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EasyLAN User’s Guide

Troubleshooting

is chapter contains troubleshooting information for

the EasyLAN network interface board. Th

e purpose

is to provide an aid to detect and correct abnormal
states and conditions, faulty functions and parts. Here
you can also ﬁ nd information about how to contact
Intermec’s help and support organization.

Summary of Contents for EasyLAN 100E

Page 1: ...EasyLAN User s Guide ...

Page 2: ...logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint INCA under license i gistics Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation Ther...

Page 3: ... Fingerprint v8 10 and IPL v2 10 02 12 2004 For Fingerprint v8 40 and IPL v2 40 Enhanced wireless security duplicate IP address handling and DDNS added Japan added as regional setting for EasyLAN Wireless 03 1 2007 Added information about features that were not previously documented Wi Fi Protected Access WPA how to disable Net1 queuing and how to close non printer initiated TCP connections Descri...

Page 4: ...iv EasyLAN User s Guide ...

Page 5: ...tures and Functions 2 Network Connector 2 Raw TCP 2 Alerts 2 FTP 2 Security 3 Web Server 3 What s on the CD 4 General 4 Documentation 4 Firmware 4 Software Utilities 4 2 Setting Up the Printer in Windows 5 Windows 95 98 and ME 6 Prerequisites 6 Add a Printer 6 Assigning the Printer to a Printer Port 8 Windows 2000 and XP 10 Add a Printer Port 10 Add a Printer 13 Windows NT 4 0 16 Add TCP IP Printi...

Page 6: ...rint only 35 Web Shell Fingerprint only 37 Alerts 38 Viewing and Changing Network Settings 40 General 40 SNMP 44 DDNS 45 TCP IP 47 Avalanche 49 Wireless LAN 50 802 1x 52 Upgrading Firmware 54 5 Basic Operations Fingerprint and IPL 57 Using the EasyLAN FTP Server 58 Timeout 58 User Access Control 58 Printing Labels Fingerprint 59 Creating a Label File 59 Printing a Label File 60 Printing Labels IPL...

Page 7: ... Maximum Connected Clients 70 Auto Install 70 Permissions 70 Anonymous 70 Password Protected Users 71 Timeout 71 Client Fingerprint only 71 Conﬁgure Printer through Fingerprint 71 prt Section 71 alerts Section 72 lan1 Section 72 wlan Section 75 8021x Section 76 Customization Fingerprint 76 Web Style Guide Files 77 Content of a Web Style Guide File 77 Required Environment Variables 78 Optional Envi...

Page 8: ...r for SNMP 87 System Requirements for SNMP 87 Adding Intermec MIBs to NMS Software 87 Using Odometer Count1 87 Restrict Functionality 88 Accounts 88 File System 88 Restrictions 88 Display Current User 90 Changing User 90 Changing Passwords 91 7 Troubleshooting 93 Diagnostics and Troubleshooting Procedures 94 Verifying Settings 94 PC Settings 94 Printer Settings 94 Network Card Not Responding 95 Co...

Page 9: ...EasyLAN User s Guide ix Contents A Glossary 97 B Technical Speciﬁcations 103 ...

Page 10: ...x EasyLAN User s Guide Before You Begin ...

Page 11: ...he equipment Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service Support Warranty Disclaimer of warranties The sample code included in...

Page 12: ...chnical Support Talk to technical support about your Intermec Product 2 and then choose 2 Service Get a return authorization number for authorized service center repair Request an on site repair technician 2 and then choose 1 Service contracts Ask about an existing contract Renew a contract Inquire about repair billing or other service invoicing questions 1 or 2 and then choose 3 Outside the U S A...

Page 13: ...tion Instructions 1 960610 XX Fingerprint Programmer s Reference Manual 937 005 XXX IPL Programmer s Reference Manual 066396 XXX The Intermec web site at www intermec com contains our documents as PDF ﬁles that you can download for free To download documents Visit the Intermec web site at www intermec com Click Service Support Manuals In the Select a Product ﬁeld choose the product whose documenta...

Page 14: ...xiv EasyLAN User s Guide Before You Begin ...

Page 15: ...asyLAN interface is an optional device that provides the printer with a network connection There are two types of interface EasyLAN Ethernet EasyLAN Wireless Both interfaces can be either factory installed or ﬁeld installed 1 Introduction ...

Page 16: ...w TCP Raw TCP allows a user to connect to printers on the network Using a network terminal protocol such as Telnet you can start a remote session by specifying an IP address to connect to When connected you can send commands to the printer from your remote computer Alerts You can conﬁgure EasyLAN to send alert notiﬁcations triggered by a number of events You can easily select what alerts you shoul...

