IOM J500.32
Jerguson
®
LumaStar
™
2021.05
8
16633 Fol
tz Parkway ● Strongsville, OH 44149 USA ● Telephone: +1 (440) 572-1500 ● Fax: +1 (440) 238-8828
www.clark-
reliance.com ● [email protected]
6.5 Troubleshooting
Troubleshooting Steps
CAUTION:
Some of these troubleshooting steps are performed with live voltage applied. The assembly
should be moved to a safe area before beginning work. A qualified and properly trained technician must
perform these steps.
1. Remove enclosure cover and look to see if red LED power indictor is on. If red LED is on, go to step 4.
2. Check AC wiring to make sure it is properly installed and tightened in connector.
3. Using a meter, verify AC line voltage at AC connector.
4. Disconnect AC power. Using a small pair of needle-nose pliers, gently remove fuse from holder.
5. Check fuse for continuity with an Ohm meter. If there is continuity, re-install fuse. If there is no continuity,
replace fuse.
6. Check DC output wiring to make sure it is properly installed and tightened.
7. Reconnect AC power.
8. Using a voltmeter set to DC; measure the voltage across the output connector. Voltage should be
between 9VDC and 15VDC.
9. Unscrew and remove blue power cord. Inspect the 4 pins inside end connector to make sure they are
straight and undamaged. If pins are bent, use a small pair of needle-nose pliers to straighten bent pins.
If pins are missing, contact factory.
10. Reconnect power cord making sure connectors are fully seated and tightened.
11. If all steps above check OK, contact factory for support.
