MY20K10 - 12_1.0_11.01.2021
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Operation
6.3
Error message
6.3.1
On-board computer
The drive system monitors itself continuously and
displays a number as an error message if a known
error is detected. The system may switch off
automatically depending on the type of error.
Code Description
Method of resolution
410
One or more on-board
computer buttons are
blocked
Check whether buttons are
jammed because dirt has
accumulated between them,
for example.
Clean buttons if necessary.
414
Control panel connection
problem
Contact specialist dealer.
Have ports and connections
checked.
418
One or more buttons on
the control panel are
blocked
Check whether buttons are
jammed because dirt has
accumulated between them,
for example.
Clean buttons if necessary.
419
Configuration error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
422
Motor connection problem
Have ports and connections
checked.
423
Battery connection
problem
Have ports and connections
checked.
424
Communication error with
components communi-
cating with one another
Have ports and connections
checked.
426
Internal time-out error
It is not possible to display or
adjust the tyre size in the basic
settings menu in this error status.
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
430
On-board computer
battery flat
Charge the battery (in its
mount).
431
Software version error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
440
Internal motor error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
450
Internal software error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
460
USB connection error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
Table 29: List of on-board computer error messages
490
Internal on-board
computer error
Have on-board computer
checked.
500
Internal battery error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
502
Fault in the lighting
1
Check the light and its
cabling.
2
Re-start the system.
3
Contact your specialist
dealer if the problem
persists.
503
Speed sensor error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
504
Speed signal manipu-
lation detected
Check position of spike
magnets and re-adjust if
necessary.
Check for manipulation.
Assistance from drive has
been reduced.
510
Internal sensor error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
511
Battery internal error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
530
Battery error
1
Switch off system.
2
Remove the battery.
3
Re-insert battery.
4
Re-start electric drive
system.
5
Contact your specialist
dealer if the problem
persists.
531
Configuration error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
540
Temperature error
The S pedelec is outside
the permitted temperature
range.
1
Switch off the system to cool
the motor and battery down
or warm them to the
permitted temperature
range.
2
Re-start the system.
3
Contact your specialist
dealer if the problem
persists.
550
An inadmissible electrical
load has been detected
1
Remove consumer.
2
Re-start the system.
3
Contact your specialist
dealer if the problem
persists.
Code Description
Method of resolution
Table 29: List of on-board computer error messages