Page 17: ...gives you an optional way to conﬁgure the printer through the easy to use Web interface accessed via the printers IP address For more information about conﬁguring the printer through the Web interface see Chapter 4 The Web server also gives you the possibility to write your own program and communicate with it through a Web interface For more information about advanced use of the Web Server consult...

Page 18: ...uide this manual Intermec EasyLAN Setup Wizard User s Guide Intermec Fingerprint Programmer s Reference Manual Intermec IPL Programming Reference Manual Firmware Intermec Fingerprint and IPL printer ﬁrmware Software Utilities Intermec InterDriver with ActiveX Controls Intermec PrintSet Intermec Network Setup wizard Intermec proprietary MIBs dptest txt test ﬁle for DP FP ipltest txt test ﬁle for IP...

Page 19: ...nt either through a generic TCP IP port or through Intermec Printer Monitor Before you can set up the printer in Windows you must connect the printer to your network as described in the installation guide provided with the network interface You will need the appropriate printer drivers included on the CD provided with your printer ...

Page 20: ...nt Monitor for network printing in Windows 95 98 and ME environments Install the Intermec Print Monitor software now if you have not already done so It is available on the CD provided with the printer You will ﬁnd it in the Software section on the CD Add a Printer 1 Select Settings Printers from the start menu 2 Double click the Add Printer button and click Next to continue 3 Select Local Printer ...

Page 21: ... printer and click the Browse button 6 Select the drive corresponding to your CD reader and browse to the folder software InterDrv 95 98 Me 2000 XP Click OK 7 Select the printer from the window and click Next 8 Select the File port this will be changed later Click Next 9 Enter an appropriate name for your printer and click Finish ...

Page 22: ...pter 2 Setting Up the Printer in Windows Assigning the Printer to a Printer Port 1 Select Settings Printers from the start menu 2 Right click on your printer and select Properties 3 Click the Details tab and then click Add Port ...

Page 23: ...nd select Intermec Print Monitor then click OK 5 Enter the printers IP address in the ﬁrst ﬁeld and type an appropriate name in the second ﬁeld Click OK 6 To verify that the port and printer are correctly installed select new port in the Print to the following port list and click OK ...

Page 24: ...he procedure below to add the EasyCoder Printer to a computer running Windows 2000 or Windows XP Add a Printer Port 1 In Windows 2000 select Settings Printers from the start menu In Windows XP select Control panel Printers and faxes from the start menu 2 From the File menu select Server Properties ...

Page 25: ...yLAN User s Guide 11 Chapter 2 Setting Up the Printer in Windows 3 Click the Ports tab 4 Click the Add Port button The Printer Ports dialog box appears 5 Select Standard TCP IP Port and then click New Port ...

Page 26: ... The Add Standard TCP IP Printer Port Wizard will start click Next and enter IP number or Printer name Click Next 7 From the Standard device type list select Generic Network Card 8 Click Next then click Finish 9 Close the Printer Ports and Print Server Properties windows ...

Page 27: ... Settings Printers from the start menu In Windows XP select Control panel Printers and faxes from the start menu 2 Double click the Add Printer button and click Next to continue 3 Select Local Printer and uncheck the Automatically detect and install my Plug and Play printer check box Click Next to continue ...

Page 28: ...14 EasyLAN User s Guide Chapter 2 Setting Up the Printer in Windows 4 Scroll down and select the port named with the IP address of the printer Click Next 5 Click Have Disk ...

Page 29: ...ick OK 7 Select the printer from the list and click Next 8 Enter an appropriate name for your printer and click Next 9 Select whether you want to share the printer with other network users and click Next 10 To verify that the printer and port are correctly installed select Yes 11 When asked to print a test page click Next 12 Click Finish ...

Page 30: ...Windows NT 4 0 Add TCP IP Printing Service 1 Right click Network Neighbourhood and select Properties from the menu 2 Click the Services tab If Microsoft TCP IP Printing is already available in the list continue to the Add a printer port section next otherwise click Add ...

Page 31: ...EasyLAN User s Guide 17 Chapter 2 Setting Up the Printer in Windows 3 Click Microsoft TCP IP Printing and then click OK 4 Specify the path to where the installation ﬁles can be found and click Continue ...

Page 32: ...18 EasyLAN User s Guide Chapter 2 Setting Up the Printer in Windows 5 Click Close ...

Page 33: ...EasyLAN User s Guide 19 Chapter 2 Setting Up the Printer in Windows Add a Printer Port 1 Select Settings Printers from the Start menu 2 From the File menu select Server Properties 3 Click the Ports tab ...

