Lexmark CS943 User Manual Download Page 399 | Manualshive

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from a computer 166
from a ﬂash drive 168
from a mobile device 167
held jobs 170
Menu Settings Page 220
network setup page 162
using Mopria Print Service 167
using Wi

‑

Fi Direct 167

printing a booklet 168
printing a directory list 171
printing a font sample list 171
printing a network setup
page 162
printing from a computer 166
punching holes in printed
sheets 172
Push Button method 159

R

R9 rear cover

replacing 287

rear ports cover

replacing 286

recycling

Lexmark packaging 384
Lexmark products 384

removing paper jam

in door A 349
in door B 344
in optional trays 344
in staple ﬁnisher 353
in staple, hole punch

in the 2000

‑

sheet tandem

in the 2000

‑

in the 520

‑

in the booklet ﬁnisher 367
in the standard bin 352
in the standard tray 343
in the trifold/Z

‑

fold ﬁnisher 357

removing paper jam, clearing

in multipurpose feeder 348

repeat print jobs 170
repeating print defects 332
replacing parts

2000

‑

sheet tandem tray roller

2000

‑

sheet tray roller kit 253

520

‑

sheet tray insert 235

B4 paper guide 275

controller board access

cover 283

dual catch bin 282
fuser 237
lower rear connector cover 265
paper bail 280
printhead wiper 241
R9 rear cover 287
rear ports cover 286
second transfer roller 262
small cover 273
staple cartridge

holder 293, 296

transfer module cleaner 244
tray roller kit 249
trifold/Z

‑

fold ﬁnisher bin 278

waste toner transfer unit 270

replacing supplies

hole punch box 276
photoconductor unit 228
staple cartridge 288, 291
toner cartridge 223
waste toner bottle 266

replacing the waste toner
bottle 266
reports

printer status 222
printer usage 222

resetting

supply usage counters 377

resetting supply usage
counters 298
resetting the supply usage
counters 377
running a slideshow 36

S

safety information 5, 6, 7
second transfer roller

replacing 262

securing printer data 164
security slot

locating 163

selecting location

for the printer 33

separator sheets

serial interface card

troubleshooting 376

serial number, printer

serial printing

setting up 162

setting paper size

Multiple Universal Sizes 42

setting the paper size 41
setting the paper type 41
setting the Universal paper
size 41
setting up Device Quotas 37
setting up e

‑

mail alerts 221

setting up serial printing 162
shipping the printer 311
skewed print 323
Sleep mode

conﬁguring 310

slow printing 336
small cover

replacing 273

solid color 324
spoken passwords

staple cartridge

replacing 288, 291

staple cartridge holder

replacing 293, 296

staple ﬁnisher

installing 93

stapling printed sheets 171
statement of volatility 164
storage drive

erasing 164

storing paper 14
storing print jobs 170
supplies

conserving 311

supplies status

supplies troubleshooting

missing or unresponsive toner

cartridge 377

supply notiﬁcations

conﬁguring 221

supply usage counters

resetting 298, 377

supported applications 36
supported ﬁle types 169
supported ﬂash drives 169
supported paper sizes 15
supported paper types 28
supported paper weights 32

Index

399

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Summary of Contents for CS943

Page 1: ...CS943 Printer User s Guide May 2022 www lexmark com Machine type 5080 Model 435 ...

Page 2: ... and using the home screen applications 35 Setting up and using the accessibility features 39 Loading paper and specialty media 41 Installing and updating software drivers and ﬁrmware 57 Installing hardware options 60 Networking 159 Secure the printer 163 Locating the security slot 163 Erasing printer memory 163 Erasing printer storage drive 164 Restoring factory default settings 164 Statement of ...

Page 3: ...arkness 173 Use printer menus 174 Menu map 174 Device 175 Print 185 Paper 195 USB Drive 197 Network Ports 199 Security 212 Cloud Services 218 Reports 219 Troubleshooting 220 Printing the Menu Settings Page 220 Maintain the printer 221 Checking the status of parts and supplies 221 Conﬁguring supply notiﬁcations 221 Setting up e mail alerts 221 Viewing reports 222 Ordering parts and supplies 222 Rep...

Page 4: ...339 Enabling the USB port 339 Clearing jams 340 Network connection problems 373 Hardware options problems 375 Issues with supplies 377 Paper feed problems 378 Color quality problems 381 Contacting customer support 383 Recycle and dispose 384 Recycling Lexmark products 384 Recycling Lexmark packaging 384 Notices 385 Index 395 Contents 4 ...

Page 5: ...s multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre property damage or poor printer performance CAUTION POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product The use...

Page 6: ...e printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in ﬂooring If the printer does not have a caster base but is conﬁgured with optional trays or output options then remove the output options and lift the printer off the trays Do not try to lift the printer and any options at the same time Always use the handholds on the printe...

Page 7: ...the manufacturer s instructions and local regulations This product is designed tested and approved to meet strict global safety standards with the use of speciﬁc manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts Refer service or repairs other than those described in the user documentation...

Page 8: ...d maintaining the printer Troubleshooting and solving problems Information Center Go to https infoserve lexmark com How to videos Go to https infoserve lexmark com idv Touch Screen Guide Go to http support lexmark com Setting up and conﬁguring the accessibility features of your printer Lexmark Accessibility Guide Go to http support lexmark com Help information for using the printer software Help f...

Page 9: ...al number For more information see Finding the printer serial number on page 9 Safety information Regulatory information Warranty information Environmental information Warranty information varies by country or region In the U S See the Statement of Limited Warranty included with the printer or go to http support lexmark com In other countries and regions See the printed warranty that came with the...

Page 10: ...t side of the printer Printer conﬁgurations Note Make sure to conﬁgure the printer on a ﬂat sturdy and stable surface Basic model 1 Control panel 2 Standard bin 3 Standard 2 x 520 sheet tray 4 Multipurpose feeder Learn about the printer 10 ...

Page 11: ...ssible injury For more information on supported conﬁgurations see www lexmark com multifunctionprinters CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Staple ﬁnisher Note Not supported if another ﬁnisher is installed 2 Optional spacer 3 Optional 2 x 520 sheet tray Learn about the printer 11 ...

Page 12: ...1 Power button Turn on or turn off the printer Note To turn off the printer press and hold the power button for ﬁve seconds Set the printer to Sleep or Hibernate mode Wake the printer from Sleep or Hibernate mode 2 Display View the printer messages and supply status Set up and operate the printer 3 Indicator light Check the status of the printer Understanding the status of the indicator light Indi...

Page 13: ...f varying weights Paper lighter than 60 g m2 16 lb may not be stiff enough to feed properly and may cause jams For more information see the Supported paper weights topic Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in...

Page 14: ...chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise print location on the page greater than 2 3 mm 0 09 in For example optical character recognition OCR forms Sometimes registration can be adjusted with a software app to print successfully on these forms Coated papers era...

Page 15: ...y When in doubt contact your paper supplier When printing on letterhead load the paper in the proper orientation for your printer For more information see the Paper and Specialty Media Guide Supported paper sizes Paper sizes supported by the standard tray MPF envelope tray and two sided printing Paper size Standard 2 x 520 sheet tray Multipurpose feeder Envelope tray Two sided printing A31 297 x 4...

Page 16: ... x 17 in X Legal1 215 9 x 355 6 mm 8 5 x 14 in X Letter 215 9 x 279 4 mm 8 5 x 11 in 2 X Oﬁcio Mexico 1 215 9 x 340 4 mm 8 5 x 13 4 in X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 99 99 x 147 99 mm 3 93 x 5 83 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 320 04 x 1320...

Page 17: ...pe 176 x 250 mm 6 93 x 9 84 in X 1 X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X 2 X DL Envelope 110 x 220 mm 4 33 x 8 66 in X 2 X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 99 99 x 147 99 mm 3 93 x 5 83 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 320 04 x 1320 8 mm 12...

Page 18: ... 266 7 mm 7 25 x 10 5 in 2 2 Folio1 215 9 x 330 2 mm 8 5 x 13 in X X Hagaki 100 x 148 mm 3 94 x 5 83 in 1 X X JIS B41 257 x 364 mm 10 12 x 14 33 in 1 X X JIS B5 182 x 257 mm 7 17 x 10 1 in 2 2 Ledger1 279 4 x 4431 8 mm 11 x 17 in 1 X X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 99 99 x 147 99 mm 3 93 x 5 83 in to 296 93 x 431 8 ...

Page 19: ...3 875 x 7 5 in X X X 9 Envelope 98 4 x 225 4 mm 3 875 x 8 9 in X X X 10 Envelope 104 8 x 241 3 mm 4 12 x 9 5 in X X X B5 Envelope 176 x 250 mm 6 93 x 9 84 in X X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X X DL Envelope 110 x 220 mm 4 33 x 8 66 in X X X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 99 99 x 147 99 mm 3 93 x 5 83 i...

Page 20: ...1320 8 mm 52 in X Executive 184 2 x 266 7 mm 7 25 x 10 5 in Folio1 215 9 x 330 2 mm 8 5 x 13 in Hagaki1 100 x 148 mm 3 94 x 5 83 in JIS B41 257 x 364 mm 10 12 x 14 33 in JIS B5 182 x 257 mm 7 17 x 10 1 in 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 320 04 x 1320 8 mm 12 6 x 52 in 4 Supports paper ...

Page 21: ...Universal 3 4 X 7 3 4 Envelope2 98 4 x 190 5 mm 3 875 x 7 5 in 9 Envelope2 98 4 x 225 4 mm 3 875 x 8 9 in 10 Envelope2 104 8 x 241 3 mm 4 12 x 9 5 in B5 Envelope2 176 x 250 mm 6 93 x 9 84 in 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 320 04 x 1320 8 mm 12 6 x 52 in 4 Supports paper sizes ranging ...

Page 22: ...210 x 297 mm 8 27 x 11 7 in A5 148 x 210 mm 5 83 x 8 27 in 2 X 2 2 6 A6 105 x 148 mm 4 13 x 5 83 in X X X X X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 190 x 139 7 mm 7 48 x 5 5 in to 296 93 x 431 8 mm 11 69 x 17 in 5 Supports p...

Page 23: ... only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 190 x 139 7 mm 7 48 x 5 5 in to 296 93 x 431 8 mm 11 69 x 17 in 5 Supports paper sizes ranging from 202 9 x 182 03 mm 7 99 x 7 17 in to 296 93 x 431 8 mm 11 69 x 17 in 6 Supports only up to two...

Page 24: ...6 38 x 9 01 in 1 X X X X X X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports paper sizes ranging from 88 9 x 98 38 mm 3 5 x 3 87 in to 296 93 x 431 8 mm 11 69 x 17 in 4 Supports paper sizes ranging from 190 x 139 7 mm 7 48 x 5 5 in to 296 93 x 431 8 mm 11 69 x 17 in 5 Supports paper sizes ranging from 202 9 x 182 03 mm 7 99 x 7 17 in to 296 93 x 431 8 mm 11 ...

Page 25: ...to 320 04 x 1320 8 mm 12 6 x 52 in 9 Supports paper sizes ranging from 209 97 x 148 mm 8 27 x 5 83 in to 296 93 x 431 8 mm 11 69 x 17 in Paper sizes supported by the trifold Z fold ﬁnisher and the booklet ﬁnisher Paper size Trifold Z fold ﬁnisher Booklet ﬁnisher Trifold Z fold Stack Offset Staple Hole punch Fold A3 297 x 420 mm 11 69 x 16 54 in X 1 1 X 1 X A4 210 x 297 mm 8 27 x 11 7 in X X X A5 1...

