Lenovo ThinkPad T430u User Manual Download Page 142 | Manualshive

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about where to go for additional information about Lenovo and our products, what to do if you experience a
problem with your computer, and whom to call for service should it be necessary.

Information about your computer and preinstalled software, if any, is available in the documentation that
comes with your computer. That documentation includes printed books, online books, readme files, and
help files. In addition, information about Lenovo products is available on the World Wide Web.

Microsoft Service Packs are the latest software source for Windows product updates. They are available
through Web download (connection charges might apply) or through disc. For more specific information and
links, go to http://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions
related to, Service Packs for your Lenovo-preloaded Microsoft Windows product. For information, contact
the Customer Support Center.

Using diagnostic programs

Many computer problems can be solved without outside assistance. If you experience a problem with your
computer, the first place to start is the troubleshooting information of your computer documentation. If you
suspect a software problem, see the documentation, including readme files and help information systems,
that comes with the operating system or application program.

ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify
hardware problems. See “Diagnosing problems” on page 109 for instructions on using the diagnostic
programs.

The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Web site at http://www.lenovo.com/support.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• User guides and manuals

• Knowledge base and frequently asked questions

Calling Lenovo

If you have tried to correct the problem yourself and still need help, during the warranty period, you can
get help and information by telephone through the Customer Support Center. The following services are
available during the warranty period:

• Problem determination - Trained personnel are available to assist you with determining if you have a

hardware problem and deciding what action is necessary to fix the problem.

• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,

trained service personnel are available to provide the applicable level of service.

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Summary of Contents for ThinkPad T430u

Page 1: ...User Guide ThinkPad T430u ...

Page 2: ... and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides and click User Guides Manuals then follow the instructions on the screen First Edition August 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosur...

Page 3: ...power 26 Power saving modes 26 Connecting to the network 28 Ethernet connections 28 Wireless connections 28 Presentations and multimedia 32 Changing display settings 32 Connecting a projector or an external monitor 32 Using dual displays 34 Using the NVIDIA Optimus Graphics feature 35 Using audio features 35 Using the integrated camera 35 Using a flash media card 36 Inserting a flash media card 36...

Page 4: ...ges 112 Beep errors 113 Memory module problems 113 Networking problems 113 Problems with the keyboard and other pointing devices 115 Problems with the display and multimedia devices 116 Fingerprint reader problems 120 Battery and power problems 121 Problems with drives and other storage devices 123 A software problem 123 Problems with ports and connectors 124 Chapter 10 Getting support 125 Before ...

Page 5: ...and Canada 137 Appendix C ENERGY STAR model information 139 Appendix D Notices 141 Trademarks 142 Appendix E Restriction of Hazardous Substances Directive RoHS 143 China RoHS 143 Turkish RoHS 143 Ukraine RoHS 143 India RoHS 144 Copyright Lenovo 2012 iii ...

Page 6: ...iv User Guide ...

Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property...

Page 9: ...oken or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer produc...

Page 10: ... crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or p...

Page 11: ...ectricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet ada...

Page 12: ... of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Notice for built in rechargeable batteries DANGER Do not attempt to replace the internal rechargeable lithium batteries Contact Lenovo Support for factory repl...

Page 13: ...arly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not ...

Page 14: ...ispose of according to local state or federal laws Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or ear...

Page 15: ...omputer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause ...

Page 16: ...xiv User Guide ...

Page 17: ...ion on page 9 Features on page 10 Specifications on page 11 Operating environment on page 12 ThinkVantage programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view Figure 1 ThinkPad T430u front view 1 Integrated camera 7 System status indicato...

Page 18: ...r hibernation mode For more information see the help information system of the Power Manager program 5 Device access indicator Device access indicator blinks when storage device is being accessed For more information see Device access indicator on page 8 6 Fingerprint reader Depending on the model your computer might come with a fingerprint reader The fingerprint authentication technology enables ...

Page 19: ... microphones on the computer will be enabled instead The combo audio jack does not support a conventional microphone For more information see Using audio features on page 35 2 USB 3 0 connectors The Universal Serial Bus USB 3 0 connectors are used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Note When you attach a USB cable to the connector make ...