Page 34: ...lick the New Port button 6 Select LPR Port and then click New Port 7 Enter the IP address of the printer in the name or address of server providing lpd ﬁeld 8 Enter an appropriate name for the printer port in the Name of printer or print queue on that server ﬁeld and click OK 9 Click Close ...

Page 35: ...EasyLAN User s Guide 21 Chapter 2 Setting Up the Printer in Windows Add a Printer 1 Select Settings Printers from the Start menu 2 Click Add Printer 3 Select My Computer and click Next ...

Page 36: ...22 EasyLAN User s Guide Chapter 2 Setting Up the Printer in Windows 4 Select the port named with the IP address of the printer and click Next 5 Click Have Disk ...

Page 37: ...e CD drive and click OK 7 Select the printer from the list and click Next 8 Enter an appropriate name for your printer and click Next 9 Select whether you want to share the printer with other network Users and click Next 10 To verify that the printer and port are correctly installed select Yes when asked to print a test page click Finish ...

Page 38: ...24 EasyLAN User s Guide Chapter 2 Setting Up the Printer in Windows ...

Page 39: ...his section describes how to install the printer in the UNIX and Linux environment Before you can set up the printer in your UNIX or Linux environment you must install the printer on your network as described in the installation guide provided with the network interface ...

Page 40: ...onﬁgfuration ﬁle on your system vi etc printers conf If you hand edit this file comments and structure may change The preferred method of modifying this file is through the use of lpset 1M or fncraete_printer 1M pr1 bsdaddr internet address raw 4 Stop and start the Print services etc init d lp stop etc init d lp start 5 Check the status of the printer lpstat pr1 EasyCoder PF4i LPD Status idle 6 Pr...

Page 41: ...g Up the Printer in Linux The example below shows how to set up an EasyCoder PF4i printer in a RedHat Linux environment 1 Become root on the machine 2 Start your printer conﬁguration tool In this example RedHat s printtool is used 3 Add a new print queue by clicking New 4 Click Next ...

Page 42: ...Unix and Linux 5 Enter a suitable name for the print queue in this example it is EasyCoder Select LPD as protocol Unix printer and click Next 6 Enter the IP address or DNS name for example 192 168 235 137 of the printer Enter pr1 in the Queue ﬁeld and click Next ...

Page 43: ...EasyLAN User s Guide 29 Chapter 3 Setting Up the Printer in Unix and Linux 7 Select Raw Print Queue and click Next 8 Review the settings Click Finish ...

Page 44: ... Save changes File Save Changes Restart the queue by clicking Apply 10 Check that the queue was correctly conﬁgured by issuing the command lpq PEasyCoder or the name of your print queue selected in step 5 The response should be something like this EasyCoder PF4i LPD Status Idle ...

Page 45: ...syLAN User s Guide 31 4 Using the EasyLAN Web Browser Interface This chapter explains how to use the EasyLAN web browser interface to view and change your network settings and upgrade the printer ﬁrmware ...

Page 46: ...s of the printer into the address ﬁeld of the browser and press Enter The EasyLAN home page for the printer appears The Home Page of the Printer The home page shows the assigned name ﬁrmware version Active Command Set MAC address and IP address of the printer It also displays the contents of the image buﬀer as well as the status of the Ready to Work indicator Click a link in the home page to do th...

Page 47: ... list of Intermec links for technical support and customer service For more information see Contacting Intermec Support on page 54 Conﬁguration This section shows the current conﬁguration of the printer To change settings click a link in the left pane to see that page and make changes Conﬁguration Screen For help with changing printer settings see Viewing and Changing Printer Settings on page 34 F...

Page 48: ...s pass Viewing and Changing Printer Settings To view and change printer settings click the Printer folder in the left pane A list of printer settings categories appears Communication Click Communication to view and change the communication port settings For more information on communication settings see the user s guide for your printer Communication Screen in the EasyLAN Web Browser Interface ...

Page 49: ...or more information see the user s guide for your printer Media Screen in the EasyLAN Web Browser Interface Print Engine Fingerprint only Click Print Engine to adjust the media feed direction Start Stop positions and print speed The value of head resistance is read only and is measured by the printer s ﬁrmware at startup For more information see the user s guide for your printer ...

Page 50: ...36 EasyLAN User s Guide Chapter 4 Using the EasyLAN Web Browser Interface Print Engine Screen in the EasyLAN Web Browser Interface ...

Page 51: ... printer Ribbon Sensor value Calibration of the Ribbon Sensor This will also be calibrated by the testfeed Only shown if the sensor is installed Paper Sensor value Calibration of the Paper Sensor EasyCoder PM4i option PX4 6i standard The paper sensor will also be calibrated by a testfeed Only shown if the sensor is installed Default Setup Revert back to factory default printer settings Reverts all...

