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JensenScandinavia AS All rights reserved 2011
eBOX
User Manual
7.6 Lost Master Key
1.
Reset eBOX by pressing both the COPY and RELEASE buttons simultaneously for 2
seconds until a beep sound is heard.
2.
Wait approx. 15 seconds. This process will render the lost master key invalid. The
administrator’s private folder has not been deleted, but will be temporarily
inaccessible.
3.
Refer to section 7.2.1 using a new eBOX master key (any eBOX key can serve as a
master key, as long as it is the first key being authenticated after resetting the
system).
4.
Launch the eBOX application, type your password (old or new) and confirm it. The
system will automatically link your username to your existing private folder.
…BEEP