Page 20: ... power adapter is connected the indicator is lit If a battery is installed in the computer the indicator is green when the battery charges Left side view Figure 3 ThinkPad T430u left side view 1 Security keyhole 3 Media card reader slot 2 Fan louver left 1 Security keyhole Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protect your computer fr...

Page 21: ...wireless Wide Area Network WAN connection Depending on the country of delivery the SIM card might already be installed in the SIM card slot 3 HDMI connector Your computer supports the high definition multimedia interface HDMI connector a digital audio and video interface that can connect a compatible digital audio device or video monitor such as an high definition television HDTV 4 Fan louver rear...

Page 22: ...tings as needed For details see the help information system of the Power Manager program 3 Hard disk drive or solid state drive Depending on models your computer might have a large capacity customer upgradable hard disk drive that can meet a variety of storage demands Some models are equipped with a solid state drive for data storage making your computer lighter smaller and faster Note The hidden ...

Page 23: ...m rest works as a system status indicator The meaning of the indicator is as follows Red The computer is on in normal mode Fast blinking red The computer is entering sleep or hibernation mode Slow blinking red The computer is in sleep mode Off The computer is off or in hibernation mode Chapter 1 Product overview 7 ...

Page 24: ... is as follows Blinking green The storage device is being accessed Off The storage device is not in operation ac power status indicator Your computer has an indicator that shows the status of ac power The meaning of the indicator is as follows Green The ac power adapter is connected Off The ac power adapter is not connected 8 User Guide ...

Page 25: ...Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service You can find the machine type and model of your computer on the label as shown below FCC ID and IC Certification number label There is no FCC ID or IC Certificati...

Page 26: ...rt but will only display an error message and emit audible beeps Certificate of Authenticity label The Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the o...

Page 27: ...rightness control Integrated camera Built in digital dual array microphones Keyboard 6 row keyboard UltraNav pointing device TrackPoint and multi touch touch pad Fn key Interface External monitor connectors Mini DisplayPort connector and HDMI connector Combo audio jack Two USB 3 0 connectors RJ45 Ethernet connector 4 in 1 digital media card reader Wireless features Integrated wireless LAN Integrat...

Page 28: ...bove 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air con...

Page 29: ...lient Security Solution Enhanced Security Communications Utility Web Conferencing Fingerprint Software Fingerprint Reader Lenovo Solution Center System Health and Diagnostics Mobile Broadband Connect 3G Mobile Broadband Rescue and Recovery Enhanced Backup and Restore Password Manager Password Vault Power Manager Power Controls Recovery Media Factory Recovery Disks SimpleTap SimpleTap System Update...

Page 30: ...enovo Update and Drivers Note Depending on your computer model some of the programs might not be available Introduction to ThinkVantage programs This topic provides a brief introduction to some ThinkVantage programs Note Depending on your computer model some of the programs might not be available Access Connections The Access Connections program is a connectivity assistant program for creating and...

Page 31: ...omputer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as Lenovo Solution Center Power Manager Rescue and Recovery System Up...

Page 32: ...so can use the SimpleTap program to access the Lenovo App Shop from which you can download various applications and computer software To start the SimpleTap program in a quick way click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time Note The SimpleTap program is only available on certai...

Page 33: ...nstalled Lenovo Product Registration program The program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer Go to http www lenovo com register and follow the instructions on the screen to register your computer Frequently asked questions The following are a few tips that will help you optimize the use of your computer...

Page 34: ...esentations or attach an external monitor often Make sure that you follow the procedure for Attaching an external monitor on page 32 With the Extend desktop function you can display output on both the computer display and an external monitor Need to attach or replace a device See Chapter 6 Replacing devices on page 61 for more information about replacing the devices of your computer You have been ...

Page 35: ...To resume normal operation press the power button or Fn key once If you want to use this key combination to put the computer into hibernation mode change the settings in the Power Manager program Wireless features Fn F5 Press Fn F5 to enable or disable the built in wireless features When you press this key combination a list of wireless features is displayed You can quickly change the state of eac...

Page 36: ...trol the ThinkLight light Press once Turn on the ThinkLight light Press again Turn off the ThinkLight light Adjusting the brightness level of the computer display Fn F8 The computer display becomes dimmer Fn F9 The computer display becomes brighter Note This function changes the brightness level temporarily To change the default brightness level change the settings through the Power Manager progra...

