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Chapter 6 Troubleshooting                                                                    Page 50 

 

Login the unit via other browsers such as Firefox. 

 

Use JetWave Viewer to scan the AP and modify the IP address. 

Q 5. What if the wireless connection is not stable after associating with an AP under wireless 

client mode? 

 

Since the JetWave 2800 comes without built-in directional antenna, it is recommended make 

the external antennas’ face to the direction where the AP is to get the best connection quality. 

 

Check the “

Distance (x100m)

” setting in 

“Radio Setup”

. Correct distance can help improve 

the transmission quality. 

 

In addition, you can start “

Site Survey

” in “

Utility

” to check the signal strength. If it is weak or 

unstable (The smaller the number is, the weaker the signal strength is.), please join other 

available AP for better connection. 

 

Summary of Contents for JetWave 2800 Series

Page 1: ...Korenix JetWave 2800 Series Industrial Outdoor Wireless Access Point User Manual V1 0 Apr 2013...

Page 2: ...intended to guide professional installer to install the JetWave 2800 and how to build the infrastructure centered on it It includes procedures to assist you in avoiding unforeseen problems Conventions...

Page 3: ...reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving ante...

Page 4: ...distance of at least 100cm between you and the antenna of the installed equipment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availab...

Page 5: ...ecautions 5 Product Package 5 Hardware Installation 7 Connect up 7 Pole Mounting 10 Using the External Antenna 12 Chapter 3 Web Settings 14 Factory Default Settings 14 System Requirements 15 How to Lo...

Page 6: ...wireless network The JetWave 2800 can function as an access client or bridge device The advanced features include Korenix patented super roaming technology which seamlessly enabling the applications o...

Page 7: ...uperb performance 3RF with 1GbE up to 350Mbps Strong TX output power extends distance and coverage High RX sensitivity enhances receiving signal quality 2x2 MIMO doubles data rate Supports Super Roami...

Page 8: ...it is also able to join any available wireless network under wireless client mode The JetWave 2800 is able to deliver stable and efficient broadband connectivity for various applications Figure 2 Typ...

Page 9: ...ns 1 To keep you safe and install the hardware properly please read and follow these safety precautions 2 If you are installing JetWave 2800 for the first time for your safety as well as others please...

Page 10: ...ST use the safety certificated PoE switch injector with the JetWave 2800 The Industrial PoE Switch is recommended 3 Users MUST power off the JetWave 2800 first before connecting the external antenna t...

Page 11: ...Pole Mounting kit Waterproof Cap for RJ 45 Users MUST use the safety certificated PoE Switch Injector with the JetWave 2800 Use of other non safety certificated PoE Switch Injector is easier to cause...

Page 12: ...e please follow the below step to install the Waterproof Cap for RJ 45 Step 1 Insert the Ethernet Cable to the Waterproof Cap for RJ 45 You may re assemble the RJ 45 connector to insert the cap make s...

Page 13: ...ort Figure 6 The Ethernet Cable is well installed 3 Connect another end of the Ethernet cable to the PoE Switch or PoE Injector Then the AP can be powered and user can access its management interface...

Page 14: ...ation Page 9 The AP does not provide PoE injector inside the box Please choose Korenix Industrial IEEE 802 3at compliant PoE Switch as power input source Thus Korenix can provide better quality assura...

Page 15: ...owing steps show how to assemble the pole mounting kits Step 1 Assemble the Main Bracket and AP Attachment Bracket Figure 9 Pole Mounting Main Bracket with AP Attachment Bracket Step 2 Assemble the Ma...

Page 16: ...nt the AP to the AP Attachment Bracket Figure 11 Mount the AP with AP Attachment Bracket 4 Pole mounting the AP in the field Below figure shows you have completed the hardware installation of JetWave...

Page 17: ...se connect your antenna correctly and configure the band and settings for each of them Blue block The antenna of the Radio 1 Orange block The antenna of the Radio 2 Red block The antenna of the Radio...

Page 18: ...Directional Antenna to the Antenna Socket Most of high gain external antenna is installed in higher place than AP get low power lost antenna cable in advance Be aware of the force you use while conne...

Page 19: ...lt Settings Features Factory Default Settings Username admin Password admin Language English Device Name FSA System Operation Mode Bridge IP Setup IP Address 192 168 1 1 Subnet Mask 255 255 255 0 Gate...

Page 20: ...0 0 Certificate management Empty System Requirements Before configuration please make sure your system meets the following requirements A computer coupled with 10 100 1000 Base T X adapter Configure t...

Page 21: ...Default admin and password Default admin respectively and click Login to login the main page of JetWave 2800 As you can see this management interface provides main options in the above which are Home...

Page 22: ...fying a particular outdoor access point in here System Time System Date User would like to set the date manually in this item System Time User would like to set the time manually in this item Time Syn...

Page 23: ...AN And there is only one IP address available for the system Router When configured to Router mode the AP acts as Router the LAN and Wireless LAN will be separated to different network See Router Mode...

Page 24: ...allows you to configure the IP Address Subnet Mask Default Gateway and DNS 1 2 for the WAN Port While the WAN Port is Ethernet port the settings will be applied to the Ethernet RJ 45 port Note If you...

Page 25: ...on the DHCP server setting elements will spread out on the page DHCP Server Allows you to enable or disable the DHCP server function in system IP Start End The IP Start and End Address specify the ran...

Page 26: ...s such as the Radio Setup WLAN Setup Wireless Security MESH Setup WMM Setup and Bandwidth Control can be configured in the Wireless Configuration Radio Setup Figure 8 Wireless Settings Wireless Band C...

