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          x4120 User Guide 

33551 Rev. C

 

https://www.lantronix.com/

 

Page 

69

 of 

142

 

Error location parameter number! 

The 

go

 command you entered had an invalid or missing parameter.  

1.  Enter the 

go

 command with all of the location parameters (chassis / slot / port) in the format: 

go [c=CHASSIS] [s=

SLOT

] [l1ap=

PORT

] [l2ap=

PORT

] (l1p=

PORT

|l2p=

PORT

|l3p=

PORT

|l1d|l2d|l3d) 

Fail to set link pass through state! 

You tried to set the LPT state to an unacceptable state. For example, you typed: 

C1|S3|L1D>

set lpt state=enable 

and then pressed 

Enter

.  

1.  Verify the CLI command syntax.  

2.  Check the 

set lpt monitor-port

 and 

set selective lpt state

 command settings.  

3.  Enter the 

show lpt config

 command and in the Link Pass Through configuration, check if the Link 

pass through state is set to 

notSupported

 or if the 

Remote fault detect state

 is set to           

notSupported

.  

 
If either is set to 

notSupported

, change the setting to enable (e.g., type 

set rfd state enable

 and 

press 

Enter

). 

4.  Retry the operation.  

5.  For a complete list of the available commands, see the 

x4120 CLI Reference Manual, 33497.

 

6.  If the problem persists, contact Technical Support.  

TFTP transfer failed! 

1.  The attempted firmware upgrade via the 

tftp upgrade

 command was unsuccessful.  

2.  Verify the CLI command syntax. 

3.  Verify the firmware version.  

4.  Be sure the TFTP server is configured and running. 

5.  Check that the remotefile is in the proper location (e.g., the file 

x222x / x32xx.bin.0.5.4

 is at 

C:\TFTP-

Root

). 

6.  Retry the operation. See the 

tftp upgrade

 command in the 

x4120 CLI Reference Manual, 33497.

  

7.  If the problem persists, contact Technical Support.  

 
 

Summary of Contents for 4120 Series

Page 1: ...ION System x4120 Series 10 Gbps Copper to Fiber Converter Slide in Card and NID User Guide Part Number 33551 Revision C August 2023...

Page 2: ...lantronix com about contact Disclaimer All information contained herein is provided AS IS Lantronix undertakes no obligation to update the in formation in this publication Lantronix does not make and...

Page 3: ...connected to intra building inside plant link segments that are not subject to lightening transients or power faults They are not to be connected to inter building outside plant link segments that are...

Page 4: ...the power supply module to external power before installing it into the chassis Failure to observe this warning could result in an electrical shock or death Warning Select mounting bracket locations...

Page 5: ...em CLI Method 48 5 Troubleshooting 50 General 50 Basic ION System Troubleshooting 50 Error Indications and Recovery Procedures 51 LED Fault and Activity Displays 52 The Config Error Log config err Fil...

Page 6: ...ce to match their network requirements including direct attached copper SFP cables The C4120 slide in card is a managed device when installed in a managed ION Chassis The stand alone S4120 is an unman...

Page 7: ...at must be supplied by you Do not enter the symbols For example ipaddr addr In place of addr you must enter a valid IP address Indicates an optional keyword or parameter For example go s xx In the abo...

Page 8: ...r Guide 33551 this manual 5 x4120 CLI Reference Manual 33552 6 ION Management Module IONMM User Guide 33457 7 SFP manuals product specific 8 Release Notes software version specific This manual may pro...

Page 9: ...the IONMM are either chassis resident x4120 or standalone modules S32xx or media converters that are connected as remotes to chassis resident modules Communications between the IONMM and remote device...

Page 10: ...e divided into two categories Device ports and Attachment ports Device ports These are ports on a specified device that are used as service ports for either customer or network connections and are typ...

Page 11: ...ion hierarchy to go to device L2D in the network topology shown in Figure 5 you would enter the following command from the base prompt C1 S1 L1D go s 5 l1ap 2 l2d 1 The resulting command line prompt w...

Page 12: ...b Interface 1 Access the x4120 through the Web interface see Starting the Web Interface on page 45 2 Click on the slide in module or port to be managed 3 The operations that can be performed depend on...