Page 37: ...he use of all basic and extended functions with the TrackPoint pointing device while limiting the use of the touch pad to scrolling tap zones and slow motion pointer functions Set the touch pad as the main pointing device and the TrackPoint pointing device for the extended functions only This setting enables the use of all basic and extended functions with the touch pad while limiting the use of t...

Page 38: ...our hands in the typing position and press gently with an index finger or a middle finger on the pointing stick in the direction in which you want the pointer to move To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move it sideways Note The pointer might drift This is not a defect Stop using the TrackPoint pointing dev...

Page 39: ...ad is a pad 1 below the TrackPoint buttons at the bottom of the keyboard To move the pointer 2 on the screen slide your fingertip over the pad in the direction in which you want the pointer to move The whole touch pad 1 is an active area that can detect the finger movement The bottom area of the touch pad consists of a left click zone 3 and a right lick zone 2 Chapter 2 Using your computer 23 ...

Page 40: ...r to the UltraNav help information system Customizing the touch pad To customize the touch pad do the following 1 Click Start Control Panel Hardware and Sound Mouse UltraNav 2 In the Touch pad section change settings as desired Disabling the UltraNav pointing device and using an external mouse If you attach an external mouse to a USB connector you can use the external mouse simultaneously with the...

Page 41: ... hard disk drive how bright you make the computer display Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components The transformer pack that conve...

Page 42: ... battery until the charge is completely depleted Recharge the battery completely before using it The battery is fully charged if the Power Manager battery gauge on the task bar shows a 100 charge level when the ac power adapter is plugged in Always use power management features such as power modes screen blank sleep and hibernation Managing the battery power With Power Manager you can adjust your ...

Page 43: ...ing the wireless features such as Bluetooth WAN or wireless LAN turn them off This will help conserve power To turn off the wireless features press Fn F5 Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of po...

Page 44: ... to a network through Ethernet you can use the Access Connections program DANGER Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only Depending on the frequency used for data transmission the ar...

Page 45: ...te start the Access Connections program See Accessing ThinkVantage programs on page 13 Note Before you start setting up wireless network connections by using the Access Connections program obtain a Network Name SSID and your encryption information from your network administrator Access Connections a connectivity assistant program can easily enable one network card and disable the other cards on de...

Page 46: ...onnection status and wireless signal strength through the Access Connections gauge on the task bar or through the Access Connections icon and wireless status icon on the task bar Access Connections gauge The Access Connections gauge on the task bar displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your...

Page 47: ...eless LAN Power to the wireless radio is off Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless conne...

Page 48: ...hed to the VGA connector or up to 2560x1600 with an external monitor attached to the HDMI connector provided that the external monitor also supports that resolution For more details refer to the manuals provided with your monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a high...

Page 49: ...river and use the driver shipped with your monitor 15 After updating the driver click Close 16 Click OK Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Considerations for attaching an external monitor When installing an operating system you must install the display driver for your monitor that i...

Page 50: ...e Operating Mode to Extended Mode 4 Change the setting to designate the primary display When an application using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display You cannot use the display switching function when you are in the Extend desktop mode Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the e...

Page 51: ...able synthesizer under Microsoft Windows operating systems Playback of MP3 files through the Windows Media Player or a software MP3 player Recording from various sound sources Note The combo audio jack does not support a conventional microphone The following table shows which functions of the audio devices attached to the jacks on your computer are supported Table 3 Audio feature list Jack Headset...

Page 52: ...sh media card Your computer has one media card reader slot The media card reader slot supports the following four types of cards Secure Digital SD card Secure Digital High Capacity SDHC card Secure Digital eXtended Capacity SDXC card MultiMediaCard MMC Note While transferring data to or from a media card such as an SD card do not put your computer into sleep or hibernation mode before the data tra...

Page 53: ...lowing 1 Click Show hidden icons on the task bar 2 Right click the Safely Remove Hardware and Eject Media icon 3 Select the corresponding item to eject the card from the Windows operating system 4 Press the card to eject it from your computer 5 Remove the card from your computer and store it safely for future use Note If you do not remove the card from your computer after you eject the card from t...

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Page 55: ...ic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional sett...

Page 56: ...ove performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 39 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing...

Page 57: ...e PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and effici...

Page 58: ...ase that provides adequate cushion and protection External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 42 User Guide ...

