DN1670-1609
20
8. Select the
Protocol
(
UDP
or
TCP
)
9. Change the
Port
number, if required.
Note:
The port number should only be changed when you have more than one IP Link at the same
remote site.
10.Click
OK
.
11. Repeat the procedure for each IP Link at this site.
Confirming IP Link Communication with the Gateway
The IP Link should begin communicating with the Gateway within a few minutes. To confirm that they
are communicating, please verify the following:
12.Verify that the IP Link heartbeat pattern LED is flashing 1 quick flash/sec. as per
Table 1 on page 4
.
13.Verify communication between the new IP Link and the Gateway. From the EntraPass workstation
Operation
menu, select
Site
and then select the Gateway from the
Gateway List
.
Note:
For the EntraPass Special Edition application, there is no
Gateway List
selection.
The
Communication status
must read as follows:
IP Link communication OK
.
If the communication status does not indicate IP Link communication OK, check the descriptions
for the other messages:
•
IP Link communication unknown
: The IP Link is starting up.
•
IP Link communication failed
: The IP Link has failed to report to the Gateway.
•
Failed to reach IP Link
: The Gateway is not receiving the IP Link confirmation through the
communication port 18801.
-
Check if network cable is connected to RJ-45 connector on IP Link.
-
Verify configuration port number if there are more than one IP Link at the remote site.
-
Verify port forwarding assignments at both sites, see
Table 10 on page 17
and
Table 11 on
page 18
.
-
Validate the addresses (IP or DNS) of the Gateway in EntraPass and the IP Link.
Summary of Contents for IP Link
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