Japan Radio Co. JUE-60GX, Instruction Manual, Page: 103 / 150

7-1 Section 7 After-sales service
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付録
Section 7 After-sales service
When ordering repair
When a fault has been detected, refer to the “Appendix E”. If it is not improved, turn OFF and ON the
power switch of the equipment to reboot. Still it persists, stop operation and contact the purchasing
dealer.
During the guarantee term;
JRC will repair the equipment or exchange any parts proven to be malfunctioning under normal use.
The user is requested to have operated the equipment as instructed in the instruction manual.
In the following cases, guarantee service is not accepted.
• Product Registration to JRC has not been made immediately after the JUE-60GX was
commissioned. Product Registration to JRC is made by accessing to
“http://www.registration.msd.jp/msdroot/GX/FX/Page/TopMenu.aspx” or sending Installation
Report (prepared by agency) or Product Registration Sheet (attached on the last page of this
manual) to JRC.
• The equipment has been subjected to accident, abuse, or misuse, shipping damage, alternations,
incorrect and/or non-authorized service.
• The trouble, failure, malfunctioning and whatever is due to Act of God, fire, flood, explosion,
accident, strikes, labor troubles or other industrial disputes, war (declared or undeclared), armed
conflict, civil disturbance, embargoes, blockades, legal restrictions, riots, insurrections or any other
cause beyond the control of JRC and the purchaser.
Service out of the guarantee term;
If the function is recoverable by a repair, JRC will arrange a charged service on customer’s demand.
To request a guarantee or non-guarantee service, please inform us of;
• Ship’s name, model name, date of manufacture, serial number.
• How trouble arose. Go into details as much as possible.
• Name of the office, organization etc. of the vessel, the contact place and the telephone/fax number.
Recommendation of professional maintenance
The performance of the set may degrade due to the aging of parts and so on, although the rate
depends on how the equipment is used.
Maintenance by professional service engineer other than daily check by ship’s crew is recommended.
For this professional maintenance, please contact the purchasing dealer. This is a charged service.
Disposal of the JUE-60GX
Follow the rule of the pertinent local government when you abandon the JUE-60GX (ADE).
For details, contact the dealer, our service office (Refer to the list of offices at the end of the volume) or
a concerned local government.