Page 13: ...rompt s preamble For example AgentIII C1 S7 L1D or just C1 S7 L1D This prompt indicates that any subsequent commands entered are for the device instead of a port In order to enter a command for a port...

Page 14: ...interface see Starting the Web Interface on page 45 2 Click the plus sign next to ION Stack to unfold the ION Stack node in the left tree view if not already done 3 Click the plus sign next to Chassis...

Page 15: ...s itself Each x4120 also have its own serial number Model Name The exact model name of this device e g ION219 When contacting Technical Support please be sure to give this name rather than the less sp...

Page 16: ...ic Monitoring Supported Media Length The DMI Diagnostic Maintenance Interface function displays x4120 diagnostic and maintenance information such as interface characteristics diagnostic monitoring par...

Page 17: ...Description on page 18 Table 4 File Status after a Reset to Factory Defaultson page 43 Table 5 File Content and Location after a System Reboot on page 48 Doing a reboot restart or upgrade of the IONMM...

Page 18: ...d only click OK if you wish to reboot Otherwise click Cancel if you are not sure you want a factory reset reboot to occur Reset Power to a Slot At the Chassis MAIN tab you can click the Reset button t...

Page 19: ...off this slot displays If you are not sure that you want to power off this slot click the Cancel button to clear the message and return to normal operations without resetting power to this slot After...

Page 20: ...done either by entering CLI commands USB Telnet or through a Web interface For complete descriptions of all CLI commands see the x4120CLI Reference Manual The operating characteristics that can be de...

Page 21: ...CLI Method The system information can be alphabetic numeric or a combination 1 Access the x4120through either a USB connection or a Telnet session 2 Type set system name NAME where NAME is the new sy...

Page 22: ...ugh the Web interface see Starting the Web Interface on page 45 2 At the device s MAIN tab locate the System Configuration section 3 In the System Name field enter the name and for the x4120 The name...

Page 23: ...0 using either the CLI or Web method Device Description CLI Method 1 Access the NID through either a USB connection or a Telnet session 2 At the device s command prompt type set device description xx...

Page 24: ...n of up to 64 bytes for the device 4 Scroll to the bottom and click the Save button If you enter more than 64 characters for the Device Description and then click Save the characters en tered display...

Page 25: ...his device or port 3 Press Enter 4 Verify the Circuit ID setting Type show circuit ID and press Enter Note that the dash is required and the letters ID must be upper case The Circuit ID information di...

Page 26: ...lt is blank 4 Click Save to update screen information 5 Repeat steps 2 4 for each port as required 6 Click Save when done If you enter more than 64 characters for the Circuit ID and then click Save th...

Page 27: ...e xx where xx enable or disable 3 Press the Enter key 4 Verify the TLPT setting Type show lpt config and press Enter For example Agent III C1 S17 L1D set transparent lpt state disable enable Agent III...

Page 28: ...sparent Link Pass Through TLPT Config Web Method 1 Access the x4120 through the Web interface see Starting the Web Interface on page 45 2 At the MAIN tab locate the Transparent Link Pass Through TLPT...

Page 29: ...rossover cable is used to make sure that the correct pairs are connected The standard wiring for end stations is known as Media Dependent Interface MDI and the standard wiring for hubs and switches is...

Page 30: ...e x4120 through the Web interface see Starting the Web Interface on page 45 2 Select the appropriate port s MAIN tab 3 Locate the Port Configuration section 4 In the AutoCross Mode field select the mo...

Page 31: ...f operation that are shared by the two devices These modes of operation include speed and duplex When one device supports auto negotiation and the other does not the device that has auto negotiation a...

Page 32: ...ssion 2 Verify the configuration settings Type show ether config and press Enter The current Ethernet configuration displays For example Agent III C1 S17 L1P1 show ether config Port 11040 TP port Link...

Page 33: ...gotiation Web Method 1 Access the x4120 through the Web interface see Starting the Web Interface on page 45 2 Select the appropriate port 3 Locate the Auto Negotiation Settings section on the MAIN tab...

Page 34: ...procedure to define the port s Ethernet transmission speed and Duplex mode to be used on the Ethernet port The defaults are 10 Mbps and Full Duplex Note This command is only applicable on a copper po...

