LaCie Biggest S2S
User Manual
page 0
Troubleshooting
10. Troubleshooting
In the event that your LaCie Biggest S2S is not
working correctly, please refer to the following checklist
to find out where the problem is coming from. If you
have gone through all of the points on the checklist and
your drive is still not working correctly, please have a
look at the FAQs that are regularly published on our
Web site –
www.lacie.com
. One of these FAQs may
provide an answer to your specific question. You can also
visit the drivers pages, where the most recent software
updates will be available.
If you need further assistance, please contact your
LaCie reseller or LaCie Technical Support (see chapter
11.
Contacting Customer Service
for details).
TeChNICAl NOTe:
Manual Updates
LaCie is constantly striving to give you the most
up-to-date, comprehensive User’s Manuals avail-
able on the market. It is our goal to provide you
with a friendly, easy-to-use format that will help
you quickly install and utilize the many functions
of your new device.
If your manual does not reflect the configurations
of the product that you purchased, please check our
Web site for the most current version available.
10.1. LEDs and Fan
Problem
Solution
Green “OK” LED does not light.
Confirm the outlet to be powered, verify power connection, and try alternate power
cable.
Red “!” LED is lit.
Power cycle LaCie Biggest S2S update the LaCie Biggest S2S firmware.
LaCie Biggest S2S HOST
LED1 is not lit.
Verify the OK LED status to confirm power, verify eSATA connection and try an
alternate eSATA cable.
LED1 continuously flashes for
one ormore disc drives.
LED1 will flash during a Safe volume rebuild. If the LED flashes while the LaCie
Biggest S2S is not rebuilding, verify eSATA connection and try an alternate eSATA
cable.
LED1 remains off for one or
more disk drives.
Swap disk drives to ensure that this is not an LED problem. If the LED off state is
specific to a disk drive, evaluate disk drive for failure.
Rear fan is not running or power
supply fan is not spinning.
Confirm the outlet to be powered, verify power connection, and try alternate power
cable.