Page 26: ... in X X 2 X 2 X Ledger1 279 4 x 4431 8 mm 11 x 17 in X 1 1 X 1 X Legal1 215 9 x 355 6 mm 8 5 x 14 in X X 1 1 X 1 X Letter 215 9 x 279 4 mm 8 5 x 11 in X 1 X X Oﬁcio Mexico 1 215 9 x 340 4 mm 8 5 x 13 4 in X X 1 1 X 1 X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports only up to two hole punching when loaded in long edge orientation 4 Supports paper sizes rang...

Page 27: ...2 x 9 5 in X X X X X X X B5 Envelope 176 x 250 mm 6 93 x 9 84 in X X 1 X X X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X 1 X X X X DL Envelope 110 x 220 mm 4 33 x 8 66 in X X X X X X X 1 Loads only in short edge orientation 2 Loads only in long edge orientation 3 Supports only up to two hole punching when loaded in long edge orientation 4 Supports paper sizes ranging from 202 9 x 181 86 mm 7 99 ...

Page 28: ...tom Type X Envelope X X Glossy X Heavy Glossy X Heavy Paper X Labels X X Letterhead X Light Paper X Plain Paper X Preprinted X Recycled X Rough Envelope X X Rough Cotton X Transparencies X X X X Vinyl Labels X X X X Paper types supported by the optional trays Paper type Optional 2 x 520 sheet tray Optional 2000 sheet tandem tray Optional 2000 sheet tray Bond Card Stock Colored Paper Custom Type En...

Page 29: ...r Plain Paper Preprinted Recycled Rough Envelope X X X Rough Cotton Transparencies X X X Vinyl Labels X X X Paper types supported by the output bins Paper type Standard bin Dual catch bin Stack Offset Stack Bond Card Stock Colored Paper Custom Type Envelope Glossy Heavy Glossy Heavy Paper Labels Letterhead Light Paper Plain Paper Learn about the printer 29 ...

Page 30: ... ﬁnisher Paper type Staple ﬁnisher Staple hole punch ﬁnisher Stack Offset Staple Stack Offset Staple Hole punch Bond Card Stock X X Colored Paper Custom Type Envelope X X X X X X Glossy Heavy Glossy X X Heavy Paper X X Labels X X X X X Letterhead Light Paper Plain Paper Preprinted Recycled Rough Envelope X X X X X X Rough Cotton X X Transparencies X X X X X X X Vinyl Labels X X X X X X X Learn abo...

Page 31: ... Light Paper Plain Paper Preprinted X X Recycled Rough Envelope X X X X X X X Rough Cotton X X X X Transparencies X X X X X X X Vinyl Labels X X X X X X X Notes Labels envelopes and card stock always print at reduced speed Card stock is supported in two sided printing only up to 163 g m2 90 lb bond Anything heavier is supported only in one sided printing Vinyl labels are supported for occasional u...

Page 32: ... 12 57 lb bond Notes For 60 176 g m2 16 47 lb bond paper grain long ﬁbers are recommended Paper less than 75 g m2 20 lb bond must be printed with Paper Type set to Light Paper Failure to do so may cause excessive curl which can lead to feeding errors especially in more humid environments Two sided printing supports paper weight from 60 162 g m2 16 43 lb bond paper 100 cotton content maximum weight...

Page 33: ... or wet locations Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a ﬂat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airﬂow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe t...

Page 34: ... the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage To avoid loss of data or printer malfunction do not touch the USB cable any wireless network adapter or the printer in the areas shown while actively printing Printer port Fu...

Page 35: ...how all the current print jobs Note You can also access this setting by touching the top section of the home screen 4 Change Language Change the language on the display 5 Settings Access the printer menus 6 USB Drive Print photos and documents from a ﬂash drive 7 Held Jobs Show the print jobs that are held in the printer memory 8 Address Book Manage a contact list that other applications on the pr...

Page 36: ...anges Supported applications Display Customization Customer Support Device Quotas Using Display Customization Before using the application make sure to do the following From the Embedded Web Server click Apps Display Customization Conﬁgure Enable and conﬁgure the screen saver slideshow and wallpaper settings Managing screen saver and slide show images 1 From the Screen Saver and Slideshow Images s...

Page 37: ...owser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Apps Device Quotas Conﬁgure 3 In the User Accounts section add or edit a user and the...

Page 38: ...nter IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Bookmarks Add Folder and then type a folder name Note To limit access to the folder enter a PIN 3 Click Save Not...

Page 39: ...ou hear a voice message 2 Using two ﬁngers do either of the following Touch Voice Guidance then touch OK Touch Cancel Note If the gesture does not work then apply more pressure You can also deactivate Voice Guidance by doing either of the following Using two ﬁngers double tap the home screen Press the power button to put the printer in Sleep or Hibernate mode Navigating the screen using gestures N...

Page 40: ...ft using one ﬁnger Exit an application and return to the home screen Swipe down then left using one ﬁnger Go back to the previous setting Using the on screen keyboard When the on screen keyboard appears do one or more of the following Touch a key to announce and type the character in the ﬁeld Drag a ﬁnger across different characters to announce and type the character in the ﬁeld Touch a text box u...

Page 41: ...volume resets to the default value after the user exits Accessibility mode or when the printer wakes from Sleep or Hibernate mode Enabling spoken passwords or personal identiﬁcation numbers 1 From the home screen touch Settings Device Accessibility Speak Passwords PINs 2 Enable the setting Loading paper and specialty media Setting the size and type of the specialty media The trays automatically de...

Page 42: ...eet tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid jams do not pull out trays while the printer is busy 2 Adjust the guides to match the size of the paper that you are loading Note Use the indicators on the bottom of the tray to position the guides Set up install and conﬁgu...

Page 43: ...aper do either of the following For one sided long edge printing Load letterhead faceup with the header toward the back of the tray Load prepunched paper faceup with the holes against the left side of the tray For one sided short edge printing Load letterhead faceup with the header toward the left side of the tray Set up install and conﬁgure 43 ...

Page 44: ...e printing Load letterhead facedown with the header toward the back of the tray Load prepunched paper facedown with the holes against the right side of the tray For two sided short edge printing Load letterhead facedown with the header toward the left side of the tray Set up install and conﬁgure 44 ...

Page 45: ...paper jams 5 Insert the tray If necessary set the paper size and type to match the paper loaded in the tray Note When a ﬁnisher is installed the images are rotated to 180 when printed Loading the 2000 sheet tandem tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid jams do not p...

Page 46: ...f the paper that you are loading 3 Flex fan and align the paper edges before loading 4 Load the paper stack with the printable side faceup When loading letterhead or prepunched paper do either of the following Set up install and conﬁgure 46 ...

Page 47: ...For one sided printing Load letterhead faceup with the header toward the back of the tray Load prepunched paper faceup with the holes against the left side of the tray Set up install and conﬁgure 47 ...

Page 48: ...e back of the tray Load prepunched paper facedown with the holes against the right side of the tray Notes Do not slide paper into the tray Make sure that the stack height is below the maximum paper ﬁll indicator Overﬁlling may cause paper jams Set up install and conﬁgure 48 ...

Page 49: ...re rotated to 180 when printed Loading the 2000 sheet tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray and then open the tray side door Note To avoid jams do not pull out trays while the printer is busy Set up install and conﬁgure 49 ...

Page 50: ...2 Adjust the guide at the back of the tray Do the same at the front of the tray Set up install and conﬁgure 50 ...

Page 51: ...er edges before loading 5 Load the paper stack with the printable side faceup When loading letterhead or prepunched paper do either of the following For one sided printing Load letterhead facedown with the header toward the back of the tray Set up install and conﬁgure 51 ...

Page 52: ... printing Load letterhead faceup with the header toward the back of the tray Load prepunched paper faceup with the holes against the left side of the tray Note Make sure that the stack height is below the maximum paper ﬁll indicator Overﬁlling may cause paper jams Set up install and conﬁgure 52 ...

Page 53: ...sher is installed the images are rotated to 180 when printed Loading the envelope tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the envelope tray Note To avoid jams do not pull out trays while the printer is busy Set up install and conﬁgure 53 ...

Page 54: ... the indicators on the bottom of the tray to position the guides 4 Load the envelopes with the ﬂap side down and against the left side of the tray Notes Make sure that the side guides ﬁt snugly against the envelopes Make sure that the stack height is below the maximum ﬁll indicator Overﬁlling may cause jams Set up install and conﬁgure 54 ...

Page 55: ...5 Insert the tray If necessary set the paper size and paper type to match the envelope loaded in the tray Loading the multipurpose feeder 1 Open the multipurpose feeder Set up install and conﬁgure 55 ...

Page 56: ...the paper For long edge feed For one sided printing load letterhead facedown with the header toward the rear of the printer Load hole punched paper facedown with the holes to the right side of the paper For two sided printing load letterhead faceup with the header toward the rear of the printer Load hole punched paper faceup with the holes to the left side of the paper Set up install and conﬁgure ...

Page 57: ...uration select a paper source 2 Set the same paper size and paper type for the trays that you are linking 3 From the home screen touch Settings Device Maintenance Conﬁguration Menu Tray Conﬁguration Tray Linking 4 Touch Automatic To unlink trays make sure that no trays have the same paper size and paper type settings Warning Potential Damage The temperature of the fuser varies according to the spe...

Page 58: ...formation see Installing the printer software on page 57 2 Open Printers scanners and then click Add a printer or scanner 3 Depending on your printer connection do one of the following Select a printer from the list and then click Add device Click Show Wi Fi Direct printers select a printer and then click Add device Click The printer that I want isn t listed and then from the Add Printer window do...

Page 59: ... to load the web page correctly 2 Click Settings Device Update Firmware 3 Do either of the following Click Check for updates I agree start update Upload the ﬂash ﬁle a Browse to the ﬂash ﬁle Note Make sure that you have extracted the ﬁrmware zip ﬁle b Click Upload Start Exporting or importing a conﬁguration ﬁle You can export the conﬁguration settings of your printer into a text ﬁle and then impor...

Page 60: ... Navigate to the Conﬁguration tab and then select Update Now Ask Printer 4 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer and then select Options Supplies 2 Navigate to the list of hardware options and then add any installed options 3 Apply the changes Installing hardware options Installing the envelope tray 1 Remove tray 1 Note Do not th...

Page 61: ...ll the packing material 3 Insert the envelope tray To make the envelope tray available for print jobs from the home screen touch Settings Device Maintenance Conﬁguration Menu Tray Conﬁguration Envelope Tray Setup On Set up install and conﬁgure 61 ...

Page 62: ...ptional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and conﬁgure 62 ...

Page 63: ... and then from the printer 3 Unpack the optional spacer and then remove all the packing material 4 Lock the casters to keep the spacer from moving 5 Remove the option installation cover under the left side of the printer Set up install and conﬁgure 63 ...

Page 64: ...f the printer 7 Align the printer with the spacer and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely Set up install and conﬁgure 64 ...

Page 65: ...8 Remove tray 2 9 Secure the spacer to the printer with screws Set up install and conﬁgure 65 ...

Page 66: ...10 Insert tray 2 11 Remove the connector cover from the rear of the printer 12 Secure the locking bracket to the printer and then attach the cover Set up install and conﬁgure 66 ...

