Intermec Trakker Antares 2430, User Manual

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Chapter 4— Troubleshooting and Maintaining the Terminal
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76 Trakker Antares 243X Handheld Terminal User’s Manual
Problems Transmitting Data Through the Intermec Gateway or DCS 30X
If you have a problem while running the application on the terminal in a
UDP Plus or WTP network, check these possible communications
problems.
Problems Transmitting Data Through the Intermec Gateway or DCS 30X
Problem Possible Solution
Transaction Buffer Full. The buffer holding transactions to be sent to the Intermec Gateway or DCS 30X
is full. Stop collecting data with this terminal. Make sure the terminal is
communicating with the Intermec Gateway or DCS 30X and let the terminal send
all the transactions in the buffer before you continue collecting data.
Sending Buffer Transactions. This is an information message to tell you that buffered transactions are now being
sent to the Intermec Gateway or DCS 30X. You can begin collecting data again
once the message clears.
Transaction Aborted. The transaction just sent to the Intermec Gateway or DCS 30X was not received.
Try sending the transaction again.
Transmit Error XX, press Enter. There is an error transmitting data to the Intermec Gateway or DCS 30X. XX
represents the status code error. Note the error code listed in the message and
contact your local Intermec service representative for help. Press the Enter key to
continue.
Receive Error XX, press Enter. There is an error receiving data from the Intermec Gateway or DCS 30X. XX
represents the status code error. Note the error code listed in the message and
contact your local Intermec service representative for help. Press the Enter key to
continue.
Shutting down. The Intermec Gateway or DCS 30X is shutting down. You may continue
collecting data and buffer the transactions in the terminal until the Intermec
Gateway or DCS 30X starts again or stop collecting data with the terminal.
Controller Shutdown. The Intermec Gateway or DCS 30X has shut down. You may continue collecting
data and buffer the transactions in the terminal until the Intermec Gateway or
DCS 30X starts again or stop collecting data with the terminal.
Problems Scanning Bar Code Labels
If you cannot scan bar code labels or you are having problems with the
scanner, check these possible problems.
Problems Scanning Bar Code Labels
Problem Possible Solution
The terminal is turned off. Make sure the terminal is turned on. Press
f
or
'
to turn on
the terminal.
The input device connected to the terminal does
not appear to work well or read bar code labels
very quickly. Make sure that the Scanner Selection command is set to the
specific tethered scanner you have attached. For help, see
“Scanner Selection” in Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual.
Check the bar code symbologies you have enabled on the
terminal. Enable only the symbologies that you are using.