Page 52: ...startup and takes eﬀect after the printer is restarted Standard I O Deﬁnes the port the printer listens to and takes eﬀect after the printer is restarted After you make changes in the Web Shell screen click Submit Changes to send the changes to the printer Alerts Click Alerts to view and change printer alert settings Alerts Screen in EasyLAN Web Browser Interface IPL shown here ...

Page 53: ... while the printhead is lifted Out of Ribbon Thermal transfer ribbon is selected and printer is out of ribbon Out of Paper Printer is out of media Ribbon Low The diameter of the remaining roll of ribbon is lower than a speciﬁed value The value can be speciﬁed under the Media section Paper Low PM4i option The diameter of the remaining roll of media is lower than a speciﬁed value The value is speciﬁ...

Page 54: ...nced Conﬁguration Notiﬁcation Method Method by which an alert message is sent Choose from mail SNMP trap or both Some alerts are sent when the error occurs but there are some alerts that are not sent until a PRINTFEED PF in Fingerprint or use Print command in IPL is executed The out of paper alert is one example of an error message that is sent only when the printer tries to execute a print job Vi...

Page 55: ...e changes to the printer For more information on General Settings see the next table General Settings Setting Description Printer Name Network identiﬁcation name WINS name The default is INTERMEC followed by the last six positions of the MAC address For example IPNM Intermec Printer Network Manager uses the printer name to identify individual printers in a network System Location Optional Printer ...

Page 56: ... upgrade via FTP PrintSet or IFAB Has no eﬀect when upgrading from a Compact Flash card Users allowed to read write protected LAN1 settings Fingerprint only Deﬁnes who may read write settings in the LAN1 section For more information see Chapter 6 Advanced Conﬁguration Users allowed to change network settings Fingerprint only Deﬁnes who may change the network node in the setup Not supported when se...

Page 57: ...hange mail settings 1 Click an option button to choose a Mail SMTP setting 2 Enter addresses in the entry ﬁelds 3 Click Submit Mail Settings to send the changes to the printer Or click Submit Send test mail to send the changes to the printer and test your new settings For more information on Mail settings see the next table ...

Page 58: ...nually conﬁgure the Mail Server address and port The default port is 25 Mail addresses Deﬁnes the Email addresses to use when the printer sends alert messages From address The address displayed as the sender of alert messages Email will be returned to this address if the recipient is unreachable for example when a message bounces To prevent Email bounces when the recipient is unreachable leave thi...

Page 59: ...ame for the SNMP node Authentiﬁcation Failure Trap Deﬁnes if a trap is sent when an unauthorized SNMP request for example a request from an unauthorized community tries to access the printer Choose Enable to send the trap Trap Address Settings Click Add to specify trap address settings Trap Address IP address to the receiver of SNMP traps You can specify up to four trap addresses Trap Port Port to...

Page 60: ...ce To change DDNS settings enter information in the entry ﬁelds and click Submit changes to send the changes to the printer For more information on DDNS settings see the next table DDNS Settings Setting Description Enable Click to enable DDNS Enable with TSIG Click to enable DDNS using a transaction signature TSIG Disable Click to disable DDNS Alias DNS name of the printer maximum 63 characters De...

Page 61: ...to retrieve the time Default is time nist gov Registered Indicates whether the DNS contains records about the printer indicating that the printer is active TCP IP Click TCP IP to view and change TCP IP network settings TCP IP Screen in EasyLAN Web Browser Interface To change TCP IP settings choose an IP selection method from the drop down list and enter information in the entry ﬁelds Click Submit ...

Page 62: ...follows IP Address Manually assigned IP address for the printer Netmask Manually assigned netmask for the printer Default router IP address of the default router Nameserver Manually assigned name server address This ﬁeld must be set to use names instead of IP addresses when setting up Email communication Primary and Secondary WINS Server IP address of pri mary and secondary WINS servers If you cho...

Page 63: ...anche settings to send the changes to the printer For more information on Avalanche settings see the next table Avalanche Settings Setting Description Avalanche enabler settings Click an option button Disable Disables Avalanche Manual settings Enables Avalanche You need to enter the Agent Address and Port in the entry ﬁelds Find agent by broadcast Enables Avalanche EasyLAN broadcasts to ﬁnd the ag...

Page 64: ...ss interface installed and is using Fingerprint 8 10 or later Click Wireless LAN to view and change 802 11 settings Wireless LAN Screen in EasyLAN Web Browser Interface To change 802 11 settings enter information in the entry ﬁelds and click Submit 802 11 settings to send the changes to the printer For more information on Wireless LAN settings see the next table ...

