Kohler PW 9000DPA, User Manual

Page: 70 / 86

6: Troubleshooting
6-2
UPS306-01-00 PowerWAVE 9000 DPA User Manual Dated 01-06-2010
6.3 Fault Identification and Rectification Messages and Alarms
Messages will not appear automatically on the LCD as they occur, but will be recorded in the Event Log, with
the time and date of their occurrence.
6.4 Contacting Service
Kohler Uninterruptible Power has a service department dedicated to providing routine maintenance and
emergency service cover for your UPS. If you have any queries regarding your UPS please contact us.
We recommend that your UPS is protected by an Extended Warranty Agreement (see Section 2 for details).
These agreements assist us in caring for your UPS correctly, ensuring that it is well maintained and attended
to promptly should any problems occur.
Alarm Condition Meaning Suggested Solution
UPS FAULT
There is a fault in the UPS and therefore
normal operation cannot be guaranteed Call the authorised service centre for
assistance
MAINS BYP/RECT FAULT
Mains power supply is outside
prescribed tolerance The input power to UPS is too low or
missing.
If site power appears to be OK, check the
input circuit breakers etc. supplying the
UPS
OUTPUT SHORT
There is a short circuit at the output of
UPS (on load side) Check all output connections and repair as
required.
OVERLOAD
Load exceeds the UPS rated power Identify which piece of equipment is
causing the overload and remove it from
the UPS.
Do not connect laser printers,
photocopiers, electric heaters, kettles etc.
to the UPS
OVERTEMPERATURE
UPS temperature has exceeded the
allowed value Check the ambient temperature of the
UPS is less than 30° C.
If the ambient temperature is normal call
the authorised service centre for
assistance.
BATTERY CHARGER OFF
The attached battery and the battery
charger set-up do not correspond or
battery charger fault Call the authorised service centre for
assistance.
INVERTER FAULT
Inverter is faulty. Call the authorised service centre for
assistance.
SYNCHRON FAULT
The inverter and mains are not
synchronised. The frequency of the input voltage to the
UPS is outside operational limits and the
UPS static bypass has been temporarily
disabled.
BATTERY IN DISCHARGE
Battery is near end of autonomy Shutdown load connected to UPS before
the UPS switches itself off to protect its
batteries
MANUAL BYP IS CLOSED
Maintenance Bypass closed. Load
supplied by mains This alarm is only displayed if the UPS is
on Maintenance Bypass
Kohler Uninterruptible Power.
7 Jurong Pier Road
Singapore 619159
Tel: +65 6302 0708
Fax: +65 6302 0717
Email: E: serviceUPS.sg@kohler.com