Iwatsu Omegatrek PS6 Owner'S Manual Download Page 15

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TABLE OF CONTENTS - xi

UNANSWERED INCOMING OUTSIDE LINE WARNING TONE.................250

UNIVERSAL NIGHT ANSWER........................................................................251

VOICE MAIL MESSAGE ..................................................................................251

VOICE MAIL MONITOR (ANSWERING MACHINE EMULATION) ...........254

WHISPER PAGE ................................................................................................255

WHISPER MONITOR ........................................................................................255

SECTION 5 – ATTENDANT POSITION USER GUIDE ................ 257

ATTENDANT POSITION............................................................. 259

IWATSU ICON SERIES IX-59DS .....................................................................259

IWATSU ENTERPRISE DSS.............................................................................260

IX-DSS-3.............................................................................................................260

BASIC FEATURES ..................................................................... 261

MAKING A 911 SUPPORT CALL ....................................................................261

RECEIVING AN INCOMING CALL ................................................................261

TRANSFERRING A CALL TO ANOTHER EXTENSION...............................262

INFORMING A BUSY EXTENSION USER THAT THE ATTENDANT HAS A

SECOND CALL WAITING FOR THEM.......................................................262

DISCONNECTING OR RELEASING A CALL ................................................263

MAKING AN INTERCOM GROUP CALL.......................................................263

MAKING AN E-RESPONSE HELP CALL .......................................................263

RECEIVING AN INTERCOM CALL ................................................................263

PUTTING A CALL ON HOLD ..........................................................................264

PICKING UP A CALL ON HOLD .....................................................................264

PUTTING A CALL ON CALL PARK ...............................................................264

ANSWERING A CALL THAT RETURNS TO THE ATTENDANT POSITION265

MAKING AN OUTGOING CALL.....................................................................265

MAKING AN INTERCOM CALL .....................................................................265

MAKING A PAGE ANNOUNCEMENT ...........................................................266

ADVANCED FEATURES ............................................................ 267

911 CALL INDICATION ...................................................................................267

ALARM CLEAR.................................................................................................267

ATTENDANT AUTOMATIC HOLD ................................................................267

ATTENDANT OVERRIDE ................................................................................268

AUTOMATIC ANSWER MODE .......................................................................268

ABANDONED/ ALL CALL...............................................................................268

CALL INTERCEPT ............................................................................................269

CALL SWAP.......................................................................................................269

CCSU SERIAL NUMBER / ECS SOFTWARE VERSION DISPLAY..............269

CLOCK SET/ADJUSTMENT ............................................................................270

DIRECT STATION SELECTION ......................................................................270

DSS SCREEN CONTROL..................................................................................271

FLEXIBLE NIGHT ANSWER ...........................................................................271

INCOMING CALL TERMINATION .................................................................271

MESSAGE WAITING CONTROL ....................................................................272

Summary of Contents for Omegatrek PS6

Page 1: ......

Page 2: ...f call detail recorders and other such devices systematic monitoring of all telephone call activity and implementing corrective measures can minimize the possibility of fraud ICON Voice Networks and o...

Page 3: ...optional third party equipment or configuring the system to use assigned telephone numbers ANI for defined areas or a station or group of stations The Distributor is hereby warned to check local laws...

Page 4: ...tware may be reproduced in any form or any means without the permission of ICON Voice Networks This manual was written for systems with version 8 x software In some cases available feature operations...

Page 5: ...IX 5910 IP TELEPHONE 20 IWATSU ICON SERIES IX 5900 IP TELEPHONE 21 IWATSU ICON SERIES IP SOFTPHONE 21 IWATSU ICON SERIES IX 5810 DIGITAL TELEPHONE 22 IWATSU ICON SERIES IX 5800 DIGITAL TELEPHONE 23 I...

Page 6: ...KEY UNIT 35 IX LRAU IX 12KTD S 3 ONLY 35 IX BPCU IX 12KTD S 3 ONLY 35 IX BPAD 35 IX SNHD 35 IX SHHD 35 IX SSHD STANDARD HANDSET 36 IX AUTD 36 IX PHSAD 36 IX STPD 36 IX VTPD 36 IX ADPD 36 IX SREP 36 I...

Page 7: ...STATION CARD46 IX 044 46 OMEGA VOICE VMI VOICE MAIL SYSTEM CARD 46 IX 4EVMC 46 IX 4SEVMC 47 VOICEMAIL ADAPTOR CARD 47 IX VMAC 47 TRUNK INTERFACE CARDS 48 UNIVERSAL TRUNK CARD 48 IX 8UNTK 48 GROUND STA...

Page 8: ...VANCED SERIAL INTERFACE CARD 54 IX HCIF 54 MISCELLANEOUS INTERFACE CARD 55 IX MISC 55 MISCELLANEOUS SERIAL INTERFACE CARD 56 IX EDVIF 56 FOUR CONFERENCE CIRCUIT CARD 56 IX 4ETRAN 56 VOICE MAIL BACKUP...

Page 9: ...NAL PAGING 69 FLEXIBLE NUMBERING 69 FLEXIBLE RINGING 69 INTERCOM ICM 69 INTERCOM GROUP CALL 69 INTERNAL PAGING 69 ISDN LINES 70 ISDN PRI FEATURES 70 CALL BY CALL SERVICE SELECTION 70 ISDN CALLING NUMB...

Page 10: ...5910 IP TELEPHONE 90 IWATSU ICON SERIES IX 5900 IP TELEPHONE 91 IWATSU ICON SERIES IP KEY TELEPHONE FEATURES 92 SELF LABELING DISPLAY 94 BLUETOOTH OPERATING CONDITIONS 97 BLUETOOTH ENVIRONMENTAL COND...

Page 11: ...OING SCROLLING 136 OUTGOING SEARCH BY NAME 137 STATION LOCK 139 LOCK 139 UNLOCK 139 TEXT MESSAGE 140 MESSAGE SEND REPLY 140 MESSAGE SCROLLING 140 MESSAGE CLEAR 141 MESSAGE REGISTRATION 141 TIME REMIND...

Page 12: ...ROUP CALL 187 MAKING AN E RESPONSE HELP CALL 188 TRANSFERRING A CALL TO ANOTHER EXTENSION 188 TRANSFERRING A CALL TO CALL PARK 188 PUTTING A CALL ON HOLD 189 PICKING UP A CALL ON HOLD 189 PUTTING A CA...

Page 13: ...PLAY CHANGE 214 CAMP ON 214 CLEAR CALL 215 CONFERENCE 215 CONSULTATION HOLD 216 DELAYED RINGING 216 DID NUMBER EXTERNAL CALL FORWARD 216 DIRECT OUTSIDE LINE APPEARANCE 217 DIRECT STATION SELECTION BUS...

Page 14: ...233 QUICK MODE OPERATION 234 REMOTE CALL FORWARDING 235 REMOTE RELAY CONTROL 236 RING MUTING 236 SAVE NUMBER REDIAL 237 SELF LABELING KEYS 238 SHIFT CALL 239 SPEED DIAL 239 SYSTEM SPEED DIAL 239 PERS...

Page 15: ...ING OR RELEASING A CALL 263 MAKING AN INTERCOM GROUP CALL 263 MAKING AN E RESPONSE HELP CALL 263 RECEIVING AN INTERCOM CALL 263 PUTTING A CALL ON HOLD 264 PICKING UP A CALL ON HOLD 264 PUTTING A CALL...

Page 16: ...S 293 MAKING A 911 CALL 293 RECEIVING AN INCOMING CALL 293 TRANSFERRING A CALL TO ANOTHER EXTENSION 293 INFORMING A BUSY EXTENSION USER THAT THE ATTENDANT HAS A SECOND CALL WAITING FOR THEM 294 DISCON...

Page 17: ...STEM TEXT MESSAGE REGISTRATION 319 THROUGH DIALING 319 TRANSFER OFF PREMISE 320 TRUNK ACCESS CONTROL 320 TRUNK FORCED RELEASE 322 SECTION 7 SIP SINGLE LINE TELEPHONE USER GUIDE 325 SIP AND SINGLE LINE...

Page 18: ...RWARD CANCEL 339 FOLLOW ME 340 FLOATING OUTSIDE LINE GROUP ACCESS 340 FORCED VERIFIED ACCOUNT CODE 340 GROUP PARK 340 HOT LINE 341 HOWLER TONE 341 LAST NUMBER REDIAL 341 MASTER HUNT GROUPS 341 MESSAGE...

Page 19: ...9 DIGITAL DOORPHONES 351 SECTION 9 DIRECT INWARD SYSTEM ACCESS DISA USER GUIDE 353 DIRECT INWARD SYSTEM ACCESS DISA 355 SECTION 10 HOSPITALITY FEATURES USER GUIDE 359 HOSPITALITY FEATURES 361 911 SUPP...

Page 20: ...TABLE OF CONTENTS xvi IWATSU ENTERPRISE CS...

Page 21: ...Section 1 Iwatsu Enterprise CS General Description...

Page 22: ...GENERAL DESCRIPTION 2 IWATSU ENTERPRISE CS...

Page 23: ...The FCC Registration Number and Ringer Equivalence Number REN are printed on the equipment label located on the common equipment cabinet of the system IX CME The largest Ringer Equivalence Number is...

Page 24: ...e No 0 5B Service Order Code 9 0F Facility Interface Code 02LS2 Registered Connection RJ21X RJ11 E M TIE LINE CARD TYPE 1 Facility Interface Codes TL31M Service Order Code 9 0F Registered Connection R...

Page 25: ...pment manufactured by Iwatsu meets all FCC requirements for hearing aid compatibility 5 Instruction Regarding the Repair and Refurbishment of Registered Equipment Only the manufacturer or its authoriz...

Page 26: ...on is a violation of Part 68 of the FCC s rules The equipment returns proper Answer Supervision to the local telephone exchange when DID calls are answered by the called station answered by the attend...

