Print troubleshooting
•
“Poor quality at the edges of the page” on page 155
•
“Streaks or lines on printed image” on page 156
•
“Print speed is slow” on page 156
•
“Computer slows down when printing” on page 157
Poor quality at the edges of the page
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
MINIMUM
SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
•
Left and right margins:
–
6.35 mm (0.25 in.) for letter
‑
size paper
–
3.37 mm (0.133 in.) for all paper sizes except letter
•
Top margin: 1.7 mm (0.067 in.)
•
Bottom margin: 12.7 mm (0.5 in.)
S
ELECT
THE
B
ORDERLESS
FEATURE
For Windows users
1
With a photo open, click
File
>
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
Navigate to:
Paper/Finishing
tab > select a borderless setting >
OK
4
Click
.
For Macintosh users
1
With a photo open, choose
File
>
Page Setup
.
2
From the “Format for” pop
‑
up menu, choose your printer.
3
From the Paper Size pop
‑
up menu, choose a paper size that has “(Borderless)” in its name.
For example, if you loaded a 4 x 6 photo paper, then choose
US 4 x 6 in (Borderless)
.
4
Click
OK
.
5
From the menu bar, choose
File
>
.
6
From the Printer pop
‑
up menu, choose your printer.
7
From the print options pop
‑
up menu, choose
Quality & Media
.
8
From the Paper Type pop
‑
up menu, choose a paper type.
Troubleshooting
155