Page 35: ...transmission speed and Duplex mode to be used on the Ethernet port The defaults are 10 Mbps and Full Duplex Note This command is only applicable on a copper port 1 Access the x4120 through the Web int...

Page 36: ...k Type At the command line type set ether loopback type xx where xx noloopback phylayer 3 Start the x4120 PHY Layer loopback test At the command line type set ether loopback oper init and press Enter...

Page 37: ...page 45 2 Select the appropriate port 3 Locate the Loopback Management section on the port s MAIN tab 4 At the Loopback type dropdown select PHY Layer 5 Click the Start button to begin the Loopback te...

Page 38: ...nfiguration If a problem causes the SIC card configuration restoration to stop e g due to a lost network connection between the PC host and Agent card the SIC card will use the previous configuration...

Page 39: ...address you assigned to the IONMM Resetting Defaults CLI Method 1 Access the x4120 through either a USB connection or a Telnet session 2 At the command prompt type reset factory 3 Press Enter The fol...

Page 40: ...Configuration section 4 Click the Reset to Factory Config button The message A factory reset will wipe out all current configuration and load the factory defaults along with a system reboot are you s...

Page 41: ...ry configura tion HTTPS con figuration file lighttpd ssl conf This file is a config uration file for HTTPS agent3 conf lighttpd Restored to fac tory configura tion HTTPS certi fication file server pem...

Page 42: ...d display of 9 8 15 18 26 indicates the ION system has been running for 9 days 8 hours 15 minutes 18 seconds and 26 milliseconds The ION System Up Time counter can be reset via the CLI method or Web m...

Page 43: ...nfiguration section 3 If desired observe and record the System Up Time field count 4 Click the Uptime Reset button 5 At the Uptime reset are you sure window click OK to reset the system up time The me...

Page 44: ...factory settings will cause all configuration backup files HTTPS certification file SSH key file and Syslog file to be deleted Rebooting CLI Method After a x4120 reboot via CLI while connected via US...

Page 45: ...established terminate the session before doing the reboot 1 Access the x4120 through the Web interface 2 Select the device s MAIN tab 3 Locate the System Configuration section 4 Click the System Reboo...

Page 46: ...snmpd conf This file is a configu ration file for Net SNMP agent3 conf snmp No HTTPS configura tion file lighttpd ssl conf This file is a configu ration file for HTTPS agent3 conf lighttpd No HTTPS ce...

Page 47: ...Remote Management in an Unmanaged Chassis ION x4120 Version 1 2 6 was released August 12 2016 This release added Support for the management of a C4120 when installed in an unmanaged ION chassis Manag...

Page 48: ...or a Telnet session 2 Sends a request to the server local file system to download content for a subsequent put command Type serial get protocol zmodem file xxxx and press Enter 3 Send a request to the...

Page 49: ...p Slide In and Remote Modules on page 150 2 Disconnect any cables attached to the x4120 3 Loosen the panel fastener by turning it counterclockwise 4 Pull the x4120 from the ION Chassis 5 Carefully sli...

Page 50: ...ON system network problem on site 1 Document the operation taking place when the failure occurred 2 Capture as much information as possible surrounding the failure the date and time current configurat...

Page 51: ...uence of actions that causes the problem to recur replicate the full sequence several times and document it if possible 15 Review your logged information and add any other comments that occur to you a...

Page 52: ...Make sure all circuit protection and connection equipment and devices are working 4 Verify that the ION system power supply is within operating range 5 Remove the card from the chassis and re insert i...

Page 53: ...ion resets after a CLI command is executed 1 Verify that the default password has not been changed 2 Check with your IT department that the network is up and running 3 Refer to the IONMM User Guide fo...

Page 54: ...etails on hardware mode configuration 2 Contact Lantronix for more information Ethernet connection works but at a very low speed 1 Check if the Auto Negotiate feature is enabled 2 If Auto Negotiate is...

Page 55: ...fresh the IONMM or x4120 by clicking the Refresh button 4 Collapse and then expand the ION System tree i e fold and then unfold the ION Stack node in the left tree view to refresh 5 Cycle power for th...

