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HUBBLE series 

System Administrator’s

 Manual 

                 

          89 

  

 

Maintenance 

Firmware Upgrade 

You may check Levelone corporate website for the latest NVR firmware package and 

download it. Unzip the package and save the *.upg file to the root directory of a USB disk and 

insert it into NVR USB port. 

1.

 

Go to 

System

 

Setup

 

 click 

Maintenance

 tab 

 select “

Firmware Upgrade

”. 

 

2.

 

Select the source disk where you saved the *.upg file. 

3.

 

When NVR identifies the file, the “

Upgrade

” button will be enabled. 

4.

 

Click “

Upgrade

”. While upgrading, the system will stop every other activity including 

recording and event handling. The system will auto-restart after the upgrading 

completes. 

 

After upgrading has started, 

DO NOT cut off the system power or eject the USB disk 

until the NVR restarts

 

Please note that   

The USB disk carrying the firmware image should at least have 

200 MB

 free space.

 

 

 

Summary of Contents for HUBBLE Series

Page 1: ...HUBBLE series NVR System Administrator s Manual For V5 02 01 Firmware...

Page 2: ...or use of this manual The information contained herein is subject to change without notice The English version of this document is the official one for all purpose All the translated versions are prov...

Page 3: ...hich can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna...

Page 4: ...lling and setting up video surveillance system The reader is expected to know the fundamentals of IP surveillance system integration and to own the administrative privileges to install and configure a...

Page 5: ...the Devices 12 Network Connection Architecture 14 LAN Port 14 WAN Port 15 2 Local Client Operations 16 Log in to out of NVR 16 Log In 16 Log Out 16 Input Devices 17 Onscreen Keyboard 17 Onscreen Keybo...

Page 6: ...Delete POS 36 Parking System 37 Add Parking System 37 Change Parking System Settings 38 Configure Parking System Event and Schedule 39 Set Event Rules 39 Delete Parking System 40 Network Input Output...

Page 7: ...ital Output DO 59 Email 60 URL 60 ANS 61 Clear Event Rules 61 Playback Recording 62 Playback User Interface 62 Playback Video 63 Search by Time 63 Search by Event 64 Export Video 64 System Setup 65 Sy...

Page 8: ...ttings 81 Storage Management 81 Format Hard Disks 82 Disk Deletion 82 Check Disk Status 82 iSCSI 83 Network Neighborhood 84 NFS Server 84 Controller 85 Software Keyboard 85 Joystick 85 User Management...

Page 9: ...usly and experience user friendly web interface customized for browser based operations NVR Server Client Architecture In a video surveillance system architecture NVR serves as service provider aimed...

Page 10: ...er to Supported Video Format on page 11 for instructions on how to achieve ideal video performance 2 PC spec requirements are the same for 32 bit and 64 bit systems 3 Microsoft Windows operating syste...

Page 11: ...remote playback screen With a client computer you may still acquire full support for displaying these types of video codec MPEG4 MJPEG H 264 and H 265 and up to 12 megapixel video resolution from web...

Page 12: ...ether please read the instructions below to make sure your devices are ready for NVR system Cameras The camera s connection type is Dynamic mode DHCP Client Configure this connection settings via Web...

Page 13: ...l 13 Hard Disks For video recordings you should install at least ONE certified 3 5 inch SATA hard disk Please always use the hard disks Levelone tested to be compatible with NVR You may find the certi...

Page 14: ...With this feature you do not have to bother arranging the camera IP addresses on your own By default this DHCP server is enabled so please avoid connecting NVR to a network where exits another DHCP se...

Page 15: ...necting to a network it will first try to get an IP address assigned by your network router from DHCP server If your network does not assign IP address automatically then WAN port will assume IP addre...

Page 16: ...t Remember Login Information To have the server remember your Account Password and language setting for future check Remember me Set Auto Login Check Remember me then Auto Login you will skip the Logi...

Page 17: ...cters without using a physical one By clicking in a character field e g Account or Server name or number field e g IP address or Port the specific onscreen keyboard will be brought up Standard Alphabe...

Page 18: ...information admin 123456 then click Login Step 2 Format the Hard Disks At present the hard disks you installed in NVR are not ready for recording they need formatting before use See Format Hard Disks...

