joule Thermalstore 1.0, Installation Manual

Page: 56 / 68

Thermalstore
56
Taking The Cylinder Out Of Use
SHUTTING DOWN
Ensure the cold water supply is isolated and at least two hot water draw off points
are open prior to draining the cylinder.
One of the hot water draw off points should be as close as possible to the height of
cylinder in draw off terms.
Where applicable use the drain valve at the cold water inlet to drain the contents of
the cylinder.
Isolate the coil from the main heating system. If necessary blow out the coil prior to
moving the cylinder.
RECYCLING AND DISPOSAL
The cylinder or any of its components must not be disposed of in domestic
rubbish. The material in the cylinder, packaging and components contain recyclable
materials and they should be disposed of properly and in accordance with national
regulations.
GUIDANCE IN THE EVENT OF A PROBLEM
If you have a problem in the first year, contact the plumber who fitted the unit.
Thereafter contact the plumber who carries out the annual servicing for you. If your
cylinder develops a leak we will supply you with a new one. We ask for a
nominal upfront payment to prevent fraud and we will require the original unit to
be returned to us for inspection along with a copy of your Service Log Book. If it is
confirmed that it has failed within the terms of the guarantee your upfront payment
will be refunded.
If a component part fails within the guarantee period, we will send you a new one
without any upfront charge. Credit card details may be taken to prevent fraud. We
ask you to post the faulty part back to us within one month by recorded delivery.
If you do not return the part we will charge you for it and for the postage and
packing. If your part fails after the guarantee period, we will ask for upfront
payment.