21
Malfunction indicator light
If a malfunction of the product’s electrical and/or electronic system is detected, the display
screen will show the message “Error Code” and the corresponding identifying Error Code. Refer
to the following summary table to find the description of the fault and the corresponding action
to be taken to allow the product to be restored to correct operation, either by you alone and/or by
contacting the after-sales service for support:
www.jeepurbanemobility.com/en/support/
Error Code
Description
Resolution / Suggested action
07
Protection from overvoltage
Remove or reinsert the battery. If the problem
persists, update the control unit. If the problem
persists, it will be necessary to replace the battery.
08
Hall sensor signal error
Check that all electric motor terminals are properly
connected. If the problem persists, replace the motor.
09
Error in motor phases
Replace the motor.
10
Maximum motor temperature protection
value reached
Switch off the system and allow the product to cool
down. If the problem persists, replace the motor.
11
Motor temperature sensor error
Replace the motor.
12
Control unit temperature sensor error
Replace the control unit.
13
Battery temperature sensor error
Check that all battery terminals are properly
connected to the motor. If the problem persists,
replace the battery.
14 - 15
Control unit temperature sensor error
Switch off the system and allow the product to cool
down. If the problem persists, replace the control unit.
21
Speed sensor error
Switch off the system and check that the speed
sensor terminal is properly connected. Check that
the magnet (located on the rear wheel spoke) and
the speed sensor are correctly aligned and spaced
between 10mm and 20mm (fig.A). If the problem
persists, update the control unit or replace it.
25 - 26
Torque signal error
Check that all connections have been made correctly.
If the problem persists, update the control unit. If the
problem persists, replace the torque sensor.
27
Control unit overcurrent
Update the control unit. If the problem persists,
replace the control unit.
30
Communication problem
Check that all connections have been made correctly.
If the problem persists, update the control unit. If the
problem persists, replace the control unit.
35 - 36 - 37
Fault in the detection systems
Update the control unit. If the problem persists,
replace the control unit.
41 - 43 - 44 - 47 - 48
Battery voltage too high
Replace the battery.
42
Battery voltage too low
Charge the battery. If the problem persists, replace
the battery.
45
Battery temperature too high
Switch off the system and allow the product to cool
down. If the problem persists, replace the battery.
46
Battery temperature too low
Remove the battery and allow it to reach a
temperature above 10°C. If the problem persists,
replace the battery.
81
Bluetooth® module fault
Update the display. If the problem persists, replace
the display.
