Lenovo ThinkStation 4215, Hardware Maintenance Manual, Page: 49 / 180

Chapter 5. Diagnostics
Diagnostic programs are used to test hardware components of your computer.
Diagnostic programs are also used to report operating-system-controlled settings
that interfere with the correct operation of your computer. There are two programs
preinstalled on your computer to help you diagnose computer problems:
v
Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your
operating system (used when you are running the Windows operating system)
v
PC-Doctor for Rescue and Recovery (used when your Windows operating
system does not start)
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 44 for
detailed information.
2. If you are unable to isolate and repair the problem yourself after running the
diagnostic programs, save and print the log files created by the diagnostic
programs. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
Note: The Lenovo ThinkVantage Toolbox program is only available on computers
preinstalled with the Windows 7 operating system from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose computer problems, create bootable diagnostic
media, update system drivers, and view system information.
To run the Lenovo ThinkVantage Toolbox program, click
Start → All Programs →
Lenovo ThinkVantage Tools → System Health and Diagnostics
. Follow the
instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox
program, refer to the Lenovo ThinkVantage Toolbox help system.
Lenovo System Toolbox
Note: The Lenovo System Toolbox program is only available on computers
preinstalled with the Windows Vista operating system or the Windows XP
operating system from Lenovo.
The Lenovo System Toolbox program is a diagnostic program that works through
the Windows operating system and enables you to view symptoms and solutions
for computer problems, access the Lenovo troubleshooting center, update system
drivers, and review system information.
© Copyright Lenovo 2010
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