Page 67: ...rd to the printer and then to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 15 Turn on the printer Set up install and conﬁgure 67 ...

Page 68: ...ling optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and conﬁgure 68 ...

Page 69: ...e optional tray and then remove all the packing material 4 Store the sheet that came with the optional tray into the compartment in tray 1 Note The sheet has critical information that the service technician needs when repairing or replacing the optional tray Set up install and conﬁgure 69 ...

Page 70: ...oving 6 Remove the option installation cover under the left side of the printer 7 Pull out the lifting handle on the left side of the printer 8 Align the printer with the optional tray and then lower the printer into place Set up install and conﬁgure 70 ...

Page 71: ...CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely 9 Remove tray 2 Set up install and conﬁgure 71 ...

Page 72: ...10 Secure the optional tray to the printer with screws 11 Insert tray 2 12 Remove the connector cover from the rear of the printer Set up install and conﬁgure 72 ...

Page 73: ...13 Connect the tray connector to the printer and then attach the cover 14 Adjust the levelers to make sure that all sides of the printers have the same height Set up install and conﬁgure 73 ...

Page 74: ...ock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 16 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 60 Set up install and conﬁgure 74 ...

Page 75: ...alling optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and conﬁgure 75 ...

Page 76: ...e optional tray and then remove all the packing material 4 Store the sheet that came with the optional tray into the compartment in tray 1 Note The sheet has critical information that the service technician needs when repairing or replacing the optional tray Set up install and conﬁgure 76 ...

Page 77: ...5 Lock the casters to keep the optional tray from moving 6 Open door B 7 Remove the option installation cover under the left side of the printer Set up install and conﬁgure 77 ...

Page 78: ...r 9 Align the printer with the optional tray and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely 10 Close door B Set up install and conﬁgure 78 ...

Page 79: ...11 Remove tray 2 12 Secure the optional tray to the printer with screws 13 Insert tray 2 Set up install and conﬁgure 79 ...

Page 80: ...14 Remove the connector cover from the rear of the printer 15 Connect the tray connector to the printer and then attach the cover Set up install and conﬁgure 80 ...

Page 81: ...RY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 18 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 60 Set up install and conﬁgure 81 ...

Page 82: ...ng optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and conﬁgure 82 ...

Page 83: ...he optional tray and then remove all the packing material 4 Remove the leveling screw from the left side of the printer Note Do not throw away the screw 5 Attach the docking bracket to the printer Note Use the docking bracket that came with the optional tray Set up install and conﬁgure 83 ...

Page 84: ...6 Install the optional tray Set up install and conﬁgure 84 ...

Page 85: ...7 Connect the tray connector to the printer Set up install and conﬁgure 85 ...

Page 86: ...JURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 10 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 60 Set up install and conﬁgure 86 ...

Page 87: ...Installing the banner tray 1 Turn off the printer Set up install and conﬁgure 87 ...

Page 88: ...r cord from the electrical outlet and then from the printer 3 Open the multipurpose feeder and then extend the side guides 4 Unpack the banner tray and then remove all the packing material Set up install and conﬁgure 88 ...

Page 89: ...5 Attach the banner tray to the multipurpose feeder 6 Push the banner roll catch toward the printer Set up install and conﬁgure 89 ...

Page 90: ...7 Load banner paper into the tray with the leading edge going under the banner roll catch Set up install and conﬁgure 90 ...

Page 91: ...power cord to the printer and then to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 10 Turn on the printer Set up install and conﬁgure 91 ...

Page 92: ...Installing the dual catch bin 1 Unpack the dual catch bin 2 Attach the dual catch bin to the printer Set up install and conﬁgure 92 ...

Page 93: ...tional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and conﬁgure 93 ...

Page 94: ...2 Unplug the power cord from the electrical outlet and then from the printer 3 Remove the standard bin Note Do not throw away the bin Set up install and conﬁgure 94 ...

Page 95: ...4 Open the front door and then remove the blue knob Note Do not throw away the knob Set up install and conﬁgure 95 ...

Page 96: ...5 Remove the standard bin side cover Note Do not throw away the cover 6 Unpack the staple ﬁnisher and then remove all the packing material Set up install and conﬁgure 96 ...

Page 97: ...Close the front door 9 Secure the ﬁnisher to the printer Note Use the screws that came with the ﬁnisher 10 Secure the ﬁnisher cable to the printer Note Use the clamps that came with the ﬁnisher Set up install and conﬁgure 97 ...

Page 98: ...Set up install and conﬁgure 98 ...

Page 99: ...ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 13 Turn on the printer Add the ﬁnisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 60 Set up install and conﬁgure 99 ...

Page 100: ...ng optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and conﬁgure 100 ...

Page 101: ...ord from the electrical outlet and then from the printer 3 Unpack the staple hole punch ﬁnisher and then remove all the packing material 4 Insert the staple cartridge holder into the ﬁnisher Set up install and conﬁgure 101 ...

Page 102: ...5 Attach the brackets to the ﬁnisher 6 Insert the bin into the ﬁnisher 7 Remove the standard bin Note Do not throw away the standard bin Set up install and conﬁgure 102 ...

Page 103: ...8 Open the front door and then remove the blue knob Note Do not throw away the blue knob Set up install and conﬁgure 103 ...

Page 104: ...de cover Note Do not throw away the standard bin side cover 10 Close the front door 11 Insert the paper transport and then use the screws to secure it Note Use the screws that came with the ﬁnisher Set up install and conﬁgure 104 ...

Page 105: ...12 Attach the ﬁnisher to the printer Set up install and conﬁgure 105 ...

Page 106: ...13 Adjust the leveling screws to make sure that all sides of the ﬁnisher have the same height as the printer Set up install and conﬁgure 106 ...

Page 107: ...14 Open the ﬁnisher door and then install the screw to the left part of the ﬁnisher 15 Close the ﬁnisher door Set up install and conﬁgure 107 ...

Page 108: ...16 Connect the paper transport cable to the rear of the ﬁnisher Set up install and conﬁgure 108 ...

Page 109: ... power cord to the printer and then to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 20 Turn on the printer Set up install and conﬁgure 109 ...

Page 110: ...avoid the risk of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off t...

Page 111: ...plug the power cord from the electrical outlet and then from the printer 3 Unpack the booklet ﬁnisher and then remove all the packing material 4 Open the booklet ﬁnisher door Set up install and conﬁgure 111 ...

Page 112: ...5 Remove the packing material inside the booklet ﬁnisher 6 Insert the staple cartridge holder 7 Insert the hole punch box Set up install and conﬁgure 112 ...

Page 113: ...8 Close the booklet ﬁnisher door 9 Insert the bins Set up install and conﬁgure 113 ...

Page 114: ...10 Insert the booklet ﬁnisher cable Set up install and conﬁgure 114 ...

Page 115: ...11 Remove the standard bin Note Do not throw away the standard bin 12 Open the front door and then remove the blue knob Note Do not throw away the knob Set up install and conﬁgure 115 ...

Page 116: ...13 Remove the standard bin side cover Note Do not throw away the bin side cover 14 Close the front door Set up install and conﬁgure 116 ...

Page 117: ...15 Attach the installation bracket for the ﬁnisher 16 Insert the paper transport and then use the screws to secure it Note Use the screws that came with the ﬁnisher Set up install and conﬁgure 117 ...

Page 118: ...17 Remove the rear ports cover 18 Secure the cable Set up install and conﬁgure 118 ...

Page 119: ...19 Attach the rear ports cover 20 Attach the brackets at the bottom of the ﬁnisher 21 Open the booklet ﬁnisher door Set up install and conﬁgure 119 ...

Page 120: ...22 Using a ﬂat head screwdriver remove the screw and then close the ﬁnisher door 23 Attach the ﬁnisher to the printer Set up install and conﬁgure 120 ...

Page 121: ...24 Open the ﬁnisher door use the screw to secure the ﬁnisher to the printer and then close the door Set up install and conﬁgure 121 ...

Page 122: ...25 Rotate the side wheels of the ﬁnisher clockwise to make sure that all sides of the ﬁnisher have the same height Set up install and conﬁgure 122 ...

Page 123: ...risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 28 Turn on the printer Add the ﬁnisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 60 Set up install and conﬁgure 123 ...

Page 124: ...time after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Note To install the trifold Z fold ﬁnisher you must ﬁrst install a booklet ﬁnisher 1 Turn off the printer Set up install and conﬁgure 124 ...

Page 125: ...2 Unplug the power cord from the electrical outlet and then from the printer Set up install and conﬁgure 125 ...

Page 126: ...3 Unplug the booklet ﬁnisher cables from the printer Set up install and conﬁgure 126 ...

Page 127: ...4 Open the booklet ﬁnisher door use a ﬂat head screwdriver to remove the screw and metal bracket and then close the door 5 Remove the booklet ﬁnisher Set up install and conﬁgure 127 ...

Page 128: ...6 Unpack the trifold Z fold ﬁnisher and then remove all the packing material 7 Open the ﬁnisher door Set up install and conﬁgure 128 ...

Page 129: ...8 Remove the trifold bin attach the screws to the bin and then insert the bin Set up install and conﬁgure 129 ...

Page 130: ...9 Using a ﬂat head screwdriver attach the installation bracket for the trifold Z fold ﬁnisher remove the screw and then close the ﬁnisher door Set up install and conﬁgure 130 ...

Page 131: ... Attach the trifold Z fold ﬁnisher to the printer 11 Open the trifold Z fold ﬁnisher door use the screw to secure the ﬁnisher to the printer and then close the ﬁnisher door Set up install and conﬁgure 131 ...

Page 132: ...12 Remove the wrench and then adjust the leveling screws to make sure that the front of the ﬁnisher has the same height as the printer Set up install and conﬁgure 132 ...

Page 133: ...13 Adjust the leveling screws to make sure that the rear of the ﬁnisher has the same height as the printer Set up install and conﬁgure 133 ...

Page 134: ...14 Attach the wrench to the trifold Z fold ﬁnisher 15 Attach the booklet ﬁnisher to the trifold Z fold ﬁnisher Set up install and conﬁgure 134 ...

Page 135: ...16 Open the booklet ﬁnisher door use the screw to secure the booklet ﬁnisher to the trifold Z fold ﬁnisher and then close the booklet ﬁnisher door Set up install and conﬁgure 135 ...

Page 136: ...17 Adjust the leveling screws to make sure that all sides of the ﬁnisher have the same height Set up install and conﬁgure 136 ...

Page 137: ...8 Connect the cables to the printer ports and ﬁnisher ports 19 Connect the printer and ﬁnisher power cords to the printer and the ﬁnisher and then to the electrical outlet Set up install and conﬁgure 137 ...

Page 138: ...sible Note If the outlet is 120 or 220 volts then you may connect both power cords to the same outlet If the outlet is 100 or 110 volts then you must connect the power cords to separate outlets 20 Turn on the printer Add the ﬁnisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 60 Set up install and conﬁgure 13...

Page 139: ...tional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer Set up install and conﬁgure 139 ...

Page 140: ...ng a ﬂat head screwdriver remove the controller board access cover Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Set up install and conﬁgure 140 ...

Page 141: ...5 Unpack the hard disk Warning Potential Damage Do not touch or press the center of the hard disk Set up install and conﬁgure 141 ...

Page 142: ...6 Attach the hard disk to the controller board Set up install and conﬁgure 142 ...