Page 59: ...ality or performance of locking devices and security features Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you enter the valid password Passwords and sleep mode If you have set password...

Page 60: ...continue 11 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 7 Enter your current password When the Enter New Password field is displayed type a new password in the field and then retype it to verify To remove the password follow steps 1 through 7 Type yo...

Page 61: ...to verify it Press Enter If you select User only do the following a When a window for typing the new password opens type your new password in the Enter New Password field Press Enter Notes You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a...

Page 62: ...eave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed If you choose Master HDP do the following To change the master hard disk password type the current master hard disk password in the Enter Current Password field Then type th...

Page 63: ...ing changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Print these instructions 2 Save all open files and exit all applications 3 Turn your computer off and then turn it on again 4 When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens 5...

Page 64: ...he contents of your computer memory from unauthorized access by use of drive encryption software 3 Before you dispose of sell or hand over your computer be sure to delete data stored on it Refer to Notice on deleting data from your hard disk drive or solid state drive on page 52 Note The hard disk drive built into your computer can be protected by UEFI BIOS Disk Encryption hard disk drive and Encr...

Page 65: ...tem you want to set When the item is highlighted press Enter 8 Set other items that you want to set 9 Press F10 to save changes and exit 10 Press Enter in the Setup Confirmation window to confirm the exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note If your computer is a Windows 7 model Client Security Solution is not preinstall...

Page 66: ...r do the following 1 Place the ball of your finger that is the central part of the fingerprint on the small circle above the reader Ensure that the entire top joint of the finger is on the reader 2 Apply light pressure and swipe your finger across the reader in one smooth motion Logging on to the system After you enroll your fingerprint log on to the system by doing the following 1 Turn off your c...

Page 67: ...ority for fingerprint readers if an external fingerprint reader is attached Security Mode Specifies the settings of the security mode Password Authentication Enables or disables password authentication Note This item is displayed if high security mode is selected Reset Fingerprint Data By choosing this item you erase all of the fingerprint data stored in either the internal or external fingerprint...

Page 68: ...hods that seem to delete the data Move the data to the recycle bin and then click Empty recycle bin Use the Delete option Format your hard disk drive or solid state drive using the software for initializing it Using the recovery program provided by Lenovo bring the hard disk drive or solid state drive back to the factory default settings These operations however only change the file allocation of ...

Page 69: ...in a very short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the disk however it cannot be decrypted without the old key This feature is enabled by the ThinkPad Setup Menu Extension Utility and is available as a menu item in the ThinkPad Setup Using firewalls If your system is preinstalled with a firewall program it protects agai...

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Page 71: ...ecovery 4 3 or later Symantec Norton Ghost version 15 or later Notes To use this program do the following 1 Click Start Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter Acronis True Image 2010 or later Paragon Backup Recovery 10 Suit or later Paragon Backup Recovery 10 Home or later Creating and using a recovery media You can use recovery media ...

Page 72: ... 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program e...

Page 73: ...ive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk...

Page 74: ...e operating system 2 The rescue disc can be started in all types of external optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Resc...

Page 75: ... necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the devi...

Page 76: ...e and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad S...

Page 77: ...and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body When possible rem...

Page 78: ...e computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn it over 3 Locate the SIM card door at the rear of the computer Gently pull the SIM card door outward 4 Push the SIM card inward 1 and then release it The SIM card ejects Gently slide the SIM card out of the slot 2 62 User Guide ...

Page 79: ...the following guidelines Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to...

Page 80: ...nect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Unlock the bottom cover latch by sliding it to the unlocked position 1 Then remove the bottom cover 2 4 Remove the screws 1 and then slide the hard disk drive or solid state drive out Note Ensure that you are using a proper Torx screwdriver to remove the Torx screw 2 64 User Guide ...

Page 81: ...ive or solid state drive into the hard disk drive or solid state drive bay 7 Slide the hard disk drive or solid state drive firmly into the connector and then reinstall the screws 2 Note Ensure that you are using a proper Torx screwdriver to reinstall the Torx screw 1 Chapter 6 Replacing devices 65 ...

Page 82: ...t on the wall DANGER Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a PCI Express Mini Card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replac...

Page 83: ...he new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 4 Remove the screw and the card pops up 5 Remove the card Chapter 6 Replacing devices 67 ...

