Symptom
Action
The View Remote screen turns
black.
The screen flickers.
The screen freezes.
Cannot perform remote
operation.
0
The network path is congested.
Wait a while before refreshing (reloading) the web browser.
0
Clear the cache in your Web browser.
The clips cannot be uploaded
to the FTP server.
0
Adjust the [Clip Server] settings.
0
If a file size limit is set in the FTP server, set the size limit such that it
is larger than the maximum size of the recorded clip.
0
Take necessary action as described in “[List of FTP Transfer Errors]
The wireless LAN is
disconnected.
0
The wireless LAN may be disconnected depending on the
environment. Change the usage environment.
0
Connect via wired LAN.
P186 [Connecting to Network via [LAN] Terminal
The images and audio sound
during live streaming are
choppy.
0
Depending on the connection method to the network and connection
environment, streaming may not be possible with the encoding bit rate
specified. Please reduce the encoding bit rate.
GPS signal cannot be
received.
u
v
0
Signal reception from GPS satellites may be affected by buildings or
trees.
Perform positioning preferably at an unobstructed location with a clear
view.
0
Radio wave reception may be affected by weather conditions such as
on a cloudy or rainy day.
The position is not accurate.
u
v
0
The precision error may be up to hundreds of meters if the GPS signal
is weak or reflected off surrounding buildings.
Troubleshooting
225
Others
Summary of Contents for Connected Cam GY-HC900CHE
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