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27

Installing Your Software

Installing Your Software

Installing Your Software

Installing Your Software

Installing Your Software

Instructions for installing the Ditto Tools software are specific for the
following operating systems:

•

Windows 95

•

Windows 3.1 or higher

•

Windows NT 4.0

•

DOS

Turn to the instructions in this manual for your operating system and verify
that your system meets the minimum system requirements, then begin
installation.

Summary of Contents for 3151100

Page 1: ...Ditto Tape Drive Installation Ditto Tools Software Installation User s Guide Easy internal installation demonstrated on your Ditto Tools CD see page 13 ...

Page 2: ...03151100 Iomega Corporation 1821 West Iomega Way Roy Utah 84067 9977 Iomega Corporation 1998 ...

Page 3: ...o is install the tape drive and then the software This guide will take you through the process step by step And if you are installing an internal tape drive you won t want to miss our installation video found on the Ditto Tools CD Installation can be a breeze after viewing this helpful step by step video Easy internal installation demonstrated on your Ditto Tools CD see page 13 Read the instructio...

Page 4: ...g the Tape Drive 23 Installing Your Software 27 Using Windows 95 28 System Requirements for Ditto 2GB Ditto Easy 3200 800 28 System Requirements for Ditto Max 28 Software Installation 28 1 Step Backup 29 FullBack 29 Flash File 30 Hardware and Software Configuration 30 Important Compatibility Information 31 Using Windows 3 1 or Higher 33 System Requirements 33 Software Installation 33 1 Step Backup...

Page 5: ... Information Bios Setting Recommendation 44 Your Ditto 2GB Tape Drive 45 Inserting and Removing Tapes 45 Tape Capacity and Compatibility 45 Cleaning Read Write Head 46 Your Ditto Max Tape Drive 47 Inserting and Removing Tapes 47 Tape Capacity 48 Tape Compatibility 48 Cleaning the Read Write Head 48 Your Ditto Easy 3200 Tape Drive 49 Inserting and Removing Tapes 49 Tape Capacity and Compatibility 4...

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Page 7: ...of the tape drive requires three basic steps 1 Preparing the drive 2 Preparing the computer 3 Connecting the drive to the computer After you have installed the drive refer to Installing Your Software for further instructions Getting Started Getting Started Getting Started Getting Started Getting Started Unpack the tape drive and accessories External Tape Drive External Power Supply Iomega Backup S...

Page 8: ...r Preparing the Computer Preparing the Computer Preparing the Computer Preparing the Computer 2 Turn off the power switches on the computer and printer Computer power switches are often marked with the symbols I for ON and O for OFF WARNING Always turn off computer power before beginning any computer hardware change M 3 Locate the computer s parallel port sometimes called a printer port ...

Page 9: ... o o o o o o o Printer Cable disconnect Printer Computer Parallel Port printer port Connecting the Drive to the Computer Connecting the Drive to the Computer Connecting the Drive to the Computer Connecting the Drive to the Computer Connecting the Drive to the Computer 5 Connect the external tape drive to the computer parallel port connector fits only one way ...

Page 10: ...o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o 7 Connect the external power supply to your power source and the tape drive When the drive is first plugged in the tape drive activity light flashes and then turns OFF The power light remains on actual power supply may vary Activity Light Power Light ...

Page 11: ...ide You can however operate the Ditto 2GB Ditto Easy 3200 orDitto Easy 800 drive on its side A t L e a s t 2 5 c m F r o m M o n i t o r 1 0 i n c h e s 9 Good job Now turn ON the power switches those turned off in step 2 and WAIT for the DOS prompt C or Windows to come up on your screen Then turn to the section Installing Your Software ...

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Page 13: ...llation video button 3 Follow the on screen instructions Windows 3 1 and Higher 1 Choose Run from the Program Manager s File menu 2 Type X video16 exe where X is the letter for your CD ROM drive and click OK Run the video as many times as you want to following along with this printed guide remember that you won t be able to run the video as you install the drive because the computer power will be ...

Page 14: ...not the floor to install the drive If you are installing a Ditto Dash accelerator card an optional accessory for the Ditto 2GB Ditto Easy 3200 and Ditto Easy 800 drives see the Ditto Dash Installation Guide and install the card before installing the drive If you are installing the Ditto Max drive follow the instructions in this manual to install the Ditto Dash DX accelerator card Getting Started G...

Page 15: ...isconnect computer electrical power at the power source before beginning any computer hardware change 2 Remove the computer cover Most computers have three or four screws on the rear panel that hold the cover Refer to your computer manual if removal is unclear 3 Locate a vacant 51 4 inch horizontal drive bay Remove the plastic cover and if necessary the metal shield Metal Shield Plastic Cover 51 4...

