Lenovo ThinkPad Helix 20CG User Manual Download

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ThinkPad Helix User Guide

Summary of Contents for ThinkPad Helix 20CG

Page 1: ...ThinkPad Helix User Guide Machine Types 20CG and 20CH ...

Page 2: ...n page 125 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManuals Fourth Edition July 2015 Copyright Lenovo 2014 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set ...

Page 3: ...4 You and your tablet 39 Comfort and accessibility 39 Using your tablet more comfortably 39 Accessibility information 39 Getting updates 42 Traveling with your tablet 42 Travel tips 42 Travel accessories 42 Care and maintenance 43 Chapter 5 ThinkPad Helix options 45 ThinkPad Helix Ultrabook Keyboard 45 Overview of the ThinkPad Helix Ultrabook Keyboard 45 Using the ThinkPad Helix Ultrabook Keyboard...

Page 4: ...ort classification notice 111 Electronic emission notices 111 Federal Communications Commission Declaration of Conformity 111 Industry Canada Class B emission compliance statement 112 European Union Compliance to the Electromagnetic Compatibility Directive 112 German Class B compliance statement 112 Korea Class B compliance statement 113 Japanese VCCI Class B statement 113 Japan compliance stateme...

Page 5: ...e glass chips or cracks do not touch the broken glass or attempt to remove it from the tablet Stop using the tablet immediately and contact Lenovo technical support for repair replacement or disposal information Do not disassemble or modify your tablet Your tablet is a sealed unit There are no end user serviceable parts inside All internal repairs must be done by a Lenovo authorized repair facilit...

Page 6: ...o authorized technician Do not put the battery in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The Lenovo authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products...

Page 7: ...ly with EN 50332 2 can be dangerous due to excessive sound pressure levels If your tablet came with headphones or earphones in the package as a set the combination of the headphones or earphones and the tablet already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones tha...

Page 8: ...tery Extended contact with your body even through clothing could cause discomfort or even a skin burn Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the tablet for any extended time Plastic bag notice DANGER Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Glass parts notice CAUTION Some ...

Page 9: ... tablet Front view and side view Note Your tablet might look slightly different from the following illustration 1 Microphones 2 Camera in use indicator 3 Front facing camera 4 Ambient light sensor 5 NFC touchpoint on some models 6 Windows button 7 Screen rotation lock button 8 Power button 9 Audio connector 10 Volume control buttons 11 Micro SIM card slot on some models 12 Micro SD card slot 13 US...

Page 10: ...tton to switch between the current workspace and the Start screen or tap the Windows button to wake up the tablet from sleep mode For Microsoft Windows 10 Tap the Windows button to open the Start menu or tap the Windows button to wake up the tablet from sleep mode 7 Screen rotation lock button Press the button to enable or disable the screen auto rotation function 8 Power button Press the power bu...

Page 11: ... you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 14 Micro HDMITM connector Your tablet has a micro High Definition Multimedia Interface HDMI connector which is a digital audio and video interface that can connect a compatible digital audio device or video display such as a high definition television HDTV For more info...

Page 12: ... illuminated dot in the ThinkPad logo on the backside of the tablet works as a system status indicator Blinks three times The tablet is connected to a power source On The tablet is on and in use Off The tablet is off or in sleep mode 4 Speakers The integrated speakers provide audio output for video and music playback Note If the tablet is attached to the ThinkPad Helix Ultrabook Pro Keyboard the s...

Page 13: ...r the tablet For more information see Using the ThinkPad Helix Quickshot Cover on page 21 3 Tablet Digitizer Pen or ThinkPad Active Pen on some models Use the Tablet Digitizer Pen or ThinkPad Active Pen to input text or draw graphics in a natural manner and perform other operations without tapping the screen with your finger For more information see Using the Tablet Digitizer Pen or ThinkPad Activ...

Page 14: ...en tap Settings PC info For Windows 10 Open the Start menu and then tap Settings If Settings is not displayed tap All apps to display all programs and then tap Settings System About Operating system Windows 8 1 or Windows 10 Memory 4 GB or 8 GB Internal storage M 2 solid state drive Display Anti reflective Gorilla Glass Size 294 5 mm 11 6 inches Screen resolution 1920 x 1080 pixels Automatic brigh...

