Troubleshooting
KODAK PROFESSIONAL Large
Format 3000 Series Inkjet Printers
65
TROUBLESHOOTING
POSSIBLE PRINTER PROBLEMS AND THEIR SOLUTIONS
This chapter describes the problems you may occasionally have with your printer and
how to resolve them.
1. After turning the power switch ON, the printer does not start.
Possible Cause
Solution
Reference
Is the power cable
connected?
Connect the power cable.
Installing the Printer
Are you using the correct
voltage?
Use the correct voltage.
Installing the Printer
Is the printer's cover open or
is the hold lever UP?
Close the printer cover. Put
the hold lever in the DOWN
position.
Installing the Printer
Broken fuse
2. After loading the media, the media loading sequence does not start.
Possible Cause
Solution
Reference
Is the printer's cover open or
is the hold lever in the UP
position?
Close the printer cover. Put
the hold lever in the DOWN
position.
Installing the Printer
Is the media loaded straight?
Load the media straight.
Setting Up the Printer
Are the ink cassettes
installed?
Install the ink cassettes.
Setting Up the Printer
3. The printer does not start after sending data from your computer
Possible Cause
Solution
Reference
Is the interface cable
connected?
Refer to "Connecting the
Interface Cable".
Setting Up the Printer
Are the ink cassettes
installed?
Install the ink cassettes.
Setting Up the Printer
Is there still ink in the
cassettes?
Replace the ink cassettes.
Maintaining the
Printer