Page 84: ... place 1 Secure the card with the screw 2 8 Connect the antenna cables to the new PCI Express Mini Card Be sure to attach the gray cable to the connector marked MAIN or M on the card and the black cable to the connector marked AUX or A 9 Reinstall the keyboard For more information see Replacing the keyboard on page 77 68 User Guide ...

Page 85: ... the cover of this slot Attention Before you start installing a PCI Express Half Mini Card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replace the PCI Express Half Mini Card for wireless WAN connection do the following 1 Turn off the computer then disconnect the ac power adapter and all cab...

Page 86: ...4 Remove the screw and the card pops up 5 Remove the card 6 Detach the metal housing from the PCI Express Half Mini Card 70 User Guide ...

Page 87: ...w PCI Express Half Mini Card 8 Align the contact edge of the new PCI Express Half Mini Card with the corresponding socket 9 Pivot the card until you can snap it into place 1 Secure the card with the screw 2 Chapter 6 Replacing devices 71 ...

Page 88: ...talling or replacing the card be sure to follow the precautions DANGER During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall DANGER Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a PCI Express Mini...

Page 89: ...les from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them Note Depending on the system configuration of your computer the card might have only one connector 4 Remove the screw and the card pops up Chapter 6 Replacing devices 73 ...

Page 90: ... Remove the card 6 Align the contact edge of the new PCI Express Mini Card with the corresponding socket 7 Pivot the card until you can snap it into place 1 Secure the card with the screw 2 74 User Guide ...

Page 91: ...city is an effective way to make programs run faster To replace or add a memory module read the following prerequisites and then the instructions When replacing a memory module be sure to follow the precautions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum sp...

Page 92: ... do not touch its contact edge 5 With the notched end of the memory module toward the contact edge side of the socket insert the memory module 1 into the socket at an angle of about 20 degrees then press it in firmly 2 6 Pivot the memory module downward until it snaps into place 7 Make sure that the memory module is firmly installed in the slot and cannot be moved easily 8 Reinstall the keyboard F...

Page 93: ...id shock hazard disconnect the cables before opening the cover of this slot Removing the keyboard To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Unlock the bottom cover latch by sliding it to the unlocked position 1 Hold bottom cover latch in the unlocked...

Page 94: ...ews that secure the keyboard 5 Turn the computer over and open the display 6 Push hard in the direction shown by the arrows 1 to unlatch the rear side of the keyboard The keyboard will be detached slightly 2 78 User Guide ...

Page 95: ...y flipping the connectors 1 and 3 upwards Remove the keyboard Installing the keyboard To install the keyboard do the following 1 Attach the cables 1 and 3 by flipping the connectors 2 and 4 downwards Chapter 6 Replacing devices 79 ...

Page 96: ...2 Insert the keyboard Ensure sure that the front edge of the keyboard is under the frame 3 Slide the keyboard in the direction shown by the arrows until the keyboard is secured in place 80 User Guide ...

Page 97: ...ct the ac power adapter and all cables Replacing the backup battery Before you start print these instructions Prerequisites for the procedure DANGER If the backup battery is incorrectly replaced there is danger of an explosion The backup battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack...

Page 98: ...minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Remove the keyboard to gain access to the backup battery For details of removing the keyboard see Replacing the keyboard on page 77 4 Detach the connector 1 Then remove the backup battery 2 To install the backup battery do the following 1 Install the backup battery 1 Then attach the connector 2 2 Reinstall t...

Page 99: ...ew operating system deletes all the data on your hard disk drive including backups or images that were stored in a hidden folder by use of the Rescue and Recovery program If you cannot find the supplement files the device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDriver...

Page 100: ... run the infinst_autol exe file in the C SWTOOLS DRIVERS INTELINF directory 9 Install device drivers See Installing other drivers and software on page 86 Installing the registry patches for Windows 7 Go to http www lenovo com support and install the following registry patches Registry patch enabling Wake Up on LAN from Standby for Energy Star Fix for Issue of HDD with HD Detection Installing the W...

Page 101: ...device driver is already installed click Cancel Follow the instructions on the screen until the installation is finished Installing the ThinkPad monitor file for Windows 2000 XP Vista 7 The ThinkPad monitor file for Windows 2000 XP Vista 7 is in the following directory C SWTOOLS DRIVERS MONITOR Note If you cannot find this directory on your hard disk drive or solid state drive download the ThinkPa...