Page 16: ...e Do I Have What Kind of Tape Drive Do I Have What Kind of Tape Drive Do I Have What Kind of Tape Drive Do I Have Steps 5 9 only apply to you if you purchased a Ditto Max or Ditto Max Professional tape drive Please look on the packaging of your drive and circle below the type of drive you are installing Ditto Easy 800 Ditto Easy 3200 Ditto 2GB Ditto Max Ditto Max Pro ...

Page 17: ...ssional tape drive you received an additional piece of hardware a Ditto Dash DX accelerator card You should now install the Ditto Dash DX If you do not have a Ditto Max or Ditto Max Professional drive skip to step 10 5 Locate a vacant 16 bit expansion slot and remove the expansion slot cover Use the 16 bit expansion slot Expansion Slot Cover remove Computers have either VERTICAL or HORIZONTAL expa...

Page 18: ...as shown below Tape Cable Stripe Accelerator Card 8 Install the accelerator card into the 16 bit expansion slot by pushing firmly on the accelerator edge until it clicks into the slot secure with a screw Accelerator Card Tape Cable 16 Bit Expansion Slot ...

Page 19: ...have a Ditto Easy 800 Ditto Easy 3200 or Ditto 2GB internal tape drive locate your floppy drive cable and find where it connects to your computer You can trace the cable from the rear of your floppy drive to its connection on the computer Ditto Max and Ditto Max Professional drive users should now go directly to step 16 skipping steps 10 15 ...

Page 20: ... right side top or bottom 12 After identifying the striped edge of the floppy drive cable unplug it from the computer Computer Floppy Drive Floppy Drive Cable 13 Now plug the tape cable onto the same connec tion from which you just removed the floppy drive cable Be sure to maintain the stripe orientation Floppy Drive Cable Computer Tape Drive Cable ...

Page 21: ...y To avoid this problem be sure to plug the striped edge into Pin One and plug the cable onto the pins properly 14 Next connect the floppy cable to the middle connector of the tape cable so that the stripe is on the same side Tape Drive Cable Floppy Drive Cable 15 Feed the free end of the tape cable out through the open bay of the computer ...

Page 22: ...complete steps 16 23 P P P P Preparing the Tape Drive reparing the Tape Drive reparing the Tape Drive reparing the Tape Drive reparing the Tape Drive 17 Check your computer s mounting requirements your drive bay may require side rails Hint Use the same mounting hardware as on similar drives in your system See your computer dealer for any special hardware ...

Page 23: ... the Tape Drive 18 Connect the tape cable to the back of the tape drive as shown below for your tape drive Stripe Edge of Cable Stripe Edge of Cable Ditto Easy 3200 Tape Drive or Ditto 2GB Tape Drive Ditto Max Tape Drive or Ditto Max Professional Tape Drive 19 Slide the tape drive into the drive bay 51 4 inch Installation ...

Page 24: ...k of the drive Ditto Easy 3200 Tape Drive or Ditto 2GB Tape Drive Ditto Max Tape Drive or Ditto Max Professional Tape Drive Power Supply Cable Power Supply Cable 21 If necessary secure the drive in the drive bay using the screws shipped with your drive Drive Bay Mounting Screws ...

Page 25: ...nnect the power cord turn on the power switch and wait for DOS or Windows to start Turn to Installing Your Software to begin software installation Windows 95 may detect the new hardware and display a window asking for more information If this happens simply Cancel that window and install the Ditto Tools software as instructed ...

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Page 27: ... Software Instructions for installing the Ditto Tools software are specific for the following operating systems Windows 95 Windows 3 1 or higher Windows NT 4 0 DOS Turn to the instructions in this manual for your operating system and verify that your system meets the minimum system requirements then begin installation ...

Page 28: ...ptimized Pentium 100 Mhz processor Parallel Port min no compression or Pentium 150 Mhz Parallel Port 2mbps with compression 8MB or more RAM 16MB recommended 4MB free space on a hard drive EPP Enhanced Parallel Port Parallel Port drive only 2X CD ROM drive Software Installation Close all applications including virus scanners and screen savers Insert the Ditto Tools CD ROM into the CD ROM drive The ...

Page 29: ...covery utility that helps you recover from a complete system failure We highly recommend that you take the time to create these disks and update them as you are prompted To make the disks manually follow the instructions below 1 Select Recovery Disk Creation from the Iomega Backup program group 2 Insert a blank diskette into drive A and follow the on screen instructions You will need two blank dis...

Page 30: ...File Iomega s Ditto Max and Flash File technology lets you use your tapes for more than just back up Now you can drag and drop files onto a drive letter for your Ditto Max tape drive just like on your hard drive or floppy disk A special area 125 MB on the tape is reserved for those files and your average access time is only five seconds Hardware and Software Configuration There are a few simple re...

