Action
Yes
No
Step 2
a
Remove the toner cartridge, and then remove the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Insert the imaging unit, and then insert the cartridge.
c
Print the document.
Do vertical dark bands appear on prints?
Go to step 3.
The problem is
solved.
Step 3
a
Remove the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Remove any packing material that is stuck on the imaging unit.
Note:
Make sure to remove any obstruction between the
charge roller and photoconductor drum.
c
Insert the imaging unit.
d
Print the document.
Do vertical dark bands appear on prints?
Go to step 4.
The problem is
solved.
Step 4
a
Check if a bright light enters the right side of the printer, and
move the printer if necessary.
b
Print the document.
Do vertical dark bands appear on prints?
Contact
The problem is
solved.
Troubleshooting
109
