FAQ
Q1: Why is my Power light off and the extender not working?
A1: Please ensure the right side switch is ON
Q2: How to reset the repeater?
A2: When the POWER LED of the repeater is solid on, press the RESET button on the
repeater and hold for 8 seconds and then release. After the POWER LED turns solid
on, the repeater is restored to the factory settings.
Note: Please ensure pressing the RESET button for 8 seconds after the device is
powered on.
Q3: Why does the repeater fail to find the Wi-Fi network of my router/modem?
A3: The router may be encrypted with WEP or WPA/WPA (Enterprise). Change the
encryption type of the router to WPA-PSK, and try scanning again.
Q4: Why does it fail to log in to Web page of the repeater?
A4: Please check if the situation is before or after network extension.
a. Before extension
•
Please confirm you are connected to the correct SSID (wireless network) of the
repeater
(see the name of its wireless network on the product label).
•
Check if the IP address that entered in the address bar is correct (192.168.0.2).
•
If you are unable to log in, please close the browser (not just return) and open a
new page to try again.
If it still failed, please clear all the browser cache or reboot your mobile device.
•
If none of the above solutions work, it is recommended to restore factory settings
or recharging the plug in the socket, then try connecting and logging in again.
b. After extension
Method 1:
•
Make sure that you are connected to the correct SSID (wireless network) of the
repeater. If the SSID of the repeater is the same as the uplink wireless network (SSID
of the router), please check if you are connected to the wireless network of the
repeater.
•
Then log in to this IP address: 192.168.0.2
•
If it failed, please cut off the power supply and re-connect the power supply. Then
try logging in to the above IP address after the repeater extends automatically.
•
If it still does not work, please replace with another laptop or mobile phone to log
in.
Method 2:
•
Make sure you are connected wirelessly (either to the router or to the repeater),
and then log in to the Web page of the router;
•
Open the Client List to view connected devices. After finding the MAC address (see