Page 56: ...er version and shows the newer functions as red boxed Since the older version of x4120 does not have knowledge of the new features it will not respond to the IONMM for the new items and the IONMM show...

Page 57: ...f a device has insufficient power to operate correctly e g plugged into a bus powered hub with other devices or may indicate a more serious hardware problem Also it may be indicative of USB root hub d...

Page 58: ...System Name cannot be restored when the system name contains special character space in the middle Meaning The Unknown command message displays when the system name contact location contains a space c...

Page 59: ...ntax For example if you type C1 S7 L1D add v and then press the Enter key the message Ambiguous command displays 1 Type the part of the command that failed add v in the example above type a question m...

Page 60: ...L1D show lpt config Cannot get link pass through information on this card C1 S7 L1D 1 Use the go command to change from the IONMM to the specific slide in module The go command format is go c CHASSIS...

Page 61: ...were entered for the CLI command 1 Verify the command syntax Re enter the command followed by a question mark with a space between the command and the question mark The possible keywords that you can...

Page 62: ...operates The go command format is go c CHASSIS s SLOT l1ap PORT l2ap PORT l1p PORT l2p PORT l3p PORT l1d l2d l3d 2 Retry the operation For a complete list of the available commands see the x4120 CLI R...

Page 63: ...the DHCP setup configuration 1 Verify the operation in the Assigning a Dynamic IP Address section on page 41 2 Retry the operation See the related DHCP command in the x4120 CLI Reference Manual 33497...

Page 64: ...l of the location parameters chassis slot port in the format go c 1 16 s 1 32 l1ap 1 15 l2ap 1 15 l1p 1 5 l2p 1 15 l3p 1 15 l1d l2d l3d for a slide in card or go c 0 16 s 0 32 l1ap 1 15 l2ap 1 15 l1p...

Page 65: ...gin is ION and the default password is private 2 Retry the operation 3 If the problem persists contact Technical Support No DMI support on this port This message indicates that you entered a DMI comma...

Page 66: ...for the device manager on the management station a On the desktop right click on My Computer b Select Manage c Click Device Manager d In the right panel expand the list for COM LPT 3 Is the COM port...

Page 67: ...hen the command chassis 3 is entered This automatically sets the value of module slot and port to 0 If the value of module slot and port are not set in later commands and then you run a device level c...

Page 68: ...rameters chassis slot port 3 Retry the operation from the port i e type show fwd portlist and press Enter Unknown command The command you entered is not supported or you entered the wrong command form...

Page 69: ...Through configuration check if the Link pass through state is set to notSupported or if the Remote fault detect state is set to notSupported If either is set to notSupported change the setting to ena...

Page 70: ...the command syntax See TFTP Commands page on page 157 2 Make sure the TFTP server is configured and running 3 Verify the filename to be transferred and the IP address of the TFTP server 4 If the prob...

Page 71: ...ater You entered a show or set command but the command was not accepted by the system For example C1 S10 L1D show https config System is busy please retry this command later C1 S10 L1D 1 Wait 1 2 minu...

Page 72: ...ent card The attempted ping command was not accepted by the system For example C1 S5 L1D ping 192 168 1 30 Ping command can only be used on management card 1 Use the go command to switch to the IONMM...

Page 73: ...t C1 S5 L1D 1 Reboot the card See the Reboot section 2 Continue the operation 3 If a problem persists contact Technical Support Long Command Causes Cursor Wrap to Same Line When the input command reac...

Page 74: ...supported on this card TNDP is not supported on this card You entered a command for a function that is not supported on the x4120 For example C1 S15 L1D set dhcp state disable IP management is not sup...

Page 75: ...han 64 characters See the Configuring Backup Restore section on page 103 5 If the problem persists contact Technical Support Cannot proceed because some other TFTP operation is currently in progress P...

Page 76: ...erial File Transfer command but the operation failed 1 Verify that this is the operation you want 2 Retry the operation be sure to type the parameters as shown in the Transfer Files via Serial Protoco...

Page 77: ...ontact Technical Support Cannot find software version of this card The ION card s firmware version must be newer than a specified version otherwise this message is returned You used the go command to...

Page 78: ...version failed The failure get template config handler was called You attempted a function that is not supported by this version of firmware 1 Enter another supported function at this card s firmware...