Page 27: ...aximum 2nd 3rd 5th 6th Shelf 6 Universal Card Slots 16 port Slots Time Slots 96 Dimensions H x W x D 11 5 x 16 93 x 12 21 Weight 20 lbs Empty 34 lbs Full Capacity Power Supply IX EXPWS IX EXPME2 Expan...

Page 28: ...art Trunks 02GS2 DID Trunks 02RV2 T E M Tie Lines TL31M TL32M OPS Lines 0L13C T1 SF 04DU9 BN T1 ESF 04DU9 1KN ISDN BRI 02IS5 ISDN PRI 04DU9 1KN Attendant Console Maximum Attendant Positions 32 Loop Ke...

Page 29: ...Trunk Card IX DTI T 1 circuit Media Gateway Channels IX MBU 24 Channels IX EMBU 24 Channels IX MBU 3 IX EMBU 96 Channels Software Abandon Call Storage 500 call records Account Codes 12 digits Call For...

Page 30: ...15 Local Survivability Yes Full Feature Transparency Yes Communications Channels per T1 Span 46 Data Channel Split on T1 Span Yes Resource Sharing Across Network Yes Voice Compression Yes Proprietary...

Page 31: ...the IX PWSE and IX PWSES Power Supply Capacities1 This table lists the maximum port capacities for an Iwatsu Enterprise CS based on configuration utilizing the IX PWSE or IX PWSES power supply in the...

Page 32: ...inimum of 8 trunk ports supported 1016 station ports 8 trunk ports 1024 total ports Maximum of 64 remote IP stations via Internet mode connection 5 The maximum number of TDM station ports per shelf ma...

Page 33: ...ION 13 Iwatsu Enterprise CS with Iwatsu Enterprise CS Expansion Hardware Capacity1 Maximum port capacities for an ECS with ECS expansion shelves based on configuration and power supply See Notes on th...

Page 34: ...minimum of 8 trunk ports supported 1016 station ports 8 trunk ports 1024 total ports Maximum of 64 remote IP stations via Internet mode connection 5 The maximum number of TDM station ports per shelf m...

Page 35: ...IPTION 15 Iwatsu Enterprise CS with ADIX APS Expansion Hardware Capacity1 Maximum port capacities for an ECS with ADIX APS expansion shelves based on configuration and power supply See Notes on the fo...

Page 36: ...ports a maximum of 1024 IP or IP TDM ports this number assumes a minimum of 8 trunk ports supported 1016 station ports 8 trunk ports 1024 total ports Maximum of 64 remote IP stations via Internet mode...

Page 37: ...CD display 1 IX 5900 9 line keys with 2 line LCD display 1 IX 5910 16 line Multipurpose keys with 7 line LCD display 1 IX 5930 30 line keys with 15 line LCD display 1 IX 59DS 30 Self labeling keys wit...

Page 38: ...s This new tool gives IT managers the ability to make changes edit system settings and view the status of IP traffic and network resources in real time The Browser Programmer supports up to 10 concurr...

Page 39: ...tgoing telephone calls with Caller ID ANI or DNIS information This Call Log lets the user view the number trunk and date and time of the call as well as dial the number or delete record A Setup menu a...

Page 40: ...Ticker displays If programmed in the system database The IX 5910 also allows visual navigation of the IX 4EVMC Voice Mail card menus from the LCD The IX 5910 includes a three position integrated pedes...

Page 41: ...ECS system Manual Setup Quick Mode provides a simplified method for manually entering configuration information through the station LCD menu The IX 5900 supports Power over Ethernet or local power wh...

Page 42: ...ion This Call Log lets the user view the number trunk and date and time of the call as well as dial the number or delete record A Setup menu allows the user to configure an optional Bluetooth headset...

Page 43: ...of the Platinum Series line of telephones from Iwatsu The Iwatsu Enterprise 18i is equipped with eight menu keys 18 line keys and a six line 20 character backlit LCD display The Iwatsu Enterprise 18i...

Page 44: ...s are now made available through menu keys on the display Features that often required a specialized key on the telephone or a series of feature access codes can now be easily accessed using the new m...

Page 45: ...a LAN Because the IX 12IPKTD E IP Telephone is a Layer 2 switch one PC connects to the back of the IX 12IPKTD E IP Telephone and passes all data through the phone When using the switching capabilitie...

Page 46: ...switching of data within a LAN Because the IX 6IPKTD E IP Telephone is a Layer 2 switch one PC connects to the back of the IX 6IPKTD E IP Telephone and passes all data through the phone When using th...

Page 47: ...is important to not use the switching capabilities for high load devices like a file or database Server The IX 12IPKTD E2 IP Telephone packages voice data through the UDP datagram and sends the data...

Page 48: ...keys 12 line keys and a two line 20 character LCD display The Iwatsu Enterprise 12d has a large incoming call MSG indication LED on the top of the telephone The Iwatsu Enterprise 12d includes an inte...

Page 49: ...Wireless Key Telephone has four feature keys Transfer Hold Feature Channel and Redial and four function F1 F4 keys It may be connected directly to a digital station port or it may share a port with a...

Page 50: ...at the Attendant Console has keys to adjust the Handset Ringer and Speaker volume The Attendant Console has a 4 line 40 characters per line liquid crystal display The display provides call status info...

Page 51: ...the IX 59WMS 1 Wall Spacer The IX 59DS supports Power over Ethernet or local power when the optional IX 59AC PN 505099 is installed Red flashing lamp The extension is in the Do Not Disturb Call Forwar...

Page 52: ...in the newer IX DSS 3 Red flashing lamp The extension is in the Do Not Disturb Call Forward Absence Message Station Forced Release or Station Lock mode Solid red lamp The extension is busy Green flas...

Page 53: ...IX 5930 and IX 5910 IP Telephones This is a Class 2 version 2 0 EDR Bluetooth module This optional module attaches to the IX 5930 or IX 5910 circuit board and can be installed by the Iwatsu Authorized...

Page 54: ...local power to the telephone IX ELK8 Expansion Line Key Unit IX ELK8 units add an additional 8 keys to the Iwatsu ICON Series IX 5810 or IX 5910 Telephone IX 5810 and IX 5910 Telephones are field upg...

Page 55: ...onnector IX BPCU IX 12KTD S 3 ONLY The IX BPCU unit allows a caller that calls a busy station with the IX BPCU unit installed to make a voice announcement to that busy station Unlike ADIX digital key...

Page 56: ...stal Wall Mount Used to wall mount or to provide additional angle to the Iwatsu Enterprise CS Digital Multiline Telephones IX 12KTD 2 only IX VTPD IX MKT Pedestal Wall Mount Used to wall mount or to p...

Page 57: ...the 120 VAC commercial power supply or the 24 VDC emergency backup battery at the main power supply unit IX PWSES The IX PWSES power supply generates the DC voltages required for system operation The...

Page 58: ...oltage at 20 Hz for single line telephones Required for any IX 4SUBL or IX 8SUBS 2 card installed in the Iwatsu Enterprise CS IX BACBB Battery Connecting Cable for power failure back up BATTERY BACK U...

Page 59: ...for the IX CCSU which is a required component for all ECS applications IX CCSU Central Control Sub Unit The IX CCSU is a required component in all Iwatsu Enterprise CS applications This card mounts o...

Page 60: ...e two four and five and provides support for 96 TDM ports per card The IX EXPIFE1 directly interfaces the IX EXPIFCM expansion card installed in the IX CME cabinet or the IX EXPIFE2 expansion card ins...

Page 61: ...to the IX HWYL The Iwatsu Enterprise CS will grow to a maximum of 616 TDM ports when the Iwatsu Enterprise CS is expanded using ADIX APS cabinet hardware IX HWYL TDM Highway Expansion Card The IX HWYL...

Page 62: ...signed specifically for the IX 5800 and IX 5810 Digital Key Telephones This card is the interface for up to 8 IX 5800 and or IX 5810 digital stations to the ECS Each circuit of the IX 8PSUB 2 card is...

Page 63: ...SUB 2 is designed specifically for the IX 5800 and IX 5810 Digital Key Telephones This card is the interface for up to 16 IX 5800 and or IX 5810 digital stations to the ECS Each circuit of the IX 16PS...

Page 64: ...sing IX 4SLREPU star repeaters Ports 16 ports card Stations 2 ports required for IX ATT 1 port required for 18d Platinum 12d Platinum DSS IX DSS 3 IX DSS A 2 IX BLF IX KTD S 3 IX 12KTD 2 DCKT970 may s...

Page 65: ...se SUBL mode ports Ports 5 8 only Stations 2500 Touch tone type telephones Additional Power None Loop Limit 700 Ohms EIGHT PORT DIGITAL STATION FOUR PORT CALLER ID TRUNK CARD IX 408 An IX 408 card pro...

Page 66: ...D 2 DCKT970 may share a port with a key telephone IX DCKT900 may share a port with a key telephone IX MKT IX COMLINK 2 IX DDPH IX BLF IX MSGU per channel IX BPAD and IX BPCU OMEGA VOICE VMI VOICE MAIL...

Page 67: ...d voice greeting and message files Ports 4 ports Mailboxes 100 Message Storage 25 hours Compact Flash Drive 128 MB Audio Sampling Rate 64 kilobits second Memory 2 MB SRAM VMI Editor Version 3 02 13 or...

Page 68: ...ach of the eight trunks can be set as Loop Start or Ground Start as required The 8UNTK card is only UL approved for use in the Iwatsu Enterprise CS ECS cabinets ECS common modules IX CME or ECS expans...

Page 69: ...RUNK EXPANSION MODULE IX 400 2 The IX 400 2 Caller ID trunk module is connected to the IX 8PSUB 2 card and interfaces four caller ID loop start circuits Ports 4 ports card Additional Power None Featur...

Page 70: ...E CARD IX 4EMTK The IX 4EMTK card interfaces the Iwatsu Enterprise CS to four circuits for four wire E M tie lines for system to system connection Either Type 1 or Type 2 E M can be selected as requir...

