95
Table 19. Alert Codes and Troubleshooting
GF= Gas Furnace, AH=Air Handler, ID=Indoor unit (GF or AH), HP=Heat Pump, AC=Air Conditioner, OD=Outdoor Unit (AC or HP), PA=Pure Air S, ZA=Zone system and TS=Thermostat
Alert
Code
Inverter
Flash
Code
Priority
Condition
Actual Displayed
Alert Text
Under dealer
control center >
Notifications
Component or System Operational State and Troubleshooting Tip
How to clear alert code
611
Service
Urgent
High Room
Temperature
Detected
This alert will automatically notified the user that a high room temperature condition exist. A
notification is displayed on the HD display and email notification sent to homeowner and dealer.
The heat alert protection parameter range is 80°F to 100°F (26.67 to 37.78°C). Default is 90°F
(32.22°C).
NOTE:
Notification is dependent on the thermostat having a active Wi-Fi connection and the user
account has been setup and includes a valid email address.
Automatically clears when condition
is resolved.
700
Service
Urgent
Thermostat
Temp Sensor
Problem
The HD display’s internal temperature sensor is not operating correctly. To resolve this issue, try
the following:
•
Remove HD display from mag-mount and reattaching.
• Seal hole in wall behind mag-mount to minimize exposure to unconditioned air from inside the
wall.
• Run “
reset all
” under dealer control center.
• If issue persist, then replace the HD display.
Automatically clears when the
system detects that the issue no
longer exists.
701
Service
Urgent
Thermostat
Temp Above
Limit
The thermostat is reading indoor temperatures above the pre-programmed limit. The thermostat
has a built-in non-adjustable high limit of 99°F.
• Cool thermostat.
• Adjust set point.
• Run
reset all
under dealer control center.
• Replace HD display or mag-mount, if needed.
Automatically clears when the
system detects that the issue no
longer exists.
703
Service Soon
Thermostat
Humid Sensor
Problem
Thermostat Humid Sensor Problem. Sensor is damaged or data is corrupted possibly..
First try a system reset, then if
persists the thermostat would need
replacement.
900
Service Soon
(moderate)
Temperature
Control Problem
Something is causing the system not to be able to reach set point. Check for dirty coil, low
refrigerant or verify the system is not under size for the application.
Automatically clears when the
system detects that the issue no
longer exists.
901
Service Soon
(moderate)
Smart Alert
Modes: Heating
& Cooling
This feature is disabled by default. Go to dealer control center and enable feature under Smart
Hub.
This alert occurs when temperature consistently diverges away from set-point in the following two
conditions:
• When system is running high stage/full speed.
•
When the system is not providing demand when there is a call for one. Typically when system
locked out.
The cooling capacity alert doesn’t work in zoning.
If alert code exist must be manually
cleared by resetting power.