Page 15: ...te System available on some models Security feature Fingerprint reader available on some models Specifications Tablet size Width 301 1 mm 11 85 inches Depth 192 5 mm 7 58 inches Height For models without a smart card slot 9 6 mm 0 38 inch For models with a smart card slot 19 35 mm 0 76 inch ThinkPad Helix Ultrabook Keyboard size Width 301 1 mm 11 85 inches Depth 215 7 mm 8 49 inches Height 7 3 mm ...

Page 16: ...y areas or extremely hot or cold areas Lenovo programs Your tablet comes with Lenovo programs to help you work easily and securely Note The available programs are subject to change without notice To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support To access Lenovo programs on your tablet do the following For Windows 8 1 1 Tap the Windo...

Page 17: ...ur fingerprint and associate it with your passwords As a result fingerprint authentication can replace your passwords and enable simple and secure user access Hotkey Features Integration Windows 8 1 and Windows 10 Hotkey Features Integration is a utility package that enables you to select and install utility programs specifically for the special keys and buttons on your tablet The special keys and...

Page 18: ...he factory default settings SHAREit Windows 8 1 and Windows 10 The SHAREit program enables you to share files easily and rapidly across devices such as tablets and smartphones even without any Internet connection You can connect to your friends and send photos folders and other files through SHAREit Every sharing is quick and simple System Update Windows 8 1 The System Update program enables you t...

Page 19: ...our pointer to the taskbar at the bottom of the screen and right click on the taskbar 2 Tap Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is...

Page 20: ...n Use the touch gestures to interact with your tablet This section introduces only the most frequently used gestures For a whole list of supported gestures refer to the Windows help information See Getting help about the Windows operating system on page 11 Note Some gestures are supported only on certain apps Gestures supported on both Windows 8 1 and Windows 10 Tap Tap on the screen to open selec...

Page 21: ... bottom Show the taskbar in full screened apps Gestures supported on Windows 8 1 only Swipe in and out on the left edge View a list of the recently used apps Swipe up from the Start screen Show the Apps screen Tips on using the multi touch screen The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen that might damage th...

Page 22: ...pproved ac power adapters and power cords Unauthorized ac power adapters and power cords could severely damage the tablet The battery is not fully charged when shipped To charge the tablet battery do one of the following Charge the tablet battery as shown For tablets that are shipped with a ThinkPad Helix Ultrabook Pro Keyboard charge the tablet battery and keyboard battery as shown For tablets th...

Page 23: ...harms Tap Settings Brightness Slide the control to lower the brightness For Windows 10 Open the Start menu and then tap Settings System Display Slide the control to lower the brightness level Put your tablet into sleep mode when it is temporarily not in use To put your tablet into sleep mode do the following For Windows 8 1 Go to the Start screen by tapping the Windows button tap the power icon an...

Page 24: ...e Tablet Digitizer Pen or ThinkPad Active Pen instead of your finger in conditions such as the following You need precise and detailed input such as drawing a picture or using the handwriting mode Too many elements are crowded on the screen for example when you are playing games You want to keep your screen free from smudges You have long fingernails and it is difficult for you to type Notes The T...

Page 25: ...ten the end cap back into position Notes Ensure that you install the battery in correct orientation with the negative polarity facing outward When the battery power runs out the click button and eraser button stop functioning In this case replace the battery The following illustration shows the ThinkPad Active Pen 1 Tip 2 Eraser button 3 Click button 4 End cap You can perform the following operati...

Page 26: ...le to your tablet for network connection you must have a ThinkPad USB 3 0 Ethernet Adapter available The ThinkPad USB 3 0 Ethernet Adapter is available as option and only shipped with some models To purchase a ThinkPad USB 3 0 Ethernet Adapter go to http www lenovo com essentials The following illustration shows how to attach an Ethernet cable to your tablet through a ThinkPad USB 3 0 Ethernet Ada...

Page 27: ...y the charms 2 Tap Settings Change PC settings 3 In the navigation panel tap Accounts Sign in options 4 In the Fingerprint section tap Add The Add a fingerprint to this account window is displayed 5 Enter the Windows password as required Then follow the instructions on the screen to enroll your fingerprint For Windows 10 1 Ensure that you have set a Windows password first 2 Open the Start menu tap...