Page 71: ...2 per IX T1RCV ISDN BRI INTERFACE CARD IX 4ICOTB The IX 4ICOTB card interfaces the Iwatsu Enterprise CS to four ISDN BRI Basic Rate Interface lines Each BRI line contains two channels for voice commun...

Page 72: ...ards that add more features to the system to meet the customer s applications Some of these cards occupy system ports but the features can be shared by the station terminals APPLICATION SERVER IX APPS...

Page 73: ...s voice prompts for various answering services Two channels are standard these can be expanded to four by adding the IX EMCH These channels are connected to the MDF as a digital station terminal even...

Page 74: ...CE CARD IX SCIF This card provides two serial communication ports RS232C for Station Message Detail Recorder SMDR and an on site programming terminal Note SMDR is also provided through the serial port...

Page 75: ...aging applications remote control relays and sensor inputs This card requires the IX MCAA connector for external MOH source connection Note A Background Music BGM Music On Hold MOH port is also provid...

Page 76: ...ce circuits with echo cancellation for trunk to trunk conferences remote call forward calls and outgoing calls using DISA Each circuit includes a line tone supervision circuit to monitor the line stat...

Page 77: ...ions the IX VMBAK HDD IX VMBAK ZIP and the IX VMBAK ZHD The IX VMBAK HDD card is used to perform full backups of the Omega Voice VMI system using an attached IDE hard drive Storage Media IDE hard driv...

Page 78: ...GENERAL DESCRIPTION 58 IWATSU ENTERPRISE CS...

Page 79: ...Section 2 Iwatsu Enterprise CS Features...

Page 80: ...SYSTEM FEATURES 60 IWATSU ENTERPRISE CS...

Page 81: ...purpose of this enhancement is to provide additional detail about the caller s location when integrating the ECS with a nurse call system Note This feature is not supported on outside line calls to a...

Page 82: ...nformation received AUTOMATIC NUMBER IDENTIFICATION ANI TRUNKS Iwatsu Enterprise CS will support ANI trunks provided by the telephone company on T1 ISDN PRI and ISDN BRI lines The IX DTI T card is req...

Page 83: ...orwarding Allows your Iwatsu Enterprise CS installer to predefine call forwarding patterns for extensions Fixed Call Forwarding does not activate the lamp on the Call Forward key FWD and calls will al...

Page 84: ...with Caller ID ANI or DNIS information and date and time stamp CALL RECORDING The Call Recording feature allows an Iwatsu Enterprise CS station user to record a station to station outside line or con...

Page 85: ...out basis Two modes of storage are available for this feature Abandon Call Storage All Call Storage Abandon Call Storage When Abandoned Calls Only is selected as the storage mode for this feature info...

Page 86: ...nt of the calling party number then the called party can see the original Caller ID instead of the Caller ID of the ECS Note Some PRI and SIP carriers do not accept changes to Calling Party Number CPN...

Page 87: ...be assigned a 16 character alphanumeric ID to identify the number the calling party dialed to reach the Iwatsu Enterprise CS Note DNIS calls are often transmitted by the telephone company with both a...

Page 88: ...d ringing assignment is programmed for the line the ringing changes to an incoming alarm when delayed ringing begins DIRECT INWARD LINE HUNT GROUP Outside lines can be programmed to ring at the statio...

Page 89: ...ING Iwatsu Enterprise CS has a flexible numbering plan The numbers assigned for intercom extensions outside lines groups paging hunt groups park orbits and single line telephone feature codes are not...

Page 90: ...Out WATS FX Foreign Exchange E M Tie Trunk ISDN Calling Number Identification Service I CNIS Iwatsu Enterprise CS supports the ISDN Calling Number Identification Service I CNIS feature on ISDN PRI lin...

Page 91: ...the incoming calls always start hunting from the first telephone in the group In Distributed Hunting the incoming calls start hunting from the telephone following the last called telephone In All Ring...

Page 92: ...urces for processing other calls in the IP Campus network IP Campus also supports Omegatrek roaming throughout the network The Omegatrek handset will operate transparently at any remote IP Campus node...

Page 93: ...applications In addition both corporate and branch office extensions have full transparency of features such as call coverage whisper page text messaging intercom calling to networked extensions confe...

Page 94: ...imized or assigned an Optimized Key The Optimized Routing package in the Iwatsu Enterprise CS provides the following features 64 route plans 64 Routing Classes of Service per route plan Weekday Saturd...

Page 95: ...regular outgoing line and manually switched for modem use If a WAN connection is used VPN routers are required The remote programming package includes a diagnostic service for system maintenance and...

Page 96: ...u Enterprise CS web server or through a third party SNMP console SNMP output includes the following MIB information IP address of device MAC address ARP table Routes UDP service ports and Active TCP c...

Page 97: ...he ECS via a SIP PRI gateway or 3 Connecting SIP trunks to the ECS via the Ingate SIParator 4 Connecting to a SIP to Analog ATA device i e SPA 3102 This section focuses on the SIP trunk to ECS Direct...

Page 98: ...itations Note Enterprise CS does not support faxing over SIP trunks Please consult with your Authorized Iwatsu Distributor for other conditions and limitations Caller ID Name for SIP Trunks New in ECS...

Page 99: ...NNOUNCEMENTS When the Iwatsu Enterprise CS is equipped with the optional message unit IX MSGU various automatic answering services may be provided These messages will be played automatically dependent...

Page 100: ...accessed at the specific station set Using the specially programmed Fixed Test Message key provides one touch operation to send a pre programmed text message to multiple stations Up to 16 stations can...

Page 101: ...tsu Programmer for the IX 5800 TOLL RESTRICTION The Iwatsu Enterprise CS provides flexible toll restriction of both area and office codes as well as the subscriber number There are eight levels of res...

Page 102: ...erminal Hunting the incoming calls always start hunting from the first telephone in the group In Distributed Hunting the incoming calls start hunting from the telephone following the last called telep...

Page 103: ...ault station ring tone Key Assignment Change the value of a Self Labeling key or multi purpose key Note The User Key Assignment database setting must be set to Allow default Deny to allow station user...

Page 104: ...SYSTEM FEATURES 84 IWATSU ENTERPRISE CS...

Page 105: ...Section 3 IP Telephone User Guide...

Page 106: ...IP TELEPHONE USER GUIDE 86 IWATSU ENTERPRISE CS...

Page 107: ...de extended access to Features Contacts Call Logs and Settings For feature access and operation refer to the Iwatsu ICON Series Softphone integrated help system that is included on each Softphone Note...

Page 108: ...IP TELEPHONE USER GUIDE 88 Settings Tab The Settings tab provides user configurable items such as ring tones and music on hold melody Iwatsu ICON Series IP Softphone Softphone Navigation Overview...

Page 109: ...t Ticker displays If programmed in the system database The IX 5930 also allows visual navigation of the IX 4EVMC Voice Mail card menus from the LCD The IX 5930 includes a three position integrated ped...

Page 110: ...programmed in the system database The IX 5910 also allows visual navigation of the IX 4EVMC Voice Mail card menus from the LCD The IX 5910 includes a three position integrated pedestal with a built i...

Page 111: ...scroll across the IX 5900 display The IX 5900 IP telephone provides two new features that simplify installation and reduce installation time Iwatsu Auto Discovery Mode is a propriety network protocol...

Page 112: ...ht up or flash when someone is using a line or a feature corresponding to that key Green Lamp Means that you are using that line Red Lamp Means that someone else is using that line SPEAKER Without lif...

Page 113: ...volume to one of five levels Speaker Volume When using the Speaker the volume control allows you to adjust the speaker volume to one of eleven levels Ringer Volume Pressing the ringer volume control...

Page 114: ...tion To navigate the Self Labeling display Use the Next page and Previous page keys to access page 1 and page 2 on the display The Setup key is used to access the LCD Contrast Bluetooth setup and the...

Page 115: ...changes or Cancel to exit the name change without saving Note Characters advance automatically when changing keys Advance manually for the same key Return a key label to its default name If you have c...

Page 116: ...h the telephone speaker as well as the Bluetooth Headset From the Bluetooth menu you can Discover pair Connect and Disconnect a Bluetooth headset To Discover Pair a Bluetooth device Note Follow the Bl...

Page 117: ...u can choose to re discover the Bluetooth device if the name does not appear on your display Bluetooth Environmental Conditions The following environmental conditions will have an effect on the operat...

Page 118: ...te the Iwatsu Ticker TFD Press the Setup Menu key Press Iwatsu Ticker TFD Select ticker TFD 1 5 Up to five tickers can be programmed in the system database Select the TFD speed Slow Medium Fast Select...

Page 119: ...ser Options Enter your Station Password and press Enter Select Station User ID Use the dial pad and navigation keys to enter a new Station ID Press Save and Exit to save your data and return to the ma...

Page 120: ...ult Hold Recall Time is used Press Save and Exit to save your data and return to the main screen Change Your Camp On Recall Timer Press the Setup Menu key Press User Options Enter your Station Passwor...

Page 121: ...ss Exit to return to the main screen Change the LCD Backlight Duration The LCD backlight timer can be adjusted for each IX 5930 and IX 5910 Press the Setup Menu key Press User Options Enter your Stati...

Page 122: ...rd by selecting Delete Store a Call Log Entry to Personal Speed Dial This feature is used to store a Call Log entry to a Personal Speed Dial Bin Press the Call Log key on your display Select the entry...

Page 123: ...Set Select Mode You can choose to Delete CO or ICM Data or Clear a Profile from this screen Enter the Call Type you wish to forward CO ICM Outside Intercom CO Only Outside ICM Only Intercom CO and IC...

Page 124: ...D will appear on the Call FWD key Press Exit to return to the main menu Forward Status Inactivate To check the Forward status of your phone or to cancel station forwarding Press the Call FWD menu key...

Page 125: ...rk to park the call Make your next call Press Conference and then Park to complete the conference After you hear a tone burst all parties are connected To add another extension or outside line repeat...

