Getting Help from KVAL
1-14
KVAL Manual
• Did any other items fail at the same time?
• What was happening when the unit failed (e.g., installing the unit, cycling power,
starting other equipment, etc.)?
• How was the product configured (in detail)?
• Which, if any, cables were modified and how?
• With what equipment is the unit interfaced?
• What was the application?
• What was the system environment (temperature, spacing, contaminants, etc.)?
3.
Call KVAL customer support for a Return Material Authorization (RMA). When
you call:
• Have the packing slip or invoice numbers available.
• Have the documented reason for return available.
4.
Send the merchandise back to KVAL.
• Make sure the item(s) you are returning are securely packaged and well protected
from shipping damage
• Include the packing slip or invoice numbers.
• Include the documented reason for return.
• Include the RMA number with the parts package.
Summary of Contents for ON-3V
Page 3: ...KVAL ON 3V Operation Manual KVAL ON 3V Operation Manual Your Feedback is Welcome NOTE ...
Page 4: ...KVAL ON 3V Operation Manual ...
Page 8: ...KVAL ON 3V Operation Manual Table of Contents ...
Page 23: ...Getting Help from KVAL 1 15 KVAL Manual Page Intentionally Left Blank ...
Page 68: ...Appendix About Switches and Sensors 3 20 KVAL Manual ...
Page 70: ...Index Kval ON 3V ...
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