17
DN1670-1609
IP Link Installation Manual
7- Verifying Communication with the IP Link
1. Verify the communication status between the new IP Link and the Gateway. From the EntraPass
workstation
Operation
menu, select
Site
.
2. Select the Gateway from the
Gateway List
.
Note:
For the EntraPass Special Edition application, there is no
Gateway List
selection.
The
Communication status
must read as follows:
IP Link communication OK
.
If the communication status does not indicate IP Link communication OK, check the descriptions
for the other messages:
•
Broadcast IP Link succeeded waiting for heartbeat
: Broadcast confirmation to IP Link.
•
IP Link communication unknown
: The IP Link is starting up.
•
IP Link communication failed
: The IP Link has failed to report to the Gateway.
•
Failed to reach IP Link
: The Gateway is not receiving the IP Link confirmation.
-
Check if network cable is connected to RJ-45 connector on IP Link.
8- Configuring the IP Link in a WAN/Internet
Preparing the WAN for the
IP Link
When using the IP Link in a WAN configuration behind a router/firewall, it is necessary to forward
port(s) for both the local (Gateway) and the remote (IP Link) sites. Typically, this will be performed by
the Network Administrator.
UDP:
1. Ports used at the Corporate Gateway location: Forward ports 18001 and 18801 to the IP address of
the Gateway.
If
the IP Link is within the
then
go to
local DHCP server (LAN)
Step 1.
remote DHCP server (WAN)
Procedure 8 on page 17
.
Table 10: Gateway Ports
Purpose
Port
Firmware upgrade
18001
Communication with IP Link
18801
Summary of Contents for IP Link
Page 2: ......
Page 4: ...DN1670 1609 ii ...
Page 31: ...27 DN1670 1609 ...
Page 32: ...DN1670 1609 28 ...
Page 34: ......
Page 37: ...DN1670 1609 ...