Page 143: ...7 Attach the hard disk connector cable to the controller board Set up install and conﬁgure 143 ...

Page 144: ...8 Attach the controller board access cover Set up install and conﬁgure 144 ...

Page 145: ...al hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a ﬂat head screwdriv...

Page 146: ...3 Unpack the intelligent storage drive ISD Warning Potential Damage Avoid touching the connection points along the edge of the card Set up install and conﬁgure 146 ...

Page 147: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and conﬁgure 147 ...

Page 148: ...trical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Set up install and conﬁgure 148 ...

Page 149: ... the USB port 3 Install the wireless module Notes Apply ﬁrm pressure to make sure that the tape sticks to the surface of the printer Make sure that the printer surface is dry and free of condensed moisture The module is best bonded to the printer after 72 hours 4 Check for a gap between the module and the printer then attach the spacer module if necessary Set up install and conﬁgure 149 ...

Page 150: ...5 Attach the NFC card 6 Turn on the printer Set up install and conﬁgure 150 ...

Page 151: ... other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove the rear ports cover 3 Using a ﬂat head screwdriver remove the controller board access cover Warning Potential Damage Controller board electronic components are easily damaged by static electricity T...

Page 152: ...Set up install and conﬁgure 152 ...

Page 153: ...4 Remove the internal solutions port ISP cover 5 Unpack the ISP kit 1 ISP 2 Mounting bracket Set up install and conﬁgure 153 ...

Page 154: ...3 Thumbscrews 4 Housing Note Not applicable for this printer model 5 ISP extended cable 6 Attach the mounting bracket to the controller board Set up install and conﬁgure 154 ...

Page 155: ...7 Attach the ISP to the mounting bracket 8 Connect the ISP extended cable to the ISP connector on the controller board Set up install and conﬁgure 155 ...

Page 156: ...9 Secure the ISP to the printer Set up install and conﬁgure 156 ...

Page 157: ...10 Attach the controller board access cover Set up install and conﬁgure 157 ...

Page 158: ...ers are conﬁgured to use the network name instead of an IP address then do not change the conﬁguration If you are adding a wireless internal solutions port ISP to a printer previously conﬁgured for an Ethernet connection then disconnect the printer from the Ethernet network For Windows users 1 Open the printers folder 2 From the shortcut menu of the printer with the new ISP open the printer proper...

Page 159: ... Setup Using Mobile App Printer ID 3 From your mobile device launch the application and then accept the Terms of Use Note If necessary grant permissions 4 Tap Connect to Printer Go to Wi Fi Settings 5 Connect your mobile device to the printer wireless network 6 Return to the application and then tap Setup Wi Fi Connection 7 Select a Wi Fi network and then type the network password 8 Tap Done Conne...

Page 160: ...nnect directly to a Wi Fi Direct enabled printer without using an access point wireless router 1 From the home screen touch Settings Network Ports Wi Fi Direct 2 Conﬁgure the settings Enable Wi Fi Direct Enables the printer to broadcast its own Wi Fi Direct network Wi Fi Direct Name Assigns a name for the Wi Fi Direct network Wi Fi Direct Password Assigns the password for negotiating the wireless ...

Page 161: ... password Connecting a computer to the printer Before connecting your computer make sure that Wi Fi Direct has been conﬁgured For more information see Conﬁguring Wi Fi Direct on page 160 For Windows users 1 Open Printers scanners and then click Add a printer or scanner 2 Click Show Wi Fi Direct printers and then select the printer Wi Fi Direct name 3 From the printer display take note of the eight...

Page 162: ...e malfunctioning Contact your administrator for assistance Setting up serial printing Windows only 1 Set the parameters in the printer a From the control panel navigate to the menu for the port settings b Locate the menu for the serial port settings and then adjust the settings if necessary c Apply the changes 2 From your computer open the printers folder and then select your printer 3 Open the pr...

Page 163: ...ile memory device and network settings security settings and embedded solutions do the following 1 From the home screen touch Settings Device Maintenance Out of Service Erase 2 Touch the Sanitize all information on nonvolatile memory check box and then touch ERASE 3 Touch Start initial setup wizard or Leave printer offline and then touch Next 4 Start the operation Note This process also destroys t...

Page 164: ... printer uses standard random access memory RAM to buffer temporarily user data during simple print and copy jobs Nonvolatile memory The printer may use two forms of non volatile memory EEPROM and NAND ﬂash memory Both types store the operating system printer settings and network information They also store scanner and bookmark settings and embedded solutions Hard disk storage drive Some printers ...

Page 165: ... printer is removed from your premises for service The printer is sold to another organization Note To dispose a storage drive follow the policies and procedures of your organization Secure the printer 165 ...

Page 166: ...ith the application 2 Select a printer 3 Print the document Printing from a mobile device using Lexmark Print Lexmark Print is a mobile printing solution for mobile devices running on AndroidTM version 6 0 or later It lets you send documents and images to network connected printers and print management servers Notes Make sure that you download the Lexmark Print application from the Google Play sto...

Page 167: ...he printer are connected to the same network If the network has multiple wireless hubs then make sure that both devices are connected to the same subnet This application is supported only in some Apple devices 1 From your mobile device select a document from your ﬁle manager or launch a compatible application 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Print the docu...

Page 168: ...k OK or Print For Macintosh users 1 With a document open choose File Print 2 Select a printer and then in the Presets menu choose Advanced Layout Booklet 3 Click Print Printing from a ﬂash drive 1 Insert the ﬂash drive Notes If you insert the ﬂash drive when an error message appears then the printer ignores the ﬂash drive If you insert the ﬂash drive while the printer is processing other print job...

Page 169: ... Supported ﬂash drives and ﬁle types Flash drives Lexar JumpDrive S70 16GB and 32GB SanDisk Cruzer Micro 16GB and 32GB PNY Attaché 16GB and 32GB Notes The printer supports high speed ﬂash drives with full speed standard Flash drives must support the File Allocation Table FAT system File types Documents Images PDF version 1 7 or earlier Microsoft ﬁle formats DOC DOCX XLS XLSX PPT PPTX JPEG or JPG T...

Page 170: ... expiration time for jobs that you want to store in the printer for printing later Require All Jobs to be Held Set the printer to hold all print jobs Keep duplicate documents Set the printer to keep all documents with the same ﬁle name Printing conﬁdential and other held jobs For Windows users 1 With a document open click File Print 2 Select a printer and then click Properties Preferences Options ...

Page 171: ... Print and then enter a four digit PIN 4 Click Print 5 From the printer home screen release the print job Touch Held jobs select your computer name Conﬁdential select the print job enter the PIN Print Printing a font sample list 1 From the home screen touch Settings Reports Print Print Fonts 2 Touch PCL Fonts or PS Fonts Printing a directory list From the home screen touch Settings Reports Print P...

Page 172: ...nﬁguration For Windows users 1 With a document open click File Print 2 Select a printer and then click Properties Preferences Options or Setup 3 Click Paper Finisher If necessary conﬁgure the Paper settings 4 In the Finishing menu select the hole punch setting 5 Click OK or Print For Macintosh users 1 With a document open choose File Print 2 Select a printer and then from the drop down menu follow...

Page 173: ...es Options or Setup 3 Click Paper Finisher If necessary conﬁgure the Paper settings 4 In the Finishing menu select the Offset setting 5 Click OK or Print For Macintosh users 1 With a document open choose File Print 2 Select a printer and then from the drop down menu following the Orientation menu choose Finishing 3 Click Offset and then select a setting 4 Click Print Canceling a print job 1 From t...

Page 174: ...Flash Drive Print Network Ports Network Overview Wireless Wi Fi Direct AirPrint Mobile Services Management Ethernet TCP IP SNMP IPSec 802 1x LPD Conﬁguration HTTP FTP Settings ThinPrint USB Restrict external network access Security Login Methods Schedule USB Devices Security Audit Log Login Restrictions Conﬁdential Print Setup Disk Encryption Erase Temporary Data Files Solutions LDAP Settings Misc...

Page 175: ... Conﬁgure Current Date and Time Manually Set Date and Time Date Format MM DD YYYY Time Format 12 hour A M P M Time Zone UTC GMT Offset DST Start DST End DST Offset Network Time Protocol Enable NTP On NTP Server Enable Authentication None Key ID Password Conﬁgure the printer date and time and network time protocol Notes UTC GMT Offset DST Start DST End and DST Offset appear only when Time Zone is s...

Page 176: ...enu item Description Print Sides 1 Sided Pages per Side Off Toner Darkness 4 Color Saver Off Conﬁgure the print settings of the printer Note An asterisk next to a value indicates the factory default setting Remote Operator Panel Menu item Description External VNC Connection Don t Allow Allow Connect an external Virtual Network Computing VNC client to the remote control panel Authentication Type No...

Page 177: ...se SSL TLS Disabled Require Trusted Certiﬁcate On SMTP Server Authentication No authentication required Device Initiated E mail None User Initiated E mail None Use Active Directory Device Credentials Off Device Userid Device Password Kerberos 5 REALM NTLM Domain Disable SMTP server not set up error On Conﬁgure the e mail settings of the printer Error Prevention Jam Assist Off On Set the printer to...

Page 178: ...boot Error Prevention Display Short Paper Error On Auto clear Set the printer to show a message when a short paper error occurs Note Short paper refers to the size of the paper loaded Error Prevention Page Protect Off On Set the printer to process the entire page into the memory before printing it Jam Content Recovery Jam Recovery Off On Auto Set the printer to reprint jammed pages Note An asteris...

Page 179: ...e Timeout to turn off the printer while an active Ethernet connection exists Schedule Power Modes Schedules Add New Schedule Schedule the printer when to enter Sleep or Hibernate mode Note An asterisk next to a value indicates the factory default setting Anonymous Data Collection Menu item Description Anonymous Data Collection Device Usage and Performance Information None Send printer usage and pe...

Page 180: ...reen Timeout timer when it expires instead of returning to the home screen Headphone Volume 1 10 5 Adjust the headphone volume Note This menu item appears only when a headphone is attached to the printer Enable Voice Guidance When Headphone Is Attached Off On Enable Voice Guidance when a headphone is attached to the printer Speak Passwords PINs Off On Set the printer to read out loud passwords or ...

Page 181: ... Conﬁguration USB Speed Full Auto Set the USB port to run at full speed and disable its high speed capabilities Tray Conﬁguration Size Sensing Tray x Sensing Off On Oﬁcio Folio Sensing Folio Oﬁcio Mexico Statement A5 Sensing Sense Statement Sense A5 Executive B5 Sensing Sense Exec Sense B5 Set the tray to sense automatically the paper size loaded into it Tray Conﬁguration Tray Linking Automatic Of...

Page 182: ...ﬁguration Action for Prompts Prompt user Continue Use current Set the printer to resolve paper or envelope related change prompts Tray Conﬁguration Envelope Tray Setup Off On Allow the envelope tray to be available for print jobs Tray Conﬁguration Multiple Universal Sizes Off On Allow the support of multiple Universal paper sizes in trays Reports Menu Settings Page Event Log Event Log Summary Prin...

Page 183: ...s color content in grayscale Print Conﬁguration Color Trapping Off 1 2 3 4 5 Enhance the printed output to compensate for misregistration in the printer Print Conﬁguration Font Sharpening 0 150 24 Set a text point size value below which the high frequency screens are used when printing font data For example if the value is 24 then all fonts sized 24 points or less use the high frequency screens De...

