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LEO Instructions
Edition:
01/2016
- Revision:
01/16
Warranty
Within the limits of the matters expressed below, the supplier undertakes to make good any
construction defects that may occur during the twelve (12) months of the warranty, which runs
from the date of collection appearing on the transport document.
The warranty expressly excludes parts subject to normal wear and tear (e.g. belts, rubber-
faced rollers, seals and gaskets, brushes, etc.) and electrical parts.
To make a warranty claim the customer must inform the supplier immediately of the
problems, quoting the machine serial number.
The customer should then send the supplier the defective part so that it can be repaired or
replaced.
The supplier will make the repair / provide a replacement within a reasonable period of time.
Having repaired or replaced the defective part the supplier's warranty obligations are fulfilled
in their entirety.
In the case of repairs or replacements to be carried out at the place of installation of the
machine, all labour, travel and living costs of the technicians or fitters provided shall be
entirely at the customer's expense.
The supplier is responsible for defects deriving from normal use of the machine. The supplier
is not responsible for defects deriving from:
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problems that occur only after delivery of the machine
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misuse of the machine
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lack of maintenance
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unauthorised tampering or repairs
Moreover, the supplier cannot be held liable for possible injury to persons or damage to
property other than the machine under warranty, nor for possible loss of production.
For materials not manufactured by the supplier, such as electrical equipment and motors, the
supplier grants the same warranty that it receives from the vendors of said materials.
The supplier cannot guarantee that the machine will comply with statutory legal requirements
in the countries in which it is installed, and especially with those connected to prevention of
accidents at work and pollution.
Any adjustments required to adapt the machine to comply with any such foregoing
requirements are to be carried out by the customer, which assumes fully responsibility for
the outcome, holding the supplier harmless and undertaking to relieve it of any whatsoever
liability or claims that may be presented by third parties due to the omitted compliance with
any such normative requirements.