Page 126: ...grammed entry on the screen and the number is dialed Or Select Program to program a new entry Select an Empty entry or select an entry to overwrite Using the dial pad enter a Name for the new entry Pr...

Page 127: ...that it can be answered from another extension Placing a call in Call Park When speaking on an outside line Select the Park key You will hear dial tone and Park menu text will flash with the caller ID...

Page 128: ...by accessing the Iwatsu Enterprise TOL Automatic Speech Recognition ASR software To voice dial using the Speech Dialing feature simply press the Speech key and say the name of the party that is store...

Page 129: ...n the system database to use this feature Your programmed Text Web categories will vary based on database programming Note You must have a Text Web key assigned to the key pattern on your station to a...

Page 130: ...mpted enter your password and follow the voice directions IX 4EVMC Voice Mail Card If you have an IX 4EVMC voice mail card installed in your system Your telephone may display voice mail menu guidance...

Page 131: ...IP Telephone also requires an available channel on an IX MBU Media Bridge Unit card to communicate with TDM resources Iwatsu Enterprise 18i to Iwatsu Enterprise 18i and Iwatsu Enterprise 18i to other...

Page 132: ...rise 12i has a large incoming call MSG indication LED on the top of the telephone The Iwatsu Enterprise 12i includes an integrated pedestal to simplify installation Frequently used features are now ma...

Page 133: ...g of data within a LAN via MAC address Because the Iwatsu Enterprise 12i IP Telephone is a Layer 2 switch one client PC can connect to the back of the Iwatsu Enterprise 12i IP Telephone via the PC jac...

Page 134: ...ing to that key Green Lamp Means that you are using that line Red Lamp Means that someone else is using that line Speaker Without lifting the receiver the Speaker key allows you to dial and receive ou...

Page 135: ...the Do Not Disturb function to prevent any calls from getting through or ringing at your extension or to transfer the call to the number set in your Fixed Call Forward Destination ePod Easy Point of...

Page 136: ...o adjust the speaker volume to one of eleven levels Ringer Volume Pressing the ringer volume control key allows you to adjust the ringer volume to one of four levels Many Iwatsu Enterprise CS features...

Page 137: ...rise 18i d Call Log for incoming and outgoing calls Enhanced Speed Dial Redial EZDial for access to ten direct station selections When programmed in the system database Iwatsu Enterprise 18i d Menu Ke...

Page 138: ...w the feature name shown on the display as shown below First Screen 15 TUE 10 40 AM VMail Park Scroll 15 TUE 10 40 AM VMail Park Scroll Second Screen 15 TUE 10 40 AM Speed Fwd Scroll 15 TUE 10 40 AM S...

Page 139: ...IX 12IPKTD E IP Telephone is also a Layer 2 switch a PC can connect to the back of the IX 12IPKTD E IP Telephone which allows all data to pass through the phone When using the switching capabilities o...

Page 140: ...user and allows the switching of data within a LAN Because the IX 6IPKTD E IP Telephone is also a Layer 2 switch a PC can connect to the back of the IX 6IPKTD E IP Telephone which allows all data to p...

Page 141: ...tatic IP address The IX 12IPKTD E2 IP Telephone includes an integrated Layer 2 switch that was designed for the workstation user and allows the switching of data within a LAN via MAC address Because t...

Page 142: ...ither a Mid Span Ethernet Hub or an End Span Ethernet Switch The IP Telephones will accept power from either source The Power Sourcing Equipment PSE provides 48 VDC and 120 mA to the telephone and run...

Page 143: ...Control Handset Headset Volume Control Hold DND with Red LED Speaker Volume Control Feature Key with Red LED Transfer Key with Red LED Speaker Key with Red LED Handset Cord IX HSCD 16 IX 12IPKTD E2 I...

Page 144: ...will stay lit Pressing the Mute key again permits the other person to hear your voice again Ringer Volume Control There are 4 volume levels to choose from When a new volume level is chosen a tone soun...

Page 145: ...ctive is unavailable at ICM Call Pickup YES YES NO NO NO Cancel Callback YES YES NO NO NO Last Number Redial YES YES NO NO NO Override NO YES NO YES YES Personalized Ring YES NO NO NO NO Remote Park P...

Page 146: ...urn Time Set Return Date CANCEL BACK ENTER Set Meeting Time Set Return Time Set Return Date CANCEL BACK ENTER Set Meeting Time ReturnTime hh mm Enter Return Time CANCEL Set Return Time Set Return Date...

Page 147: ...Time At Meeting hh mm Enter Meeting Time CANCEL Absence Message Call Forward CANCEL ENTER Call Pickup Set Return Time Set Return Date CANCEL BACK ENTER Set Meeting Time At Meeting hh mm Enter Meeting...

Page 148: ...to different destinations For example incoming ICM calls can forward to a cell phone and incoming CO calls can forward to voicemail The Call Forwarding option includes five submenus Set Destination Se...

Page 149: ...splays on the LCD 4 If Busy NA Calls was selected enter the extension number to forward A confirmation tone sounds and Process Completed displays on the LCD 5 If No Answer Calls was selected enter the...

Page 150: ...g mode Select All Calls to forward every call to the extension Select Busy NA Calls to only forward calls when the station is busy or does not answer Select No Answer Calls to only forward calls that...

Page 151: ...he destination extension 1 Select the type of calls to forward Select CO ICM Calls to forward both CO and ICM calls Select CO Calls to forward only incoming CO calls Select ICM Calls to forward only i...

Page 152: ...flashing green LED A maximum of eight destination names eleven characters or less can be displayed Note The source of the Destination List selections listed in the ICON menu is based on the TO UC Clie...

Page 153: ...ephone The IX 12IPKTD E E2 answers the call ringing at the extension Internal Group 1 The IX 12IPKTD E E2 answers to the call ringing the internal group Background Music Call Forwarding CANCEL ENTER C...

Page 154: ...utgoing telephone number dialed Sub System Name CANCEL Enter Extension Background Music Call Forwarding CANCEL ENTER Call PickUp Direct Extension Internal Group CANCEL BACK ENTER External Group Sub Sy...

Page 155: ...he call parked at another extension SAVE NUMBER REDIAL The Save Number Redial allows you to save a dialed telephone number when either a busy signal or no answer is received 1 The busy no answer call...

Page 156: ...the scrolling of registered speed dial numbers 1 Enter the initial speed dial number to begin the search Use the key to scroll down Use the key to scroll up 2 Press the ENTER key to complete the call...

Page 157: ...e programmed 90 99 2 Enter the telephone number Remote Park PickUp Save Number Redial CANCEL ENTER Speed Dial Outgoing Registration CANCEL BACK ENTER Direct Out Scrolling CANCEL BACK ENTER Search by N...

Page 158: ...se 3X sp C F I L O R V Y 4X 1 2 3 4 5 6 S 8 Z 5X 7 9 Use the key on the LCD to move the character placement to the right 3 When finished press the ENTER key Remote Park PickUp Save Number Redial CANCE...

Page 159: ...administrator to determine your station password Save Number Redial Speed Dial CANCEL ENTER Station Lock Lock Unlock CANCEL BACK ENTER Station Password CANCEL Enter Password Save Number Redial Speed...

Page 160: ...d text messages 1 Enter the Text Message code 00 89 for system text messages and 90 99 for station text message Press the UP key on the IX 12IPKTD E E2 LCD to scroll up Press the Down key on the IX 12...

Page 161: ...per case 3X sp C F I L O R V Y 4X 1 2 3 4 5 6 S 8 Z 5X 7 9 Use the key on the LCD to move the character placement to the right 3 When finished press the ENTER key Speed Dial Station Lock CANCEL ENTER...

Page 162: ...coming CO call is connected Station Lock Text Message CANCEL ENTER Time Reminder Reminder Set Reminder Clear CANCEL BACK ENTER Reminder hh mm Enter Time CANCEL Station Lock Text Message CANCEL ENTER T...

Page 163: ...he feature access code for turning on clear the alarm notification using alphanumeric scrolling 1 Select the List key on the IX 12IPKTD E E2 IP Telephone s display 2 Press the 2 key on the IX 12IPKTD...

Page 164: ...IP TELEPHONE USER GUIDE 144 IWATSU ENTERPRISE CS...

Page 165: ...Section 4 Digital Telephone User Guide Note Features listed in this section are also accessible from Iwatsu IP Telephones except where otherwise noted...

Page 166: ...DIGITAL TELEPHONE USER GUIDE 146 IWATSU ENTERPRISE CS...

Page 167: ...s to quickly and easily activate call forwarding A Call Log stores the last 10 incoming and 10 outgoing telephone calls with Caller ID ANI or DNIS information This Call Log lets the user view the numb...

Page 168: ...sing the and keys and changes based on the state of the telephone The IX 5800 includes a three position integrated pedestal and a wall mount option that simplifies installation An optional IX 58EXTEND...

Page 169: ...s easy to read clear text that guides users through the process of accessing system features through the Iwatsu Enterprise 18d Telephone menu functions Menu key features include Call Forwarding Voice...

Page 170: ...ow be accessed using the new menu display The menu display offers easy to read clear text that guides users through the process of accessing system features through the Iwatsu Enterprise 12d Telephone...

Page 171: ...tipurpose Keys each with a red LED and a green LED a mute key a ringer volume control key a handset volume control key a speaker volume control and a full duplex speakerphone The IX KTS 3 Digital Key...

Page 172: ...ringer volume control key a handset volume control key a speaker volume control and a full duplex speakerphone This phone also has a 2 line 16 characters per line liquid crystal display This display i...

Page 173: ...o a digital station port or it may share a port with a digital telephone All of the keys on this telephone are programmable with the exception of the Talk Channel and Redial keys which are fixed The t...

Page 174: ...Base Station The IX PS6 Portable Station has a three line display eight multiple purpose keys each with a red green LED an integrated handset speaker for voice announce and hands free answerback mult...

