LEGRAND STARK 10 kVA Installation And User Manual Download Page 45

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Appendix 2 Problems and Solution

In case the UPS cannot work normally, it might be wrong in installation, wiring or operati-

on. Please check these aspects first. If all these aspects are checked without any problem,

please consult with local agent right away and provide below information.

Product model name and serial number.

Try to describe the fault with more details, such as LCD display info, LED lights

status, etc.

Read the user manual carefully, it can help a lot for using this UPS in the right way. Some

FAQ (frequently asked questions) may help you to troubleshoot your problem easily.

Problem

Possible reason

Solution

Utility is connected

but the UPS cannot be

powered ON.

Input power supply is

not connected;

Measure if the UPS input voltage/

frequency is within the window.
Check if UPS input is switched on

Utility normal but Utility

LED does not light on,

and the UPS operates at

battery mode

The input breakers

of the UPS are not

switched on;

Switch on the input breaker;
Make sure the input cable is well

connected.

The UPS does not

indicate any failure,

but output do not have

voltage

Output cable does

not well connected;

Make sure the output cable is well

connected;
Switch on the output breaker.

Utility LED is flashing

Utility voltage

exceeds UPS input

range.

If the UPS operates at battery

mode, please pay attention to the

remaining backup time needed for

your system.

Battery LED is flashing

but
no charge voltage and

current

Battery breaker

does not switch

on, or batteries

are damaged, or

battery is reversely

connected.
Battery number and

capacity are not set

correctly.

Switch on the battery breaker. If

batteries are damaged, need to

replace whole group batteries,

Connect the battery cables

correctly;
Go to LCD setting of the battery

number and capacity, set the

correct data.

Buzzer beeps every

0.5 seconds and

LCD display “output

overload”

Overload

Remove some load

Summary of Contents for STARK 10 kVA

Page 1: ...UNINTERRUPTIBLE POWER SUPPLY STARK 10 20 KVA INSTALLATION AND USER MANUAL ENGLISH 288717272 KULL KILAV STARK 10 20kVA ING A5 INF511 Y01 U802 2 00 ...

Page 2: ... out high frequency online UPS designed by our R D team who is with years of designing experiences on UPS With excellent electrical performance perfect intelligent monitoring and network functions smart appearance complying with EMC and safety standards The UPS meets the world s advanced level Read this manual carefully before installation This manual provides technical support to the operator of ...

Page 3: ...CD DISPLAY 26 4 4 PARAMETERS SETTING 30 4 4 1 MODE SETTING 30 4 4 2 OUTPUT VOLTAGE SETTING 31 4 4 3 FREQUENCY SETTING 31 4 4 4 BATTERY CAPACITY SETTING 32 4 4 5 BATTERY QUANTITY SETTING 32 4 4 6 BYPASS VOLTAGE UPPER LIMIT SETTING 32 4 4 7 BYPASS VOLTAGE LOWER LIMIT SETTING 33 4 4 8 BUZZER MUTE SETTING 33 4 4 9 PERIODICAL BATTERY SELF TEST SETTING 34 4 4 10 BATTERY TEMPERATURE COMPENSATION SENSOR S...

Page 4: ... please well earth the UPS before starting it 3 Don t open or damage battery for the liquid spilled from the battery is strongly poisonous and do harmful to body 4 Please avoid short circuit between anode and cathode of battery otherwise it will cause spark or fire 5 Don t disassemble the UPS cover or there may be an electric shock 6 Check if there exists high voltage before touching the battery 7...

Page 5: ...ocks to 20 blocks the battery voltage of this series UPS can be configured at 16 blocks 18 blocks or 20 blocks according to your convenience 15 20kVA from 32 blocks to 40 blocks the battery voltage of this series UPS can be configured at 32 blocks 34 blocks 36 blocks 38 blocks or 40 blocks according to your convenience ώ Charging Current is configurable Via setting tool the user may set the capaci...

Page 6: ...Function The series UPS may be completely shut off when the EPO is pressed REPO function Remote EPO is also available in this series UPS 1 Don t lean the UPS when moving it out from the packaging 2 Check the appearance to see if the UPS is damaged or not during the transportation do not switch on the UPS if any damage found Please contact the dealer right away 3 Check the accessories according to ...