Page 184: ...lications Finisher Conﬁguration Exit Tray 2 Setting Off On Enable the use of the second output bin Note An asterisk next to a value indicates the factory default setting Out of Service Erase Menu item Description Out of Service Erase Memory Last Sanitized Hard Disk Last Sanitized ISD last erased Show a read only information on when the printer memory or storage drive was last erased Note Hard Disk...

Page 185: ...Contact Specify the contact information for the printer The maximum length is 63 characters Firmware Version Show the ﬁrmware version installed on the printer Engine Show the engine number of the printer Serial Number Show the serial number of the printer Export Conﬁguration File to USB Export the conﬁguration ﬁle to a ﬂash drive Export Compressed Logs to USB Export the compressed log ﬁles to a ﬂa...

Page 186: ...heet Pages per Side Off 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper Pages per Side Ordering Horizontal Reverse Horizontal Vertical Reverse Vertical Specify the positioning of multiple page images when using the Pages per Side menu Pages per Side Orientation Auto L...

Page 187: ...the printed output Note This menu item appears only when a staple hole punch ﬁnisher is installed Hole Punch Mode 2 holes 3 holes 4 holes Set the hole punch mode for the printed output Notes 3 holes is the U S factory default setting 4 holes is the international factory default setting This menu item appears only when a staple hole punch ﬁnisher is installed Offset Pages None Between Copies Betwee...

Page 188: ...ages When set to Max Speed the developer units always run while printing whether color or black pages are being printed Download Target RAM Disk Specify where to save all permanent resources that have been downloaded to the printer Note This menu item appears only when a printer hard disk is installed Resource Save Off On Determine what the printer does with downloaded resources when it receives a...

Page 189: ...s setting does not affect ﬁles where CMYK color speciﬁcations are used RGB Contrast 6 to 6 0 Adjust the contrast of every RGB and gray object on a page Note This setting does not affect ﬁles where CMYK color speciﬁcations are used RGB Saturation 0 to 5 0 Preserve the black and white values while adjusting the color values of every object on the page Note This setting does not affect ﬁles where CMY...

Page 190: ...Assign speciﬁc CMYK values to twenty named spot colors Note An asterisk next to a value indicates the factory default setting Job Accounting Menu item Description Job Accounting Off On Set the printer to create a log of the print jobs that it receives Note This menu item appears only when a ﬂash memory a hard disk or an intelligent storage drive ISD is installed Accounting Log Frequency Daily Week...

Page 191: ...when hard disk or ISD usage reaches the maximum limit 100MB URL to Post Log Specify where the printer posts job accounting logs E mail Address to Send Logs Specify the e mail address to which the printer sends job accounting logs Log File Preﬁx Specify the preﬁx for the log ﬁles Note The current host name deﬁned in the TCP IP menu is used as the default log ﬁle preﬁx Note An asterisk next to a val...

Page 192: ...age drive ISD Flash Disk sets the printer to search the hard disk or ISD for the requested font before searching the printer memory This menu item appears only when a hard disk or an ISD is installed Wait Timeout Off On 40 seconds Enable the printer to wait for more data before canceling a print job Note An asterisk next to a value indicates the factory default setting PCL Menu item Description Fo...

Page 193: ...default setting 64 is the international factory default setting PCL5 Minimum Line Width 1 30 2 Set the initial minimum stroke width PCLXL Minimum Line Width 1 30 2 A4 Width 198 mm 203 mm Set the width of the logical page on A4 size paper Note Logical page is the space on the physical page where data is printed Auto CR after LF On Off Set the printer to perform a carriage return after a line feed c...

Page 194: ... Note When set to On this menu item overrides the scaling and orientation settings for the image Invert Off On Invert bitonal monochrome images Note This menu item does not apply to GIF or JPEG image formats Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Adjust the image to ﬁt the printable area Note When Auto Fit is set to On Scaling is automatically set to B...

Page 195: ...ette Manual First Determine the behavior of the multipurpose feeder Notes Cassette conﬁgures the multipurpose feeder as the automatic paper source Manual sets the multipurpose feeder only for manual feed print jobs First conﬁgures the multipurpose feeder as the primary paper source Note An asterisk next to a value indicates the factory default setting Media Conﬁguration Universal Setup Menu item D...

Page 196: ... for multiple universal sizes that are loaded in each paper source Note This setting appears only when enabled in the Device menu From the home screen touch Settings Device Maintenance Conﬁguration Menu Tray Conﬁguration Multiple Universal Sizes Note An asterisk next to a value indicates the factory default setting Media Types Menu item Description Plain Card Stock Transparency Recycled Glossy Hea...

Page 197: ...ples Specify the staple position for all print jobs Note This menu item appears only when a staple ﬁnisher is installed Hole Punch Off 2 holes 3 holes 4 holes Set the punch mode for all print jobs Note This menu item appears only when a staple hole punch ﬁnisher is installed Offset Pages None Between Copies Between Jobs Offset the output of each print job or each copy of a print job Notes Between ...

Page 198: ...iple page images when using Pages per Side menu Pages per Side Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using Pages per Side menu Pages per Side Border None Solid Print a border around each page image when using Pages per Side menu Separator Sheets Off Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator She...

Page 199: ...all active network connections to the printer Note This setting removes all network conﬁguration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Enable Network Connections Off On Enable the printer to connect to a network Enable LLDP Off On Enable Link Layer Discovery Protocol LLDP in the printer Note...

Page 200: ...d into the wireless settings of the access point Network Mode BSS Type Infrastructure Specify the network mode Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Note 802 11a b g n ac 2 4GHz 5GHz and 802 11a n ac 5GHz only appear when a Wi Fi option is installed Wireless Security Mode Disabled WEP WPA2 WPA Personal WPA2 Person...

Page 201: ...conﬁgure IPv4 settings in the printer IPv6 Enable IPv6 On Off Enable DHCPv6 On Off Stateless Address Autoconﬁguration On Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Preﬁx All IPv6 Addresses All IPv6 Router Addresses Enable and conﬁgure IPv6 settings in the printer Network Address UAA LAA View the network addresses PCL SmartSwitch Off On Set the print...

Page 202: ...s print jobs using the standard protocol Wi Fi Direct Menu item Description Enable Wi Fi Direct On Off Set the printer to connect directly to Wi Fi devices Wi Fi Direct Name Specify the name of the Wi Fi Direct network Wi Fi Direct Password Set the password to authenticate and validate users on a Wi Fi connection Show Password on Setup Page Off On Show the Wi Fi Direct Password on the Network Setu...

Page 203: ... value indicates the factory default setting Mobile Services Management Note This menu appears only in the Embedded Web Server Menu item Description Enable IPP Print On Off Allow printing from mobile devices using Internet Printing Protocol IPP Enable IPP Fax On Off Allow sending faxes using Internet Printing Protocol IPP Enable IPP Over USB On Off Allow print or scan jobs using USB connection Ena...

Page 204: ...d in the Setup menu PS SmartSwitch Off On Set the printer to switch automatically to PostScript emulation when a print job requires it regardless of the default printer language Note When this setting is disabled the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu Job Buffering Off On Temporarily store jobs on the hard disk before printing No...

Page 205: ...p DNS Server Address 2 Backup DNS Server Address 3 Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network Enable DDNS Off On Update the Dynamic DNS settings DDNS TTL Specify the current DDNS settings Default TTL DDNS Refresh Time Enable mDNS Off On Update the multicast DNS settings WINS Server Address Specify a ser...

Page 206: ...its second TLS Support Enable TLSv1 0 Off Enable TLSv1 1 Off Enable TLSv1 2 On Enable the Transport Layer Security protocol SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections TLSv1 3 SSL Cipher List Note An asterisk next to a value indicates the factory default setting SNMP Note This menu appears only in network printers or printers that are attached to print s...

Page 207: ...sk next to a value indicates the factory default setting IPSec Note This menu appears only in network printers or printers that are attached to print servers Menu item Description Enable IPSec Off On Enable Internet Protocol Security IPSec Base Conﬁguration Default Compatibility Secure Set the IPSec base conﬁguration Note This menu item appears only when Enable IPSec is set to On DH Diffie Hellman...

Page 208: ...y when Base Conﬁguration is set to Secure IPSec Device Certiﬁcate Specify an IPSec certiﬁcate Note This menu item appears only when Enable IPSec is set to On Pre Shared Key Authenticated Connections Host x Conﬁgure the authenticated connections of the printer Note These menu items appear only when Enable IPSec is set to On Certiﬁcate Authenticated Connections Host x Address subnet Note An asterisk...

Page 209: ...t servers Menu item Description LPD Timeout 0 65535 seconds 90 Set the time out value to stop the Line Printer Daemon LPD server from waiting indeﬁnitely for hung or invalid print jobs LPD Banner Page Off On Print a banner page for all LPD print jobs Note A banner page is the ﬁrst page of a print job used as a separator of print jobs and to identify the originator of the print job request LPD Trai...

Page 210: ...P TFTP Other Settings HTTPS Device Certiﬁcate default View the HTTP device certiﬁcate used on the printer Other Settings Timeout for HTTP FTP Requests 30 Specify the amount of time before the server connection stops Other Settings Retries for HTTP FTP Requests 3 Set the number of retries to connect to the HTTP FTP server Note An asterisk next to a value indicates the factory default setting ThinPr...

Page 211: ...enu item appears only when a hard disk or an ISD is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off ﬁlters PostScript print jobs using the standard protocol Enable USB Port Off On Enable the front USB drive port Note An asterisk next to a valu...

Page 212: ...Color Print Control access to the printer functions Administrative Menus Security Menu Network Ports Menu Paper Menu Reports Menu Function Conﬁguration Menus Supplies Menu Option Card Menu SE Menu Device Menu Control access to the printer menus Device Management Remote Management Firmware Updates Apps Conﬁguration Operator Panel Lock Embedded Web Server Access Import Export All Settings Out of Ser...

Page 213: ...ions Schedule USB Devices Menu item Description Schedules Add New Schedule Schedule access to the front USB port Security Audit Log Menu item Description Enable Audit Off On Record the events in the secure audit log and remote syslog Enable Remote Syslog Off On Send audit logs to a remote server Remote Syslog Server Specify the remote syslog server Remote Syslog Port 1 65535 514 Specify the remote...

Page 214: ... Local Use 3 local3 20 Local Use 4 local4 21 Local Use 5 local5 22 Local Use 6 local6 23 Local Use 7 local7 Specify a facility code that the printer uses when sending log events to a remote server Severity of Events to Log 0 Emergency 1 Alert 2 Critical 3 Error 4 Warning 5 Notice 6 Informational 7 Debug Specify the priority level cutoff for logging messages and events Remote Syslog Non Logged Even...

Page 215: ...e administrator when the log ﬁlls its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail notiﬁcation to the administrator when a log is exported E mail Log Settings Changed Alert Off On Send e mail notiﬁcation to the administrator when Enable Audit is set Log Line Endings LF n CR r CRLF r n Specify how the log ﬁle terminates the end of each line Digitally Sign Ex...

Page 216: ...the print jobs for that user name are deleted Conﬁdential Job Expiration Off 1 Hour 4 Hours 24 Hours 1 Week Set an individual expiration time for each held job before it is automatically deleted from the hard disk or intelligent storage drive Note A held job is either Conﬁdential Repeat Reserve or Verify Repeat Job Expiration Off 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for a print j...

