11. Error messages
Display Display
LED
Meaning/cause
Troubleshooting
In 01
none
Blockage
The door is blocked due to an obstacle and
the door movement was stopped by the drive
unit.
The door movement should be tested in a deenergized state
and a possibly existing stiffness must be eliminated. The
permanent operation of a defective door may damage the drive
unit. A blocking is also often triggered by people. The reason
for this might be that the detection range of the sensors are
not suitable for the drive unit and that the door will inevitably
be touched during the passage. In this case, the detection
range of the sensors and/or the opening speed of the drive
unit should be increased. The effectiveness is to be verified by
passing through the door.
In 08
none
Shutdown drive function
The contact 4/4a is opened. The drive unit
switches into the emergency mode and only a
manual passage is possible.
An emergency command mechanism, a door lock switch or
other safety system may be connected to the input. Either the
system has actually triggered or there is a defect.
The activation must be reset.
The drive unit starts the operation automatically. If this is
not the case, the wiring and the systems causing it must be
tested.
In 09
none
Upgrade Card signal error
The installed Upgrade Card was removed or
the intially installed Upgrade Card (container
module) had not been inserted during the
installation of 2 Upgrade Cards.
Installed Upgrade Cards must remain permanently in the
control unit and must not be removed. If several Upgrade
Cards are installed, the Upgrade card used first has the
function of a container module and must be the last one to be
attached to the control unit (see chapter Upgrade Card).
In case of a defective container module, a new set of
functional modules must be used.
In 11 The red
LED
lights
Resolution hold-open system
The hold-open system was triggered.
The hold-open system can be triggered automatically by the
smoke detector and manually by a hand trigger button or by
disengaging the door panel. According to DIN 18263-4, the
recommissioning must be deliberately performed.
Depending on the configuration of the system, this is done by
the manually opening the door up to the taught opening angle,
via the PGS by switching into the OFF position or by a reset via
the pushbuttons and on the internal user field. It has to
be ensured that the smoke detector has not been triggered. If
a reset has not been successful, there may be a defect on the
smoke detector connection and the system must be inspected
by qualified personnel.
In 23
none
Locking alarm
The door is blocked in the CLOSED position.
An opening is not possible.
The most frequent cause is a closed door.
The error can be avoided if a door lock switch is installed. The
door lock switch detects the switching state of the deadbolt
and switches the drive unit off, if necessary. A door lock
switch is recommended as the permanent opening against the
closed door may damage the drive unit or the door.
In 61
none
Communication error in case of a 2-panel
operation
The communciation between the 2 devices is
interrupted.
The communication cable between the 2 drive units must
be checked. After a visual inspection, check if the correct
interface on the control unit has been used.
In 72
none
Current measurement circuit
The periodically performed test of the internal
current measurement circuit could not be
successfully performed.
System tolerances and environmental conditions influence
the current measurement. That is why it cannot always be
successfully completed with the first time. The information is
shown in this case This, for example, is the case if the door is
manually passed through during the measurement. The test
will be automatically repeated.
In 73
none
Braking circuit test
The periodically performed test (every 24 hours)
of the internal braking circuit could not be
successfully performed.
System tolerances and environmentally conditions influence
the braking circuit test. That is why it cannot always be
successfully completed with the first time. The information is
shown in this case This, for example, is the case if the door is
manually passed during the measurement. If the test has been
negative 10 x in a row, the error message E 73 will be output.
In 91
none
DCW communication
At least 1 registered DCW device is missing.
Reconnect the corresponding DCW device.
If this is not possible, you must restart the drive unit.
Press simultanuously the pushbuttons and on the
internal user field for a minimum of 3 seconds.
IS 9100
—
31
ISEO