Page 7: ...3 14 16 15 2 3 4 7 5 6 1 LCD panel 2 O P Switch 3 Maintenance switch cover 4 Maintenance switch 5 RS232 port 6 REPO port 7 I P Switch 8 Intelligent Slot SNMP card Relay card 9 Dry contact port 10 Parallel port 1 11 RS485 port 12 Parallel port 2 13 Power Switch 14 Terminal block for battery Optional 15 Terminal block for Input output 16 Ground ...

Page 8: ...by 12 per 5 The max temperature can t be higher than 50 ώ If the UPS is dismantled under low temperature it might be in a condensing con dition The UPS can t be installed unless the internal and external of the equipment is fully dry Otherwise there will be in danger of electric shock ώ Batteries should be mounted in an environment where the temperature is within the required specs Temperature is ...

Page 9: ...overload capacity of the system Load coefficient equals max load in high altitude place divided by nominal power of the UPS For safety reasons it is necessary to install external circuit breaker at the input A C supply and the battery This chapter provides guidelines for qualified installers that must have the knowledge of local wiring practices for the equipment to be installed ώ The highest alti...

Page 10: ...eration of the external isolators which are connected to the UPS input bypass supply of the mains distribution panel Check to see if these supplies are electrically isolated And post and necessary warning signs to prevent any inadvertent operation CAUTION Protective earth cable Connect each cabinet to the main ground system For Grounding connection follow the shortest route possible WARNING Failur...

Page 11: ...igns to prevent their inadvertent operation Remove the cover of terminals for wiring easily Terminal sequence from left to right Input phase A L1 input phase B L2 input phase C L3 input Neutral line Output phase A L1 Output phase B L2 Output phase C L3 Output Neutral line There are 3 connectors of GROUND under the terminal block Choose appropriate power cable Refer to the table above and pay atten...

Page 12: ...NNECTION The UPS adopts positive and negative double battery framework totally 16pcs optional 18 20 in series A neutral cable is retrieved from the joint between the cathode of the 8th 9th 10th and the anode of the 9th 10th 11th of the batteries Then the neutral cable the battery Positive and the battery negative are connected with the UPS respectively The bat tery sets between the Battery anode a...

Page 13: ...and cathode are called negative ones The user can choose the capacity and the numbers of the batteries according to their desire External battery connections for long run units Note The BAT of the UPS connect poles is connected to the anode of the positive battery the BAT N is connected to the cathode of the positive battery and the anode of the negative battery the BAT is connected to the cathode...

Page 14: ...elected All related settings can be done through LCD panel or monitoring software The following sections introduce the installation procedures specified to the parallel system CAUTION Ensure correct polarity battery string series connection I e inter tier and inter block connections are from to terminals Don t mix batteries with different capacity or different brands or even mix up new and old bat...

Page 15: ...nfiguration ensures high reliability of the control A group of paralleled UPS behaves as one large UPS system but with the advantage of presenting higher reliability In order to assure that all UPS are equally utilized and comply with relevant wiring rules please follow the requirements below 1 All UPS must be of the same rating and be connected to the same bypass source 2 The outputs of all the U...

Page 16: ...meter Setting comes out as below COM choose ac cording to the UPS baud rate choose 9600 protocol choose HIP then save this setting ώ On the main page of Muser4000 click the button of Append then goes to a window of Append equipment ...

Page 17: ...ile floating and boosting charge the battery simultaneously Then the inverter converts the DC power to AC and supplies to the load The UPS is a double conversion on line UPS that may operate in the following alternative modes CAUTION When the UPS worked on inverter If you want to use PC to set the output voltage and frequency Must shut down the inverter first 4 Operation 4 1 OPERATION MODES Mainte...

Page 18: ...to bypass supply without inter ruption to the critical load If the inverter output is not synchronized with the bypass AC source the static switch will perform a transfer of the load from the inverter to the bypass with power interruption to the critical AC load This is to avoid paralleling of unsynchronized AC sources This interruption is programmable but typically set to be less than an electric...

