Lexmark C790 series, User Manual

Page: 209 / 241

C
HECK THE
P
APER
T
YPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•
From the printer control panel Paper menu, check the Paper Type setting.
•
For Windows users, check this setting from Print Properties.
•
For Macintosh users, check this setting from the Print dialog.
M
AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When
88.xx [color] cartridge low
appears, make sure the toner is distributed evenly within the print
cartridge.
1
Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the print cartridge.
Note: If print quality does not improve, then replace the print cartridge.
If the problem continues, then the printer may need to be serviced. For more information, contact customer
support.
M
AKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Repeating defects appear on prints
Try one or more of the following:
R
EPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:
•
in every 37.7 mm (1.48 in.) of the page
•
in every 41.6 mm (1.64 in.) of the page
•
in every 42.7 mm (1.68 in.) of the page
•
in every 94.3 mm (3.71 in.) of the page
Troubleshooting
209