Page 19: ...ontrol see Access Control on page 45 The NVR interface allows users to manage devices and add them into groups or folders which can be used to classify the device types or any other purpose applicable...

Page 20: ...page tab B Device List Lists all the connected devices and their recording status C Event List Displays alerts of detected motion recording and connection status This part is important for users moni...

Page 21: ...at Live screen and Playback screen share the same layout Double click on the page tab to rename the page G Screenshot Click to capture the snapshot of the current Live view screen and save it on a USB...

Page 22: ...hlight means the device is selected To deselect a device click the highlighted item again Drag a device to any position on the Live View You may also change the position of a device by dragging it to...

Page 23: ...ons to change the layout A maximum of of 6x6 grid can be the layout per page You can also drag a channel to occupy several grids for a bigger view After dragging the edge of the channel the sample bel...

Page 24: ...efault the Default Live stream or stream 1 is displayed on the live view Quick Playback Allows you to view the playback screen of the selected channel See Quick Playback on page 25 Manual Record Allow...

Page 25: ...back timeline will be 10 minutes prior to the time you click on Quick Playback Click the play button to view the playback To change the time range of playback click the date and time on the lower righ...

Page 26: ...onfigurator Once saved the NVR can then be set to point to this view upon event triggering or user s command Please note that the PTZ related settings you configure here will overwrite those on the ca...

Page 27: ...configure add or delete cameras without the use of another web browser On Live page click Add Add Camera Available cameras on the network are displayed on the list No Column Description A Name The ca...

Page 28: ...ssword make sure this account is that camera s root account and click Search Add Cameras Click on the camera model you wish to add selected cameras will turn orange Then click Add to add the cameras A...

Page 29: ...are not located within the same network segment with the NVR server or to connect the camera through RTSP protocol you may add it manually 1 Click Add Camera Manually 2 Fill in the connection properti...

Page 30: ...0 Add Cameras by RTSP You can manually add a camera through RTSP protocol 1 Click Add Camera Manually then click the RTSP page tab 2 Fill in the properties make sure you select the correct URI type an...

Page 31: ...ect the camera you want to delete The selected camera is highlighted NOTE To deselect a camera click the channel again 2 Right click on the mouse button and click Delete Change Camera Settings After t...

Page 32: ...h Frame Rate Mode and GPS Positioning Default Live is defined as the live stream you see on the Live View Select the video stream to set as the Default Live Default Record is the stream used to record...

Page 33: ...sitivity level is the smaller motion will trigger the alarm but may give false alarms Default is 70 Trigger Interval 0 300 secs The interval before the next motion detection can be triggered again Def...

Page 34: ...b Brand Select the supported POS brands from the list c Select the COM Port to which the POS is connected d Station ID Type a numeric ID to assign to the POS system e Linked Camera Select the camera t...

Page 35: ...S system The GPS Position can also be enabled and configure here After modifying any settings click Apply to save Configure POS Event and Schedule Event rules become active or inactive based upon a we...

Page 36: ...s TaxExempt DeleteEvent ReopenCheck Refund CashInOut To configure the event response double click on the corresponding Edit icon The Event and Action window appears Click on the corresponding page tab...

Page 37: ...mation a Name Type the desired parking system name to identify this device b Brand Select the parking system brand from the list c Model Select the model name of the device from the list d Protocol Mo...

Page 38: ...rotocol Mode depends on the protocol used by the parking system Display Mode allows you to select Text Only which shows only the text notifications on the screen Text Video which displays the associat...

Page 39: ...then drag on the 24 hour time table You can also check Duration to set a range of dates for recording Set Event Rules On the Live screen right click on the device to display the pop up menu then click...

Page 40: ...king systems can be deleted one channel at a time 1 From the device list on the Live page click to select the device you want to delete The selected device is highlighted NOTE To deselect a device cli...

Page 41: ...work DIO The Add Network DIO pop up appears 2 Input the necessary fields as below a Name Type the desired network DIO module name to identify this device b IP Address Type the IP address of the device...

Page 42: ...odify the Port Account and Password and set the Connection Timeout sec and Polling Period Set Connection Timeout sec this is the time that NVR will wait for the network IO device for a response Pollin...

