Lexmark M1242, User Manual

Page: 87 / 140

Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a
Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b
Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
> Paper > > Tray Configuration > > Paper
Size/Type >
b
Send the print job.
Does the envelope seal when printing?
Contact customer
support .
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a
From the control panel, navigate to:
> Print > > Layout >
b
Select Collate , and then press .
c
Set Collate to On, and then press .
d
Print the document.
Is the document collated correctly?
The problem is
solved. Go to step 2.
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select Collate.
b
Print the document.
Is the document collated correctly?
The problem is
solved. Go to step 3.
Troubleshooting 87