Page 28: ... and swipe your finger toward you across the reader in one smooth motion Do not lift your finger when you are swiping it Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly 20 ThinkPad Helix User Guide ...

Page 29: ...r is rough dry or injured Your finger is stained with dirt mud or oil The surface of your finger is different from when you enrolled your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your han...

Page 30: ... normal operation when you open the cover You also can change the settings so that by closing the cover you can shut down the tablet or do nothing To achieve this you must change your lid settings by doing the following 1 Go to Control Panel 2 Tap Hardware and Sound Power Options 3 In the navigation panel tap Choose what closing the lid does 4 Follow the instructions on the screen to choose an opt...

Page 31: ...ng the cameras Your tablet has two cameras a front facing camera and a rear facing camera The rear facing camera an auto focus feature that enables you to capture high quality pictures and videos To start the camera do the following For Windows 8 1 Tap Camera from the Start screen For Windows 10 Open the Start menu tap All apps to display all programs and then tap Camera You also can use the camer...

Page 32: ...red Using the micro SD card reader Your tablet has a micro SD card reader that provides a micro SD card slot for you to install a micro SD card The micro SD card slot supports the following types of cards Secure Digital eXtended Capacity SDXC card Secure Digital SD card Secure Digital High Capacity SDHC card Installing a micro SD card Attention Before handling a micro SD card touch a metal table o...

Page 33: ...ed into the card reader Ensure that you insert the card firmly until you hear a click 4 Close the protective cover and turn on your tablet Removing a micro SD card To remove a micro SD card do the following 1 Open the protective cover on the right side of your tablet Chapter 2 Using your tablet 25 ...

Page 34: ...ally smart cards can provide authentication data storage and application processing Smart cards also might provide strong security authentication for single sign on SSO within large organizations The smart card reader on your tablet only supports the smart card of the following specifications Length 85 60 mm 3 37 inches Width 53 98 mm 2 13 inches Thickness 0 76 mm 0 03 inch Do not insert smart car...

Page 35: ... slot 2 Insert the card into the slot as shown If the plug and play feature is not enabled for the installed smart card do the following to enable the feature 1 Go to Control Panel 2 Tap Hardware and Sound 3 Tap Device Manager If you are prompted for an administrator password type the password 4 From the Action menu tap Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions o...

Page 36: ...ut To locate the micro HDMI connector see Tablet layout on page 1 Connecting an external display The Lenovo Micro HDMI To VGA Adapter is available as option on some models If your tablet does not come with a Lenovo Micro HDMI To VGA Adapter you can purchase one at http www lenovo com essentials You can use this adapter to connect your tablet to a VGA compatible external display as shown in the fol...

Page 37: ...gation Satellite System receiver Your tablet might have a Global Navigation Satellite System GNSS receiver that enables you to pinpoint your location down to the street level Use location based applications to find your current location get directions to your destination and find other location based information Note By default the GNSS receiver is enabled For a longer battery life disable the GNS...

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Page 39: ...ng the micro SIM card If the tablet supports mobile network connection it might require a micro SIM card to connect to a mobile network The micro SIM card is shipped with some tablet models only and you can purchase one when necessary Attention When installing or removing the micro SIM card do not touch the micro SIM card metal connectors Always hold the tablet in your hand before you install or r...

Page 40: ...t firmly into the micro SIM card slot as shown until you hear a click 4 Close the protective cover and turn on your tablet To remove the micro SIM card do the following 1 Turn off the tablet 2 Open the protective cover on the right side of your tablet 32 ThinkPad Helix User Guide ...

Page 41: ...obile broadband network supported by some models The mobile broadband feature enables you to connect to the Internet from any location where cellular service is available Mobile broadband connections use 3G 4G or LTE cellular and mobile networks just as phones do Mobile broadband connection is supported only on tablet models that come with a wireless wide area network card wireless WAN card instal...

Page 42: ...urn it on A list of available Bluetooth devices is displayed 3 Select the target Bluetooth device and tap Pair Using the NFC connection Near field communication NFC is a high frequency and short range wireless communications technology Depending on the model your tablet might come with the NFC feature By using the NFC feature you can establish radio communications between your tablet and another N...