Page 65: ...he WPA Pre shared key Roaming Setting Set roaming reluctancy 1 2 or 3 Current channel Read only Current active channel AP MAC Address Read only MAC address of the access point to which the printer is connected Signal strength Read only Radio signal strength of the access point Speed Read only Speed of the current connection Region Shows the currently selected region or country Click to see the Reg...

Page 66: ...ser Interface 802 1x Note These settings are available only if your printer has an installed EasyLAN Wireless interface and is using Fingerprint 8 40 or later Click 802 1x to view and change 802 1x security settings 802 1x Screen in EasyLAN Web Browser Interface ...

Page 67: ...assed in the clear The default is anonymous Root Certiﬁcate The common name of the installed root CA certiﬁcate You can also specify a diﬀerent certiﬁcate provided that it has already been installed on the printer by entering the path to the new certiﬁcate in this ﬁeld If a pass phrase is required add it to the end of the path in the form of passphrase Server Common Name 1 Server Common Name 2 TTL...

Page 68: ...at the top of the screen The Firmware Upgrade screen appears Firmware Update Screen in EasyLAN Web Browser Interface Enter the path to the ﬁrmware upgrade ﬁle in the entry ﬁeld or click Browse to browse to the location of the upgrade ﬁle Double click the ﬁle and then click Upgrade The printer ﬁrmware is upgraded ...

Page 69: ...u need an Internet connection to view the links Click Printer Support to view the Intermec Printer Support Page Click Intermec Corporate to view the Intermec Technologies Corporation home page Click Knowledge Central to view the Intermec Knowledge Central home page Here you can ﬁnd information to help you resolve problems with your printer Click Global Directory to view information about contactin...

Page 70: ...56 EasyLAN User s Guide Chapter 4 Using the EasyLAN Web Browser Interface ...

Page 71: ...cOperations Finger print and IPL This chapter gives you a summary of the basic operations you can use to conﬁgure and monitor an EasyCoder printer running either Fingerprint or IPL through an Ethernet or Wireless network connection ...

Page 72: ...ss and standard FTP port 21 Timeout For security reasons the printers internal FTP server has an idle time limit to ensure that a connection is not left active The timer will close the FTP connection after 15 minutes of idle time User Access Control There are two default accounts on the printer admin and user By default the user account is permitted to send ﬁles to the printer port create director...

Page 73: ...indows Notepad Example INPUT ON start direct protocol mode BF ON enable bar code interpretation BF Swiss 721 BT 6 select bar code font PP 10 10 insertion point for box ﬁeld PX 430 340 15 create a box PP 30 30 insertion point for image ﬁeld PM GLOBE 1 select image PP 75 270 insertion point for bar code ﬁeld BT CODE39 select bar code type PB ABC input data to bar code ﬁeld PP 75 220 insertion point ...

Page 74: ...r you want to print to Make sure that the printer is set to use net1 or auto as standard IN channel 1 Start an FTP application connected to the printer ftp xxx xxx xxx xxx 2 Log on using the user account name and password 3 Send the test ﬁle to the printer For example put dptest txt pr1 4 If the printing has been successful the application returns transfer complete and other information The printe...

Page 75: ...te format 4 STX H0 o102 51 f0 c25 h20 w20 d0 30 ETX Edit create human readable ﬁeld 0 STX L1 o102 102 f0 l575 w5 ETX Edit create line ﬁeld 1 STX B2 o203 153 c0 0 h100 w2 i1 d0 10 ETX Edit create Code 39 bar code ﬁeld 2 with interpretive ﬁeld enabled STX I2 h1 w1 c20 ETX Create interpretive ﬁeld to go with bar code ﬁeld 2 STX R ETX Save format and exit to Print mode STX ESC E4 ETX Access format 4 S...

Page 76: ... or IP address of the printer you want to print to 1 Start an FTP application connected to the printer ftp xxx xxx xxx xxx 2 Log on using the user account name and password 3 Send the test ﬁle to the printer For example type put ipltest txt pr1 4 If the printing has been successful the application returns transfer complete and other information The printed label should look similar to the label be...

Page 77: ...ion txt pr1 SNMP You can use SNMP Simple Network Management Protocol for remotely monitoring and conﬁguring the EasyLAN All major functions for print servers are supported SNMP refers to a set of standards for network management including a protocol a database structure speciﬁcation and a set of data objects The EasyLAN SNMP implementation runs in the TCP IP environment The management is handled b...

Page 78: ...nter settings Password changes are made through the internal web interface see Conﬁguration in Chapter 4 Passwords are case sensitive and stored using encryption Default Settings The factory default password settings are Account Password User No Password Admin Pass Forgotten Passwords A password that has been set and forgotten is not possible to retrieve in any way If the default password for the ...