Page 79: ...atible with the IONMM 1 Select the IONMM device 2 Select the UPGRADE tab 3 Perform a firmware upgrade to this card and others that may have outdated firmware See the Upgrade section on page 347 4 If a...

Page 80: ...lear loopback counters on this card Cannot set administrate state on this port Cannot set advertisement capability on this port Cannot set autocross on this card Cannot set auto negotiation state on t...

Page 81: ...on this card Cannot set ingress and egress rate on this card The specified conn port does not exist The specified monitor port does not exist Cannot show cable length for fiber port Get DMI identifier...

Page 82: ...The PC can then ping to the S2220 1013 again and the WEB UI can be managed again 4 If the problem persists contact Technical Support Cannot Ping IONMM Device 1 With the Management VLAN state set to en...

Page 83: ...heck that the db zip file Windows XP or db file Windows 7 file was specified in the Database File Name field 2 Retry the operation 3 If the problem persists contact Technical Support invalid input fil...

Page 84: ...ace Parameters on page 118 for more information 3 Retry the operation 4 If the problem persists contact Technical Support Admin Status Down or Testing In the device s port at the MAIN tab in the Port...

Page 85: ...fy the initialization process see Section 2 Installation and System Setup on page 40 3 Verify the attempted operation procedure in the related section of this manual 4 Retry the operation Wait several...

Page 86: ...Trap Manager address entry 1 Enter a valid value Refer to the Help screen for more information 2 Retry the operation See Configuring SNMP on page 226 3 If the problem persists contact Technical Suppor...

Page 87: ...essage indicates that the upload portion of an upgrade operation failed 1 Check The IP address of the TFTP server is correct The TFTP server in online and available The correct file name db zip in Win...

Page 88: ...limiting hence these packets are getting dropped 3 Increase the port 1 Egress Rate Limit to 900m or 800m to reserve some Egress bandwidth for user management traffic The PC can ping to S2220 1013 agai...

Page 89: ...tm failed Loading htm files failed Loading htm file succeeded Loading JavaScript file failed Loading Template Config file failed Meaning The status displays at the lower left corner during Port 1 page...

Page 90: ...the Loading please wait message to clear This may take 1 minute or more 2 See the Loading please wait message for details 2 If the problem persists contact Technical Support Message Online Help is no...

Page 91: ...ntinue operation 3 If a problem persists contact Technical Support Message File has been successfully transferred via TFTP but the Prov status column displays failure Meaning At IONMM BACKUP RESTORE B...

Page 92: ...1 Select IE8 Tools Compatibility Mode to use the IE8 Compatibility View The message Compati bility View 192 168 1 10 is now running in Compatibility View displays 2 Log in to the ION system again 3 Se...

Page 93: ...you visit this website it will be displayed in Compatibility View However if the website receives updates to display correctly in the current version of Internet Explorer Compatibility View will autom...

Page 94: ...g Done but with errors on page 1 Click the Yes button to stop the script 2 Click Show Details to display error details 3 Disable script debugging 4 Test a Web page from another user account another br...

Page 95: ...message regarding SCM Recovery No action required Message Error 6 24 2010 10 27 33 PM W32Time None 29 N A SYSTEM Meaning Error level message regarding W32Time Recovery Open the file examine the numbe...

Page 96: ...r location specified typically C TFTP Root with a file name something like 1 2 2 C3220 1040_20100608 config err The first word in the message e g add set remove shows the type of action attempted The...

Page 97: ...mmand add fwddb mac 01 00 00 00 00 03 conn port 1 priority 1 type staticNRL failed 19 AGENT PM ERROR CLI command add fwddb mac 01 00 00 00 00 04 conn port 1 priority 1 type staticNRL failed 20 AGENT P...

Page 98: ...pport Message set sntp state disable failed Response 1 Check if this command is supported 2 If the problem persists contact Technical Support Message set sntp dst state disable failed Response 1 Check...

Page 99: ...tate disable failed Response 1 Check if this command is supported 2 If the problem persists contact Technical Support Message set acl table filter chain input policy accept failed Response 1 Check if...

Page 100: ...messages display for operations such as Reset to Factory Config Reboot the System or other operational confirmation messages See Menu System Descriptions on page 44 Message System will be rebooted ar...

