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14
15
English
English
The Beertender
®
appliance produces
too much foam when
dispensing beer
(see also section:
Dispensing beer).
The Beertender
®
Keg has not reached
the right dispensing
temperature.
Allow the Beertender
®
Keg to cool to the right
temperature. You can
rely on the ready-to-
tap light indicator
on the front of your
Beertender appliance.
The Beertender
®
Keg
has been shaken.
Wait 4 hours before
dispensing beer.
The tap handle is being
moved too slowly.
Firmly and quickly pull
the handle down and
forward as far as it
will go.
The glass is not clean or
was not rinsed in cold
water.
Use a clean glass that
was previously rinsed in
cold water.
The dispensing nozzle
is dirty.
Clean the dispensing
nozzle.
Beer flows out too
slowly.
The tap handle is not
open all the way.
Open the tap
completely.
The Beertender
®
appliance is dispensing
warm beer.
The Beertender
®
Keg
has not been chilled
for long enough and
is thus not at the right
serving temperature.
Allow the Beertender
®
Keg to cool long
enough in the
appliance.
The temperature of the
machine exceeds 30°C
and/or the machine
is placed in direct
sunlight.
Place the Beertender
®
in a cooler place or in
the shade.
The appliance heats
the beer instead of
cooling it
The Beertender
®
has a
cooling issue
Unplug the appliance
and bring it to the after-
sales center
TROUBLESHOOTING
Problem
Possible causes
Remedies
The appliance does not
come on.
The appliance is not
connected to the mains
power supply.
Connect the appliance
to the power supply.
The upper part of the
dispensing head is not
properly positioned.
The Beertender
®
Keg
tap has been activated
by hand.
Put the Beertender
®
Keg tap back in its
original position.
The Beertender
®
Keg
tap or tube is not
inserted correctly.
Remove the
Beertender
®
Keg tap
from the appliance and
fit it again following
section: Using the
Beertender
®
.
No beer is being
dispensed.
The Beertender
®
Keg
is empty.
Replace the
Beertender
®
Keg with a
new one.
There is no keg inside
the Beertender
®
appliance.
Install a keg inside the
Beertender
®
appliance.
The Beertender
®
appliance tap handle is
not correctly installed/
positioned.
Install/position the
tap cover correctly.
You cannot close
the upper part of the
dispensing head.
The upper part of the
dispensing head was
improperly positioned.
Properly position
the upper part of the
dispensing head.