Page 19: ...fer from bypass to Inver ter and supplies power from the battery and then the LCD shows all related informati on on the screen ώ Maintenance mode Manual Bypass A manual bypass switch is available to ensure continuity of supply to the critical load when the UPS is out of order or in repair and this manual bypass switch bears for equivalent rated load Maintenance bypass switch Maintenance bypass swi...

Page 20: ... and the inverter LED lights up No matter whether the UPS can work normally or not all the status will be shown on the LCD display CAUTION Make sure grounding is properly done WARNING Check to see if the load is safely connected with the output of the UPS If the load is not ready to receive power from the UPS make sure that it is safely isolated from the UPS output terminals ώ Set the Battery Brea...

Page 21: ...n the internal mechanical bypass system is active and the power is not conditioned CAUTION If the UPS is running normally and can be controlled through the display carry out steps 1 to 5 otherwise jump to Step 4 CAUTION Never attempt to switch the UPS back to normal operation until you have verified that there are no internal UPS faults ώ Switch off the MAINS to simulate utility failure the rectif...

Page 22: ... works normally the system will be transferred from bypass mode to normal mode ώ Set the Battery Breaker to the ON for long run UPS ώ Switch ON the power switch for standard UPS ώ Turn on the Output switch ώ Switch ON the power switch power will feed to auxiliary power board ώ Trigger the cold start button as the position 5 of the below drawing When battery normal rectifier starts operation 30s la...

Page 23: ...ATTERY breaker for long run UPS Open the battery power switch for standard UPS ώ Switch OFF the input breaker ώ Open the OUTPUT breaker The UPS shuts down ώ To completely isolate the UPS from AC Mains all input switches of Utility shall be completely off ώ The primary input distribution panel which is often located far away from the UPS area so a label should be posted to advise service personnel ...

Page 24: ...ώ Click Set at User Set window ώ At the window of Data Set click Work Mode choose Parallel for the value then click Set as shown in below picture If the UPS sounds a beep that means the setting is correct ...

Page 25: ...ting the UPS needed to be paralleled power off all the UPS Connect all the UPS according to parallel cable installation and then power on the UPS CAUTION After changing the parallel system ID the connection between Muser4000 and equipment might be interrupted If it occurs please re connect in accordance with the instruction described before CAUTION Parallel cable cannot be connected when setting t...

Page 26: ... A Load 12 Load B Load 13 Load C Load 14 Total Load Load 15 Temperature battery temperature need to connect batter sensor Internal temperature and ambient temperature 16 Software version model Version of rectifier software version of inverter software model 17 CODE Alarm Code Warming Message 4 3 THE LCD DISPLAY 1 2 3 4 5 1 LED indicator 2 LCD display 3 Scroll button enter to next item 4 Off button...

Page 27: ...below Operational Status and mode When the UPS at single mode it shows NOR or ECO but If the UPS at paral lel mode it shows PAL instead 2 Press scroll button the UPS goes to next page as shown below 2 Phase A L1 Input Frequency 4 Phase C L3 Input Frequency 3 Phase B L2 Input Frequency 5 Bat Positive ...

Page 28: ...28 6 Bat Negative 8 Phase A L1 Output Voltage Frequency 10 Phase C L3 Output Voltage Frequency 7 Backup time 9 Phase B L2 Output Voltage Frequency 11 Phase A L1 Load Capacity ...

Page 29: ...apacity 16 Software version model If has battery charging above 2 13 interface windows will also display the charging status at the same time as below 13 Phase C L3 Load Capacity 15 Temperature battery Internal and ambient temperature 17 Alarm Code ...

Page 30: ...ent OFF for exit setting for choosing different pages After the UPS turn ON press buttons OFF for 2 seconds and then goes into the setting interface page After entering the setting menu its mode setting de faulted and the mode setting line flashing as in above picture 1 Use button to choose different mode There are 3 different modes for setting ECO PAL NOR 2 Press ON to exit the mode setting and s...