Page 79: ...asyLAN User s Guide 65 6 Advanced Conﬁguration This chapter describes the more advanced features of the printer such as the printer s ﬁle structure customization of the web interfaces and security issues ...

Page 80: ...communication you will encounter diﬀerent parts of the printer s ﬁle system In this chapter you can ﬁnd a brief description of the diﬀerent devices and directories of the ﬁle system Device Tree Structure The image below shows the device tree structure of the printer root c ADMIN boot counter card1 dev lock pffs rom images secure storage tmp ...

Page 81: ...nt commands are translated into capital letters which restricts the usage to devices and directories named in lowercase For more information about Fingerprint please refer to the Fingerprint manuals root The root node is write protected to preserve the device and ﬁle structure of the printer c c is the user ﬁle system Here you can create directories and store ﬁles such as programs fonts and images...

Page 82: ...ages This directory is used to store images used for the default web pages secure This directory is used to store the password protected web pages storage When the electronic key hardware option is installed on the printer this directory is used as complementary storage for the software corresponding to the key hardware tmp This is the printer s temporary read write memory It will lose its content...

Page 83: ...and therefore interfere with raw TCP telnet communications The settings described below makes it possible to connect to the printer with a telnet client Std I O and Application Fingerprint only When you have accessed the printer s internal web pages click on Conﬁguration Printer and ﬁnally Web Shell Make sure that the standard I O port is set to either auto or net1 and that the application is set ...

Page 84: ... restrictions and special features are listed below Maximum Connected Clients The maximum number of connected clients at the same time is 5 If you are trying to connect to the FTP server when the maximum number of connected clients is exceeded the error message 230 Server too busy please try again later displays Auto Install Files uploaded such as images and fonts are installed automatically Also ...

Page 85: ...on about conﬁguring the printer through Fingerprint commands can be found in the Intermec Fingerprint Programmer s Reference Manual This section does not apply to printers running IPL Setup Sections prt The legacy section as it was before the introduction of sections It is the default section alerts Controls printer alerts in regard of individual enable disable and delay conditions for repeated tr...

Page 86: ...Protocol error occurs before giving control to the error handler break Sends alert if the user breaks the program or if an error breaks The running program that is it is not sent after stop or breakpoint job complete Sends alert when all labels in a print feed batch are started odometer Alerts on diﬀerent service intervals depending on the odometer count1 value Value Syntax enabled disabled intege...

Page 87: ...t the client printer is registered with the name server DDNS_ZONE DDNS zone to which an alias will be added FAMILY ION family used in ION XML settings ﬁles IONC_ENABLE ION client for EasyADC Set to default on same as default or oﬀ NET1_REMOTE_HOST Read only Remote host IP address of a computer accessing the printer through raw TCP NET1_REMOTE_PORT Read only The port of a remote computer accessing ...

Page 88: ... TCT_LIMIT1 The variable to set the Odometer Count1 limit Deﬁnes when an odometer count1 alert message shall be sent TCT_UNIT1 Thermal Counter Unit This object is used to set the unit of measurement to either forms labels or meters for the Odometer Counter This object is used in combination with the TCT_LIMIT1 object and the odometer count 1 alert TESTMAIL Submit test e mail When this variable is ...

Page 89: ...e SETUP lan1 RTEL_PR1 9100 wlan Section Objects starting with a dot cannot be read if the current user does not have rights to read set protected wlan settings Objects Description SSID Service Set Identiﬁer 0 32 characters WEP 1 4 WEP keys 1 to 4 alphanumerical or hexadecimal WEP_KEY Select WEP key 0 disables WEP 1 4 selects transmission key AUTH Set the network authentication subtype to Shared or...

Page 90: ...LS LEAP PEAP or OFF EAP_USER Logon user name EAP_PASS Logon password TTLS_USER TTLS outer name INNER_AUTH TTLS PEAP only Inner authentication type PAP MSCHAPv2 EAP MSCHAPv2 EAP MD5 EAP GTC CA_CERT TTLS PEAP only Installs overriding CA certiﬁcate SERVER_CN1 TTLS PEAP only Common name 1 SERVER_CN2 TTLS PEAP only Common name 2 VALIDATE Enables disables server certiﬁcate validation Example SETUP 8021x...

Page 91: ...rmec style with corporate colors and logos When changing the parameters the web pages are permanently customized Customization of these parameters has to be done in speciﬁc ﬁles called Web Style Guide Files assigning user deﬁned values to several support environment variables Web style guide ﬁles contains parameters to set web page content and layout These ﬁles can be stored either on c or pﬀs In ...

