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installaton guide
www.jouleuk.co.uk
4.11 FAULTS DISPLAY
Installation, service and maintenance may only be carried out by a
certified contractor. The following table lists the fault codes and their
remedies .
Display
Description
Remedy
E01
Fault in the temperature sensor at the top of the cylinder
Notify certified contractor
E02
Notify certified contractor
E03
Temperature sensor for air inlet not working
Notify certified contractor
E04
Temperature in cylinder > 80 °C
If the problem persists after pressing “OK”,
notify a certified contractor.
E05
NTC temperature sensor (evaporator plates) not working Notify certified contractor
E06
Setting buttons hold down for longer than 30 seconds .
Release buttons
E07
Notify certified contractor
E08
Notify certified contractor
E09
• System emptied incorrectly
• Water shortage (> 12h)
• Fault in the pump
Clear the fault Notify certified contractor
E10
• Resistor not working
• High limit safety cut-out not working
• Temperature of high limit safety cut-out set to a lower
value than the appliance
Notify certified contractor
E11
• Fault in the fan
• Pressure loss in the pipes
• Leaks in refrigerant circuit
• Fault in the compressor
• Expansion valve not working
• Drying filter not working
Notify certified contractor
4.11.1 DISPLAY
Display
Description
Remedy
HOT
Supply air temperature > 35 °C
System stops automatically in the “Heat
pump” operating mode if the air inlet tem-
perature is below -10 °C or above 35 °C.
General operating conditions are checked
on an hourly basis .
COLD
Fault in the temperature sensor