Page 27: ...characters being transmitted Adding time between symbol transmissions allows these echoes and reflections to settle in before the next symbol is transmitted In normal 802 11 operations the guard inte...

Page 28: ...ing block SSID A service set identifier SSID is a name that identifies a particular 802 11 wireless LAN A client device receives beacon messages from all access points within range advertising their S...

Page 29: ...e packet size to activate fragmentation Fragmentation threshold can be set between 1 and 2312 bytes Note Fragmentation setting will be automatically disabled once the frame aggregation is enabled Limi...

Page 30: ...ess control of AP by insert a MAC address of client device When running allow mode only the MAC address which showing on the table will be accept for wireless connectivity When running deny mode MAC a...

Page 31: ...WPA Personal in security WPA WPA2 PSK Pre shared key mode is designed for home and small office networks and doesn t require an authentication server Each wireless network device authenticates with th...

Page 32: ...gory MESH Global Setting Setup and RADIO MESH Setup MESH Global Setting This page allows you to configure the global settings for MESH mode MESH ID SubID A five digit number to identify a specific MES...

Page 33: ...nodes MESH Access Point A MESH node who works not only relaying MESH backbone data flow but also service Mobility Station or 802 11AGN Mobility Station Mobility license authenticate A MESH node that...

Page 34: ...outing of data stream Once the lossing management packet number is reaching a Self Healing threshold number the system will determine the link is loss Ethernet Shortcut A independent configuration for...

Page 35: ...configure Enable Enable or disable the selected radio interface Frequency Domain There are 5 frequency domains optional for each radio interface Prefer Freq User can select few prefer frequencies for...

Page 36: ...Antenna Number System completes 802 11n 1x1 1 steram and 2x2 2 stream for antenna attached The maximum data link rate at 1 steram and 2 stream will be 130Mbps and 300Mbps RF Deployment 3 radio operat...

Page 37: ...le for simple applications that require QoS such as Voice over IP VoIP on Wi Fi phones VoWLAN Bandwidth Control Profile Setup Figure 22 Bandwidth Control Profile Setup Profile ID There are 20 bandwidt...

Page 38: ...Chapter 5 Management Page 33 UL DL Limit Rate specifies download and upload rate of client connections Once the bandwidth limit is enabled the limitation applies to all clients that connect to the AP...

Page 39: ...onfiguration Management Administrator would like to save the configuration of device to local PC by click Backup Configuration Once hardware damage happened administrator can Restore Configuration a s...

Page 40: ...in menu partition Login Password SNMP Setup JetWave 2800 series support both SNMP V2 and V3 The configurable items show below System Location A description notes the device location System Contact A d...

Page 41: ...rd RO User Name Read only authority login ID RO User Password Read only authority login password AUTH method Choose the user authentication method ENC method Choose the SNMP data encryption method SNM...

Page 42: ...Chapter 5 Management Page 37 Figure 24 System Log Setting Certificate Management Figure 24 Certificate Management...

Page 43: ...e responding time changes of target IP address Insert the remote host IP address packet size and number in field than press Ping system will show the result on page The result presenting can be adjust...

Page 44: ...resnel Zone Calculator is a tool that helps you to estimate the possible obstruction from existing object between two devices before the wireless installation An antenna angle calculation can also hel...

Page 45: ...Alignment Tool Choose the SSID which you are going to do the antenna aligning and click the Start button both access point and wireless station AP Client side to start the antenna alignment You will...

Page 46: ...enna direction Site Survey In wireless site survey system provides a signal scan function to detect any available wireless signal around the AP It will help AP installer to clarify the environment Cho...

Page 47: ...ormation System Information summarizes all the configuration and hardware information of the device The information includes System Information Network Addresses Ethernet Port and Radio Cards Informat...

Page 48: ...e available and can be used as an indication of link quality Link Quality A Calculation of RSSI signal and noise level to indicate the quality of the communication link in percentage Channel The chann...

Page 49: ...ress will be display in Connecting Nodes Information including signal and data rate The result shows information only when WLAN was configured as Access Point mode Graphic display is also available fo...

Page 50: ...Chapter 5 Management Page 45 Logout admin Figure 28 Logout...

Page 51: ...etWave 2800 Search Utility The utility provides you convenient tool to scan the network and then you can Change IP or open its Web GUI in Open in browser Step 1 Open the Utility Step 2 Select the corr...

Page 52: ...c and then you can see the Time Init ok in the Message field Step 4 Click SCAN to scan the network The Nodes and its IP address can be found and listed in Node list Find all nodes message means all th...

Page 53: ...mands Change IP and Open in browser Select the AP and click Open in bowser then you can access the web management interface Select the AP and click Change IP you can see the following popup window Cha...

Page 54: ...AC Address On the JetWave 2800 Web based management interface you can view the MAC Address from Status System Status Q 2 What if I would like to reset the unit to default settings You may restore fact...

Page 55: ...without built in directional antenna it is recommended make the external antennas face to the direction where the AP is to get the best connection quality Check the Distance x100m setting in Radio Set...

Page 56: ...cter Hex Equivalent ASCII Character Hex Equivalent ASCII Character Hex Equivalent ASCII Character Hex Equivalent 21 9 39 Q 51 i 69 22 3A R 52 j 6A 23 3B S 53 k 6B 24 3C T 54 l 6C 25 3D U 55 m 6D 26 3E...

Page 57: ...Appendix B GPL Declamation Page 52 Revision History Version Description Date Editor V1 0 1st formal release Apr 24 2013 Orwell Hsieh...

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