Page 175: ...ps Light up or flash when someone is using a line or a feature corresponding to that key Green Lamp Means that you are using that line Red Lamp Means that someone else is using that line SPEAKER Witho...

Page 176: ...e handset volume to one of five levels Speaker Volume When using the Speaker the volume control allows you to adjust the speaker volume to one of eleven levels Ringer Volume Pressing the ringer volume...

Page 177: ...5810 Self Labeling Display Navigation To navigate the Self Labeling display Use the Next page and Previous page keys to access page 1 and page 2 on the display The Setup key is used to access the LCD...

Page 178: ...the new name for the key Press Save to save your changes or Cancel to exit the name change without saving Return a key label to its default name If you have changed the name of the key and wish to re...

Page 179: ...ough the telephone speaker as well as the Bluetooth Headset From the Bluetooth menu you can Discover pair Connect and Disconnect a Bluetooth headset To Discover Pair a Bluetooth device Note Follow the...

Page 180: ...You can choose to re discover the Bluetooth device if the name does not appear on your display Bluetooth Environmental Conditions The following environmental conditions will have an effect on the ope...

Page 181: ...ate the Iwatsu Ticker TFD Press the Setup Menu key Press Iwatsu Ticker TFD Select ticker TFD 1 5 Up to five tickers can be programmed in the system database Select the TFD speed Slow Medium Fast Selec...

Page 182: ...shing Change Your Station User ID Press the Setup Menu key Press User Options Enter your Station Password and press Enter Select Station User ID Use the dial pad and navigation keys to enter a new Sta...

Page 183: ...efault Hold Recall Time is used Press Save and Exit to save your data and return to the main screen Change Your Camp On Recall Timer Press the Setup Menu key Press User Options Enter your Station Pass...

Page 184: ...ve selected Press Exit to return to the main screen Change the LCD Backlight Duration The LCD backlight timer can be adjusted for the IX 5810 Press the Setup Menu key Press User Options Enter your Sta...

Page 185: ...Delete Store a Call Log Entry to Personal Speed Dial This feature is used to store a Call Log entry to a Personal Speed Dial Bin Press the Call Log key on your display Select the entry from the Call...

Page 186: ...am Select an item to program You can select an EMPTY entry or overwrite an existing entry From the Mode Selection screen select Set Select Mode You can choose to Delete CO or ICM Data or Clear a Profi...

Page 187: ...corresponds to a pre programmed forwarding destination The selected forward destination will flash when activated and a red LED will appear on the Call FWD key Press Exit to return to the main menu F...

Page 188: ...ace the call on hold Or Press Park to park the call Make your next call Press Conference and then Park to complete the conference After you hear a tone burst all parties are connected To add another e...

Page 189: ...programmed entry on the screen and the number is dialed Or Select Program to program a new entry Select an Empty entry or select an entry to overwrite Using the dial pad enter a Name for the new entry...

Page 190: ...ame associated with the entry Use the dial pad to enter a new Name for your entry Select Save to save the change to the entries profile name You will also need to select Save for the entry s Phone Num...

Page 191: ...another user s individual park When speaking on an outside line Press TRANSFER the Park menu key Dial the number of the extension where the call is to be parked or press the extension key if assigned...

Page 192: ...Note If you are not prompted to say a name when you press the Speech key your system is not configured for this feature Consult your system administrator before programming this key Make a Speech Call...

Page 193: ...prompted enter your password and follow the voice directions IX 4EVMC Voice Mail Card If you have an IX 4EVMC voice mail card installed in your system Your telephone may display voice mail menu guidan...

Page 194: ...med for a specific function such as outside lines individual extensions or one touch feature operation Key Lamps Light up or flash when someone is using a line or a feature corresponding to that key G...

Page 195: ...call from your telephone to another extension HOLD DND Hold Do Not Disturb This key is used to put a call on Hold to set the Do Not Disturb function to prevent any calls from getting through or ringin...

Page 196: ...er the volume control allows you to adjust the speaker volume to one of eleven levels Ringer Volume Pressing the ringer volume control key allows you to adjust the ringer volume to one of four levels...

Page 197: ...rprise 18i d Call Log for incoming and outgoing calls Enhanced Speed Dial Redial EZDial for access to ten direct station selections When programmed in the system database Iwatsu Enterprise 18i d Menu...

Page 198: ...e same call Note An Outside party must be added to the conference prior to adding an internal party To Make a Conference Call While speaking on an outside Ext or internal ICM call Press the Conf Confe...

Page 199: ...Incoming and Outgoing Call Log Exit To exit the Call Log Add Digits to a Call Log Entry This feature is used to add digit s to a Call Log entry before making a call Press the IN or OUT key to display...

Page 200: ...d CO ICM Outside Intercom CO Only Outside ICM Only Intercom CO and ICM calls can be forwarded to different numbers Enter the Destination Internal Int Enter the Forward Mode for Internal Calls All call...

Page 201: ...orward Quick Set feature allows you to turn on off the current forward destination programmed on your 18i d or 12i d telephone Forward Quick Set Active Inactive Follow the Set Forward Destination proc...

Page 202: ...ll is parked to pick up the call Transfer to Park You can transfer a call to another user s individual park on their telephone The call can then be picked up remotely from another telephone The call c...

Page 203: ...d Dial navigation The Iwatsu Enterprise 18i d has enhanced speed dial menu features that allow you to easily Call Search and Edit speed dial listings To Speed Dial a Number When you want to Speed Dial...

Page 204: ...er Del key to move to the next character Select Save to save your edited entry The 18i d must be reset for the change to appear in the personal speed dial listing Trunk to change the trunk group numbe...

Page 205: ...l Speed then dial the Speed Dial Code The system will automatically dial the registered number Alphanumeric Speed Dial By Name Feature Press Scroll Speed Speed To search for a registered name press th...

Page 206: ...sgs The display will show up to 999 messages If this is the first time that you have connected to your voice mail box follow the directions for setting up your voice mail BASIC FEATURES MAKING A 911 C...

Page 207: ...representing the desired extension if assigned as a Multipurpose key Make an announcement after the tone or wait for an answer to the ring The lamp on the intercom key ICM will flash red If the exten...

Page 208: ...Transfer key TRAN and the lamp will flash red Wait for the dial tone Dial the desired extension number Or Press the key representing the desired extension if assigned as a Multipurpose key Hang up or...

Page 209: ...shes on other phones for that outside line If the call is on Hold too long your phone will ring again PICKING UP A CALL ON HOLD Operation Lift the receiver Press the green intermittently flashing key...

Page 210: ...ation at which you want to park the call Hang up If the call is on Call Park too long your phone will ring To pick up a call on Call Park at the attendant position Lift the receiver Wait for the dial...

Page 211: ...message Press the Speaker key SPKR Press the Absence Message key ABS MSG For Return At Dial then dial the TIME IN MILITARY TIME For Return On Dial then dial the date DD For Meeting At Dial then dial t...

Page 212: ...before the party answers during a call or after the other party hangs up Operation Lift the receiver Press an outside line key Wait for the dial tone Press the Feature key FEAT then dial Or Press the...

Page 213: ...alled Party Identification Called Party Status BUSY DND Calling Party Identification Caller ID ANI DNIS Camp On Feature Access Menu IX 12IPKTD E only Forwarding Extension Numbers License Expiration Wa...

Page 214: ...egistered names press FORWARD or BACKWARD When the desired name is found press SPEED to dial the number ALTERNATE TONE PULSE DIALING Allows you to change the dial signaling from Dial Pulse Rotary to D...

Page 215: ...al the outside party s number Should they answer you will hear their voice through the speaker In order to establish a call you must pick up their receiver Should you be away from your phone when the...

Page 216: ...e Note Not supported on IP telephones Operation To turn on Background Music through your phone Press the Feature key FEAT then dial Or Press the Background Music key BGM if assigned as a Multipurpose...

Page 217: ...arty equipment is beyond the control of Iwatsu and therefore compatibility and performance for said handsets is subject to change without notice Contact your authorized Iwatsu Distributor regarding Bl...

Page 218: ...e headset off and then on and wait for the headset to reconnect Operation To Discover pair connect and disconnect a Bluetooth headset Note Follow the Bluetooth manufacturers instructions to prepare yo...

Page 219: ...ooth ICON on your display when your Bluetooth device is paired and connected To Disconnect or Connect your Paired Bluetooth Device Press the Setup Menu key Press Bluetooth Select Disconnect or Connect...

Page 220: ...ne through the speaker in the busy telephone External and internal calls may be differentiated by frequency This feature is a system programming option and may not be present in all systems Operation...

Page 221: ...automatically be dialed If your phone has a display the display will inform you that the call is a Callback and identify the extension You may leave one Callback message Operation When you make an int...

Page 222: ...re key FEAT then dial Or Press the Busy Number Callback key TRNK C B if assigned as a Multipurpose Key and the lamp will be solid red Wait for a confirmation tone Hang up To change the Callback time i...

Page 223: ...tion When attempting to make an outside call and all lines are busy Do not hang up Press the Feature key FEAT then dial and you will hear tones Dial the phone number Or Press the Busy Outside Line Que...

Page 224: ...h the speaker If they have a display the display will identify the calling party Operation When you dial a busy extension Do not hang up Press the Busy Override key OVER and you will hear a ringing si...

Page 225: ...are indicated by a fast flashing green lamp A good application for this feature would be a secretary that needs to answer calls for others in the office if they are away from their phones Operation To...

Page 226: ...set all intercom calls to go to your cell phone and all CO calls to be forwarded to your voice mail SET FORWARD DESTINATION Operation Lift the receiver handset or press SPKR Press FWD Enter the Call T...

Page 227: ...rward setting Operation Press FWD Enter the Call Type you wish to forward 1 All calls CO Intercom 2 CO calls only 3 Intercom calls only Wait for a confirmation tone Hang up FOLLOW ME When you move to...

