Troubleshooting the Ethernet Connection and Adapter
Resetting to Factory Defaults
To reset the Ethernet adapter configuration parameters to the factory defaults, press the
panel button and hold it in while turning the printer power on. Keep the panel button pressed
until the status Indicator light turns
green
, then release the panel button. To print a
configuration card, press and hold the ethernet switch.
Ethernet Adapter Status Indicator
A bi-color status Indicator displays the operational status of the Ethernet adapter. The
following conditions might occur:
1
During normal operation, the LED is solid
green
for more than 30 seconds. This
indicates all the hardware is functioning properly and the Ethernet adapter has
detected the presence of the network. It does not mean the Ethernet adapter has an IP
address or is attached to a printer queue.
2
If the LED is rapidly flashing
green
(9 times/sec), the Ethernet adapter has not
detected the presence of a network cable. To solve the problem:
Verify that the network cable is appropriate for the network and has an RJ-45
connector.
Turn the printer power off (O). Remove the network cable from the Ethernet adapter.
Plug the network cable back in until you hear a positive click. Check the other end of the
cable in the same manner. Turn the printer power on; if the Ethernet adapter still does
not detect a cable, continue.
Connect the Ethernet adapter to a known good network connection. If the Ethernet
adapter is still unable to detect the network cable, contact technical support for
assistance.
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