Lexmark M1242, User Manual, Page: 103 / 140

Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages . For non
‑
touch
‑
screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a
Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b
Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
a
Check the pick tire in the tray for signs of damage and
contamination, and replace if necessary.
b
Print the document.
Is the print crooked or skewed?
Contact customer
support .
The problem is
solved.
Repeating defects
Troubleshooting 103