Page 217: ...gent storage drive ISD Note The ISD is automatically disabled when a hard disk is installed Erase Temporary Data Files Menu item Description Stored in onboard memory Off On Delete all ﬁles stored on the printer memory Stored on hard disk 1 Pass Erase 3 Pass Erase 7 Pass Erase Delete all ﬁles stored on the printer hard disk Note This menu item appears only when a printer hard disk is installed Note...

Page 218: ...he printer impossible when the required security information is unavailable Use Intelligent Storage Drive for User Data Off On Enable intelligent storage drive to store user data Note This menu item is disabled when a hard disk is installed Minimum Password Length 0 32 0 Specify the password length Enable Password PIN Reveal Off On Show the password or personal identiﬁcation number Note An asteris...

Page 219: ... status Proﬁles List Print a list of proﬁles that are stored in the printer Asset Report Print a diagnostic tool for print problems Note To avoid clipping the content print the report on letter or A4 size paper Print Menu item Description Print Fonts PCL Fonts PS Fonts Print samples and information about the fonts that are available in each printer language Print Demo Demo Page Print a page that s...

Page 220: ...ect Connected Clients Print a page that shows the list of devices that are connected to the printer using Wi Fi Direct Note This menu item appears only when Enable Wi Fi Direct is set to On Troubleshooting Menu item Description Print Quality Test Pages Print sample pages to identify and correct print quality defects Printing the Menu Settings Page From the home screen touch Settings Reports Menu S...

Page 221: ...ectly 2 Click Settings Device Notiﬁcations 3 From the Supplies menu click Custom Supply Notiﬁcations 4 Select a notiﬁcation for each supply item 5 Apply the changes Setting up e mail alerts Conﬁgure the printer to send e mail alerts when supplies are low when paper must be changed or added or when there is a paper jam 1 Open a web browser and then type the printer IP address in the address ﬁeld No...

Page 222: ...ed by the use of third party parts and supplies is not covered by the warranty All life indicators are designed to function with Lexmark parts and supplies and may deliver unpredictable results if third party parts and supplies are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Warning Potential Damage Supplies and parts without R...

Page 223: ...toconductor unit 3 Pack 73D0Q00 Ordering the waste toner bottle Item Part number Waste toner bottle 73D0W00 Replacing parts and supplies Replacing a toner cartridge 1 Open the front door 2 Remove the used toner cartridge 3 Unpack the new toner cartridge Maintain the printer 223 ...

Page 224: ...4 Shake the toner cartridge to redistribute the toner 5 Insert the new toner cartridge Maintain the printer 224 ...

Page 225: ...6 Remove the waste toner transfer unit Note To avoid spilling the toner place the unit in an upright position Maintain the printer 225 ...

Page 226: ...7 Remove the printhead wiper and then clean the printhead lenses 8 Put the printhead wiper back into place Maintain the printer 226 ...

Page 227: ...9 Insert the waste toner transfer unit until it clicks into place and then lock it 10 Close the door Maintain the printer 227 ...

Page 228: ...Replacing a photoconductor unit 1 Open the front door Maintain the printer 228 ...

Page 229: ...2 Remove the waste toner transfer unit Note To avoid spilling the toner place the unit in an upright position Maintain the printer 229 ...

Page 230: ...3 Unlock the used photoconductor unit 4 Remove the used photoconductor unit Maintain the printer 230 ...

Page 231: ...o direct light for more than one minute Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the quality of future print jobs 6 Insert the new photoconductor unit until it clicks into place Maintain the printer 231 ...

Page 232: ...7 Remove the packing material and then lock the new photoconductor unit Maintain the printer 232 ...

Page 233: ...8 Remove the printhead wiper and then clean the printhead lenses 9 Put the printhead wiper back into place Maintain the printer 233 ...

Page 234: ...10 Insert the waste toner transfer unit until it clicks into place and then lock it 11 Close the door Maintain the printer 234 ...

Page 235: ...Replacing the 520 sheet tray insert 1 Remove the used tray insert 2 Unpack the new tray insert and then remove all the packing material Maintain the printer 235 ...

Page 236: ...3 Insert the new tray insert Maintain the printer 236 ...

Page 237: ...er 1 Turn off the printer 2 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintain the printer 237 ...

Page 238: ...Maintain the printer 238 ...

Page 239: ...3 Unlock the fuser Maintain the printer 239 ...

Page 240: ...4 Remove the used fuser 5 Unpack the new fuser Maintain the printer 240 ...

Page 241: ...6 Insert the new fuser until it clicks into place and then lock it 7 Close door A 8 Turn on the printer Replacing the printhead wiper 1 Open the front door Maintain the printer 241 ...

Page 242: ...2 Remove the used printhead wiper 3 Unpack the new printhead wiper Maintain the printer 242 ...

Page 243: ...4 Insert the new printhead wiper 5 Close the front door Maintain the printer 243 ...

Page 244: ...Replacing the transfer module cleaner 1 Open the front door Maintain the printer 244 ...

Page 245: ...2 Remove the waste toner transfer unit Note To avoid spilling the toner place the unit in an upright position Maintain the printer 245 ...

Page 246: ...3 Remove the used transfer module cleaner 4 Unpack the new transfer module cleaner Maintain the printer 246 ...

Page 247: ...5 Insert the new transfer module cleaner Maintain the printer 247 ...

Page 248: ...6 Insert the waste toner transfer unit until it clicks into place and then lock it 7 Close the front door Maintain the printer 248 ...

Page 249: ...Replacing the tray roller kit 1 Turn off the printer Maintain the printer 249 ...

Page 250: ...emove the used tray roller kit Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Maintain the printer 250 ...

Page 251: ...4 Unpack the new tray roller kit Maintain the printer 251 ...

Page 252: ...5 Insert the new tray roller kit until it clicks into place 6 Insert the tray 7 Turn on the printer Maintain the printer 252 ...

Page 253: ...Replacing the 2000 sheet tray roller kit 1 Turn off the printer Maintain the printer 253 ...

Page 254: ...2 Slide the tray to the left 3 Open door J and then open the roller kit cover Maintain the printer 254 ...

Page 255: ...4 Locate and remove the used roller kit 5 Unpack the new roller kit Maintain the printer 255 ...

Page 256: ...6 Insert the new roller kit 7 Close the roller kit cover and then close door J 8 Slide the tray back into place 9 Turn on the printer Maintain the printer 256 ...

Page 257: ...Replacing the 2000 sheet tandem tray roller kit 1 Turn off the printer Maintain the printer 257 ...

Page 258: ...2 Pull out the 2000 sheet tandem tray 3 Pull out handle C and then open the inner cover Maintain the printer 258 ...

Page 259: ...Remove the used tray roller kit Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Maintain the printer 259 ...

Page 260: ...6 Unpack the new tray roller kit Maintain the printer 260 ...

Page 261: ...7 Install the new tray roller kit 8 Close the roller kit cover 9 Close the inner cover and then insert handle C 10 Insert the tray 11 Turn on the printer Maintain the printer 261 ...

Page 262: ...sfer roller 1 Turn off the printer 2 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintain the printer 262 ...

Page 263: ...3 Remove the used second transfer roller Maintain the printer 263 ...

Page 264: ...4 Unpack the new second transfer roller 5 Insert the new second transfer roller 6 Close the door 7 Turn on the printer Maintain the printer 264 ...

Page 265: ...e lower rear connector cover 1 Remove the used lower rear connector cover 2 Unpack the new lower rear connector cover 3 Insert the new lower rear connector cover until it clicks into place Maintain the printer 265 ...

Page 266: ...Replacing the waste toner bottle 1 Open the front door Maintain the printer 266 ...

Page 267: ...2 Remove the waste toner transfer unit Note To avoid spilling the toner place the unit in an upright position Maintain the printer 267 ...

Page 268: ...3 Remove the printhead wiper and then clean the printhead lenses 4 Put the printhead wiper back into place Maintain the printer 268 ...

Page 269: ...5 Insert the waste toner transfer unit until it clicks into place and then lock it 6 Remove the used waste toner bottle 7 Unpack the new waste toner bottle Maintain the printer 269 ...

Page 270: ...8 Insert the new waste toner bottle until it clicks into place and then close the door Replacing the waste toner transfer unit 1 Open the front door Maintain the printer 270 ...

Page 271: ...2 Remove the used waste toner transfer unit Note To avoid spilling the toner place the unit in an upright position 3 Unpack the new waste toner transfer unit Maintain the printer 271 ...

Page 272: ...4 Insert the new waste toner transfer unit until it clicks into place and then lock it 5 Close the front door Maintain the printer 272 ...

Page 273: ...Replacing the small cover in the tray insert 1 Pull out the tray 2 Remove the used small cover 3 Unpack the new small cover Maintain the printer 273 ...

Page 274: ...4 Insert the new small cover 5 Insert the tray Maintain the printer 274 ...

Page 275: ...Replacing the B4 paper guide in the tray insert 1 Pull out the tray 2 Remove the used B4 paper guide 3 Unpack the new B4 paper guide Maintain the printer 275 ...

Page 276: ...4 Insert the new B4 paper guide 5 Insert the tray Replacing the hole punch box in the booklet ﬁnisher 1 Open the booklet ﬁnisher door Maintain the printer 276 ...

Page 277: ...2 Remove the used hole punch box 3 Unpack the new hole punch box 4 Insert the new hole punch box 5 Close the booklet ﬁnisher door Maintain the printer 277 ...

Page 278: ...Replacing the trifold Z fold ﬁnisher bin 1 Turn off the printer Maintain the printer 278 ...

Page 279: ...2 Open the trifold Z fold ﬁnisher door 3 Remove the used ﬁnisher bin 4 Unpack the new ﬁnisher bin Maintain the printer 279 ...

Page 280: ...ﬁnisher bin 6 Close the ﬁnisher door 7 Turn on the printer Replacing the paper bail 1 Pinch the left side of the paper bail to unlock it 2 Remove the used paper bail 3 Unpack the new paper bail Maintain the printer 280 ...

Page 281: ...4 Insert the new paper bail until it clicks into place Maintain the printer 281 ...

Page 282: ...Replacing the dual catch bin 1 Remove the used dual catch bin 2 Unpack the new dual catch bin 3 Attach the new dual catch bin until it clicks into place Maintain the printer 282 ...

Page 283: ...Replacing the controller board access cover 1 Remove the rear ports cover Maintain the printer 283 ...

Page 284: ...2 Using a ﬂat head screwdriver remove the used controller board access cover 3 Unpack the new controller board access cover Maintain the printer 284 ...

Page 285: ...4 Attach the new controller board access cover Maintain the printer 285 ...

Page 286: ...5 Attach the rear ports cover Replacing the rear ports cover 1 Remove the used rear ports cover 2 Unpack the new rear ports cover Maintain the printer 286 ...

Page 287: ...3 Attach the new rear ports cover Replacing the R9 rear cover 1 Remove the used R9 rear cover 2 Unpack the new R9 rear cover Maintain the printer 287 ...

Page 288: ...3 Attach the new R9 rear cover until it clicks into place Replacing the staple cartridge unit Replacing the staple cartridge in the staple ﬁnisher 1 Open the ﬁnisher door Maintain the printer 288 ...

Page 289: ...2 Remove the staple cartridge holder 3 Remove the empty staple cartridge 4 Unpack the new staple cartridge Maintain the printer 289 ...

Page 290: ...5 Insert the new staple cartridge into the holder until it clicks into place 6 Insert the staple cartridge holder until it clicks into place 7 Close the door Maintain the printer 290 ...