Page 43: ...s on and the NFC feature of the tablet is enabled Before positioning an NFC card ensure that the card is in NFC Data Exchange Format NDEF otherwise the card will not be successfully detected by the tablet Your tablet screen and NFC card might look different from the illustrations in this topic To position an NFC card do the following 1 Position your tablet as shown and ensure that the front side o...

Page 44: ...ferent from the illustrations in this topic To position an NFC enabled smartphone do one of the following depending on the position of your smartphone When the smartphone is in a portrait position 1 Position your tablet as shown and ensure that the screen of the smartphone is facing upward Align the left side edge of the smartphone with the NFC logo on the tablet 2 Move the smartphone left and rig...

Page 45: ...dge of the smartphone with the NFC logo on the tablet 2 Move the smartphone left and right within 5 mm 0 20 inch as shown Then hold the smartphone for about one second until you are prompted that the smartphone has been successfully detected by the tablet Then you can transfer data to or from the smartphone through NFC For more information about transferring data through NFC refer to the documenta...

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Page 47: ...ot in an office setting be sure to take special note of employing active sitting and utilizing work breaks Note that there are many ThinkPad product solutions available to help you modify and expand your tablet to best suit your needs Access the Web site http www lenovo com essentials to view some of these options Explore your options for docking solutions and external products that can provide th...

Page 48: ... with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your tablet supports multi touch screen High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen As a result those items are more distinct and easier to identify Personalized keyboard Adjust keyboard settings to mak...

Page 49: ... the following Change the size of all the items on your screen 1 Go to Control Panel and ensure that you view Control Panel by Category 2 Tap Appearance and Personalization Display 3 Change the item size by following the instructions on the screen 4 TapApply This change will take effect the next time you log in to the operating system Change the size of the items on a Web page Press and hold Ctrl ...

Page 50: ...mage or scratching Travel tips on airplanes If you carry your tablet into an airplane check the following travel tips If you intend to use your tablet or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of tablets with wireless features on the airplane you must abi...

Page 51: ...on Care and maintenance Handle your tablet with care so that you can enjoy this product for a long time Cleaning your tablet To clean your tablet unplug all cables and turn off the tablet by pressing and holding the power button for a few seconds Then wipe the tablet screen with a soft lint free dry cloth to clear stains and smudges Note Do not use screen cleaners household cleaners aerosol sprays...

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Page 53: ...oard and instructions on how to use it Overview of the ThinkPad Helix Ultrabook Keyboard The topic introduces the ThinkPad Helix Ultrabook Keyboard hardware features to give you the basic information you need to start using it 1 2 Pen slot cover and Pen slot Some models come with a pen slot cover 1 To store the Tablet Digitizer Pen or ThinkPad Active Pen in the pen slot 2 remove the pen slot cover...

Page 54: ...for connecting USB compatible devices such as a USB printer USB mouse USB keyboard USB memory key or a digital camera Attention When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might get damaged Using the ThinkPad Helix Ultrabook Keyboard This topic provides instructions on how to use the ThinkPad Helix Ultrabook Keyboard 46 ThinkP...

Page 55: ...1 Install your tablet into the keyboard vertically Ensure that the tablet is secured in place 2 Release the tablet and the tablet will swing back to 125 degrees Note Do not detach the tablet from the ThinkPad Helix Ultrabook Keyboard while using the keyboard Chapter 5 ThinkPad Helix options 47 ...

Page 56: ...equipped with a smart card slot you can install the tablet into the ThinkPad Helix Ultrabook Keyboard with the tablet screen facing upward To achieve this do the following 1 Position the tablet with the tablet screen facing upward 2 Gently slide your tablet as shown The tablet is attached to the ThinkPad Helix Ultrabook Keyboard The ThinkPad Helix Ultrabook Keyboard is disabled in this situation F...

Page 57: ... and removing the Tablet Digitizer Pen or ThinkPad Active Pen Some models are equipped with a Tablet Digitizer Pen or ThinkPad Active Pen as a standard feature You can store the pen in the slot on the right side of the ThinkPad Helix Ultrabook Keyboard Remove the pen slot cover first 1 then push the pen gently into the slot until you hear a click 2 Note The pen slot cover is available on some mode...

