Troubleshooting
© 2022 KOSTAL Solar Electric GmbH
85
Red LED lit up:
The fault can only be rectified by an electrician.
NOTE
The following activities may only be carried out by an electrician.
Potential fault
Potential remedy
Wallbox incorrectly configured.
Check the configuration of the DIP switches.
Switching relay no longer switching off.
Wallbox is defective and can only be re-
paired by the service team.
The DC residual current detection self-test
fails.
Wallbox is defective and can only be re-
paired by the service team.
Event messages in the KOSTAL Smart Energy Meter or KOSTAL Solar
Portal
ID
Handling instruction for user
1
prevent-
ing char-
ging
2
aborting
charging
LED fault
2
No action
3
-
x
Off
13
Contact service team
x
-
Lit up
14
No action
3
-
-
Off
15
No action
3
-
-
Off
16
No action
3
-
-
Off
17
No action
3
-
-
Off
18
No action
3
-
-
Off
19
No action
3
-
-
Off
21
Contact service team
x
-
Lit up
22
Contact service team
x
-
Lit up
23
Contact service team
x
-
Lit up
25
Contact service team
x
-
Lit up
1
Error preventing charging
2
Error aborting charging
3
If the error occurs several times/permanently, please contact the support team.