Page 101: ...e sure that you downloaded the correct IONMM firmware file from the Lantronix web site 4 Verify the TFTP Server Address entry It should be the IP address of your TFTP Server e g 192 168 1 30 5 Verify...

Page 102: ...from the Lantronix web site 4 Make sure the TFTP server is running and correctly configured 5 Verify the TFTP Server Address entry It should be the IP address of your TFTP Server e g 192 168 1 30 6 Ve...

Page 103: ...clicked the Reset button for a particular slot Recovery 1 If you are not sure that you want to reset this slot click the Cancel button to clear the message and return to normal operations without res...

Page 104: ...ou clicked the Off button for a particular slot 1 Recovery If you are not sure that you want to power off this slot click the Cancel button to clear the message and return to normal operations without...

Page 105: ...us https 2 Check if the applicable server is running TFTP Syslog HTTPS server in the expected location 3 Click the Try again button to retry the operation Message This Connection is Untrusted Meaning...

Page 106: ...ess or select another Entry Type Message Local Area Connection x A network cable is unplugged Meaning You unplugged the USB cable at the x4120 or IONMM or the x4120 or IONMM was unplugged from the ION...

Page 107: ...URL e g http versus https 6 Try to log in to the ION system again 7 If the problem persists contact Technical Support Message Internet Explorer cannot display webpage Meaning You tried to log in to th...

Page 108: ...indeed want to upgrade the x4120 firmware Recovery 1 If you are not sure you want to upgrade the x4120 firmware click Cancel and continue operation 2 If you are sure you want to upgrade the x4120 fir...

Page 109: ...lay the DMI information Type show dmi info and press Enter For example Agent III C1 S17 L1P2 set dmi preset power level 10 Agent III C1 S17 L1P2 show dmi info Diagnostic monitoring interface informati...

Page 110: ...Select the DMI tab The Interface Characteristics Diagnostic Monitoring and Supported Media Length information fields display See the table below for parameter descriptions 4 You can click the Refresh...

Page 111: ...100Mbps the sample screen above shows 1300 or 1 3 Gbps Fiber Inter face Wave length measured wave length The Nominal transmitter output wavelength at room tempera ture The unit of measure is nanomete...

Page 112: ...126 dBM Transmit Power Alarm Normal 1 Not Supported 2 Low Warn 3 High Warn 4 Low Alarm 6 High Alarm 7 Alarm status for transmit power on local fiber Supported Media Length 9 125u Single mode Fiber m...

Page 113: ...pconfig Windows Vista Use the procedure below to find your IP address MAC hardware address DHCP server DNS server and other useful information under Windows Vista 1 Go to the start menu and type comma...

Page 114: ...point to Accessories and then click Com mand Prompt 2 Type ipconfig and press Enter The Windows IP Configuration displays 3 Make sure that the network adapter for the TCP IP configuration you are tes...

Page 115: ...t 10 lo Link encap Local Loopback inet addr 127 0 0 1 Mask 255 0 0 0 UP LOOPBACK RUNNING MTU 16436 Metric 1 RX packets 8744 errors 0 dropped 0 overruns 0 frame 0 TX packets 8744 errors 0 dropped 0 ove...

Page 116: ...s Network Connections 1 Open Network Connections from Start Settings Network Connections 2 Right click a network connection 3 Click Status 4 Click the Support tab Your connection status information di...

Page 117: ...ing the IP address of a remote host a host on a different subnet If the ping command fails verify that the remote host IP address is correct that the remote host is operational and that all of the gat...

Page 118: ...tor password or confirmation type the password or provide confirmation 2 In the Windows Features dialog box check the Telnet Client checkbox 3 Click OK The installation might take several minutes Afte...

Page 119: ...ource software that is developed and supported by a group of volunteers PuTTY has been ported to various other operating systems Official versions exist for some Unix like platforms with on going port...

Page 120: ...Lantronix x4120 User Guide 33551 Rev C https www lantronix com Page 120 of 142 PuTTY Basic Options PuTTY SSH Options...

Page 121: ...host that you specify Tracert works by increasing the time to live TTL value of each succes sive packet sent When a packet passes through a host the host decrements the TTL value by one and forwards...