Page 31: ...ter in the chart below and follow the instructions for the specified solution Printers Solutions 1 2 3 HP Laserjet 4L 4 4V 4SI 4P 5P 5M 6P 6M x Brother HL630 x Canon BJC 610 620 and 4000 series x Lexmark x Okidata 600e x HP DeskJet 820C series x HP LaserJet 5L x If your printer is not listed try solution 1 your printer may have been added to Windows 95 s generic printer drivers after this guide wa...

Page 32: ...e 4 In the available options listing deselect the check box next to Bidirectional Communication 5 Select Restart Windows Solution 3 HP LaserJet 5L ONLY Solution 3 HP LaserJet 5L ONLY Solution 3 HP LaserJet 5L ONLY Solution 3 HP LaserJet 5L ONLY Solution 3 HP LaserJet 5L ONLY Uninstall And Reinstall Printer Software Using the PCL Driver 1 Shut down your system and turn off power 2 Disconnect your p...

Page 33: ...in the Command Line text box 4 Click OK Ditto Tools being to install 5 Follow the on screen instructions to complete installation 6 Be sure to register on line or send in your registration 7 Restart Windows before running Ditto Tools Using the diskettes optional 1 Insert the Ditto Tools disk 1 into drive A or B 2 Choose Run from the Program Manager File menu 3 Type A SETUP or B SETUP depending on ...

Page 34: ... drive verify that it is plugged into an outlet Restart Windows and try 1 Step Backup again If the tape drive is still not detected refer to the Hardware and Software Configuration section below Also review Solving Problems in the Using Your Ditto Tape Drive section of this guide Hardware and Software Configuration There are a few simple reasons why your tape drive may not be detected by your syst...

Page 35: ...tor rights to complete these steps 4 When Windows NT detects new hardware choose Do Not Install Driver 5 Now install Iomega Backup 97 software according to the instructions in the next section Software Installation 6 Select Yes when asked whether you installed a plug and play card and follow the on screen instructions You will need your Microsoft NT 4 0 CD quit the Auto Run application after you h...

Page 36: ... the Start menu 2 Type X INSTALL where X is the letter of your CD ROM drive in the Command Line text box 3 Click on OK Iomega Backup 97 will being to install 4 Follow the on screen instructions to complete installation 5 Be sure to register on line or send in your registration card 6 Restart Windows NT before running Iomega Backup 97 1 Step Backup For your first backup we recommend using 1 Step Ba...

Page 37: ...kup job you must run the NT system program RDISK The RDISK program records your system s registry information for example configuration data and all the user preferences you ve set If this information is current and available on a backup tape restoring the data on the tape after a hard disk failure will restore all the configuration and user preferences These files are essential for a smooth recov...

Page 38: ... Configured Devices box If no tape drive is listed manually add the tape drive following the on screen instructions 9 Now select Options from the File menu and click on the Error Handling tab 10 On the Error Handling page deselect error prompting then click Close 11 Now select the Restore tab The tape will take a few moments to reference 12 Select the last full backup on the tape and click Start I...

Page 39: ...ur CD ROM drive 3 Type CD DOS ENGLISH and press Enter to change directories to the DOS directory on the CD 4 Type SETUP and press Enter to begin the installation of Iomega Backup 5 Follow the on screen instructions to complete installation 6 Be sure to send in your registration card 7 Reboot your computer before running Ditto Tools Note When upgrading from a previous software version the configura...

Page 40: ...ort if you are using a parallel port tape drive or your controller card if you are using an internal tape drive DMA The DMA Direct Memory Access channel needs to be set when using an internal tape drive A DMA test should also be performed to determine if Ditto Tools can access the hard drive and the tape drive at the same time this speeds up backups NOTE It is possible that the DMA Test will cause...

Page 41: ... begin the test choose Start Test and follow the directions on the screen CAUTION If your computer does not pass the Compatibility Test your backup sets may not be reliable Unless your computer is configured incorrectly or not operating properly it should pass the test If it doesn t press F1 for help After completing the Compatibility Test choose OK to complete the Configuration Tests and continue...

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Page 43: ...port tape drive is compatible with both EPP and 8 bit bidirectional ports Iomega recommends EPP whenever possible Overall Printer Cable Length and Cable Quality Avoid low quality printer cables and do not exceed an overall cable length from computer to tape drive to printer of 3 m about 10 ft If you have data transfer problems try using shorter or higher quality cables Printers and Parallel Port T...

Page 44: ...ation Bios Setting Recommendation A growing number of PC manufacturers are shipping PCs with the settings for Power Management Enabled With the Power Management feature enabled your backups will be interrupted when the PC shuts down the hard disk and other hardware We recommend disabling the PC Power Management feature prior to using a Ditto tape drive Refer to the system documentation that came w...