Page 31: ...ing and goes to mode setting In the output voltage setting press ON or in battery capacity setting press OFF it goes to the frequency setting The frequency line flashes as in above picture 1 Use button to choose the different frequency There are 2 different frequency 50 60Hz 2 Press ON to exit the frequency setting and save the frequency setting value and goes to battery capacity setting 3 Press O...

Page 32: ...s OFF it goes to the battery quantity setting The battery quantity line flashes as in above picture 1 Use button to choose the different battery quantity 2 Press ON to exit the battery quantity setting and save the battery quantity setting value and goes to bypass voltage upper limit setting 3 Press OFF to exit the battery quantity setting and goes to battery capacity setting In the battery quanti...

Page 33: ...er limit setting and save the bypass voltage lower limit set ting value and goes to buzzer mute setting 3 Press OFF to exit the bypass voltage lower limit setting and goes to bypass upper limit setting In the bypass voltage low limit setting press ON or in battery self test setting press OFF it goes to buzzer setting The scintillation of setting state shows as the figure Note ON shows MUTE OFF sho...

Page 34: ... ON 1 ON 2 and ON 3 2 Press ON to exit Periodically Self test setting and save the setting value and goes to battery tempera ture compensation sensor switch setting 3 Press OFF to exit Periodically Self test setting and goes to buzzer setting Press ON under the periodical battery self test setting or press OFF under device address setting goes to the battery temperature compensation switch setting...

Page 35: ...ess setting and save the device address setting value and parallel ID setting Note Under single UPS mode until this device address setting save and exit single UPS setting is done 3 Press OFF to exit the device address setting and transfer to battery temperature compensation sensor setting When in device address setting press ON or when under parallel quantity setting press OFF it goes to the para...

Page 36: ...tting and save the parallel quantity setting value and goes to parallel redundancy quantity setting 3 Press OFF to exit the parallel quantity setting and goes to parallel ID setting When under the parallel quantity setting press ON it goes to the parallel redundancy quantity setting The parallel redundancy quantity flashes as in above picture 1 Use button to set the parallel redundancy quan tity T...

Page 37: ... of Unit 1 and make sure the UPS is off Turn on the input breaker of Unit 2 access the LCD setting interface setting the parallel working mode ID NO 2 parallel 4 units redundant number The other setting is the same as UPS 1 operation 5 For Unit 3 and Unit 4 UPS the operation setting is all the same as Unit 1 and 2 6 Turn on Bypass input output breaker of all the paralleled UPS then confirm all the...

Page 38: ...ssages Operational Status and Mode s Code St Information stand for LED Fault Bypass Battery Inverter 1 Initialized EXTINGUISH EXTINGUISH EXTINGUISH EXTINGUISH 2 Standby Mode EXTINGUISH EXTINGUISH X EXTINGUISH 3 No Output EXTINGUISH EXTINGUISH X EXTINGUISH 4 Bypass Mode EXTINGUISH LIGHT X EXTINGUISH 5 Utility Mode EXTINGUISH EXTINGUISH X LIGHT 6 Battery Mode EXTINGUISH EXTINGUISH LIGHT EXTINGUISH 7...

Page 39: ...liary power fault Beep continuously Fault LED lit 12 Initialization fault Beep continuously Fault LED lit 13 P Battery Charger fault Beep continuously Fault LED lit 14 N Battery Charger fault Beep continuously Fault LED lit 15 DC Bus over voltage Beep continuously Fault LED lit 16 DC Bus below voltage Beep continuously Fault LED lit 17 DC bus unbalance Beep continuously Fault LED lit 18 Soft start...

Page 40: ... or BPS LED blinking 33 No battery Once per second Battery LED blinking 34 Battery under voltage Once per second Battery LED blinking 35 Battery low pre warning Once per second Battery LED blinking 36 Internal Communication Error Once per 2 seconds Fault LED blinking 37 DC component over limit Once per 2 seconds INV LED blinking 38 Parallel Overload Once per 2 seconds INV LED blinking 39 Mains vol...