Page 58: ...om Category to Large icons or Small icons 2 Tap Keyboard In the Keyboard Properties window tap the Fn and function keys or ThinkPad F1 F12 keys tab 3 Select the options of your preference Enables or disables the Fn Lock function When the Fn Lock function is enabled The Fn Lock indicator is on To input F1 F12 press the function keys directly To initiate the special function printed as an icon on ea...

Page 59: ...s the power button Fn B Has the same function as the Break key on a conventional keyboard Fn K Has the same function as the ScrLK key on the conventional keyboard Fn P Has the same function as the Pause key on the conventional keyboard Fn S Has the same function as the SysRq key on the conventional keyboard Fn End Has the same function as the Insert key on the conventional keyboard Using the click...

Page 60: ...introduces the ThinkPad Helix Ultrabook Pro Keyboard hardware features to give you the basic information you need to start using it 1 TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse such as pointing clicking and scrolling For more information see Using the TrackPoint pointing device on page 62 2 Trackpad The trackpad is a po...

Page 61: ... smartphones in the following situations When your tablet is on or in sleep mode When your tablet is turned off but connected to ac power If you want to charge these devices when the tablet is turned off and the tablet is not connected to ac power start the Lenovo Settings program tap Power and then follow the instructions on the screen For instructions on how to start the programs see Lenovo prog...

Page 62: ...book Pro Keyboard This topic provides instructions on how to use the ThinkPad Helix Ultrabook Pro Keyboard Installing or removing the tablet To use the ThinkPad Helix Ultrabook Pro Keyboard install your tablet into the keyboard first To install the tablet for the first time do the following 1 Align the hook holes in the bottom of the tablet with the keyboard hooks then gently slide your tablet as ...

Page 63: ...eyond 125 degrees from the relative position of the keyboard Forcing the display beyond this point can cause damage To remove the tablet from the keyboard do the following 1 Press the eject button on the left side of the keyboard Chapter 5 ThinkPad Helix options 55 ...

Page 64: ...ng the keyboard The next time you want to reinstall the tablet align the hook holes in the bottom of the tablet with the keyboard hooks Then insert the tablet into the keyboard as shown in the following illustration Note Do not touch the dock connector on the ThinkPad Helix Ultrabook Pro Keyboard 56 ThinkPad Helix User Guide ...

Page 65: ... like to carry or store the tablet together with the keyboard In this situation you might consider the following methods depending on the model of your tablet For models that are not equipped with a smart card slot you can install the tablet into the ThinkPad Helix Ultrabook Pro Keyboard with the tablet screen facing upward To achieve this do the following Note If this is not the first time that y...

Page 66: ...Active Pen Some models are equipped with a Tablet Digitizer Pen or ThinkPad Active Pen as a standard feature You can store the pen in the pen holder To store the Tablet Digitizer Pen or ThinkPad Active Pen do the following 1 Locate the pen holder slot a on the bottom side of the ThinkPad Helix Ultrabook Pro Keyboard Note Depending on the model the bottom side might look different For models that a...

Page 67: ...ard into the pen holder slot 3 Insert the Tablet Digitizer Pen or ThinkPad Active Pen into the pen holder in the direction as shown by the arrow To remove the Tablet Digitizer Pen or ThinkPad Active Pen from the pen holder slot do the following Chapter 5 ThinkPad Helix options 59 ...

Page 68: ... Tablet Digitizer Pen or ThinkPad Active Pen see Using the Tablet Digitizer Pen or ThinkPad Active Pen on page 16 Using the special keys The ThinkPad Helix Ultrabook Pro Keyboard has several special keys Press a special key to control the associated function You can configure the Fn key and function keys in the Keyboard Properties window by doing the following 1 Go to Control Panel then change the...

Page 69: ... or disables the wireless features Windows 8 1 Opens the Settings charm Windows 10 Opens the Settings window Windows 8 1 Opens the Search charm Windows 10 Opens the Cortana search box Views all the programs that you have opened Views all the programs Navigate to the top when you are viewing information such as a document or a Web page Navigate to the bottom when you are viewing information such as...

Page 70: ...1 to move the pointer on the screen To use the pointing stick apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick Left click Press the left click button 2 to select or open an item Rig...

