Section 10 Failures and After-Sale
Services
10-12
10.4 After-Sale
Services
10.4.1 About the retaining period of service parts
The retaining period of the performance-critical parts for servicing this product (parts required to
maintain the functionality of the product) is 10 years after the discontinuation of production.
10.4.2 When requesting a repair
If you suspect a failure, please read "10.3 Troubleshooting" thoroughly first and check the unit again.
If you still detect abnormality, stop using the product and contact your sales representative, our sales
department, nearest branch office or sales office.
•
Repair during the warranty period
: If a failure occurs in the course of using the product correctly
according to the explanations and instructions in the Instruction Manual, your sales representative
or our company shall repair the product at no charge. However, repairs of failures caused by misuse,
negligence, or act of God such as natural disasters and fire shall be chargeable.
•
If the warranty period has expired
: If functionality can be recovered by repair, repair shall be
made by the request of the customer for a fee.
•
Please provide the following information
:
-
Product name, model name, manufacturing date, serial number
-
Description of abnormality (as detail as possible) (Please refer to the next page "Radar Failure
Checklist.")
-
Business name or organization name, address, phone number
10.4.3 Recommendation of inspection and
maintenance
Although it depends on the usage state, performance may deteriorate by change in parts over time,
Separately from regular care, inspection and maintenance are recommended.
Regarding inspection and maintenance, please contact your sales representative, our sales
department, nearest branch office or sales office.
Please note that there is a charge for inspection and maintenance.
If you have questions regarding after-sale services, please inquire your sales representative,
our sales department, nearest branch office or sales office.
Summary of Contents for JAN-7202
Page 2: ......
Page 19: ...xvii CWA 246 26inch Display Unit Mount Kit Warning Label ...
Page 20: ...xviii CWA 245 19inch Display Unit Mount Kit Warning Label ...
Page 21: ...xix NQE 3141 4A 8A Interswitch Unit Warning Label ...
Page 22: ...xx EQUIPMENT APPEARANCE CWA 245 Display Unit CWA 246 Display Unit ...
Page 24: ...xxii NWZ 207 214 19inch Display NWZ 208 26inch Display NQE 1143 Junction box Option ...
Page 34: ...Contents 8 ...
Page 50: ...Section 1 Overview 1 16 Outline Drawing of 19inch Desktop Frame CWB 1594 ...
Page 56: ...Section 1 Overview 1 22 ...
Page 66: ...Section 2 Name and Function of Each Unit 2 10 ...
Page 118: ...Section 3 Basic Operations 3 52 ...
Page 166: ...Chapter 4 Conning Display 4 48 ...
Page 256: ...Section 9 Maintenance Inspection 9 48 ...
Page 272: ...Section 10 Failures and After Sale Services 10 16 ...
Page 274: ...Section 11 About Disposal 11 2 ...
Page 331: ......