Troubleshooting
KODAK PROFESSIONAL Large
Format 3000 Series Inkjet Printers
67
8. Cannot cut the roll media cleanly.
Possible Cause
Solution
Reference
Is your cutting blade still
sharp enough?
Replace your cutting blade.
Maintaining the
Printer
Does the media have static
electricity?
Remove the static electricity.
Setting Up
the
Printer
9. Initial Ink replenishment does not work.
Possible Cause
Solution
Reference
Is the cover open or is the
hold lever in the UP position?
Close the cover or put the
lever in the DOWN position.
Setting Up the Printer
Are the four ink cassettes
installed correctly?
Make sure that all four ink
cassettes are installed
correctly.
Setting Up the Printer
10. After Initial Ink replenishment, the Ink does not appear.
Possible Cause
Solution
Reference
Are the ink cassettes frozen?
After leaving them for at least
three hours at room
temperature, proceed with
cleaning several times.
Setting Up the Printer
Did you turn the power switch
OFF after replenishment?
Turn the switch back ON and
continue the replenishment.
Setting Up the Printer
After replenishment the
printer does not print
normally.
Execute cleaning several
times, and check every time.
Setting Up the Printer
11. During the media loading sequence, media gets torn or gets jammed.
Possible Cause
Solution
Reference
Are you using approved
media?
Use only approved media
Setting Up the Printer
Is the hold lever down?
Make sure to put the hold
lever in the DOWN position.
Setting Up the Printer
In case of a cut sheet, is the
edge of the media aligned
with the leading edge of the
print plate?
Align the edge of the cut
sheet with the leading edge of
the print plate.
Setting Up the Printer
In case of using roll media, is
the edge of the media parallel
with the edge of the printer
during the media detection
sequence?
The roll media and the
baseline should be installed
parallel.
Setting Up the Printer
