Operation Manual – ITW GSE 6400 Tier 4
10.0 Troubleshooting Chart
Error
Code
Error Text in display
Description
1st Corrective
Action
2nd Corrective
Action
3rd Corrective
Action
4th Corrective
Action
For faults in this section: Disconnect from Aircraft (if connected). Do not stop engine (if running). Do not let engine start (if not running).
100
LOGGING
UNSUCCESSFUL
Communication
Failure
Press Engine
button to Reset
201
CONTROL BOARD
FAILURE
ID chip is
missing or
unreadable
Inspect ID chip
connection. for
damage.
Contact ITWGSE
202
WRONG SOFTWARE
VERSION
Wrong Software
Version Installed
Install correct
software version
250
FAILED SOFTWARE
UPDATE
The new software
didn’t load
properly
Try to install the
software again
Replace display
or control board
300
FUEL LEVEL < 10%
Fuel Level is too
low to attempt an
engine start.
Add Fuel
Inspect fuel
Sender wiring
Inspect fuel Sender
500 STARTER
FAILURE
Engine rotation is
not detected
when starter was
activated.
Press Engine
button to Reset
Check starter
circuit to ensure
that it is properly
energized.
(Replace Starter
Solenoid)
Replace Starter
600
UNABLE TO START
ENGINE
Engine did not
start after 3 tries.
Press Engine
button to Reset
Check fuel valve
to ensure it is
open.
Service Engine
700
BATTERY LEVEL
TOO LOW
Battery voltage
level is too low to
attempt startup
sequence.
Press Engine
button to Reset
Check battery
cables
Charge Battery
Replace Battery
2400
28V PLUG
TEMPERATURE TOO
HIGH
The temperature
sensor in output
2 plug has
tripped.
Press ARU
button to reset
Remove load and
let plug cool
down
Check connector /
output cabling for
any malfunction
Replace Control
Boards A1 & A2
3200
28V OUTPUT
VOLTAGE TOO HIGH
Voltage > 32V -
4s
Press ARU
button to reset
Check output
voltage setup
value
Check ARU Module
and wiring
3300
OUTPUT VOLTAGE
TOO HIGH
Voltage > 40V -
1s
Press ARU
button to reset
Check output
voltage setup
value
Check ARU Module
and wiring
3400
28V OUTPUT
VOLTAGE TOO LOW
Voltage < 20V -
4s
Press ARU
button to reset
Check output
voltage setup
value
Check ARU Module
and wiring
3800
28V INTERLOCK
LEVEL TOO LOW
28V F Level too
low
Press ARU
button to reset
Verify that output
cable is correct
inserted
Check / correct
installation
Replace Control
Board A1
Replace Interface
Board A2
4000
28V OUTPUT
CURRENT TOO HIGH
28V Output
Voltage is too
high
Press ARU
button to reset
Remove overload
and re-engage
output
Replace Control
Board A1
Replace Interface
Board A2
OM2248 Rev B
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