Page 45: ...t is on and blinking Remove tapes when not in use Tape Capacity and Compatibility The Ditto 2GB tape is preformatted for you The formatted capacity is 1 GB giga bytes Compressing your raw data by a 2 1 ratio compression ratios depend on data type allows you to store up to 2 GB of data Ditto 2GB drives will read and write as shown in the following table We recommend using only Ditto 2GB tapes Compa...

Page 46: ...ess door locate the head and wipe the head up and down not sideways as illustrated below using very light pressure Wipe Only Up and Down Read Write Head Caution No other maintenance procedures are authorized by Iomega Attempting to service the drive in any other way will void the warranty NEVER touch the read write head or any other internal part of the drive with your fingers QIC 80 cleaning cart...

Page 47: ...e press the Eject Load button and remove the tape cartridge when the tray has opened Remove tapes when not in use The Ditto Max 3GB tape is the smallest of all the Ditto Max tapes It is important that you set the tape in the OmniTray correctly to ensure the tape can be used by the drive To insert correctly place the 3GB tape into the OmniTray as shown below making sure that the tape settles secure...

Page 48: ... drives will read and write as shown in the following table We recommend using only Ditto Max tapes Tape Format Read Write Ditto Max YES YES Ditto 2GB YES NO QIC 3020 YES NO QIC 3010 NO NO Caution TR 1 QIC 80 series and QIC 40 series tapes are not compatible with the Ditto Max drive Use of these tapes will damage the read write head and will void the warranty Cleaning the Read Write Head After app...

Page 49: ...n use Tape Capacity and Compatibility When using preformatted tapes with your Ditto Easy 3200 drive Iomega recommends Travan preformatted tapes The formatted capacity of Ditto Easy 3200 tapes Travan TR 3 are about 1 6 GB Compressing your raw data by a 2 1 ratio compression ratios depend on data type allows you to store up to 3 2 GB of data on the tapes The Ditto Easy 3200 drives will read write an...

Page 50: ...ulk erasers are available at many computer dealers Cleaning Read Write Head After approximately every twenty five hours of operation clean the read write head with a foam swab do not use a cotton swab moistened in pharmaceutical grade isopropyl alcohol make sure that the alcohol has no additives such as lanolin Push open the tape access door locate the head and wipe the head up and down not sidewa...

Page 51: ... the minicartridge if the drive activity light is on and blinking Remove tapes when not in use Tape Capacity and Compatibility When using preformatted tapes with your Ditto Easy 800 drive Iomega recommends Travan preformatted tapes The formatted capacity of Ditto Easy 800 tapes Travan TR 3 are about 400 MB Compressing your raw data by a 2 1 ratio compression ratios depend on data type allows you t...

Page 52: ...e bulk erasers are available at many computer dealers Cleaning Read Write Head After approximately every twenty five hours of operation clean the read write head as described below Clean the read write head with a cotton swab moistened in pharmaceutical grade isopropyl alcohol make sure that the alcohol has no additives such as lanolin Push open the tape access door locate the head and wipe across...

Page 53: ...e a conflict with other adapter cards in the computer Refer to the documentation for other cards and try to resolve addressing conflicts b Clean the read write head according to the instructions in this guide c If you are using DOS software try to free up more conventional memory at least 540 K If you are using Windows 3 x software try starting windows in standard mode using the command win s d Re...

Page 54: ...are using 11 I have installed the Ditto Dash DX 4Mbps accelerator card with a Ditto Max drive and am having problems configuring it to run with my computer If you have checked all the cables and connections for the Ditto Dash DX card and your Ditto Max tape drive but the tape drive and card are still not detected by Windows 95 click on the Windows 95 Start button select Help select the Index tab a...

Page 55: ...but not limited to excessive heat or humidity power failure or improper installation Such limited warranty shall also not apply to expendable components such as but not limited to fuses bulbs and normal cleaning accessories such as pads and filter Iomega makes NO WARRANTY as to any software products which are supplied by it AS IS or as to any experimental or developmental products or as to product...

Page 56: ...lations Also changes or modifica tions to the electronics or enclosure of this product must be expressly approved by Iomega otherwise the user s authority to operate the equipment may be voided by the FCC M Canadian DOC Information The digital apparatus referenced in this guide does not exceed the Class B limits for radio noise emissions from digital devices as set out in the Radio Interference Re...

Page 57: ... you want to keep for reference can be printed directly or downloaded to your local system Iomega Automated FaxBack Help 801 778 5763 If you do not have access to the Internet the FaxBack service lets you use any touch tone phone to instantly retrieve detailed support information to your FAX machine When you call our FAX back help number you can order a catalog listing the FAX back documents avail...

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