Chapter 6 Troubleshooting Page 49
Chapter 5 Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the JetWave 2800. For
warranty assistance, contact your service provider or distributor for the process.
Q 1. How to know the MAC address of JetWave 2800?
MAC Address distinguishes itself by the unique identity among network devices. There are two
ways available to know it.
•
Each device has a label posted on the back of the AP. There are MAC address for Ethernet
and Radio cards. Please refer below.
Figure 11 MAC Address
•
On the JetWave 2800 Web-based management interface, you can view the MAC Address
from “
Status
” -> “
System Status
”.
Q 2. What if I would like to reset the unit to default settings?
You may restore factory default settings in “
Management
” from “
Administration
”.
Q 3. What if I would like to backup and retrieve my configuration settings?
You may do the backup by generating a configuration file or retrieve the settings you have backed
up previously in “
Configuration Management
” from “
Administration
”.
Q 4. What if I can not access the Web-based management interface?
Please check the followings:
•
Check whether the power supply is OK; Try to power on the unit again.
•
Check whether the IP address of PC is correct (in the same network segment as the unit);