Page 102: ...by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 43 2 Using the cursor keys move to an item you want to change When the item is highlighted press Enter A submenu is displayed 3 Change the items you wish to change To change the value of an item pr...

Page 103: ... The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results On each submenu you can enable a function by selecting Enabled or disable it by selecting Disabled The following table shows the contents of the Config menu Notes Some items are displayed on the men...

Page 104: ...s LAN Radio On Off If you select On the internal wireless radio is turned on If you select Off the internal wireless radio is turned off USB UEFI BIOS Support Disabled Enabled Enables or disables boot support for USB diskette and USB CD ROM USB USB 3 0 Mode Disabled Enabled Auto Set the USB 3 0 controller mode for the connectors shared between USB 2 0 and USB 3 0 controllers If you select Auto it ...

Page 105: ...s the Fn key twice the Fn key is kept in a pressed condition until you press the Fn key again Display Boot Display Device ThinkPad LCD Digital on ThinkPad Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup Graphics Device Integrated Graphics NVIDIA Optimus If you select Integrated Graphics mode it provides lon...

Page 106: ...abled Enabled Enables or disables a feature that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached If the system is in hibernation state when the ac power adapter is attached the system resumes If you select Disabled the system is not powered on nor it is resumed when the ac power adapter is attached Powe...

Page 107: ...If you are using a computer with a single core microprocessor this item is not available CPU Intel Hyper Threading Technology Disabled Enabled Enables or disables additional logical microprocessors within a microprocessor core Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup program main menu The following submenu is displayed Sy...

Page 108: ...Enable or disable the access to individual I O ports Anti Theft Enable or disable the UEFI BIOS interface to activate anti theft services such as Computrace The following table shows the contents of the Security menu Notes Some items are displayed on the menu only if the computer supports the corresponding features Default values are in boldface Table 5 Security menu items Menu item Submenu item S...

Page 109: ...ompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Power On Password Disabled Enabled Refer to Power on password on page 44 Hard Disk1 Password Disabled Enabled Refer to Hard disk passwords on page 44 Security ...

Page 110: ... chip Physical Presence for Clear Disabled Enabled This option enables or disables the display of confirmation message when you attempt to clear the settings of the security chip Intel TXT Feature Disabled Enabled Enable or disable Intel Trusted Execution Technology Flash BIOS Updating by End Users Disabled Enabled If you select Enabled all users can update the UEFI BIOS If you select Disabled onl...

Page 111: ... Virtualization Technology Disabled Enabled When enabled a VMM can utilize the additional hardware capabilities Ethernet LAN Disabled Enabled If you select Enabled you can use the Ethernet LAN device Wireless LAN Disabled Enabled If you select Enabled you can use the wireless LAN device Wireless WAN Disabled Enabled If you select Enabled you can use the wireless WAN device Bluetooth Disabled Enabl...

Page 112: ...p sequence of your computer For example if you have different operating systems on different devices you can have the system start up from either of them To change the computer startup settings select Startup from the ThinkPad Setup main menu Attention After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy save or format operation If you sp...

Page 113: ...r items on the Startup menu The following items also are displayed on the Startup menu of the ThinkPad Setup program Network Boot Specify the top priority boot device to be used when the computer wakes from LAN UEFI Legacy Boot Select system boot capability UEFI Legacy Boot Priority Select a boot priority between UEFI and Legacy Boot Mode Enable or disable the diagnostics boot mode Option Key Disp...

Page 114: ...ity of boot options between UEFI and Legacy Boot Mode Quick Diagnostics Screen during POST Quick The ThinkPad logo screen is displayed Diagnostics Test messages are displayed Beep at POST completion Quick No Sounds on error cases only Diagnostics Yes Always sounds Ctrl S prompt for on board Ethernet Quick No Diagnostics Yes Memory testing during POST Quick Quick test or no test Diagnostics Full te...

Page 115: ...ons from other software layers Your computer system board has a module called EEPROM also referred to as flash memory You can update the UEFI BIOS and the ThinkPad Setup program by starting your computer with a flash update optical disc or flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you n...

Page 116: ... has been set you will need to specify it when you start ThinkPad Setup to use these functions Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software When your computer is not under the network administrator s system management you can dis...