Page 228: ...3 No Answer calls to another extension or hunt group 4 All Calls forward to an external number using Personal Speed Dial Codes 90 99 Do one of the following If you chose Mode 1 2 or 3 enter the exten...

Page 229: ...en flashing green LED A maximum of eight destination names eleven characters or less can be displayed Note The source of the Destination List selections listed in the ICON menu is based on the TO UC C...

Page 230: ...r key MONITOR Dial an extension number Note This feature is not transparent when an IX 12IPKTD E is being monitored or when the monitored station is networked using IP Campus CALL PARK SWAP Allows you...

Page 231: ...n number INTERNAL GROUP CALL PICK UP Allows extensions to be grouped together This grouping eliminates the need to dial the ringing extension number in order to answer the call Operation Lift the rece...

Page 232: ...may be permitted in training and or monitoring of personnel this telephone system can be programmed to permit interception and or recording with or without warning to those on the line Before utilizi...

Page 233: ...scroll forward and to scroll backward in sequence To make a call by automatically dialing the stored Caller ID or ANI number With a call record displayed Do one of the following For station Press the...

Page 234: ...key CAMP ON Allows you to alert a busy extension user that an outside call is waiting for them to answer The busy extension user will hear periodic tone bursts through the speaker If they have a displ...

Page 235: ...converse with three other people in one call There may be any combination of inside extensions or outside lines To Make a Conference Call While speaking on an outside or internal call Press the Confe...

Page 236: ...Night modes If the line is programmed for attendant outside line intercept the primary and delayed ringing stations will stop ringing when attendant intercept occurs DID NUMBER EXTERNAL CALL FORWARD A...

Page 237: ...To place an extension call with one touch Lift the receiver Wait for the dial tone Press the Direct Station Selection key DSS for the desired extension DISTINCTIVE RINGING OUTSIDE LINE CALLS Each outs...

Page 238: ...that placed it on Exclusive Hold EXECUTIVE OVERRIDE Is the same as a Busy Override with the additional ability to override an extension in Do Not Disturb This override may be either a voice announcem...

Page 239: ...ive intercom dial tone to place another intercom call Two different Flash settings may be programmed to allow for the use of Centrex or PBX features Operation After you complete your call or if you ma...

Page 240: ...of the four following account code entry options FORCED TOLL code entry required only for toll calls FORCED ALL code entry required for all calls VERIFIED TOLL code entry required only for toll calls...

Page 241: ...speaker of the phone while you converse with the receiver To use this feature Group Monitoring must be enabled Operation While speaking to your party with the receiver Press the Speaker key SPKR GROU...

Page 242: ...ing the Connect or Release key This key is also supported on the IX 12KTD 2 but requires a headset adaptor box to switch the audio between handset and headset This key is a replacement for the Headset...

Page 243: ...Press the line key where the party is holding To retrieve a message Press the MBOX key then the Headset Control key To change from headset use to speakerphone use Press the SPKR key then press the Hea...

Page 244: ...h section in this chapter for information regarding Bluetooth headsets Operation To make a call Press the key representing the type of call you wish to place Wait for the dial tone Dial the desired nu...

Page 245: ...outside number called Operation Lift the receiver Wait for the dial tone Press the Speed Dial key SPEED Dial Or Press Redial MASTER HUNT GROUPS The Iwatsu Enterprise CS allows extensions to be program...

Page 246: ...tion tone To make a Memo Dial call Lift the receiver Wait for the dial tone Press an Outside Line key Press the Feature key FEAT then dial Or Press the Memo key MEMO if assigned as a Multipurpose key...

Page 247: ...ted by a flashing red lamp on the Message key To display messages at your extension Press the Message key MSG The display shows the extension number s which left you a message and the number of messag...

Page 248: ...mp will be solid red OFF HOOK OUTGOING CALL This programming option allows you to automatically dial an outside party by simply picking up the receiver This feature makes use of the System Speed Dial...

Page 249: ...de line without having to lift the receiver The receiver must be picked up to converse if your phone is not equipped with a Speakerphone Operation Press the Speaker key SPKR Press the desired line key...

Page 250: ...age key PAGE and hold the key down and the lamp will flash red Wait for the Page tone Make an announcement Release the Page key PAGE Hang up GROUP CALL INTERNAL Allows you to page through the speaker...

Page 251: ...n the same Meet Me Page Answer group Operation Lift the receiver Wait for the dial tone Press the Feature key FEAT then dial Or Press the Meet Me Page Answer key MEET ME if assigned as a Multipurpose...

Page 252: ...n outside call Press an outside line key Lift the receiver and the call will be placed PRIME LINE ACCESS This programming option allows a system extension to immediately access a specific system exten...

Page 253: ...his line will have the following characteristics It will ring if the station is in Do Not Disturb It will not be Call Forwarded It cannot be accessed by other extensions Operation None PROTECTED STATI...

Page 254: ...ICK MODE OPERATION This programming option enables you to access an outside line or your intercom extension by simply pressing the desired key This activates the speaker and allows for immediate On Ho...

Page 255: ...rding key CTRAN and the lamp for the key will be solid red Dial the outside phone number Wait for a confirmation tone Press the Speaker key SPKR To cancel Press the Remote Call Forward key CTRAN and t...

Page 256: ...For example a door opener or a monitor camera Operation Press the Remote Relay Control key REMOTE Enter the relay number 1 to 8 Note This feature only functions with relay numbers 1 8 RING MUTING All...

Page 257: ...red with Memo Dial Operation While making a call Press the Feature key FEAT then dial Or Press the Save Number Redial key SAVE if assigned as a Multipurpose key You will hear a confirmation tone To ma...

Page 258: ...access Page 1 and Page 2 on the display The Setup key is used to access the LCD Contrast Bluetooth setup and the TFD Ticker Field Display Self Labeling Key Name Change You can also manually change th...

Page 259: ...nsion cannot be reached and you wish to reach the next extension number Do not hang up Dial the last digit of the next desired extension number SPEED DIAL Allows you to have abbreviated outside number...

Page 260: ...ter a Short Flash When registering the telephone number at the place where you want to insert a Short Flash Press the Flash key FLASH Note Short Flash may not be used on ISDN PRI or ISDN BRI lines To...

Page 261: ...r name registration FEAT All delete HOLD Enter 1 character delete space 1 G H I 4 A B C 2 D E F 3 M N O 6 W X Y Z 9 Upper lower case J K L 5 T U V 8 0 P Q R S 7 Alphanumeric Press the Feature key FEAT...

Page 262: ...register the outside line group number Speed Dial Display Scrolling If your phone is equipped with a display you may display the Speed Dial Numbers that are registered in both Personal and System Spe...

Page 263: ...n Coaching feature while monitoring an outside call or an intercom call Press the key The monitoring station is now able to speak with the monitored station without the calling station hearing To retu...

Page 264: ...password Wait for a confirmation tone Press the Speaker key SPKR To cancel restriction at your phone Press the Speaker key SPKR Wait for the dial tone Press the Feature key FEAT then dial or press the...

Page 265: ...message group and up to 250 groups can be programmed in the ECS database This feature is available on any Iwatsu key telephone that can be assign a Fixed Text Message key STATION TEXT MESSAGE REGISTRA...

Page 266: ...Press TXT MSG Enter the desired text message number or press TXT MSG Press TXT MSG To delete a busy bypass text message from your display While a text message is on your display Press TXT MSG Manual...

Page 267: ...ey LED lit Press TXT MSG to display a stored text message To responded to a stored text message by calling the originating extension With you TXT MSG key red LED lit Press TXT MSG to display a stored...

Page 268: ...e IX 5800 Key Telephones support the Ticker Field Display TFD The user can activate and deactivate the TFD from the IX 5930 IX 5910 or IX 5810 Self Labeling display but the ticker must be activated an...

Page 269: ...onfirmation tone Press the Speaker key SPKR To cancel Press the Speaker key SPKR Wait for the dial tone Press the Feature key FEAT then dial Or Press the Time Reminder key TM REMD then dial Wait for a...

Page 270: ...call to an outside party by using the TRAN key followed by a trunk group access code Operation While speaking on an outside line call Press TRAN and wait for transfer tone Press FLT CO or dial a CO g...

Page 271: ...ctly to a mailbox and be notified by a special voice mail message waiting indication a red flashing lamp on the MSG key and MBOX key when there are messages present in your mailbox Operation Note Base...

Page 272: ...ur pass code the Omega Voice VMI always requests your pass code To transfer a call to a mailbox using the MBOX key Press the Transfer key TRAN Wait for the dial tone Press the MBOX key of the mailbox...

Page 273: ...voice mail 3 No Answer calls to voice mail Dial the Mailbox access code Wait for a confirmation tone Hang up To retrieve a message from your mailbox using the Message key When the Message key MSG lam...

Page 274: ...een LED lights you will hear the caller s message as it is recorded To cancel Voice Mail Monitoring Hang up or press SPKR The Voice Mail Monitor key VMMNT red LED will begin to flash The voice mail me...

Page 275: ...isper paged your extension After receiving a whisper page Press You may now communicate with the station that sent you the whisper page The other calling party cannot hear your call To resume speaking...

Page 276: ...DIGITAL TELEPHONE USER GUIDE 256 IWATSU ENTERPRISE CS...

Page 277: ...Section 5 Attendant Position User Guide...

Page 278: ...ATTENDANT POSITION USER GUIDE 258 IWATSU ENTERPRISE CS...

Page 279: ...telephones IX 5930 IX 5910 and IX 5810 only The IX 59DS is equipped with a 15 line 24 character backlit LCD display and 30 Self Labeling keys that support up to 60 features One IX 5930 IX 5910 or IX...

Page 280: ...be programmed for specific attendant features This DSS Unit also has a 40 character liquid crystal display to assist in call processing Iwatsu Enterprise DSS Note The Platinum DSS and the IX DSS 3 ar...

