Lexmark 7016-630, Service Manual

Page: 103 / 455

User attendance messages (0–99.99)
User attendance messages (0
‑
99.99)
Error code Description Action
31.40 Toner cartridge smart chip error 1
Make sure that the toner cartridge is properly
installed.
2
Check if the toner cartridge is supported. Replace
with a supported toner cartridge if necessary.
3
If the problem remains, go to “Toner cartridge
smart chip contact service check” on page 105 .
31.41 Toner cartridge I2C packet timeout
31.42 Toner cartridge I2C packet has been sent but code
timed-out on receiving the data (callback)
31.43 Toner cartridge security error in the send challenge
sequence
31.44 Toner cartridge ROM signature error
31.45 Toner cartridge stuck busy (Status register and/or CRI
Arbiter register report busy)
31.60 Imaging unit smart chip error 1
Make sure that the imaging unit is properly
installed.
2
Check if the imaging unit is supported. Replace
with a supported imaging unit if necessary.
3
If the problem remains, go to “Imaging unit smart
chip contact service check” on page 105 .
31.61 Imaging unit I2C packet timeout
31.62 Imaging unit I2C packet has been sent but code timed-
out on receiving the data (callback)
31.63 Imaging unit security error in the send challenge
sequence
31.64 Imaging unit ROM signature error
31.65 Imaging unit stuck busy (status register and/or CRI
Arbiter register report busy)
31.66 Toner failed to replenish into the imaging unit
32.10 Toner cartridge smart chip compatibility error 1
Check if the toner cartridge is supported. Replace
with a supported toner cartridge if necessary.
2
Check if the firmware level is compatible with the
printer serial number. Flash with the correct
firmware level if necessary.
3
If problem remains, contact next level of support.
32.11 Imaging unit smart chip compatibility error 1
Check if the imaging unit is supported. Replace
with a supported imaging unit if necessary.
2
Check if the firmware level is compatible with the
printer serial number. Flash with the correct
firmware level if necessary.
3
If problem remains, contact next level of support.
35 Res save off deficient memory 1
Disable the Resource save feature:
Settings > Print Settings > Setup Menu >
Resource Save > Off
2
If the problem remains, go to “Insufficient
memory service check” on page 106 .
37 Insufficient collation area
38 Memory full
7016
Diagnostic information
103