Page 117: ...Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded Chapter 7 Advanced configuration 101 ...

Page 118: ...102 User Guide ...

Page 119: ... at http www lenovo com support to keep up to date with current drivers and revisions 10 Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues 11 Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and...

Page 120: ...your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed ope...

Page 121: ...ssible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer Avoid placing any objects including paper between the display and the keyboard or the palm rest Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 18...

Page 122: ...omputer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent 2 Absorb the diluted detergent into a sponge 3 Squeeze excess liquid from the sponge 4 Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid dri...

Page 123: ... from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 8 Preventi...

Page 124: ...108 User Guide ...

Page 125: ...y media which you can use to restore the hard disk drive to the factory default state For more information see Creating and using a recovery media on page 55 To run the Lenovo Solution Center program on the Windows 7 operating system see Accessing ThinkVantage programs on page 13 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair...

Page 126: ...iquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer...

Page 127: ... again To clear the error enter the ThinkPad Setup Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0253 EFI Variable Block Data was destroyed Solution The system EFI Variable ...

Page 128: ...essing and holding the power button for four seconds or more Turn it on and listen again Solution Make sure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the prompt...

Page 129: ...ectly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection 2 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error messages 3 Verify that the latest UEFI BIOS for your ...

Page 130: ... you use a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X Problem The Wake on LAN feature is not working Solution Make sure that Wake on LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings Problem I...

Page 131: ...lution The Windows 7 operating system send PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with key...

Page 132: ...isplay and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor and the audio devices Computer screen problems Problem The screen is blank Solution Do the following Press Fn F7 to bring up the image If you are using the ac power adapter or using the battery and the Power Manager battery gauge shows ...

Page 133: ... display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems Problem The external monitor is blank Solution To bring up the image press Fn F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to make sure that it work...

Page 134: ...ion type the password or provide confirmation 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 12 Clear the Show compatible hardware check box 13 Select your monitor manufacturer and model 14 After updating the driver click Close 15 Set Resolution Note To change the color settings s...

Page 135: ...nction you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is pl...

Page 136: ...ings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channe...

Page 137: ...me for a fully charged internal battery is short Solution Discharge and recharge the internal battery If your battery operating time is still short use a new internal battery Problem The computer does not operate with a fully charged internal battery Solution The surge protector in the internal battery might be active Turn off the computer for one minute to reset the protector then turn on the com...

Page 138: ...ake sure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 12 If the battery is charged and the temperature is within range have the computer serviced Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the com...

Page 139: ... or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup make sure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the...

Page 140: ...e representative for help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct Click St...

Page 141: ...information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What oper...

Page 142: ...rogram ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 109 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical informat...

Page 143: ...er components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are ...

Page 144: ...For more information about these services go to http www lenovo com accessories services index html 128 User Guide ...

Page 145: ...ofiles are supported by the Bluetooth devices Audio Gateway AV Basic Image Dial up Networking File Transfer Generic Access Service Discovery Serial Port LAN Access using PPP Personal Area Network Generic Object Exchange Generic Object Push Synchronization Headset Printer Human Interface Devices Keyboard Mouse Handsfree PBAP VDP Sync Profile Usage environment and your health Integrated wireless car...

Page 146: ...or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConn...

Page 147: ...which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or se...

Page 148: ...n Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhal...

Page 149: ...e power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan When attaching an external monitor If you attach an external monitor a video interface cable with a ferrite core installed on the cable is required Appendix A Regulatory information 133 ...

Page 150: ...134 User Guide ...

Page 151: ...ble to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo ...

Page 152: ...ee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and ...

Page 153: ...recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumula...

Page 154: ...138 User Guide ...

Page 155: ...ons To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power Turn off the display After 10 minutes Put the computer into sleep After 20 minutes Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken ...

Page 156: ...5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 140 User Guide ...

Page 157: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 158: ... ThinkVantage TrackPoint UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows Bing and BitLocker are trademarks of the Microsoft group of companies Other company product and service names may be trademarks or service marks of others 142 User Guide ...

Page 159: ...ive RoHS China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Ukraine RoHS Copyright Lenovo 2012 143 ...

Page 160: ...India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 144 User Guide ...

Page 161: ......

Page 162: ...Part Number Printed in China 1P P N 1P ...

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