Page 291: ...Replacing the staple cartridge in the staple hole punch ﬁnisher 1 Open the ﬁnisher door 2 Remove the staple cartridge holder Maintain the printer 291 ...

Page 292: ...3 Remove the empty staple cartridge 4 Unpack the new staple cartridge 5 Insert the new staple cartridge until it clicks into place Maintain the printer 292 ...

Page 293: ...6 Insert the staple cartridge holder 7 Close the door Replacing the standard staple cartridge holder 1 Open the ﬁnisher door Maintain the printer 293 ...

Page 294: ...2 Remove the used staple cartridge holder 3 Remove the staple cartridge 4 Unpack the new staple cartridge holder Maintain the printer 294 ...

Page 295: ...ert the staple cartridge into the new staple cartridge holder until it clicks into place 6 Insert the new staple cartridge holder until it clicks into place 7 Close the ﬁnisher door Maintain the printer 295 ...

Page 296: ...Replacing the staple cartridge holder in the booklet ﬁnisher 1 Open the ﬁnisher door and then pull out the booklet maker 2 Remove the used staple cartridge holder Maintain the printer 296 ...

Page 297: ...3 Remove the staple cartridge 4 Unpack the new staple cartridge holder 5 Insert the staple cartridge into the new staple cartridge holder Maintain the printer 297 ...

Page 298: ...to reset Warning Potential Damage Supplies and parts without Return Program agreement terms may be reset and remanufactured However the manufacturer s warranty does not cover any damage caused by non genuine supplies or parts Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer After resetting the supply or part counter your printer may display a...

Page 299: ...he electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Cleaning the touch screen CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power co...

Page 300: ...Cleaning the tray roller kit 1 Turn off the printer Maintain the printer 300 ...

Page 301: ...3 Remove the tray roller kit Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Maintain the printer 301 ...

Page 302: ...4 Apply water to a soft lint free cloth and then wipe the feed rollers Maintain the printer 302 ...

Page 303: ...5 Insert the roller kit until it clicks into place 6 Insert the tray 7 Turn on the printer Maintain the printer 303 ...

Page 304: ...Cleaning the 2000 sheet tray roller kit 1 Turn off the printer Maintain the printer 304 ...

Page 305: ...2 Slide the tray to the left 3 Open door J and then open the roller kit cover Maintain the printer 305 ...

Page 306: ...4 Locate and then remove the tray roller kit 5 Apply water to a soft lint free cloth and then wipe the roller kit Maintain the printer 306 ...

Page 307: ...6 Insert the roller kit 7 Close the roller kit cover and then close door J 8 Slide the tray back into place 9 Turn on the printer Maintain the printer 307 ...

Page 308: ...Emptying the hole punch box 1 Lift paper transport cover F 2 Remove and then empty the hole punch box 3 Insert the hole punch box Maintain the printer 308 ...

Page 309: ...4 Close paper transport cover F 5 Open the booklet ﬁnisher door 6 Remove and then empty the hole punch box Maintain the printer 309 ...

Page 310: ...e 1 From the home screen touch Settings Device Power Management Timeouts Hibernate Timeout 2 Select the amount of time that the printer stays idle before it enters Hibernate mode Notes For Hibernate Timeout to work set Hibernate Timeout on Connection to Hibernate The Embedded Web Server is disabled when the printer is in Hibernate mode Adjusting the brightness of the display 1 From the home screen...

Page 311: ...rate ﬂoor standing optional trays or output options attached to it then disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in ﬂooring If the printer does not have a caster base but is conﬁgured with optional trays or output options then remove the output options and lift the print...

Page 312: ...r white pages on page 313 Dark print on page 314 Ghost images on page 316 Gray or colored background on page 317 Incorrect margins on page 318 Light print on page 318 Missing colors on page 320 Mottled print and dots on page 321 Paper curl on page 322 Print crooked or skewed on page 323 Solid color or black images on page 324 Text or images cut off on page 325 Troubleshoot a problem 312 ...

Page 313: ...28 Horizontal white lines on page 329 Vertical white lines on page 331 Repeating defects on page 332 Printing problems Print quality is poor Blank or white pages Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Troubleshoot a problem 313 ...

Page 314: ...tential Damage Do not touch the photoconductor drums Doing so may affect the quality of future print jobs b Insert the photoconductor units c Print the document Is the printer printing blank or white pages Contact customer support The problem is solved Dark print Note Before solving the problem print the quality sample pages to determine the missing color From the home screen touch Settings Troubl...

Page 315: ...change the settings on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Is the print too dark Go to step 4 Go to step 6 Step 4 Make sure that the paper has no texture or rough ﬁnishes Are you printing on textured or rough paper Go to step 5 Go to step 6 Step 5 a Replace textured or rough paper with plain paper b Print the do...

Page 316: ... type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Do ghost images appear on prints Go to step 3 The problem is solved Step 3 a Perform Color Adjust From the home screen t...

Page 317: ...2 The problem is solved Step 2 a Perform Color Adjust From the home screen touch Settings Print Quality Advanced Imaging Color Adjust b Print the document Does gray or colored background appear on prints Go to step 3 The problem is solved Step 3 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause pri...

Page 318: ...nces or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type Note b Print the document Are the margins correct The problem is solved Contact customer support Light print Note Before solving the problem print the Print Quality Test Pages From the...

Page 319: ...h Settings Print Quality Color Saver b Print the document Is the print light Go to step 4 The problem is solved Step 4 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁgurat...

Page 320: ...p 9 The problem is solved Step 9 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drums Doing so may affect the quality of future print jobs b Insert the photoconductor units c Print the document Is the print too light...

Page 321: ...e colors missing on print Contact customer support The problem is solved Mottled print and dots Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 Check the printer for leaked toner contamination Is the printer free of leaked toner Go to step 2 Contact customer support Step 2 a From th...

Page 322: ...h package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the print mottled Go to step 5 The problem is solved Step 5 a Remove the photoconductor units Warning Potential Damage Do not expose thephotoconductor units to direct light Extended exposure to light may cause print quality problems Warning Potential ...

Page 323: ...b Print the document Is the paper curled Go to step 3 The problem is solved Step 3 Print on the other side of the paper a Remove paper ﬂip it over and then reload paper b Print the document Is the paper curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it...

Page 324: ... skewed Contact customer support The problem is solved Solid color or black images Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause print qu...

Page 325: ...es the paper loaded in the tray You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Is the text or image clipped Go to step 3 The problem is solved Step 3 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to ligh...

Page 326: ... change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type 2 Print the document Does the toner rub off Contact customer support The problem is solved Uneven print density Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Repla...

Page 327: ... change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Do horizontal dark lines appear on prints Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Print the document Do horizontal...

Page 328: ...oblem is solved Vertical dark lines Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog box Notes Make sure that the setting matches the paper loaded in the tray You can also change...

Page 329: ...otential Damage Do not expose the photoconductor units to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drums Doing so may affect the quality of future print jobs b Insert the photoconductor units c Print the document Do vertical dark lines appear on prints Contact customer support The problem is solved Horizontal ...

Page 330: ...ument Do horizontal white lines appear on prints Go to step 3 The problem is solved Step 3 a Remove the printhead wiper and then clean the printhead lenses b Print the document Do horizontal dark lines appear on prints Go to step 4 The problem is solved Step 4 a Remove the photoconductor units Warning Potential Damage Do not expose the photoconductor units to direct light Extended exposure to ligh...

Page 331: ...inter control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Do vertical white lines appear on prints Go to step 2 The problem is solved Step 2 Check if you are using the recommended paper type a Load the speciﬁed paper source with the recommended paper type b Print the document Do vertical white lines appear on prints Go to step 3 The proble...

Page 332: ...g defects Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Using the Maintenance Defect Ruler page measure the distance between the repeating defects on the affected color page b Replace the supply item that matches the measurement on the affected color page Photoconductor unit 94 ...

Page 333: ...e problem is solved Print jobs do not print Action Yes No Step 1 a From the document you are trying to print open the Print dialog and then check if you have selected the correct printer b Print the document Is the document printed The problem is solved Go to step 2 Step 2 a Check if the printer is on b Resolve any error messages that appear on the display c Print the document Is the document prin...

Page 334: ...ments do not print Action Yes No Step 1 a From the control panel check if the documents appear in the Held Jobs list Note If the documents are not listed then print the documents using the Print and Hold options b Print the documents Are the documents printed The problem is solved Go to step 2 Step 2 The print job may contain a formatting error or invalid data Delete the print job and then send it...

Page 335: ...job individually Are the documents printed The problem is solved Go to step 4 Step 4 a Delete some held jobs to free up printer memory b Print the documents Are the documents printed The problem is solved Go to step 5 Step 5 a Add printer memory b Print the documents Are the documents printed The problem is solved Contact customer support Job prints from the wrong tray or on the wrong paper Action...

Page 336: ... tray The problem is solved Contact customer support Slow printing Action Yes No Step 1 Make sure that the printer cable is securely connected to the printer and to the computer print server option or other network device Is the printer printing slow Go to step 2 The problem is solved Step 2 a Make sure that the printer is not in Quiet Mode From the home screen touch Settings Device Maintenance Co...

Page 337: ...ings for texture and weight match the paper being loaded From the home screen touch Settings Paper Media Conﬁguration Media Types Note Rough paper texture and heavy paper weight may print more slowly b Print the document Is the printer printing slow Go to step 6 The problem is solved Step 6 Remove held jobs Is the printer printing slow Go to step 7 The problem is solved Step 7 a Make sure that the...

Page 338: ...Step 4 Check if the printer is in Sleep or Hibernate mode Is the printer in Sleep or Hibernate mode Press the power button to wake the printer Go to step 5 Step 5 Check if the cables connecting the printer and the computer are inserted to the correct ports Are the cables inserted to the correct ports Go to step 6 Insert the cables to the correct ports Step 6 Turn off the printer install the hardwa...

Page 339: ...rted into the correct port Go to step 5 Go to step 4 Step 4 Insert the ﬂash drive into the correct port Does the printer recognize the ﬂash drive The problem is solved Go to step 5 Step 5 Check if the ﬂash drive is supported For more information see Supported ﬂash drives and ﬁle types on page 169 Is the ﬂash drive supported Go to step 7 Go to step 6 Step 6 Insert a supported ﬂash drive Does the pr...

Page 340: ...ck height is below the maximum paper ﬁll indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray ﬁrmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load paper that is wrinkled...

Page 341: ...et correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer ﬂushes blank pages or pages with partial prints after a jammed page has been cleared Check your printed output for blank pages When Jam Recovery is set to On or Auto the printer reprints jammed pages Troubleshoot a prob...

Page 342: ...Jam locations 1 Multipurpose feeder 2 Door A 3 Standard bin 4 Standard trays 5 Staple ﬁnisher 6 Paper transport 7 Staple hole punch ﬁnisher 8 Trifold Z fold ﬁnisher Troubleshoot a problem 342 ...

Page 343: ... standard tray 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 343 ...

Page 344: ... paper Note Make sure that all paper fragments are removed 5 Insert the tray and then close door A Paper jam in the optional trays 1 Open door B 2 Remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 344 ...

Page 345: ...3 Close the door 4 Pull out the optional 520 sheet tray or 2000 sheet tandem tray 5 Remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 345 ...

Page 346: ...Troubleshoot a problem 346 ...