Page 92: ...web server only recognizes the following model names PF2i PF4i PM4i PX4i PX6i The web server checks the available hardware and then displays the correct model name in the web page If the page has to show a diﬀerent name of the printer and for instance the web page is running on an PF2i the web style guide ﬁle has to contain the optional variable PF2i your name Optional Variables Reference Table Va...

Page 93: ...nds to 20 For example Intermec Technologies Corporation corresponds to Intermec 20Technologies 20Corporati on it can also be written Intermec Technologies Corporation Colors are speciﬁed according to the RGB syntax 23cdcdcd corresponds to cdcdcd Any quotation marks 22 must be preceded by a back slash The ﬁle must contain only one line where the diﬀerent variables and valuers are separated by amper...

Page 94: ...n the middle of a line The last line of the ﬁle has to be consistent in the syntax and the ﬁrst line of the following web style guide ﬁle has to be a new line If variables are speciﬁed more than one time the last value is the one assumed Intermec recommends that you use the FTP server to transfer the ﬁles Example the default Web Style Guide bgco 23ffffff loat src 3d 22 rom images itclogo1 gif 22 a...

Page 95: ... browser without further inspection Fingerprint CGI scripting Fingerprint CGI scripting is a kind of application speciﬁc CGI Fingerprint CGI scripting has been inspired by concepts commonly used in web programming and the web servers When the web server gets a request it sets environment variables to reﬂect the request and redirects stdin and stdout to the TCP connection established with the web b...

Page 96: ... separated list of user that have access Fingerprint CGI Commands GETASSOC GETASSOC is a function for getting a value from a string association Syntax GETASSOC sexp1 sexp2 sexp1 is the name of the association case sensitive sexp2 is the name of a tuple in the association An association is an array of tuples where each tuple consists of a name and a value This example shows how a string including t...

Page 97: ...he string association nexp should be zero Consecutive calls to GETASSOCNAME witn nexp non zero will traverse all variables in an undeﬁned order When a blank string is returned the last variable has been traversed This example shows how QARRAY is traversed run example from GETASSOC ﬁrst 10 LVAL GETASSOCNAME QARRAY 0 20 WHILE LVAL 30 RVAL GETASSOC QARRAY LVAL 40 PRINT LVAL RVAL 50 LVAL GETASSOCNAME ...

Page 98: ...request Setting the handler s line number or line label to 0 disables it When a request for an application CGI is received the current execution point will be pushed on to the stack and then the execution will commence in the handler with stdin and stdout redirected from to the Web browser RESUME HTTP When RESUME HTTP is executed the application layer ﬁnishes and the web server closes the TCP conn...

Page 99: ...mand or you can load it with LOAD or RUN Otherwise error messages like No Fingerprint application running The running application is not registered as CGI or The running application is not setup for interrupt mode will be displayed on a web page Mail Command The printer can be set up to generate alert mails as described in Alerts in Chapter 4 It is also possible to send mail from Fingerprint using...

Page 100: ...nd a mail in Fingerprint 10 RUN mail s Test mail me domain com Just testing The following example shows how variables and strings can be used to create a mail 10 A 10 20 A Apple 30 SUB s CHR 34 A and A in a mail CHR 34 40 REC CHR 34 me domain com you domain com CHR 34 50 SND r me domain com 60 TXT CHR 34 A STR A and A A CHR 34 70 MAIL mail SUB SND REC TXT 80 PRINT MAIL 90 RUN MAIL ...

Page 101: ...on ports settings itcsnmp mib SNMP communities and trap destinations printer tc mib Textual conventions prtcmmn mib Printer speciﬁc items regarding system media memory print mechanism etc prtitp mib Programming language version 2 Install the MIBs according to instructions in your NMS software documentation For technical details you can view a MIB ﬁle with any text editor Using Odometer Count1 The ...

Page 102: ...to the printer through FTP the current user in Fingerprint is not changed This means that even if you log in as admin on the FTP server you do not automatically become admin in the Fingerprint environment File System In the ﬁle system any user can set the read and write permissions on ﬁles and directories In regard to ﬁle and directory permissions the accounts are equal This makes it possible to s...

Page 103: ...e settings The protected lan1 settings includes the following SNMP read community SNMP write community Thermal Counter Unit Odometer Count1 value Users allowed to change network settings Fingerprint only Here you can deﬁne who should be allowed to change the TCP IP network settings This does not include set up through the printer s internal keyboard Users allowed to change wireless settings Here y...

Page 104: ...ange the current user in Fingerprint use the su command Syntax RUN su p password user su requests the password for user and switches to that user after checking the password ﬁle Valid user names are admin and user Everyone can become user even if user s password is set No password is requested if the current user already is the one to switch to The option is as follows p password Don t query for a...

