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E-1
Appendix E Troubleshooting & FAQ
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APP E
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Appendix E Troubleshooting &
FAQ
If a problem occurs, perform operation according to the FAQ items
If the problem cannot be solved, reboot the device.
If an error is still detected, collect device logs, and then stop using the device, and contact your
distributor with the collected logs (refer to Section 7).
Even if the device is rebooted, saved data will not be deleted.
E.1 Power on, start and termination
Problem
Probable cause
Confirmation item
The BDE is not powered on.
No BDE LED lights.
The power cable is
disconnected.
Extract and then insert the power cable.
The breaker in
distribution board is
OFF.
Confirm that the breaker in the distribution
board is ON.
The BDE power
switch is OFF.
Turn the BDE power switch to OFF again,
and then turn it to ON.
The fuse is blown out. If the problem cannot be solved according to
the above confirmation items, replace the
fuse with spare parts.
After power on, sweep takes
place when STS1 to STS4
LEDs light in red.
Software is being
modified.
Wait about 10 minutes.
Since AIM and BIM software versions are
different, AIM is upgraded to BIM software
version.
STS1 to STS4 LEDs light in
green and sweeping.
Automatic update is
in process.
Wait about 3 minutes.
AIM and BIM are upgraded.
STS1 to STS4 LEDs light in
red blinking faster at once
Excessive vibration
and impact on ADE.
Refer to “Appendix E.6 Problem related to
vibration and impact”
The READY LED continues
to light in red.
The device is started
in Safe mode.
Turn the BDE power switch to OFF, and
then turn it to ON.
READY LED blinks in red.
A hardware error is
detected.
Confirm the LED of STS1 to STS4 LEDs
lighting in red, and refer to “Appendix E.4
Corrective action when alarm occurs.”
ANT LED lighted in red.
Satellite search
failed.
Turn the BDE power switch to OFF, and
then turn it to ON.
Summary of Contents for JUE-60GX
Page 2: ......
Page 26: ...Section 1 Inmarsat GX systems 1 6...
Page 34: ...Section 2 Introduction of the JUE 60GX 2 8...
Page 102: ...Section 6 Maintenance 6 2...
Page 104: ...Section 7 After sales service 7 2...
Page 106: ...Section 8 Specification 8 2...
Page 118: ...Appendix C Initializing the settings to the factory default state C 2...
Page 120: ...Appendix D List of Initial Values Version 0100 D 2...
Page 140: ...Appendix F LED of BDE F 6...
Page 144: ...Appendix G Abbreviations and Glossary G 4...
Page 146: ...Appendix H JRC Network H 2...
Page 148: ...Appendix I Hazardous substances of Electrical and electronic Products I 2...
Page 149: ......