Solving print quality problems
157
Troubleshooting
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The Quality Menu operator panel options can be adjusted to help improve print quality. For more
information about these menu options, refer to the Menus and Messages Guide on the publications
CD.
In addition, the Enhance Fine Lines and Gray Correction options can be enabled to improve print
quality. These settings are available on the driver and on the printer Embedded Web Server (EWS)
interface. For more information about these options, refer to the driver help.
Gray background prints
• The Toner Darkness setting may be too dark. Change the Toner Darkness
setting in the Quality Menu. See the Menus and Messages Guide on the
publications CD for more information.
• The toner cartridge may be defective. Replace the toner cartridge.
Some of the print is cut off
on the sides, top, or
bottom of the media.
Move the guides in the tray to the proper positions for the size loaded.
Print is skewed, or
inappropriately slanted.
Transparency print quality
is poor.
• Use only transparencies recommended by the printer manufacturer.
• Make sure the Paper Type setting in the Paper Menu is set to Transparency.
Menu selection
Purpose
Values
Print Resolution
Defines the number of dots printed
per inch (dpi).
2400 Image Quality*
Toner Darkness
Lightens or darkens printed output
and conserves toner.
1–10
8* is the default setting.
Select a lower number to lighten
the printed output or save toner.
Brightness
Adjusts the gray value of printed
objects.
-6 – +6
0* is the default setting.
Contrast
Adjusts the contrast of printed
objects.
0–5
0* is the default setting.
Driver option
Purpose
Values
†
Enhance Fine
Lines
A selection to enable a print mode
preferable for certain files
containing fine line detail, such as
architectural drawings, maps,
electronic circuit diagrams and
flow charts.
On
In the driver, enable the check box.
Off*
In the driver, disable the check
box.
†
Values marked by an asterisk (*) are the factory default settings.
Problem
Action