Page 105: ...yped a new password is requested The new password must be entered twice to avoid typing errors The new password s total length must be less than 128 characters Numbers upper case letters and metacharacters are encouraged Valid user names are admin and user You can also use this command RUN passwd user oldpasswd newpasswd newpasswd Examples To change password for the current user user without passw...

Page 106: ...92 EasyLAN User s Guide Chapter 6 Advanced Conﬁguration New password enter new password Retype new password enter new password Note You do not have to change to the user whose password is changed ...

Page 107: ...leshooting information for the EasyLAN network interface board The purpose is to provide an aid to detect and correct abnormal states and conditions faulty functions and parts Here you can also ﬁnd information about how to contact Intermec s help and support organization ...

Page 108: ... network Do this by opening a Command Prompt and typing the command that corresponds to your operating system as described below For Windows 95 98 and ME use the command WINIPCFG For Windows NT4 2000 and XP use the command IPCONFIG The PC will show a table with its conﬁguration containing the settings for IP address Subnet Mask and Default Gateway Verify these settings to be sure that the computer...

Page 109: ...r is connected correctly 3 Check that the cable connecting to the network is not of crossover type It has to be a straight pin to pin connection Internal Cabling Authorized personnel only 1 Check that the internal network extension or antenna cable and light guide are properly connected to the EasyLAN optional board 2 Check that the EasyLAN optional board is properly inserted in the connector on t...

Page 110: ...pe Ping printer IP Address and then hit Enter This command sends an echo command to the EasyLAN to check if the PC and the printer can reach each other through the network The following ﬁgure shows a correct response to the Ping command The ﬁrst reply to the ﬁrst Ping command often takes more time than the following This is a normal behavior The ﬁrst time the Ping command is executed the PC needs ...

Page 111: ...EasyLAN User s Guide 97 A Glossary This appendix lists the network terms used in this User s Guide in alphabetic order ...

Page 112: ...ds the IP address to the print server CompactFlash memory card CompactFlash card is a removable mass storage device Daemon Disk and execution monitor is a program that lays dormant waiting for some condition to occur DHCP Dynamic host conﬁguration protocol DHCP is available in Windows NT and UNIX systems and allows for the automatic but temporary assignment of IP addresses from a central pool DHCP...

Page 113: ...s switched oﬀ FTP File transfer protocol FTP a standard Internet protocol designed for exchange ﬁles between a client and a server It is based on TCP IP and has a good level of reliability Hardware Address See MAC address HTML Hypertext markup language is a standard hypertext language used for creating World Wide Web pages and other hypertext documents HTTP Hypertext transfer protocol The TCP IP p...

Page 114: ...ailable for other devices LPD Line printer daemon LPR Line printer MAC address Media Access Control address Also called hardware address Ethernet address and node address Based on the unique serial number of a NIC Network Interface Card The serial number is usually organized in couples of digits with space hyphen or colon characters between each couple Not to be confused with Mac as in Macintosh M...

Page 115: ...mmunication between two processes See also IP Telnet The TCP IP remote terminal protocol for connection to a login server Trap Is a SNMP message between a device and an SNMP server reporting a failure Out of paper is a trap sent to IPNM Intermec Printer Network Manager from a printer URL Uniform resource locator is a way of specifying the location of publicly available information on the Internet ...

Page 116: ...EasyLAN User s Guide Appendix A Glossary and require experience and even for the experienced user can help to speed up an operation WLAN Wireless Local Area Network In this context refers to IEEE 802 11b g ...

Page 117: ...EasyLAN User s Guide 103 B Technical Speciﬁcations ...

Page 118: ...l computers supporting the TCP IP suite of protocols Print Methods LPD FTP raw TCP WWW Netscape 4 5 or higher and MS Internet Explorer 4 5 or higher Supported Protocols Running simultaneously any combination of the following protocols LPD FTP BOOTP DHCP IP TCP UDP HTTP SNMP SMTP Interface Network Management SNMP MIB II compliant over UDP IP private enterprise MIB incl Logical Network Connection Et...

Page 119: ...osoft Windows Windows NT v 3 5 and later versions Windows 95 Windows 98 Windows ME Windows 2000 Windows XP Supported versions of UNIX and Other Systems All computers supporting the TCP IP suite of protocols Print Methods LPD FTP raw TCP WWW Netscape 4 5 or higher and MS Internet Explorer 4 5 or higher Supported Protocols Running simultaneously any combination of the following protocols LPD FTP BOO...

Page 120: ...106 EasyLAN User s Guide Appendix B Technical Speciﬁcations ...

Page 121: ...Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com P N 1 960590 03 EasyLAN User s Guide 1 960590 03 ...

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