Page 71: ...rm the right click action Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Ensure that you position your two fingers slightly apart from each other With the trackpad you also can perform a variety of touch gestures The following table introduces some frequently used touch gestures No...

Page 72: ...Swipe from the top to the bottom edge of the trackpad with one finger to close the current app Performing this gesture on the desktop closes the desktop and displays the Start screen Swipe from the right edge Swipe in from the right edge of the trackpad with one finger to display the charms Swipe from the left edge Swipe in from the left edge of the trackpad with one finger to show the previously ...

Page 73: ...nting stick The cap 1 on the end of the pointing stick is removable After you use the cap for a period of time you might consider replacing the cap with a new one To get a new cap contact the Lenovo Customer Support Center Note Ensure that you use a cap with grooves a as shown in the following illustration For more information refer to the documentation that comes with the ThinkPad Helix Ultrabook...

Page 74: ... select drag and scroll like you do when using a mouse You also can use the clickpad to perform some basic touch gestures For more information see Using the clickpad on page 70 4 Cover The cover can protect your tablet By default your tablet enters sleep mode after you close the cover and resumes normal operation when you open the cover Using the ThinkPad Helix Folio Keyboard This topic provides i...

Page 75: ...you do not want to use the tablet with the keyboard you can remove it as shown in the following illustration Operating modes This section provides information about the operating modes of the ThinkPad Helix Folio Keyboard The ThinkPad Helix Folio Keyboard provides the tablet mode notebook mode flat mode and closed mode for your tablet You can choose an appropriate mode to work more conveniently in...

Page 76: ... Web page for your product is displayed 2 On the Downloads tab select Software and Utilities from the Component drop down list box and then locate the Hotkey Features Integration program for your tablet operating system To quickly locate the program you also can directly type hotkey into the keyword text box on the right side of the drop down list boxes and press Enter to search for the program 3 ...

Page 77: ...es When the microphones are muted the indicator on the key is on Darkens the display Brightens the display Manages external displays Enables or disables the wireless features Windows 8 1 Opens the Settings charm Windows 10 Opens the Settings window Windows 8 1 Opens the Search charm Windows 10 Opens the Cortana search box Views all the programs that you have opened Views all the programs Navigate ...

Page 78: ...orizontal direction This action enables you to scroll through the document Web site or apps For more information refer to the documentation that came with the ThinkPad Helix Folio Keyboard ThinkPad Tablet Dock The ThinkPad Tablet Dock hereafter called the dock holds your tablet in an upright position and frees your hands to do other tasks The dock also provides you with easy access to connectors f...

Page 79: ...of the dock 1 USB 3 0 connectors Used to connect devices that are compatible with USB 3 0 and USB 2 0 2 HDMI connector Used to connect a compatible digital audio device or video display 3 Ethernet connector Used to connect the dock to an Ethernet LAN 4 Power connector Used to connect the ac power adapter shipped with the dock to provide power to the tablet and charge the battery Using the ThinkPad...

Page 80: ...ht position without having to hold the tablet Use the dock to hold your tablet upright when using an external USB keyboard Connect the dock to your personal USB storage device with a USB cable to transfer files Connect your tablet to an HDTV through the HDMI connector Connect the dock to a stereo system or speakers using a stereo audio cable to play music 72 ThinkPad Helix User Guide ...

Page 81: ... Connect the dock to an electrical outlet using the ac power adapter shipped with the dock to charge the tablet battery Chapter 5 ThinkPad Helix options 73 ...

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Page 83: ... type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Passwords and sleep mode If you have set a Windows password and you put your tablet into sleep mode you will be prompted to enter the password when resuming operation If you use your email address as a user account to sign in to Windows enter your email p...

Page 84: ...ing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 7 Save configuration changes and exit Supervisor password If you have set a supervisor password in the ThinkPad Tablet Setup program you will be prompted to enter a supervisor password when you start the ThinkPad Tablet Setup program The supervisor password protects th...

Page 85: ...sword has been set but no master hard disk password has been the user must enter the user hard disk password to access files and applications on the hard disk drive Master hard disk password The master hard disk password also requires a user hard disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any hard disk drive ...

