Scanner ADF Cover Open
Try one or more of the following:
•
Close the ADF cover to clear the message.
•
Press
to cancel the current scan job.
Scanner Disabled
Try one or more of the following:
•
Check the printer software settings or the Administration settings from the printer to enable the scanner.
•
Touch
OK
to clear the message.
Security Certificate Error
Try one or more of the following:
•
Touch
Set Date
to check the printer date, and then try to reconnect to the server.
•
Touch
OK
to clear the message.
Short Paper
Try one or more of the following:
•
Touch
OK
or press
, depending on your printer model.
•
Make sure the paper size is correctly set.
•
Load paper with the correct size in the tray or on the paper support.
•
Check the paper guides, and then make sure the paper is properly loaded in the tray or on the paper support.
•
Cancel the current print job.
SmartSolutions Update Failed
Try one or more of the following:
•
Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless
connection.
•
Make sure your printer is securely connected to the host computer, print server, or other network access point.
•
Touch
OK
to clear the message.
Standard Network Software Error
Try one or more of the following:
•
Touch
Continue
to clear the message.
•
Turn the printer off and then back on to reset the printer.
Troubleshooting
147