Page 122: ...he TCP and UDP ports on which the computer is listening b Displays the binary executable program s name involved in creating each connection or listening port Windows XP 2003 Server only not Microsoft...

Page 123: ...value that is manually entered in TCP IP properties Subnet Mask The subnet mask is used to mask a portion of an IP address so that TCP IP can determine whether any given IP address is on a local or re...

Page 124: ...oninteractive mode is used when just a single piece of data is needed 1 The syntax for noninteractive mode is nslookup option hostname server 2 To start Nslookup exe in interactive mode simply type ns...

Page 125: ...The line Application exception occurred Program error information System information about the user and the computer on which the program error occurred The list of tasks that were running on the sys...

Page 126: ...Properties 3 Unplug and re plug the USB connector on the IONMM card 4 If the problem persists contact Technical Support Message Unable to open COM x Please check your port settings Response 1 Verify...

Page 127: ...is a HyperTerminal problem that the ION CLI stack cannot resolve Response 1 Upgrade to the latest version a free download from www hilgreave com The more current product seems to run more smoothly an...

Page 128: ...nd retry the operation 2 Verify if the default IP address has changed using the Ipconfig or similar command Telnet Messages Message Could not open connection to the host on port 23 Connect failed Mean...

Page 129: ...ce status 3 Click the plus sign next to Chassis to unfold the chassis devices 4 Compare the stat command results to the Web interface tree view configuration information 5 Re run the stat command with...

Page 130: ...cation e g local disk at C TFTP Root 2 Make sure of the filename extension 3 Check the TFTP Server s online helps for suggestions Message File too large for TFTP Protocol Meaning A TFTP Server error y...

Page 131: ...ample you generated a public private key using Puttygen and saved them loaded the client public key into the IONMM via TFTP and enabled SSH The PuTTY SSH Authentication pointed to the saved private ke...

Page 132: ...d info show slot info show system information show ether config show ip mgmt config or others as request by the Support Specialist 2 Record the Model Information for your system Serial Number ________...

Page 133: ..._______________________________________________________________________ The serial and revision numbers of all involved Lantronix products in the network ______________________________________________...

Page 134: ...Guide 33551 Rev C https www lantronix com Page 134 of 142 Appendix A Warranty Compliance and Electrical Safety Please refer to the x4120 Install Guide for warranty and compliance information and Elect...

Page 135: ...o a restart All of the values that SNMP reports are dynamic The information needed to get the specified values that SNMP reports is stored in the MIB This information includes Object IDs OIDs Protocol...

Page 136: ...Lantronix ION x4120 User Guide 33551 Rev C https www lantronix com Page 136 of 142 An example of a private MIB objects tree is shown in the figure below Figure 2 Private MIB Objects...

Page 137: ...the ION system with an SNMP based management application then you must also compile the MIBs for that platform For example if you are running HP OpenView you must compile the ION system MIBs with the...

Page 138: ...nk up trap only once if port link status changes from link down to up C4120 will send link down trap only once if port link status changes from link up to down 2 DMI trap An ionDMIRxIntrusionEvt event...

Page 139: ...urceIP Generic Trap Specific Trap Enterprise Variable Bindings The display format in FP will be as following example Date Time SourceIP Generic Trap Specific Trap Enterprise Variable Bindings Fri Apr...

Page 140: ...VB Count 3 21 Vars iso 3 6 1 2 1 1 3 0 Timeticks 2822266790 326 days 15 37 47 90 iso 3 6 1 6 3 1 1 4 1 0 iso 3 6 1 2 1 47 2 0 1 iso 3 6 1 6 3 1 1 4 3 0 iso 3 6 1 2 1 47 2 22 23 E 24 Ebig 25 IP 192 251...

Page 141: ...tamp the log date that the file was recorded VB Count 3 Vars iso 3 6 1 2 1 1 3 0 Varbinds Variable bindings the variable number of values that are included in an SNMP packet Each varbind has an OID ty...

Page 142: ...SA Toll Free 800 526 8766 Phone 949 453 3990 Fax 949 453 3995 Technical Support Online https www lantronix com technical support Sales Offices For a current list of our domestic and international sale...

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