Lexmark C790 series, User Manual

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The printer software is available on the Lexmark Web site at http://support.lexmark.com .
M
AKE SURE YOU ARE USING A RECOMMENDED
USB,
SERIAL
,
OR
E
THERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com .
M
AKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
P
ARTIAL JOB
,
NO JOB
,
OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then print it again.
•
For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
•
For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate
documents" check box under the User name text box before entering a PIN number.
•
For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.
M
AKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Print job takes longer than expected
Try one or more of the following:
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the
print job.
T
URN OFF THE
P
AGE
P
ROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >
C
HANGE THE ENVIRONMENTAL SETTINGS
When using Eco-Mode or Quiet Mode settings, you may notice a reduction in performance.
Troubleshooting
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