Kingston Technology DataTraveler 4000 G2, User Manual

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Document No. 48000127-001.A04 DataTraveler
®
4000 G2 Page 26 of 27
*Note: A device format will erase ALL of the information stored on the DT4000 G2’s secure data
partition.
Drive Letter Conflict (Windows Operating Systems)
As mentioned in the ‘
System Requirements ’ section of this manual (on page 3), the DT4000 G2
requires two consecutive drive letters AFTER the last physical disk that appears before the ‘gap’ in
drive letter assignments (see
Figure 10.5 .) This does NOT pertain to network shares because they are
specific to user profiles and not the system hardware profile itself, thus appearing available to the OS.
This means that Windows may assign the DT4000 G2 a drive letter that is already in use by a network
share or Universal Naming Convention (UNC) path, causing a drive letter conflict. If this happens,
please consult your administrator or helpdesk department for information on changing drive letter
assignments in Windows Disk Management (administrator privileges required.)
Figure 10.5 – My Computer
In this example, the DT4000 G2 uses drive F:, which is the first available drive letter after drive E: (the
last physical disk before the drive letter gap). Since letter G: is a network share and not part of the
hardware profile, the DT4000 G2 may attempt to use it as its second drive letter, causing a conflict.
If there are no network shares on your system and the DT4000 G2 still will not load, it is possible that a
card reader, removable disk or other previously-installed device is holding on to a drive-letter
assignment and still causing a conflict.
Please note that Drive Letter Management, or DLM, has improved significantly in Windows Vista and 7,
so you may not come across this issue. However, if a conflict does occur and you are unable to resolve
it, please contact Kingston’s Technical Support Department for further assistance.