Page 281: ...with the receiver in the cradle or with the receiver not in the cradle Operation To answer calls with the receiver in the cradle When your phone rings and the outside line key s flash red Lift the re...

Page 282: ...s the Connect key CNCT Using the Direct Station Selection Unit Press the key on the Direct Station Selection Unit representing the desired extension Announce the call Hang up Or Press the Connect key...

Page 283: ...and remain off hook for a duration that exceeds the amount of time programmed in the system Or Lift the receiver and begin dialing Between digits stop dialing for more than 10 seconds Or Dial the E Re...

Page 284: ...CALL PARK When you cannot locate an extension user you may page the desired individual This feature allows the outside call to be automatically placed on Call Park when the Page key is depressed The...

Page 285: ...that returns to the Attendant Position Lift the receiver Press the red flashing Recall key RECALL MAKING AN OUTGOING CALL Operation Lift the receiver Press the desired outside line and the lamp will...

Page 286: ...IDE 266 MAKING A PAGE ANNOUNCEMENT Operation Lift the receiver Press and hold the Page key PAGE and the lamp will flash red Wait for the Page tone Make an announcement Release the Page key PAGE to dis...

Page 287: ...ay the Attendant must press a 911 Display Clear Key programmed on the extension Operation To clear the display of the Enhanced 911 LCD Indication Press E911 Display Clear key ALARM CLEAR Allows you to...

Page 288: ...s feature requires the use of the Message Card A programming option may be enabled to allow the ECS to automatically switch to the Automatic Answer Mode at a certain time You must manually switch the...

Page 289: ...een the Source and the Destination Press the Swap key SWAP or SPLIT if assigned and the key will flash red Or Press the red flashing Source key SOURCE to speak with the outside call or press the red f...

Page 290: ...lock key CLOCK if assigned as a key Dial to adjust seconds to zero Dial again to start the clock with zero seconds Wait for a confirmation tone Press the Speaker key SPKR If the seconds shown on the D...

Page 291: ...ed FLEXIBLE NIGHT ANSWER Allows you to program individual outside lines or line groups to ring at the Night Mode or Day Mode location independently of the mode the system is currently in Operation Pre...

Page 292: ...aiting on Press the Speaker key SPKR Wait for the dial tone Press the Message Waiting Control key MSG CTRL Dial the desired extension number Press the Connect key CNCT to leave a message Wait for a co...

Page 293: ...n the ECS system is in the System Ringing Mode default pressing the Night Mode key from an Iwatsu ICON Series telephone attendant position IX 5810 IX 5910 and IX 5930 will take you to the Ringing Mode...

Page 294: ...System Mode This operation has a Group Night override for system ringing Incoming calls through a specified trunk group will generate ringing based on the Night ringing table Key Lamp Indication for...

Page 295: ...key assigned to the self labeling key will indicate current ringing mode as shown below To change the ringing mode from an ICON Series Attendant Position TGNNN Day 1 indicates Day 1 mode TGNNN Ring D...

Page 296: ...g Mode pressing the existing Night Mode key from an Iwatsu ICON Series attendant position IX 5810 IX 5910 and IX 5930 will take you to the Select Ringing Mode screen with limited selections The menu w...

Page 297: ...s the Day 2 and Day 3 modes These telephones can only switch between Day Day 1 and Night modes The legacy Day Night mode operation remains the same as in previous software versions ACD Night This enha...

Page 298: ...ress the Speaker key SPKR Wait for the dial tone Press the Night Mode key NIGHT and the lamp for that key will be solid red Wait for a confirmation tone Press the Speaker key SPKR To disable Night Mod...

Page 299: ...ial the extension number Wait for a confirmation tone Press the Speaker key SPKR To set the maximum number of calls Press the Speaker key SPKR Wait for the dial tone Press the Feature key FEAT Press t...

Page 300: ...erial Call key SERIAL instead of the Connect key CNCT The outside call will return to the attendant position and flash on the Recall key RECALL after the extension the call was transferred to hangs up...

Page 301: ...rn during Day Mode operation Operation To change an extension Press the Speaker key SPKR Wait for the dial tone Press the Station Class Restriction Change key CLASS Dial the desired extension number D...

Page 302: ...e Press the Forced Release key FRLS Dial Dial the desired extension number Press the Release key RLS Wait for a confirmation tone Press the Speaker key SPKR To put an extension back in service Press t...

Page 303: ...ess the Feature key FEAT then dial Or Press the Station Lock key LOCK if assigned as a key Dial Dial the extension number Wait for a confirmation tone Press the Speaker key SPKR To cancel Station Lock...

Page 304: ...ecording key VSSR Dial the message number for your new message Make your announcement through the receiver Dial to end the recording Hang up To erase a customized message Lift the receiver Wait for th...

Page 305: ...lephone or DSS is programmed with a Text Message key you have the ability to register program the 90 System Text Messages The messages may be 16 characters in length Operation Press the Feature key FE...

Page 306: ...side lines or line groups that extensions can access Operation To restrict outside line access Press the Speaker key SPKR Wait for the dial tone Press the Trunk Access Control key TAC Dial Dial the ou...

Page 307: ...rced Release key FRLS Dial Dial the outside line group number Or Dial Dial the outside line number Press the Release key RLS Wait for a confirmation tone Press the Speaker key SPKR To place an outside...

Page 308: ...ATTENDANT POSITION USER GUIDE 288 IWATSU ENTERPRISE CS...

Page 309: ...Section 6 Attendant Console User Guide...

Page 310: ...ATTENDANT CONSOLE USER GUIDE 290 IWATSU ENTERPRISE CS...

Page 311: ...er being in the talk or monitor mode by moving the Talk Monitor switch The Attendant Console also has two Lamp indicators One is to inform you if there is an alarm condition in the system The other on...

Page 312: ...lephone User s Guide Many feature operations in the Digital Telephone User s Guide require the pressing of the Speaker key SPKR to start and end feature operation The Attendant Console does not requir...

Page 313: ...the Float and Answer keys flash red slowly Lift the receiver Press the Answer key ANS Or Press the desired red flashing Float key FLT You will be connected to the outside caller and the Float key FLT...

Page 314: ...CONNECTING OR RELEASING A CALL Operation Press the Release key RLS When transferring an outside call to an extension pressing the Release key RLS returns you to the outside caller MAKING AN INTERCOM G...

Page 315: ...call on Hold Press the key representing the call you wish to speak with PUTTING A CALL ON CALL PARK When you cannot locate an extension user you may page the desired individual This feature allows th...

Page 316: ...flashing Recall key RECALL MAKING AN OUTGOING CALL Operation Lift the receiver Press the desired Float key FLT and the lamp will flash green Wait for the dial tone Dial the desired phone number MAKING...

Page 317: ...SER GUIDE 297 DIALING AN OUTSIDE PHONE NUMBER FOR A SYSTEM EXTENSION Operation Dial the outside phone number Press the Hold key HOLD Dial the extension number of the person who the call is for Press t...

Page 318: ...ng a new call to be answered Operation To place a call on Hold without using the Hold key HOLD Press the key representing the new call ATTENDANT OVERRIDE Allows you to notify an extension user that is...

Page 319: ...lamp for that key will be flashing red for Mode 1 Day Mode Press the Automatic Answer Mode key AUTO a second time and the lamp for that key will be solid red for Mode 2 Night Mode To turn Automatic A...

Page 320: ...e call or press the Destination key DEST to speak with the extension if assigned as keys The Attendant Position may be programmed to have either a Swap key or Source and Destination keys but not both...

Page 321: ...key END To adjust the seconds to zero Press the F1 ADJ key and the display will show Clock Adjustment SET F1 F2 F3 F4 F5 F6 Press the F1 SET key to start the clock with zero seconds elapsed Press the...

Page 322: ...ys To get to the Flexible Night Answer prompts Press the ETC key one time and the display will show GNT SSC TAC MWC SPDR F1 F2 F3 F4 F5 F6 Press the F1 GNT key and the display will show Incoming Mode...

Page 323: ...sents the current ringing mode location Pressing the F1 UP key displays the next 10 outside line group numbers Pressing the F2 DOWN key displays the previous 10 outside line group numbers Pressing the...

Page 324: ...be programmed to appear individually on Float keys or they may be grouped together to appear on one or several Float keys Operation None MESSAGE WAITING CONTROL Allows you to inform an extension user...

Page 325: ...alternate point might be a loud bell a phone or a group of phones A programming option may be enabled to allow the ECS to automatically switch to the Night Mode at a certain time however you must manu...

Page 326: ...Press the Override key OVER Dial the extension number Press the Release key RLS To set the maximum number of calls Press the Feature key FEAT Press the Override key OVER Dial Dial the number of calls...

Page 327: ...r the extension the call was transferred to hangs up STATION CALL FORWARD DO NOT DISTURB RELEASE Allows you to cancel Call Forward and Do Not Disturb settings on other extensions in the system Operati...

Page 328: ..._ _ DISP F1 F2 F3 F4 F5 The first line of numbers represents the extension numbers The second line represents the current extension mode Pressing the F1 UP key displays the next 10 extension numbers P...

Page 329: ...the ETC key one time and the display will show GNT SSC TAC MWC SPDR F1 F2 F3 F4 F5 F6 Press the F2 SSC key and the display will show Station Service Class EXT Service Class Mode EXT_ DISP GRP F1 F2 F3...

Page 330: ...nd line of numbers represents the current restriction mode Pressing the F1 UP key displays the next 10 numbers Pressing the F2 DOWN key displays the previous 10 numbers Pressing the F3 _ key moves the...

Page 331: ...and the display will show Station Forced Release EXT_ DISP CON RLS F1 F2 F3 F4 F5 F6 To remove an extension from service Dial the extension number and the display will show the extension status EXT 20...

Page 332: ...N _ _ DISP F1 F2 F3 F4 F5 The first line of numbers represents the extension numbers The second line represents the current status Pressing the F1 UP key displays the next 10 extension numbers Pressin...