Page 86: ...ord field 2 Type the new password in the Enter New Password field then retype the password in the Confirm New Password field 3 Tap OK A Setup Notice message is displayed Tap Continue The user hard disk password is changed Note The hard disk password cannot be removed in User HDP mode If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the current...

Page 87: ...for your internal solid state drive Refer to the procedures in Power on password on page 75 and Hard disk passwords on page 77 For security a longer password is recommended To provide reliable security for the UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Using the security chip on page 80 If a Disk Encryption storage drive is...

Page 88: ...ecurity chip You can find the Security Chip menu from the Security menu of the ThinkPad Tablet Setup program Security Chip Selection Select the security chip you want to use This item is displayed only on some tablet models Security Chip Enable or disable the security chip Clear Security Chip Clear the encryption key This option is not displayed when the security chip is inactive or disabled To cl...

Page 89: ...let with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help system of your antivirus software Chapter 6 Security 81 ...

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Page 91: ...pervisor password enter the correct password You also can skip the password prompt and start the ThinkPad Tablet Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information refer to Using passwords on page 75 The ThinkPad Tablet Setup program includes the following menus Main menu View the system information...

Page 92: ... Time Config menu If you need to change the configuration of your tablet tap Config from the ThinkPad Tablet Setup program main menu The following table lists the Config menu items Notes Default values are in boldface The menu items might change without notice Depending on the model the default value might vary On each submenu tap the default value to show selectable options and tap a desired opti...

Page 93: ...on dock is display connectors on a dock Power On with AC Attach Off On Enable or disable a feature that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached When the system is in hibernate state the system resumes If you select Disabled the system is not powered on nor resumed when the ac power adapter is at...

Page 94: ...r the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the black button or Enter key during the power on self test POST CIRA Timeout 0 255 Note The default value is 60 seconds Set the timeout option for CIRA connection to be established Selectable second values are from 1 to 254 If you select 0 use 60 sec...

Page 95: ... Setup Password at Unattended Boot Off On If you select and turn on Password at unattended boot a password prompt is displayed when the tablet is turned on from either a power off state by an unattended event such as a Wake on LAN attempt If you select Off no password prompt is displayed the tablet goes ahead and loads the operating system To prevent unauthorized access set the user authentication...

Page 96: ... TPM Security Chip Enabled Disabled If Security Chip is set to Intel PTT Enable or disable security chip feature Security Chip Security Chip Active Inactive Disabled If Security Chip is set to Discrete TPM Enable or disable security chip feature Clear Security Chip Enter Clear the encryption key Note This item is displayed only if you have selected On for the Security Chip option Physical Presence...

Page 97: ... If you select On you can use the wireless LAN device Wireless WAN On Off If you select On you can use the wireless WAN device Bluetooth On Off If you select On you can use Bluetooth devices USB Port On Off If you select On you can use USB connectors Memory Card Slot On Off If you select On you can use the memory card slots Smart Card Slot On Off If you select On you can use the smart card slot In...

Page 98: ...Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode Restore Factory Keys Enter This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for the Wind...

Page 99: ...ble might not be the same as those in your ThinkPad Tablet Setup The items are subject to change Menu item Submenu item Value Comments Option Key Display On Off If you select Off the To interrupt normal startup press Enter message is not displayed during the POST Boot Device List F12 Option On Off Enable or disable boot device menu Startup Option Boot Order Lock On Off Enable or disable boot order...

Page 100: ...uilt into your tablet The UEFI BIOS translates the instructions from other software layers You can update the UEFI BIOS and the ThinkPad Tablet Setup program by starting your tablet with a flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new a...

Page 101: ...mation Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can record information about the end users in your network Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the tablet more manageable by enabling the tablet t...

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Page 103: ...tions described in this section are meant only as a guide They are not definitive problem solving techniques For some problems you might need help from Lenovo your reseller or your service provider When you observe a problem stop operation immediately because taking further action might result in data loss or damage Take a note of what the system is doing and what actions you performed before the ...

Page 104: ...ter on the screen use the recovery solutions to restore the system to the factory state If the problem persists have the tablet serviced Problem My screen goes blank while the tablet is on Solution Your screen saver or power management might have been enabled Do either of the following Tap the tablet screen to exit the screen saver Press the power button to resume from sleep mode Battery problem P...

