7
CONCERN
POSSIBLE CAUSE & ACTION TO BE TAKEN
My drill will not run.
1. Make sure the battery is pushed all the way in until it clicks and is
in the locked position.
2. Make sure the battery is not low on power. Charge if necessary.
3. The battery may be too cold. Place battery in a warm area.
I have to push down hard to
drill a hole.
Center point or Ripper™ blade may be dull. Correctly sharpen the
blade or center point or replace.
My drill runs but does not cut.
1. Check to make sure the control switch is in the clockwise rotation
position.
2. You may have a dull center point or Ripper™ blade. Sharpen or
replace.
3. You may have concern with the cutting head.
My battery does not charge.
1. Make sure you have the battery pushed all the way into the charger.
2. Make sure the charger is plugged in.
3. Check the electrical breaker for the outlet you are using.
4. Check to make sure the charger contacts haven’t been shorted out
by debris or foreign material.
5. If the air temperature is above 35°F/2°C - 100°F/38°C in the area
you are charging, the charger will not charge the battery.
6. If the battery is warm or hot, the charger will not charge until the
battery cools down. You can leave the battery on the charger and
the charger will automatically start when the battery cools down.
I can’t find my serial number.
The serial number is located on a black decal with white font and is
located on the back of the powerhead cover behind the battery. The
serial number is 13 characters and looks like: 58XXXXXXX-XXX.
My drill runs then stops.
1. Battery may be low on power. Charge battery.
2. Check to make sure battery is pushed into its locked position
3. Try powering drill assembly without drilling into ice. If the drill stops
when powered and not drilling ice contact Jiffy® Customer Service
4. If drill assembly stops at bottom of hole lift up on powerhead handles
and start the drill and slowly set back down in the hole and finish
drilling hole while lifting up on the powerhead.
Contact Jiffy® Customer Service:
Email – [email protected]
Phone – 920-467-6167
Website – www.jiffyonice.com
800-861-9559 in Canada
ROGUE™ TROUBLESHOOTING GUIDE