Page 41: ...andard Net Agent Mini Net Agent II has the option to add Net Feeler Lite to detect temperature humidity smoke and security sensors Thus making Net Agent II a versatile management tool Net Agent II also supports multiple languages and is setup for web based auto language detection 4 7 OPTIONS Typical topology of the UPS Network Management Relay card A 10 pin terminal is supported to offer the signa...

Page 42: ...pacity 10KVA 15KVA 20KVA 9KW 13 5KW 18KW INPUT Phase 3 Phase 4 Wires and Ground Rated Voltage 380 400 415Vac Voltage Range 208 478Vac Frequency Range 45 55Hz at 50Hz 54 66Hz at 60Hz auto sensing Power Factor 0 99 Current THDi 3 100 nonlinear load Bypass Voltage Range Max Voltage 220Vac 25 optional 10 15 20 230Vac 20 opsiyonel 10 15 240Vac 15 opsiyonel 10 Min voltage 45 optional 10 20 30 Frequency ...

Page 43: ...ery number 20pcs 0 8 Battery number 18pcs 0 7 Battery number 16pcs THD 2 with linear load 5 with nonlinear load BATTERY Voltage Standard unit 96Vdc 16pcs 12V9AH Long run unit 96V 108V 120V dc 16 18 20pcs optional Standard unit 120Vdc 2x16pcs 12V9AH Long run unit Optional Volta ge 192 204 216 228 240Vdc 32 34 36 38 40pcs optional Charge Cur rent A charge current can be set according to battery capa...

Page 44: ...anced Battery Management Noise Suppres sion Complies with EN62040 2 ALARMS Audib le Visual Line Failure Battery Low Overload System Fault DISPLAY Status LED LCD Line Mode Bypass Mode Battery Low Battery Bad Overload UPS Fault Reading On the LCD Input Voltage Input Frequency Output Voltage Out put Frequency Load Percentage Battery Voltage Inner Temperature COMMUNICATION INTERFACE RS232 RS485 Parall...

Page 45: ...lity LED does not light on and the UPS operates at battery mode The input breakers of the UPS are not switched on Switch on the input breaker Make sure the input cable is well connected The UPS does not indicate any failure but output do not have voltage Output cable does not well connected Make sure the output cable is well connected Switch on the output breaker Utility LED is flashing Utility vo...

Page 46: ... Black start Battery switch is not properly closed Battery fuse is not open Or Battery low Battery quantity set wrong Power breaker in the rear panel not switch ON Close the battery switch Change the fuse Recharge the battery Power ON the UPS with AC to set the battery quantity quantity Switch on the power breaker Buzzer beeps continuously and LCD indicates 1 3 5 9 15 etc fault codes UPS is out of...

Page 47: ...ive Pin 3 Pin 3 PC send UPS receive Pin 5 Pin 5 ground Available function of RS232 Monitor UPS power status Monitor UPS alarm info Monitor UPS running parameters Timing off on setting RS 232 communication data format Baud rate 9600bps Byte length 8bit End bit 1bit Parity check none CAUTION RS232 and RS485 interface cannot be used at the same time you can only use one of them at one time ...

Page 48: ... BAT_T communication port definition Definition of port Connection between the Temperature senator RJ45 port and UPS RJ45 port Available function of RS485 Monitor UPS power status Monitor UPS alarm info Monitor UPS running parameters Timing off on setting Battery environment temperature monitoring Charging voltage modulation depending on batteries temperature Communication data format Baud rate 96...

Page 49: ... BAT_T Battery environment temperature monitoring Charging voltage modulation depending on batteries temperature Function 1 description default internal J6 jumper Drive the bypass breaker when back feed alarm Function 2 description Optional internal J5 jumper Drive the battery breaker when battery voltage low Appendix 6 Optional port definition Definition of Male port Instruction Relay Dry Contact...

Page 50: ...through simple wires to the REPO connector ώ The remote switch can be connected to several UPS in a parallel architecture allowing the user to stops all units at once Appendix 7 REPO instruction Definition of port Connection diagram Connection between the button and UPS REPO port Button UPS REPO Description Pin 1 Pin 1 EPO Pin 2 Pin 2 GND ...

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Page 52: ...www informups com ...

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