Page 347: ...ys pull out handle C and then open the inner cover 7 Remove the jammed paper Note Make sure that all paper fragments are removed 8 Close the cover and then insert handle C 9 Insert the tray Troubleshoot a problem 347 ...

Page 348: ...ammed paper Note Make sure that all paper fragments are removed Paper jam in the 2000 sheet tray 1 Slide the tray to the left 2 Open door J and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 348 ...

Page 349: ... paper Note Make sure that all paper fragments are removed 5 Push the tray insert back into place Paper jam in door A 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Troubleshoot a problem 349 ...

Page 350: ... Remove the jammed paper Note Make sure that all paper fragments are removed 3 Open door A2 and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 350 ...

Page 351: ...4 Lift door A3 5 Remove the jammed paper Note Make sure that all paper fragments are removed 6 Close door A2 and then close door A Troubleshoot a problem 351 ...

Page 352: ...o reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open door A2 and then remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door A2 and then close door A 4 Remove the jammed paper from the standard bin Troubleshoot a problem 352 ...

Page 353: ...en door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open door A2 and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 353 ...

Page 354: ... and then remove the jammed paper Note Make sure that all paper fragments are removed 5 Close the cover 6 Open the ﬁnisher front cover turn the ﬁnisher knob and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 354 ...

Page 355: ...UTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open door A1 and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 355 ...

Page 356: ...3 Close door A1 and then close door A 4 Lift the paper transport cover F and then remove the jammed paper Note Make sure that all paper fragments are removed 5 Close the cover Troubleshoot a problem 356 ...

Page 357: ...ote Make sure that all paper fragments are removed 8 Close the cover Paper jam in the trifold Z fold ﬁnisher 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Troubleshoot a problem 357 ...

Page 358: ... paper Note Make sure that all paper fragments are removed 3 Close door A1 and then close door A 4 Lift the paper transport cover F and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 358 ...

Page 359: ...5 Close the cover 6 Open the trifold Z fold ﬁnisher door 7 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Troubleshoot a problem 359 ...

Page 360: ... Handle 2A Note Make sure to return the handle to its original position Handle 2B Note Make sure to return the handle to its original position Troubleshoot a problem 360 ...

Page 361: ...sher bin 9 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Handle 2E Note Make sure to return the handle to its original position Troubleshoot a problem 361 ...

Page 362: ... Knob 2C Handle 2F Note Make sure to return the handle to its original position Troubleshoot a problem 362 ...

Page 363: ...ition 10 Push the ﬁnisher bin back into place and then close the trifold Z fold ﬁnisher door 11 Open the booklet ﬁnisher door 12 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Troubleshoot a problem 363 ...

Page 364: ... Handle 3A Note Make sure to return the handle to its original position Knob 3B Troubleshoot a problem 364 ...

Page 365: ... Handle 3C Note Make sure to return the handle to its original position Handle 3D Note Make sure to return the handle to its original position Troubleshoot a problem 365 ...

Page 366: ...13 Pull out the booklet maker 14 Turn knob 4A and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 366 ...

Page 367: ... close the ﬁnisher door Paper jam in the booklet ﬁnisher 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Troubleshoot a problem 367 ...

Page 368: ...d paper Note Make sure that all paper fragments are removed 3 Close door A1 and then close door A 4 Lift the paper transport cover and then remove the jammed paper Note Make sure that all paper fragments are removed Troubleshoot a problem 368 ...

Page 369: ...5 Close the cover 6 Open the booklet ﬁnisher door Troubleshoot a problem 369 ...

Page 370: ...jammed paper from any of the following locations Handle 3A Note Make sure to return the handle to its original position Knob 3B Note Make sure to return the handle to its original position Troubleshoot a problem 370 ...

Page 371: ... Handle 3C Note Make sure to return the handle to its original position Handle 3D Note Make sure to return the handle to its original position Troubleshoot a problem 371 ...

Page 372: ...8 Pull out the booklet maker 9 Turn knob 4A and then remove the jammed paper 10 Push the booklet maker back into place and then close the ﬁnisher door Troubleshoot a problem 372 ...

Page 373: ...stalled a supported browser Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefox version 24 or later b Access the EWS Can you open the EWS The problem is solved Go to step 4 Step 4 a Check if the network connection is working Note If the connection is not working then contact your administrator b Access the EWS Can you o...

Page 374: ...rrect Wi Fi network Go to step 4 Go to step 3 Step 3 Connect to the correct Wi Fi network For more information see Connecting the printer to a Wi Fi network on page 159 Can the printer connect to the Wi Fi network The problem is solved Go to step 4 Step 4 Check the wireless security mode From the home screen touch Settings Network Ports Wireless Wireless Security Mode Is the correct wireless secur...

Page 375: ... is installed in the appropriate connector in the controller board c Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Does the internal option operate correctly The p...

Page 376: ...tacle of the controller board Does the ISP operate correctly The problem is solved Contact customer support Parallel or serial interface card does not operate correctly Action Yes No Step 1 Print a menu settings page and then check if the parallel or serial interface card appears in the Installed Features list Is the parallel or serial interface card listed in the Installed Features list Go to ste...

Page 377: ...ng or unresponsive Go to step 2 The problem is solved Step 2 Check if the printer is using a genuine and supported Lexmark toner cartridge Note If the toner cartridge is not supported then install a supported one Is the toner cartridge missing or unresponsive Contact customer support The problem is solved Non Lexmark supply The printer has detected a non Lexmark supply or part installed in the pri...

Page 378: ...om the home screen touch Settings Device Maintenance Conﬁguration Menu Supply Usage And Counters 2 Select the part or supply that you want to reset and then touch Start 3 Read the warning message and then touch Continue 4 Using two ﬁngers touch the display for 15 seconds to clear the message Note If you are unable to reset the supply usage counters then return the supply item to the place of purch...

Page 379: ...act customer support Tray linking does not work Action Yes No Step 1 a Check if the trays contain the same paper size and paper type b Check if the paper guides are positioned correctly c Print the document Do the trays link correctly The problem is solved Go to step 2 Step 2 a From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Set the paper size and paper type to match ...

Page 380: ...pe b Set the correct paper size and type c Print the document Do paper jams occur frequently Go to step 3 The problem is solved Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Do paper jams occur frequently Contact customer support The problem is solved Jammed pages are ...

Page 381: ...eciﬁcations for Web Offset Publishing SWOP color output Euro CMYK Applies color correction to approximate Euroscale color output Vivid CMYK Increases the color saturation of the US CMYK color correction setting Off FAQ about color printing What is RGB color RGB color is a method of describing colors by indicating the amount of red green or blue used to produce a certain color Red green and blue li...

Page 382: ...ailable These sets are also available from the Color Samples page of the Embedded Web Server Selecting any sample set generates multiple page prints consisting of hundreds of colored boxes Each box contains a CMYK or RGB combination depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color convers...

Page 383: ...ore contacting customer support make sure to have the following information Printer problem Error message Printer model type and serial number Go to http support lexmark com to receive e mail or chat support or browse through the library of manuals support documentation drivers and other downloads Technical support via telephone is also available In the U S or Canada call 1 800 539 6275 For other ...

Page 384: ... These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark also offers recycling of packaging components in some countries or regions For more information go to www lexmark com recycle and then choose your country or region Information on available packaging recycling programs is included with the information on product recycling Lexmark cartons ar...

Page 385: ...countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and veriﬁcation of operation in conjunction with other products programs or services ...

Page 386: ... in the United States and other countries Unauthorized use is strictly prohibited PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various ...

Page 387: ...ominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in the Rule Lithium ion rechargeable battery This product may contain a coin cell lithium ion rechargeable battery which should only be removed by a trained technician Crossed out wheelie bin means the product should not be discarded as unsorted...

Page 388: ...turn the cartridges are also recycled To return Lexmark cartridges for reuse or recycling do the following 1 Go to www lexmark com recycle 2 Select the product that you want to recycle Static sensitivity notice This symbol identiﬁes static sensitive parts Do not touch the areas near these symbols without ﬁrst touching a metal surface in an area away from the symbol To prevent damage from electrost...

Page 389: ...rinting The product is generating hard copy output from electronic inputs One sided 767 Two sided 700 Copy The product is generating hard copy output from hard copy original documents N A Scan The product is scanning hard copy documents N A Ready The product is waiting for a print job 76 Sleep Mode The product is in a high level energy saving mode 1 3 Hibernate The product is in a low level energy...

Page 390: ...roduct in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed between one hour and one month Notes on EPEAT registered imaging equipment products Standby power level occurs in Hibernate or Off mode The product shall automatically power down to a standby power level of 1 W The auto standby function Hibernate or O...

Page 391: ...s or modiﬁcations could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of...

Page 392: ...requirements of the Electromagnetic Compatibility Regulations 2016 the Electrical Equipment Safety Regulations 2016 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The UK Importer is Lexmark International Ltd Highﬁeld H...

Page 393: ...enance message for such item To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty servic...

Page 394: ... TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any caus...

Page 395: ...s and supplies 221 cleaning exterior of the printer 299 interior of the printer 299 cleaning the 2000 sheet tray feed rollers 304 cleaning the printer 299 cleaning the touch screen 299 cleaning the tray roller kit 300 clearing jam in door A 349 in door B 344 in optional trays 344 in staple ﬁnisher 353 in staple hole punch ﬁnisher 355 in the 2000 sheet tandem tray 344 in the 2000 sheet tray 348 in ...

Page 396: ...genuine Lexmark parts and supplies 222 genuine parts and supplies 222 ghost images 316 gray background on print 317 H hard disk erasing 164 hard disk storage drive 164 hardware options 2 x 520 sheet tray 68 2000 sheet tandem tray 75 2000 sheet tray 82 banner tray 87 booklet ﬁnisher 110 envelope tray 60 spacer 62 staple ﬁnisher 93 hardware options adding print driver 60 held documents do not print ...

Page 397: ...Image 194 IPSec 207 Job Accounting 190 Layout 185 Local Accounts 213 Login Restrictions 216 LPD Conﬁguration 209 Manage Permissions 212 Media Types 196 Menu Settings Page 219 Miscellaneous 218 Mobile Services Management 203 Network 220 Network Overview 199 Notiﬁcations 177 Out of Service Erase 184 PCL 192 PDF 191 PostScript 192 Power Management 178 Preferences 175 Print 219 Quality 189 Remote Oper...

Page 398: ...lored background 317 horizontal dark lines 327 horizontal white lines 329 light print 318 missing colors 320 mottled print and dots 321 paper curl 322 repeating print defects 332 skewed print 323 solid color or black images 324 text or images cut off 325 toner easily rubs off 326 uneven print density 326 vertical dark lines appear on prints 328 vertical white lines 331 white pages 313 print troubl...

Page 399: ... 270 replacing supplies hole punch box 276 photoconductor unit 228 staple cartridge 288 291 toner cartridge 223 waste toner bottle 266 replacing the waste toner bottle 266 reports printer status 222 printer usage 222 resetting supply usage counters 377 resetting supply usage counters 298 resetting the supply usage counters 377 running a slideshow 36 S safety information 5 6 7 second transfer rolle...

Page 400: ...dots 321 paper curl 322 repeating print defects 332 skewed print 323 solid color or black images 324 text or images cut off 325 toner easily rubs off 326 uneven print density 326 vertical dark lines appear on prints 328 vertical white lines 331 white pages 313 troubleshooting printer options cannot detect internal option 375 internal solutions port 376 troubleshooting supplies missing or unrespons...

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