Intermec Trakker Antares 2430, User Manual

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Chapter 4— Troubleshooting and Maintaining the Terminal
Trakker Antares 243X Handheld Terminal User’s Manual 69
Problems While Configuring the Terminal (continued)
Problem Possible Solution
You are configuring the serial port and see this
error message when exiting the Configuration
Menu:
PG command failed.
Configuration was not updated.
PG is the Handshake configuration command. You must change
the value of Handshake or set other serial port parameters.
Choose Serial Port from the Communications Menu.
The order in which you set serial port protocol configuration
commands is important. To use Frame mode, you need to set
EOM first. Next, configure Handshake, LRC, SOM, and then
Poll. To use Character mode, you must disable these parameters
in reverse order. For help, see “Using Serial Communications on
the Terminal” on page 51.
On the 2435, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Terminal IP
address or Controller (Host) IP
address set to an invalid
address of 0.x.x.x or 127.x.x.x.
Configuration was not updated.
The RF network is enabled and there is a problem with the
network configuration. You must change the terminal IP address,
the controller IP address (host IP address for a TCP/IP network),
or both. Choose Primary Network from the Communications
Menu.
The terminal IP address or the controller/host IP address is set to
0.x.x.x or 127.x.x.x. These are invalid addresses. Set a valid IP
address for the terminal and Intermec Gateway, DCS 30X, or
host.
For help, see “Using RF Communications on the 2435” on page
54. If you cannot fix the addressing problem, check with your
network administrator to get the IP address assigned to the
terminal and the Intermec Gateway, DCS 30X, or host.
On the 2435, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Terminal IP
address and Default Router
address set to the same address.
Configuration was not updated.
The RF network is enabled and there is a problem with the
network configuration. You must change the terminal IP address,
the default router address, or both. Choose Primary Network or
Advanced Network from the Communications Menu.
The terminal IP address and the default router address are both
set to the same address. Set a valid IP address for the terminal
and the default router.
For help, see “Using RF Communications on the 2435” on page
54. If you cannot fix the addressing problem, check with your
network administrator to get the IP addresses for each RF
network device.
On the 2435, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Default
Router address is not on the
terminal’s network.
Configuration was not updated.
The RF network is enabled and there is a problem with the
network configuration. You must change the default router
address. Choose Advanced Network from the Communications
Menu.
The terminal and Intermec Gateway or DCS 30X (UDP Plus or
WTP network), or host (TCP/IP network) are on different
networks, and the terminal is not on the same network as the
default router. When the terminal is on a different IP subnetwork
from the Intermec Gateway, DCS 30X, or host, you must set the
Default Router and Subnet Mask commands. Set a valid IP
address for terminal, Intermec Gateway or DCS 30X or host, and
default router.
For help, see “Using RF Communications on the 2435” on page
54. If you cannot fix the addressing problem, check with your
network administrator to get the IP addresses for each network
device.