Page 43: ...g with or without event handling then drag on the 24 hour time table You can also check Duration to set a range of dates for recording Set Event Rules On the Live screen right click on the device to d...

Page 44: ...k DIO devices can be deleted one channel at a time 1 From the device list on the Live page click to select the device you want to delete The selected device is highlighted NOTE To deselect a device cl...

Page 45: ...Select the access control device brand name Depending on the device brand the succeeding fields may vary c Server Address Type the IP address of the access control device d Port Type the COM Port to...

Page 46: ...vary depending on the device model Basic On the Basic Configs page you can find the pertinent information of the device such as model firmware version etc Modifying any of the settings after adding th...

Page 47: ...re the access control device is Name Type the name of the door to identify it Linked Camera Select the camera to link to the access control device This camera must be added to the NVR first to appear...

Page 48: ...the page Click the group name to select it Add Group Member Once a group is created users or members can be grouped together to define the access rights First add users to the access control device A...

Page 49: ...nel the associated door configured in Devices on page 47 will be displayed under the Allow Doors panel Check the box to allow the user to access or uncheck the box to bar the user from this door then...

Page 50: ...e access control device capability to support this feature Group Set this to assign the user to a particular group See Management on page 48 You can perform the following actions on this page Use the...

Page 51: ...he button on the left panel to add a new Time Period Or click the Fetch button to get the time period already configured on the access control device To configure a time period select the time period...

Page 52: ...edule tab Select recording with or without event handling then drag on the 24 hour time table Set Event Rules On the Live screen right click on the device to display the pop up menu then click Setup E...

Page 53: ...ess Control devices can be deleted one channel at a time 1 From the device list on the Live page click to select the device you want to delete The selected device is highlighted NOTE To deselect a dev...

Page 54: ...NVR supports Full time recording No Schedule Event recording and Event Speed up Recording modes which are set up on a week based timetable the event handling schedule is configured here For other dev...

Page 55: ...eived from devices If an event is triggered NVR will automatically store the pre event buffer along with the recording of the event itself NOTE Function available only on cameras Post event Recording...

Page 56: ...page 58 for Event Rules settings By default the event handling is full time activated you may disable it during certain time period 1 Click on the recording mode No Event Handling 2 Click and drag ov...

Page 57: ...uring the event handing active period Schedule Each device can be involved in several event rules As different camera models possess various capabilities the supported response types would vary For ex...

Page 58: ...onDetected_3 NetworkLoss Network Recovery TamperingDetection and others Available events vary depending on the camera models or device type To configure the event response double click on the correspo...

Page 59: ...e preset points and duration time between them Click Save to save the configuration Digital Output DO On the DO tab check Enable to enable this function Select the device Camera Network IO or NVR Syst...

Page 60: ...re your local display stays on Live screen during the event handling period in this way NVR can take the snapshots for motion events To enable this service you have to configure the e mail setting see...

Page 61: ...must configure the ANS server before using this function see Enable ANS Service on page 78 for details ANS Server is a paid service contact your sales agent for more information Clear Event Rules On t...

Page 62: ...s Video Loss B Time Frame The time selected here is the time frame per block on the timeline For example the selected time is 10 minutes Each block on the timeline represents a 10 minute video C Playb...

Page 63: ...on playback it is recommended to create a new page tab from the Live screen for Playback purposes See Customize Live Screen Layout on page 21 The following are the basic playback controls you need to...

Page 64: ...he timeline to manually search on the timeline Search by Event You can search the recording by the event that happened On the bottom right of the screen select the Event Search list Click the or to go...

Page 65: ...System Device Information To check the firmware version information or Mac address go to System Setup page System Information To change the device name go to System Setup page System System Name After...

Page 66: ...time information on it On the popped out calendar select the correct date and time then click OK Synchronize with Time Zone In Time Zone section select your zone from the Time Zone drop down list If y...

Page 67: ...hrough the NVR COM port or connected over the network such as I O module etc 1 Go to System Setup System tab click COM Port 2 To add devices over the network click Add 3 On the pop up window input the...

Page 68: ...l account If the test mail is sent successfully a message saying so will pop up which means your NVR server is ready to send out e mail notifications when being triggered by an event 4 Click Save to s...

Page 69: ...ot sure select Auto Account Input the name of the SMTP server account The form of account name depends on mail server e g a Hotmail account name is a complete e mail address while other mail servers a...