Page 333: ...will show LOCK SLR TRL CRL F1 F2 F3 F4 F5 F6 Press the F1 LOCK key and the display will show Station Password To change an extension s ability to access outside lines Dial and the display will show EX...

Page 334: ...mpts Press the ETC key three times and the display will show CLK VSSR F1 F2 F3 F4 F5 F6 Press the F2 VSSR key and the display will show Record Class CLR RPL F1 F2 F3 F4 F5 F6 To record a customized me...

Page 335: ...lass All FIX F1 F2 F3 F4 F5 F6 Press the F1 ALL key and you will hear all the customized messages Press the END key To listen to all prerecorded messages Press the F2 RPL key and the display will show...

Page 336: ...SSC TAC MWC SPDR F1 F2 F3 F4 F5 F6 Press the F5 SPDR key and the display will show Speed Dial Registration Speed No __ Name FEAT SPD HOLD FLSH F1 F2 F3 F4 F5 F6 To register System Speed Dial numbers D...

Page 337: ...mber at the place where you want to insert a flash Press the F4 FLSH key and a F will be inserted To register an outside line to be selected for Speed Dialing Dial Dial the System Speed Dial code numb...

Page 338: ...HOLD key to back space to the desired position The numbers on the dial pad represent the following for name registration FEAT All delete HOLD Enter 1 character delete space 1 G H I 4 A B C 2 D E F 3...

Page 339: ...6 7 8 9 0 HOLD 1X A D G J M P T W write character lower case 2X B E H K N Q U X 0 cancel character upper case 3X sp C F I L O R V Y 4X 1 2 3 4 5 6 S 8 Z 5X 7 9 Press the Feature key FEAT to end the op...

Page 340: ...hold TRUNK ACCESS CONTROL Allows you to change the outside lines or line groups that extensions can access Operation This feature is performed by using the display and the Soft Function keys To get to...

Page 341: ...key after you have entered a group number and the display will show Trunk Access Control Group Or Trunk 1 2 3 4 5 6 7 8 9 10 ALW ALW DNY ALW ALW DNY ALW DNY ALW ALW UP DOWN _ _ DISP F1 F2 F3 F4 F5 The...

Page 342: ...F3 F4 F5 F6 To release an individual outside line from service Dial the outside line number and the display will show the current status TRUNK 1 Trunk idle Press the F3 RLS key to release an outside l...

Page 343: ...F3 F4 F5 The first line of numbers represents the outside line numbers The second line of numbers represents the current status Pressing the F1 UP key displays the next 10 outside line numbers Pressin...

Page 344: ...ATTENDANT CONSOLE USER GUIDE 324 IWATSU ENTERPRISE CS...

Page 345: ...Section 7 SIP Single Line Telephone User Guide...

Page 346: ...SIP SINGLE LINE TELEPHONE USER GUIDE 326 IWATSU ENTERPRISE CS...

Page 347: ...es by pressing and releasing the receiver button quickly followed by the dialing of a feature operation code Receiver Button Single Line Telephone SLT Session Initiation Protocol SIP Telephones SIP te...

Page 348: ...r the dial tone Dial the desired phone number If you make a dialing mistake hang up and try again RECEIVING AN INCOMING CALL Operation When your phone rings Lift the receiver and you will be connected...

Page 349: ...quickly or press the Flash key Wait for the dial tone Dial the desired extension number Hang up or announce the call then hang up Polycom SIP Station Press the Transfer soft key Dial the desired exten...

Page 350: ...the receiver button quickly or press the Flash key or for Polycom press Hold Wait for the dial tone Dial the Call Park code Wait for a confirmation tone Hang up To pick up a call on Call Park at your...

Page 351: ...Hang up or press the receiver button Answer the second call To return to the first call Dial the Hold or Call Park code SIP Not Supported SIP STATION NAME DISPLAY FOR INTERCOM CALLS SIP stations can...

Page 352: ...L Allows you to call all attendants Operation Lift the receiver Wait for the dial tone Dial the assigned access code BUSY INTERCOM CALLBACK Operation When you make an intercom call and the extension i...

Page 353: ...nterval time in minutes before you hang up When your phone rings Lift the receiver The number will automatically be dialed To cancel Lift the receiver Wait for the dial tone Dial the Cancel code Wait...

Page 354: ...he second call will be placed on Call Park You may continue to alternate between calls by repeating the above procedure CALL PICK UP There are three types of Call Pick Up Direct Call Pick Up Internal...

Page 355: ...to transfer a call to an extension that is busy Do not hang up Press and release the receiver button quickly or press the Flash key Wait for the dial tone Dial the desired extension number Hang up Po...

Page 356: ...party you wish to add When the party answers press and release the receiver button quickly or press the Flash key After you hear a tone all parties will be connected To add another extension repeat th...

Page 357: ...outside parties in a Multi line Conference call and wish to leave the call Press and release the receiver button quickly or press the Flash key Dial the Conference code Hang up Polycom SIP Station Pr...

Page 358: ...the Cancel code Dial the Do Not Disturb code Wait for a confirmation tone Hang up FLASH Operation For Long Flash Press and release the receiver button quickly of press the Flash key Dial the Long Flas...

Page 359: ...ial Codes 90 99 Do one of the following If you chose Mode 1 2 or 3 enter the extension or hunt group number If you chose Mode 4 enter the Personal Speed Dial Code 90 99 Note When the setting is valid...

Page 360: ...When the setting is valid you will hear a confirmation tone If the setting is invalid you will hear a warning tone FLOATING OUTSIDE LINE GROUP ACCESS Operation Lift the receiver Wait for the dial ton...

Page 361: ...e Redial key on the telephone Or Dial the Last Number Redial code if you have a Rotary Dial Telephone MASTER HUNT GROUPS Operation To call a Hunt Group Lift the receiver Wait for the dial tone Dial th...

Page 362: ...ges When the message lamp on your phone is flashing Lift the receiver Wait for the dial tone Dial the Message code and the ECS will automatically call the extension that left the message Or Press the...

Page 363: ...he receiver Wait for the dial tone Dial the Group Call code assigned by the system installer Wait for the Page tone Make an announcement Hang up ZONE PAGE External Allows you to access individual grou...

Page 364: ...l but the called extension cannot be reached and you wish to call another extension Do not hang up Dial the last digit of the next desired extension number SIP Not Supported SPEED DIAL PERSONAL SPEED...

Page 365: ...he desired pause time in seconds Note This feature may not be used on ISDN PRI or ISDN BRI lines To register the symbol in a number When registering the telephone number at the place where you want to...

Page 366: ...Telephone that has a message goes off hook the Iwatsu Enterprise CS automatically sends an intermittent tone for 2 seconds before normal dial tone is heard This feature alerts you of messages Operatio...

Page 367: ...ease the receiver button quickly or press the Flash key Dial the Transfer to Call Park code Dial the Extension Number Hang up Polycom SIP Station Press the Hold soft key Dial the Transfer to Call Park...

Page 368: ...Go off hook and wait for intercom dial tone Dial the Wake Up Call feature access code Wait for a confirmation tone and dial the wake up time 24 hour clock HH MM 24 hour clock example 15 15 3 15 pm 08...

Page 369: ...Section 8 Digital Doorphone User Guide...

Page 370: ...DIGITAL DOORPHONE USER GUIDE 350 IWATSU ENTERPRISE CS...

Page 371: ...place a call from a Digital Doorphone Press and release the button on the Digital Doorphone you will hear a ringing tone and the lamp on the button will change from red to green Wait for an answer An...

Page 372: ...DIGITAL DOORPHONE USER GUIDE 352 IWATSU ENTERPRISE CS...

Page 373: ...Section 9 Direct Inward System Access DISA User Guide...

Page 374: ...DISA USER GUIDE 354 IWATSU ENTERPRISE CS...

Page 375: ...ion Operation When the ECS answers the call the caller will hear either a message or a special DISA dial tone To interrupt the message Press and you will hear DISA dial tone To make an intercom or hun...

Page 376: ...llowed by that extension s Station Restriction Password and you will have the same calling capabilities as that extension Wait for the intercom dial tone Enter the Call Forward Code Enter the Call Typ...

Page 377: ...followed by that extension s Station Restriction Password and you will have the same calling capabilities as that extension Wait for the intercom dial tone Press Enter the Call Forward Code Enter the...

Page 378: ...DISA USER GUIDE 358 IWATSU ENTERPRISE CS...

Page 379: ...Section 10 Hospitality Features User Guide...

Page 380: ...HOSPITALITY FEATURES USER GUIDE 360 IWATSU ENTERPRISE CS...

Page 381: ...ly systems that support Enhanced 911 Service Enhanced 911 Service ensures that when 911 is dialed from a system extension information that allows the PSAP to identify the caller s location in a buildi...

Page 382: ...e Waiting Control key MSG CTRL Dial the guest room extension number Press the Connect key CNCT to leave a message Wait for a confirmation tone Press the Speaker key SPKR To cancel Message Waiting Pres...

Page 383: ...EANED OCCUPIED OUT OF ROOM READY CLEANING CONFIRMED OCCUPIED OUT OF ROOM TO BE CLEANED OCCUPIED OUT OF ROOM CLEANED When the status of a guest room is changed from the OCCUPIED IN ROOM status category...

Page 384: ...no Occupied In Room Ready green yes Occupied In Room To Be Cleaned green red fast flash yes Occupied In Room Cleaned green red slow flash yes Occupied Out of Room Ready green slow flash no Occupied Ou...

Page 385: ...ake up time from the Attendant Position Press the Speaker key SPKR Wait for the dial tone Press the Wake Up Call key WAKE Dial the guest room s extension number Wait for a confirmation tone Dial the w...

Page 386: ...ke up call from a guest room Lift the receiver Wait for the dial tone Dial the Cancel code Dial the Wake Up Call code Wait for a confirmation tone Hang up WAKE UP CALL REPORT If your system is equippe...

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Iwatsu Omegatrek PS6, Owner'S Manual

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