Page 105: ...gain you can perform a factory data reset operation For more information refer to Chapter 9 Recovery overview on page 99 Error messages Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the tablet serviced Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Tablet Setup So...

Page 106: ...tablet serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the tablet serviced Message Thermal sensing error Solution The thermal sensor has problem Shut down the tablet immediately and have the tablet serviced Message Error The System UEFI Variable Storage is nearly full Note This error indicates that the operating system or applications cannot create modify or del...

Page 107: ... programs that came with your tablet and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your tablet do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings Change PC settings 3 In the navigation panel tap Update and recovery Recovery 4 In the Refresh your PC without affecting your f...

Page 108: ...em This enables you to recover or repair the operating system even if the Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your tablet is connected to ac power during the recovery process Creating an...

Page 109: ...drive The recovery USB drive is created successfully Using the recovery USB drive If you cannot start your tablet or if you cannot start the Windows recovery image on your tablet use the recovery USB drive to recover your tablet To use the recovery USB drive do the following Note Ensure that your tablet is connected to ac power 1 Enter the ThinkPad Tablet Setup program See ThinkPad Tablet Setup on...

Page 110: ...erating independently from the Windows 10 operating system This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your tablet is connec...

Page 111: ...Note Ensure that your tablet is connected to ac power during the following process 1 Connect the recovery USB drive to the tablet 2 Open the ThinkPad Tablet Setup program See ThinkPad Tablet Setup on page 83 3 Tap Startup In the Boot submenu drag the recovery drive to the first place to select it as the boot device 4 Save configuration changes and restart the tablet 5 Select a corresponding recove...

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Page 113: ...mmunications Commission FCC ID and IC Certification label Locating the MTM number and the serial number When calling for technical assistance you are requested to provide the MTM number and the serial number To get the MTM number and the serial number check the MTM label on your product For the tablet Note Depending on the model your tablet might look different For the ThinkPad Helix Ultrabook Key...

Page 114: ...ding on the model your tablet might look different Lenovo technical support After you buy a ThinkPad Helix register your tablet with Lenovo Using the registered information Lenovo can contact you in case of a recall or other severe problems After you register your tablet with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges ...

Page 115: ...neering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available For the terms and conditions of the Lenovo Limited Warranty that applies to your tablet refer to the Safety Warranty and Setup Guide that comes with your tablet ...

Page 116: ...ovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com essentials 108 ThinkPad Helix User Guide ...

Page 117: ...ned to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g 802 11n or 802 11ac on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fide...

Page 118: ...ature Refer to the Regulatory Notice to obtain detailed information related to the Specific Absorption Rate SAR for your tablet Locating this information is explained in detail in the topic Locating wireless regulatory notices on page 111 In some situations or environments the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of t...

Page 119: ...product name compliance ID and machine types Product name Compliance ID Machine types ThinkPad Helix TP00065A 20CG and 20CH ThinkPad Helix Ultrabook Pro Keyboard TP00065K1 N A ThinkPad Helix Ultrabook Keyboard TP00065K2 N A ThankPad Helix Folio Keyboard KU 1505 Option ID N A Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an E...

Page 120: ...mpliance statement CAN ICES 3 B NMB 3 B European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements r...

Page 121: ...ng laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EG Richtlinie 2004 108 EC früher 89 336 EWG für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Ko...

Page 122: ...product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo 114 ThinkPad Helix User Guide ...

Page 123: ... put in the established collective systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due ...

Page 124: ...sal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contac...

Page 125: ...fe per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batt...

Page 126: ...China recycling information for Waste Electrical and Electronic Equipment WEEE 118 ThinkPad Helix User Guide ...

Page 127: ...January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Copyright Lenovo 2014 2015 119 ...

Page 128: ...HS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE 120 ThinkPad Helix User Guide ...

Page 129: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Appendix C Restriction of Hazardous Substances Directive RoHS 121 ...

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Page 131: ...ment features of the tablet you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To hel...

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Page 133: ...ication Lenovo might make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction might result in injury or death to persons The information contained in this document does not affect or change Lenov...

Page 134: ...ies Intel and Ultrabook are trademarks of Intel Corporation in the U S and or other countries Mini DisplayPort mDP is a trademark of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks o...

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