Page 70: ...ge allows you to configure the rules on what the action will be when an event is triggered 1 Go go System Setup System tab click System Event 2 Double click the Edit button of an event to configure it...

Page 71: ...o filter out false signals which may be caused by power surge For example setting the Stable Time to 2 seconds will require a digital input device like a push button to be pressed for 2 seconds If the...

Page 72: ...to manage the connected audio input output devices 1 Go to System Setup System tab click Local Audio Port 2 Check Enable to enable the audio input function Adjust the volume and select the format as n...

Page 73: ...he built in DHCP server feature which enables NVR to assign IP addresses to cameras via WAN or LAN port without another DHCP on the router To access the current settings of the Ethernet ports go to Sy...

Page 74: ...server from your network administrator And input the properties on this page DHCP Use this connection type if you have a DHCP server on your network router WAN default is Manual LAN default is DHCP I...

Page 75: ...the port is in Manual mode and you will set an SMTP server for event notification be sure to set the Primary DNS and Secondary DNS Default Gateway Choose the gateway of the LAN card whose network is t...

Page 76: ...b click DHCP Server 1 Check Enable and select a LAN this LAN has to be in Manual mode 2 Set the Beginning IP Address and Ending Address and click Save NVR will assign IP addresses within this range to...

Page 77: ...to the DDNS provider s server 1 Visit the dynamic DNS service provider s website and register the domain name for your NVR NVR supports the following service providers DynDNS http www dyndns com NO I...

Page 78: ...ANS Service ANS Service is used to setup a specialized mobile notification service for a fee for project based requirements 1 Go to System Setup page Network tab click ANS 2 Check Enable then input t...

Page 79: ...llow NVR to assign a public address to a network device 1 Go to System Setup page Network tab click NAT 2 Click Scan to list the devices on the network and assign an address Or to manually add a devic...

Page 80: ...device Go to System Setup page Network tab click PoE With Mode 1 the total power budget of the device is equally distributed to each PoE port With Mode 2 one or more ports is allotted with its maximum...

Page 81: ...inutes You may observe the disk memory and recording status on Storage page Go to System Setup click System tab click Storage The connected storage devices will be shown in the Storage Device list Sel...

Page 82: ...ure often comes after detectable signs and thus can be predicable thus it is important to detect these signs long before they really cause disk failures NVR performs S M A R T Disk check on 24 hour ba...

Page 83: ...till continue recording until it finally fails After you disabled the recording on this disk and review important recordings 1 Turn off the device 2 Replace the abnormal disk with a new one and turn o...

Page 84: ...Go to System Setup click Storage tab click Network Neighborhood 2 Input the Network Neighborhood Path User Name and Password 3 Click Connect NFS Server Use this page to add an NFS server 1 Go to Syst...

Page 85: ...k Always show software keyboard to display the keyboard or uncheck to hide the keyboard Joystick NVR supports two types of joystick controller for local operations IP Desktop manufactured by CH Produc...

Page 86: ...rmission meaning they have access to the Live screen Playback and modify the configurations on the System Setup page Upon receiving the NVR there is already one administrator account Except for the pa...

Page 87: ...to grant the group the right to access and modify them 4 Click Save to complete Add a User 1 On Live screen go to System Setup click Permission tab User Permission Setup page 2 Click Add to bring up...

Page 88: ...ets numbers and symbols The maximum length of characters is 20 3 Both the Account and Password fields are case sensitive Edit a User You may edit the user name password and email of an existing user 1...

Page 89: ...select Firmware Upgrade 2 Select the source disk where you saved the upg file 3 When NVR identifies the file the Upgrade button will be enabled 4 Click Upgrade While upgrading the system will stop ev...

Page 90: ...connected USB disk within one click The backed up settings include the following properties 1 System Settings including System Name Date Time Network Email Mouse and Keyboard 2 Camera Settings 3 Sche...

Page 91: ...nvr file detected from your USB disk root directory will be shown on the File Name dropdown list select your desired one 3 Click Restore to start restoring the settings The server will restore the set...

Page 92: ...e NVR to its factory default settings go to System Setup click Maintenance tab click Factory Default then click Factory Default All settings will revert to original default settings Log The Log page a...

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